We would like to inform that all issues related to today’s outage have been resolved.
We did encounter data processing issues between 1:00 PM and 2:20 PM CET thus all requests will be approached individually, in order to process the issues please contact synerise.com/support.
Campaign scheduling has been restored, previously planned campaigns have been sent. Newly planned campaigns will be sent without interruptions.
We are sorry for all the inconveniences and appreciate Your understanding.
We’re still working to resolve that issue. We are aware of the difficulties that are associated with this, but we ensure that the entire team is working on a solution.
Next status within 1 hour.
We are investigating an issue with outages that are impacting on some modules. All scheduled campaigns will not be executed. We do not process events but we will try to restore them after the issue.
We will provide more details within the next hour.
We are sorry for all inconveniences,