tag:status.synerise.com,2005:/state_feed/feed Synerise Status 2020-02-20T20:27:50+01:00 state tag:status.synerise.com,2005:State::Status/5e4edb6185a8fc92d29cfd68 2020-02-20T20:17:53+01:00 2020-02-20T20:27:50+01:00 Outage: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e4eda3885a8fc60689cfd60 2020-02-20T20:12:56+01:00 2020-02-20T20:17:53+01:00 Degraded: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e4ed7d885a8fc5fec9cfd52 2020-02-20T20:02:48+01:00 2020-02-20T20:04:49+01:00 Degraded: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e4ed63685a8fc35609cfd48 2020-02-20T19:55:50+01:00 2020-02-20T20:00:52+01:00 Degraded: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e4ed5c285a8fca7059cfd44 2020-02-20T19:53:54+01:00 2020-02-20T19:55:50+01:00 Outage: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e4ed0d585a8fc121d9cfd0c 2020-02-20T19:32:53+01:00 2020-02-20T19:41:52+01:00 Degraded: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e4ed01e85a8fcdd469cfd08 2020-02-20T19:29:50+01:00 2020-02-20T19:32:53+01:00 Outage: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e4ec05685a8fc57639cfc96 2020-02-20T18:22:29+01:00 2020-02-20T19:05:34+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e4ebb0d85a8fc2eac9cfc64 2020-02-20T17:59:57+01:00 2020-02-20T18:09:54+01:00 Degraded: API (Core Services) tag:status.synerise.com,2005:State::Status/5e4ebaf585a8fc8ead9cfc62 2020-02-20T17:59:33+01:00 2020-02-20T18:09:32+01:00 Degraded: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e4e9ccd85a8fc23169cfba4 2020-02-20T15:50:53+01:00 2020-02-20T17:59:56+01:00 Outage: API (Core Services) tag:status.synerise.com,2005:State::Status/5e4e9cb885a8fc16f89cfba0 2020-02-20T15:50:31+01:00 2020-02-20T17:59:33+01:00 Outage: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e4eb0b885a8fc44c29cfc24 2020-02-20T17:15:51+01:00 2020-02-20T17:18:51+01:00 Outage: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e4e9ddf85a8fc70b19cfbb0 2020-02-20T15:55:27+01:00 2020-02-20T15:59:31+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e4e518f85a8fc8c209cfa24 2020-02-20T10:29:51+01:00 2020-02-20T15:50:53+01:00 Degraded: API (Core Services) tag:status.synerise.com,2005:State::Status/5e4e514085a8fccfb39cfa22 2020-02-20T10:28:32+01:00 2020-02-20T15:50:30+01:00 Degraded: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e4e953285a8fc0ff09cfb78 2020-02-20T15:18:26+01:00 2020-02-20T15:20:30+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e4e65f285a8fc405a9cfa9c 2020-02-20T11:56:50+01:00 2020-02-20T11:58:47+01:00 Degraded: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e4e5bdd85a8fc6bc59cfa6c 2020-02-20T11:13:49+01:00 2020-02-20T11:56:50+01:00 Outage: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e4e5b2885a8fc89339cfa62 2020-02-20T11:10:48+01:00 2020-02-20T11:22:53+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4e5ba285a8fcccca9cfa6a 2020-02-20T11:12:50+01:00 2020-02-20T11:13:48+01:00 Degraded: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e4e474485a8fc55b79cf9dc 2020-02-20T09:45:56+01:00 2020-02-20T10:27:48+01:00 Degraded: API (Core Services) tag:status.synerise.com,2005:State::Status/5e4e472d85a8fc43cf9cf9d8 2020-02-20T09:45:33+01:00 2020-02-20T10:27:36+01:00 Degraded: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e4e4b6485a8fc91709cfa00 2020-02-20T10:03:32+01:00 2020-02-20T10:05:30+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Issue/5e4e48d8f4e01e2ff922ff75 2020-02-20T09:52:40+01:00 2020-02-20T09:52:40+01:00 [Information] Analytics - information: Analytics (Core Services) <p>Dear customers,<br> Between 9:22 to 9:44 we experienced issues with outage in Analytics module.<br> The issue has been resolved and the service is operating normally. We need 10 minutes extra to process all events.</p> <p>We are sorry for any inconvenience and thank you for understanding.</p> tag:status.synerise.com,2005:State::Status/5e4e449985a8fce9079cf9c4 2020-02-20T09:34:33+01:00 2020-02-20T09:52:33+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e4e473885a8fcd8bc9cf9da 2020-02-20T09:45:44+01:00 2020-02-20T09:51:44+01:00 Outage: Promotions Activation/Deactivation (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e4e464985a8fcc5129cf9d0 2020-02-20T09:41:45+01:00 2020-02-20T09:42:48+01:00 Degraded: Promotions Activation/Deactivation (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e4e42b785a8fcd1c09cf9bc 2020-02-20T09:26:31+01:00 2020-02-20T09:34:31+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e4e420485a8fc710d9cf9b8 2020-02-20T09:23:32+01:00 2020-02-20T09:26:30+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e4e41c985a8fcdd0a9cf9b6 2020-02-20T09:22:32+01:00 2020-02-20T09:23:31+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e4e188785a8fc94609cf90a 2020-02-20T06:26:31+01:00 2020-02-20T07:00:31+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e4d534a85a8fcbf4a9cf5fd 2020-02-19T16:24:58+01:00 2020-02-19T16:27:48+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e4d4a4885a8fc72469cf5cd 2020-02-19T15:46:32+01:00 2020-02-19T15:49:29+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e4d289d85a8fc24c19cf538 2020-02-19T13:22:52+01:00 2020-02-19T13:24:51+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4d1d9185a8fcd4269cf4d4 2020-02-19T12:35:44+01:00 2020-02-19T12:44:47+01:00 Outage: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e4d010185a8fc998e9cf42e 2020-02-19T10:33:53+01:00 2020-02-19T10:36:54+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4cff2485a8fc05809cf420 2020-02-19T10:25:56+01:00 2020-02-19T10:33:52+01:00 Outage: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4cfe7085a8fc39129cf41c 2020-02-19T10:22:56+01:00 2020-02-19T10:25:56+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4be8ed85a8fc92dd9cef4b 2020-02-18T14:38:53+01:00 2020-02-18T16:11:48+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e4be1e585a8fc6f9f9cef31 2020-02-18T14:08:53+01:00 2020-02-18T14:13:54+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e4be0ba85a8fce3b39cef2d 2020-02-18T14:03:54+01:00 2020-02-18T14:08:53+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e4bdf8d85a8fc19939cef27 2020-02-18T13:58:53+01:00 2020-02-18T14:03:54+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e4bde9685a8fc7dc59cef1f 2020-02-18T13:54:46+01:00 2020-02-18T13:58:52+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e4bae8d85a8fcd0b59cee67 2020-02-18T10:29:49+01:00 2020-02-18T13:49:54+01:00 Degraded: API (Core Services) tag:status.synerise.com,2005:State::Status/5e4baeb585a8fc73409cee69 2020-02-18T10:30:29+01:00 2020-02-18T13:49:32+01:00 Degraded: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e4bd96585a8fcdb099ceefb 2020-02-18T13:32:37+01:00 2020-02-18T13:34:35+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4b8e6385a8fc757a9cee01 2020-02-18T08:12:35+01:00 2020-02-18T08:27:36+01:00 Outage: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4b8e2a85a8fc2f779cedfb 2020-02-18T08:11:38+01:00 2020-02-18T08:12:35+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4b871e85a8fcb3b49cedd9 2020-02-18T07:41:34+01:00 2020-02-18T07:53:34+01:00 Outage: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4b841385a8fcc22b9cedd3 2020-02-18T07:28:35+01:00 2020-02-18T07:41:34+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4adf4f85a8fce4b79ceb07 2020-02-17T19:45:35+01:00 2020-02-17T19:54:33+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e4ad0a085a8fc9a219ceabb 2020-02-17T18:42:56+01:00 2020-02-17T18:44:50+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e4ac6c485a8fcacce9cea8f 2020-02-17T18:00:52+01:00 2020-02-17T18:03:50+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e4ab04585a8fc04729cea19 2020-02-17T16:24:53+01:00 2020-02-17T16:29:48+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e4aa22a85a8fcdec89ce96a 2020-02-17T15:24:42+01:00 2020-02-17T15:31:43+01:00 Degraded: Promotions Activation/Deactivation (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e4aa1b785a8fc0b2d9ce968 2020-02-17T15:22:47+01:00 2020-02-17T15:24:41+01:00 Outage: Promotions Activation/Deactivation (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e4a88a885a8fc6fc39ce8da 2020-02-17T13:35:52+01:00 2020-02-17T13:41:54+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4a882e85a8fc4aff9ce8d8 2020-02-17T13:33:50+01:00 2020-02-17T13:35:52+01:00 Outage: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4a87f685a8fcf5c79ce8d4 2020-02-17T13:32:54+01:00 2020-02-17T13:33:50+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4a77c685a8fc51829ce870 2020-02-17T12:23:50+01:00 2020-02-17T12:25:53+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e4a6db285a8fcb9ee9ce833 2020-02-17T11:40:50+01:00 2020-02-17T12:23:50+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e4a41dc85a8fc612e9ce746 2020-02-17T08:33:48+01:00 2020-02-17T08:35:52+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e4a3c4185a8fc6ed99ce726 2020-02-17T08:09:52+01:00 2020-02-17T08:31:54+01:00 Outage: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e49b05885a8fca6e19ce4b8 2020-02-16T22:12:56+01:00 2020-02-16T22:19:52+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e499d1f85a8fca8e99ce460 2020-02-16T20:50:55+01:00 2020-02-16T20:56:52+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e48fa2685a8fc52a29ce145 2020-02-16T09:15:34+01:00 2020-02-16T11:58:29+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e4885c085a8fc73de9cdfa7 2020-02-16T00:58:56+01:00 2020-02-16T00:59:53+01:00 Outage: Login (Clients) tag:status.synerise.com,2005:State::Status/5e486f3a85a8fcc8049cdf47 2020-02-15T23:22:50+01:00 2020-02-15T23:23:55+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e47bb7585a8fcee739cdc1c 2020-02-15T10:35:49+01:00 2020-02-15T10:42:47+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e479bf585a8fc3a849cdb9e 2020-02-15T08:21:25+01:00 2020-02-15T08:39:32+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e47051a85a8fc3cb89cd94a 2020-02-14T21:37:46+01:00 2020-02-14T21:43:52+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e46d58c85a8fc80d89cd852 2020-02-14T18:14:52+01:00 2020-02-14T18:15:48+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e4672a885a8fcbf9c9cd6dc 2020-02-14T11:12:55+01:00 2020-02-14T11:19:52+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e4665fa85a8fc868a9cd6a4 2020-02-14T10:18:50+01:00 2020-02-14T11:12:55+01:00 Outage: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e466f5c85a8fcdf389cd6c6 2020-02-14T10:58:52+01:00 2020-02-14T11:04:52+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e46611385a8fc2d0b9cd69e 2020-02-14T09:57:54+01:00 2020-02-14T10:18:50+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e46449b85a8fcd6df9cd658 2020-02-14T07:56:27+01:00 2020-02-14T09:34:32+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e46542085a8fca9c79cd684 2020-02-14T09:02:40+01:00 2020-02-14T09:03:35+01:00 Degraded: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e46015c85a8fcc9d19cd594 2020-02-14T03:09:32+01:00 2020-02-14T03:22:29+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e45f59e85a8fcc2c69cd568 2020-02-14T02:19:26+01:00 2020-02-14T03:02:31+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Issue/5e455ecc10bdfb0d72022537 2020-02-13T15:35:56+01:00 2020-02-13T15:55:59+01:00 [Ended] Promotions and vouchers - maintenance: Promotions Points (Loyalty & Engagement) and 4 others <p>Dear customers, <br> we would like to inform you that tomorrow between 12 AM and 1 AM we will be working on our service. <br> This operation will cause downtime of Promotions and vouchers modules.</p> <p>Due to the fact that, this operation is quite complicated, please be patient. We apologize for any inconveniences resulted from this issue and we appreciate your understanding.</p> tag:status.synerise.com,2005:State::Status/5e45c9a485a8fcdd149cd4da 2020-02-13T23:11:48+01:00 2020-02-13T23:14:42+01:00 Outage: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e45c5ae85a8fc90469cd4ca 2020-02-13T22:54:54+01:00 2020-02-13T23:02:50+01:00 Outage: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e45c61d85a8fc27d19cd4d0 2020-02-13T22:56:45+01:00 2020-02-13T23:02:45+01:00 Outage: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e45c64f85a8fc430c9cd4d2 2020-02-13T22:57:35+01:00 2020-02-13T22:58:30+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e45b39885a8fc475c9cd47e 2020-02-13T21:37:44+01:00 2020-02-13T21:47:43+01:00 Outage: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e4589d585a8fc5ef59cd3bc 2020-02-13T18:39:33+01:00 2020-02-13T18:41:27+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e457cf385a8fc3e5b9cd394 2020-02-13T17:44:35+01:00 2020-02-13T17:57:30+01:00 Degraded: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e457d0285a8fc681a9cd396 