Issues with Terrarium

Resolved

Analytics module has full functionality, but is operating curentlly on the one database’s cluster. Secund cluster will be connected within next 30 - 60 minutes, until that time, efficiency of the module could be decreased.

Investigating

Analytics module is currently functioning partially - part responsible for data analysis is still down (e.g. you cannot create new analitics) but a part in charge of direct communication is working (e.g you are able to send DC campaign to specific segment). ETA around 45 minutes. We apologize for all inconveniences.

Resolved

Promotions module is fully operating now, nevertheless we are still working on analytics module. Until we recover whole functionality, please be patient.

Investigating

Dear clients, in accordance with current knowledge, we need 1h to resolve all problems. Another update about state of works will occure in next 15 minutes.

2 Affected Services: