We would like to inform that all issues related to today’s outage has been resolved.
We did encounter data processing issues between 2:30 PM and 3:15 PM CET thus all requests will be approached individually, in order to process the issues please contact synerise.com/support.
Campaign scheduling has been restored, previously planned campaigns have been sent. Newly planned campaigns will be sent without interruptions. All events have been processed correctly and we dod not lost any of them.
We are sorry for all the inconveniences and appreciate Your understanding.
We are investigating an issue with outages that are impacting on several modules of Synerise platform. You may found some difficulties with login into the platform.
We will provide more details within the next 15 min