2020-02-13T17:44:50+01:00 2020-02-13T17:56:56+01:00 Degraded: API (Core Services) tag:status.synerise.com,2005:State::Status/5e457b6285a8fce9629cd38a 2020-02-13T17:37:54+01:00 2020-02-13T17:40:55+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e457aad85a8fcb5419cd388 2020-02-13T17:34:53+01:00 2020-02-13T17:37:55+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e4575f985a8fc3ac19cd384 2020-02-13T17:14:49+01:00 2020-02-13T17:37:54+01:00 Outage: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e45745385a8fc1cf29cd37e 2020-02-13T17:07:47+01:00 2020-02-13T17:14:49+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e455f2285a8fc1bab9cd324 2020-02-13T15:37:22+01:00 2020-02-13T15:43:31+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e45448c85a8fcfe409cd2cb 2020-02-13T13:43:56+01:00 2020-02-13T13:45:51+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e45441085a8fc9ea99cd2c6 2020-02-13T13:41:52+01:00 2020-02-13T13:43:55+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e453f2985a8fc17579cd2ac 2020-02-13T13:20:57+01:00 2020-02-13T13:43:55+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e453f2985a8fca3179cd2ad 2020-02-13T13:20:57+01:00 2020-02-13T13:36:55+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e453d7085a8fc337f9cd298 2020-02-13T13:13:36+01:00 2020-02-13T13:18:38+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e44a0b885a8fc81529cd024 2020-02-13T02:04:55+01:00 2020-02-13T09:57:00+01:00 Degraded: API (Core Services) tag:status.synerise.com,2005:State::Status/5e44a08485a8fc004d9cd020 2020-02-13T02:04:04+01:00 2020-02-13T09:56:29+01:00 Degraded: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e450e1b85a8fca49a9cd1fc 2020-02-13T09:51:39+01:00 2020-02-13T09:54:34+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e450d7785a8fc991a9cd1f8 2020-02-13T09:48:55+01:00 2020-02-13T09:52:55+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e450d6885a8fca06e9cd1f6 2020-02-13T09:48:40+01:00 2020-02-13T09:51:38+01:00 Outage: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e450cea85a8fc8f019cd1f2 2020-02-13T09:46:34+01:00 2020-02-13T09:48:39+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e44f31785a8fcacdc9cd168 2020-02-13T07:56:23+01:00 2020-02-13T08:01:30+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e44f2e285a8fcd0c29cd166 2020-02-13T07:55:30+01:00 2020-02-13T07:56:23+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e4466ce85a8fc3cc79ccf11 2020-02-12T21:57:49+01:00 2020-02-13T02:59:54+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e44a49b85a8fced8d9cd03a 2020-02-13T02:21:31+01:00 2020-02-13T02:29:31+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e4485b885a8fc2b8d9ccf91 2020-02-13T00:09:44+01:00 2020-02-13T00:12:45+01:00 Outage: Promotions Activation/Deactivation (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e4460b785a8fc684d9ccf01 2020-02-12T21:31:51+01:00 2020-02-12T21:52:54+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Issue/5e443f3f10bdfb6e7b542c4d 2020-02-12T19:09:03+01:00 2020-02-12T21:50:50+01:00 [Resolved] Primary Tracker Issue: Event Tracker (Infrastructure - Zone I) <p>Dear customers,</p> <p>Between 7:10PM to 9:50PM, we experienced issues with outage of Primary Event Tracker. The issue has been resolved and the service is operating normally.</p> <p>We are sorry for inconvenience it may caused. Thanks for understanding.</p> tag:status.synerise.com,2005:State::Issue/5e444b3f386fb37f36156d79 2020-02-12T20:00:15+01:00 2020-02-12T20:38:38+01:00 [Resolved] Event Tracker Infrastructure Zone II - outage: Event Tracker (Infrastructure - Zone II) <p>Dear customers,<br> Between 8:00 to 8:35, we experienced issues with Event Tracker in Infrastructure Zone II. The issue has been resolved and the service is operating normally.</p> <p>We are sorry for inconvenience it may caused.</p> tag:status.synerise.com,2005:State::Status/5e44493585a8fc65189cce97 2020-02-12T19:51:33+01:00 2020-02-12T19:54:34+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e443a6f85a8fcc7029cce6a 2020-02-12T18:48:31+01:00 2020-02-12T19:15:34+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e43c3b285a8fcfd1c9ccd6b 2020-02-12T10:21:53+01:00 2020-02-12T12:53:54+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e43b61a85a8fca84d9ccd5d 2020-02-12T09:23:54+01:00 2020-02-12T10:21:53+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e43b4ec85a8fc3d9c9ccd57 2020-02-12T09:18:52+01:00 2020-02-12T09:23:54+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e43acf685a8fcd1a99ccd43 2020-02-12T08:44:54+01:00 2020-02-12T09:18:52+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e43afc485a8fc85cb9ccd4b 2020-02-12T08:56:52+01:00 2020-02-12T09:00:56+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e43980385a8fc68db9cccff 2020-02-12T07:15:31+01:00 2020-02-12T08:06:27+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e43535685a8fccfeb9ccccb 2020-02-12T02:22:30+01:00 2020-02-12T02:29:24+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e43432f85a8fc6a319cccc1 2020-02-12T01:13:35+01:00 2020-02-12T01:23:41+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e43428d85a8fcfd979cccbf 2020-02-12T01:10:53+01:00 2020-02-12T01:17:52+01:00 Outage: Login (Clients) tag:status.synerise.com,2005:State::Issue/5e42d6ad386fb37f36156a95 2020-02-11T17:30:37+01:00 2020-02-11T17:30:37+01:00 [Ended] Maintenance Planned: Activities (Core Services) and 2 others <p>Dear Customers ,<br> On 12.02 .2020 between 12AM - 1:30AM Synerise Platform will be working on our service.</p> <p>This can be manifested by a higher, however short downtime frequency of some modules, basically Activities, Messenger, API and Campaign Statistics.</p> <p>Our priority is to make this operation painless and imperceptibly for all of you.Thank you for your understanding</p> tag:status.synerise.com,2005:State::Issue/5e42fd18386fb37f36156acb 2020-02-11T20:14:32+01:00 2020-02-11T20:35:04+01:00 [Resolved] Automation - outage: Automation (Infrastructure - Zone I) and Automation (Infrastructure - Zone II) <p>Dear Customers,<br> The problem with automation module has been resolved and the service is operating normally.<br> We are sorry for all inconveniences and thank you for your understanding</p> tag:status.synerise.com,2005:State::Status/5e42fb3785a8fce3a29ccc7f 2020-02-11T20:06:31+01:00 2020-02-11T20:10:30+01:00 Degraded: Automation (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e42fb8685a8fc28d19ccc85 2020-02-11T20:07:50+01:00 2020-02-11T20:09:53+01:00 Degraded: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e42fb3885a8fce82e9ccc80 2020-02-11T20:06:31+01:00 2020-02-11T20:09:30+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e42f77a85a8fc27ae9ccc7d 2020-02-11T19:50:34+01:00 2020-02-11T20:06:36+01:00 Degraded: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e42f3f585a8fc0e7f9ccc75 2020-02-11T19:35:33+01:00 2020-02-11T19:38:39+01:00 Degraded: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Issue/5e42ed2d4a0ebd2902ed81ff 2020-02-11T19:06:37+01:00 2020-02-11T19:06:37+01:00 [Information] Automation - outage: Automation (Infrastructure - Zone I) <p>We have experienced an issue with outage that are impacted on Automation module. <br> Module will be back online within half an hour.</p> <p>We are sorry for all inconveniences and thank you for understanding</p> tag:status.synerise.com,2005:State::Status/5e42e4f685a8fcdf9a9ccc5a 2020-02-11T18:31:34+01:00 2020-02-11T18:34:38+01:00 Degraded: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e42c6b785a8fc95b19ccc42 2020-02-11T16:22:31+01:00 2020-02-11T16:33:32+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Issue/5e42a93f10bdfb6e7b54287d 2020-02-11T14:16:47+01:00 2020-02-11T15:33:23+01:00 [Resolved] New Automation - Outage: Automation (Infrastructure - Zone I) and Automation (Infrastructure - Zone II) <p>The issue has been resolved without any impact on yours campaigns. The service is operating normally.</p> <p>Thank you for your attention.</p> tag:status.synerise.com,2005:State::Status/5e4297af85a8fcd35a9ccbda 2020-02-11T13:01:51+01:00 2020-02-11T15:05:49+01:00 Outage: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e42b3f585a8fc8bee9ccc1a 2020-02-11T15:02:29+01:00 2020-02-11T15:04:29+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e42ac8685a8fca5a69ccc02 2020-02-11T14:30:45+01:00 2020-02-11T14:37:45+01:00 Degraded: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e42a89185a8fcf0009ccbf8 2020-02-11T14:13:53+01:00 2020-02-11T14:16:53+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e42a72a85a8fc026c9ccbee 2020-02-11T14:07:54+01:00 2020-02-11T14:10:54+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e42a32985a8fcc3909ccbe6 2020-02-11T13:50:49+01:00 2020-02-11T13:53:43+01:00 Degraded: Promotions Redeem (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e4296c285a8fc51549ccbd8 2020-02-11T12:57:54+01:00 2020-02-11T13:01:50+01:00 Degraded: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e427b1a85a8fc40219ccb90 2020-02-11T10:59:54+01:00 2020-02-11T11:02:52+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e425a7f85a8fc0fb49ccb60 2020-02-11T08:40:47+01:00 2020-02-11T08:45:43+01:00 Outage: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e425a4285a8fcd3349ccb5e 2020-02-11T08:39:46+01:00 2020-02-11T08:40:46+01:00 Degraded: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e4200b785a8fceeb59ccaf7 2020-02-11T02:17:43+01:00 2020-02-11T02:18:47+01:00 Degraded: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e41aeac85a8fceece9ccab4 2020-02-10T20:27:40+01:00 2020-02-10T21:07:40+01:00 Outage: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e41abeb85a8fc51c89ccaac 2020-02-10T20:15:55+01:00 2020-02-10T20:30:53+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e41ab2885a8fc2f509ccaa6 2020-02-10T20:12:40+01:00 2020-02-10T20:27:39+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e41accb85a8fcdb5b9ccab2 2020-02-10T20:19:39+01:00 2020-02-10T20:27:37+01:00 Degraded: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e4161d585a8fc776b9cca30 2020-02-10T14:59:49+01:00 2020-02-10T15:18:45+01:00 Outage: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e41612585a8fca97e9cca2c 2020-02-10T14:56:53+01:00 2020-02-10T15:15:48+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e4160a085a8fc0ee19cca24 2020-02-10T14:54:39+01:00 2020-02-10T15:07:38+01:00 Degraded: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e4160a785a8fcad519cca26 2020-02-10T14:54:47+01:00 2020-02-10T14:56:52+01:00 Degraded: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e415e8e85a8fcca439cca1e 2020-02-10T14:45:50+01:00 2020-02-10T14:51:54+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e415d9285a8fce4399cca1c 2020-02-10T14:41:37+01:00 2020-02-10T14:49:35+01:00 Degraded: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e415c3d85a8fcc2619cca0e 2020-02-10T14:35:57+01:00 2020-02-10T14:38:48+01:00 Outage: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e41540785a8fcea759cc9f8 2020-02-10T14:00:55+01:00 2020-02-10T14:07:53+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e41538085a8fc9d449cc9f6 2020-02-10T13:58:40+01:00 2020-02-10T14:01:38+01:00 Outage: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e41531485a8fcd8219cc9f2 2020-02-10T13:56:52+01:00 2020-02-10T14:00:55+01:00 Outage: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e41534385a8fc1b589cc9f4 2020-02-10T13:57:39+01:00 2020-02-10T13:58:40+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Issue/5e412ba7386fb37f361562f5 2020-02-10T11:08:39+01:00 2020-02-10T12:48:05+01:00 [Resolved] Analytics module maintenance: Promotions Points (Loyalty & Engagement) and Analytics (Core Services) <p>The issue related to Analytics module has been ended successfully and the service is operating normally.<br> Thank you for your understanding.</p> tag:status.synerise.com,2005:State::Issue/5e411d3af02f4638d108bcb9 2020-02-10T10:07:06+01:00 2020-02-10T11:34:12+01:00 [Resolved] Service's issue - Outage: Event Tracker (Infrastructure - Zone I) and Activities (Core Services) <p>All issues related to Activities module has been resolved.<br> The activity is processed according to the schedule and agreements made with our customers.</p> <p>Thank you for understanding.</p> tag:status.synerise.com,2005:State::Status/5e41261185a8fcb41f9cc95d 2020-02-10T10:44:49+01:00 2020-02-10T10:54:51+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e40b02c85a8fcf0539cc911 2020-02-10T02:21:47+01:00 2020-02-10T02:27:43+01:00 Degraded: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e4089e285a8fcf1909cc903 2020-02-09T23:38:26+01:00 2020-02-09T23:41:31+01:00 Degraded: Automation (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e406d6685a8fc4d2b9cc8f3 2020-02-09T21:36:54+01:00 2020-02-09T21:44:49+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e40692f85a8fccceb9cc8ef 2020-02-09T21:18:55+01:00 2020-02-09T21:20:49+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e40616e85a8fc01489cc8eb 2020-02-09T20:45:49+01:00 2020-02-09T20:51:52+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e40607e85a8fc0a429cc8e9 2020-02-09T20:41:50+01:00 2020-02-09T20:45:49+01:00 Outage: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e405e6785a8fca0df9cc8e4 2020-02-09T20:32:55+01:00 2020-02-09T20:39:55+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e4052a985a8fccde19cc8dc 2020-02-09T19:42:49+01:00 2020-02-09T19:46:54+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e403f0085a8fc5d6a9cc8c0 2020-02-09T18:18:56+01:00 2020-02-09T18:20:50+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e403bb385a8fc151a9cc8bc 2020-02-09T18:04:50+01:00 2020-02-09T18:06:48+01:00 Outage: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e3fd84185a8fc2de19cc868 2020-02-09T11:00:33+01:00 2020-02-09T12:59:22+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e3fda3885a8fc59f89cc876 2020-02-09T11:08:55+01:00 2020-02-09T11:13:50+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e3def9585a8fcf7679cc747 2020-02-08T00:15:33+01:00 2020-02-08T00:16:31+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3d879785a8fc82d39cc63d 2020-02-07T16:51:51+01:00 2020-02-07T17:32:53+01:00 Degraded: API (Core Services) tag:status.synerise.com,2005:State::Status/5e3d658885a8fcb6809cc5fd 2020-02-07T14:26:32+01:00 2020-02-07T14:31:28+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3d636985a8fc74259cc5f3 2020-02-07T14:17:29+01:00 2020-02-07T14:21:29+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3d5d6a85a8fcf4159cc5eb 2020-02-07T13:51:54+01:00 2020-02-07T13:52:53+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e3d147c85a8fcacc49cc535 2020-02-07T08:40:44+01:00 2020-02-07T08:42:43+01:00 Outage: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e3bda7885a8fcfbaa9cc24b 2020-02-06T10:20:56+01:00 2020-02-06T10:21:52+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e3bd8ce85a8fcce739cc249 2020-02-06T10:13:50+01:00 2020-02-06T10:20:55+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e3bc6f585a8fce5159cc237 2020-02-06T08:57:41+01:00 2020-02-06T09:01:43+01:00 Degraded: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e3bc03185a8fce53b9cc233 2020-02-06T08:28:49+01:00 2020-02-06T08:31:51+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e3bbd2685a8fc54399cc22d 2020-02-06T08:15:49+01:00 2020-02-06T08:28:49+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e3bbe5585a8fcc0a39cc22f 2020-02-06T08:20:53+01:00 2020-02-06T08:22:55+01:00 Outage: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e3bbcb385a8fc86c99cc229 2020-02-06T08:13:55+01:00 2020-02-06T08:15:49+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e3bbc3685a8fc756f9cc227 2020-02-06T08:11:50+01:00 2020-02-06T08:13:55+01:00 Degraded: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e3bb59985a8fc7fa59cc213 2020-02-06T07:43:37+01:00 2020-02-06T08:09:35+01:00 Outage: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e3bb5a985a8fcec9b9cc219 2020-02-06T07:43:53+01:00 2020-02-06T08:08:49+01:00 Outage: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e3bb47d85a8fc792e9cc209 2020-02-06T07:38:53+01:00 2020-02-06T08:05:46+01:00 Outage: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e3bb47685a8fc858c9cc207 2020-02-06T07:38:46+01:00 2020-02-06T08:05:44+01:00 Outage: Promotions Activation/Deactivation (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e3b6c6d85a8fc16f69cc1e9 2020-02-06T02:31:25+01:00 2020-02-06T02:37:32+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3b652f85a8fc55e79cc1e7 2020-02-06T02:00:30+01:00 2020-02-06T02:31:25+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3b5f1785a8fcd5c19cc1dd 2020-02-06T01:34:31+01:00 2020-02-06T02:00:29+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3b5f1b85a8fc3dd29cc1df 2020-02-06T01:34:35+01:00 2020-02-06T01:42:38+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e3b41e285a8fc70569cc1c5 2020-02-05T23:29:53+01:00 2020-02-05T23:32:52+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e3b34ea85a8fc724e9cc1bd 2020-02-05T22:34:34+01:00 2020-02-05T22:36:34+01:00 Degraded: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e3b322a85a8fc614e9cc1a0 2020-02-05T22:22:50+01:00 2020-02-05T22:26:50+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e3b31b785a8fc02729cc19d 2020-02-05T22:20:55+01:00 2020-02-05T22:24:54+01:00 Outage: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e3b322a85a8fca2489cc19f 2020-02-05T22:22:49+01:00 2020-02-05T22:24:54+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e3b148f85a8fca6de9cc165 2020-02-05T20:16:31+01:00 2020-02-05T21:04:33+01:00 Degraded: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e3b14a685a8fc563a9cc167 2020-02-05T20:16:54+01:00 2020-02-05T21:03:50+01:00 Degraded: API (Core Services) tag:status.synerise.com,2005:State::Status/5e3b1a8485a8fc1dbc9cc16d 2020-02-05T20:41:56+01:00 2020-02-05T21:03:49+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e3b04d685a8fc05809cc12b 2020-02-05T19:09:25+01:00 2020-02-05T19:13:32+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e3b020585a8fc19819cc127 2020-02-05T18:57:25+01:00 2020-02-05T19:07:32+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e3af44785a8fcb89e9cc10b 2020-02-05T17:58:47+01:00 2020-02-05T18:06:58+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e3aebde85a8fcf7959cc101 2020-02-05T17:22:54+01:00 2020-02-05T17:58:46+01:00 Outage: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e3aeab185a8fcf1a09cc0ff 2020-02-05T17:17:53+01:00 2020-02-05T17:22:54+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e3ab80585a8fcf59e5f8b57 2020-02-05T13:41:41+01:00 2020-02-05T13:46:44+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e3ab10085a8fca3b15f8b51 2020-02-05T13:11:44+01:00 2020-02-05T13:41:41+01:00 Outage: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e3ab08585a8fced745f8b4f 2020-02-05T13:09:41+01:00 2020-02-05T13:11:44+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e3a6b2985a8fcbf6e5f8ae3 2020-02-05T08:13:45+01:00 2020-02-05T08:23:45+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e393ed785a8fc7dd75f894c 2020-02-04T10:52:23+01:00 2020-02-04T12:22:16+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e393a1e85a8fc2b8c5f8922 2020-02-04T10:32:13+01:00 2020-02-04T10:52:23+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3935c285a8fcd1925f8910 2020-02-04T10:13:38+01:00 2020-02-04T10:44:00+01:00 Outage: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e393a2c85a8fc0f465f8924 2020-02-04T10:32:28+01:00 2020-02-04T10:34:26+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e39385d85a8fc3bc95f891e 2020-02-04T10:24:45+01:00 2020-02-04T10:32:13+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e39378d85a8fc92605f8919 2020-02-04T10:21:17+01:00 2020-02-04T10:24:45+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3935b285a8fc1a465f890e 2020-02-04T10:13:21+01:00 2020-02-04T10:21:17+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3935c985a8fc01465f8912 2020-02-04T10:13:45+01:00 2020-02-04T10:16:48+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e39357885a8fcc80f5f890c 2020-02-04T10:12:24+01:00 2020-02-04T10:13:21+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3934c085a8fcf0c65f890a 2020-02-04T10:09:20+01:00 2020-02-04T10:12:24+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3932a385a8fce21c5f88f9 2020-02-04T10:00:19+01:00 2020-02-04T10:08:15+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e3933a885a8fc3b935f8902 2020-02-04T10:04:40+01:00 2020-02-04T10:07:38+01:00 Outage: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e39335a85a8fc2f915f88fd 2020-02-04T10:03:22+01:00 2020-02-04T10:07:23+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e3931ba85a8fcbe8e5f88f7 2020-02-04T09:56:26+01:00 2020-02-04T10:00:19+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e392fdb85a8fcd9475f88f1 2020-02-04T09:48:27+01:00 2020-02-04T09:52:28+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e392e3285a8fc409b5f88ed 2020-02-04T09:41:22+01:00 2020-02-04T09:52:24+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e391bf785a8fc2bea5f88be 2020-02-04T08:23:35+01:00 2020-02-04T09:45:37+01:00 Outage: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e392d7a85a8fc677e5f88e9 2020-02-04T09:38:18+01:00 2020-02-04T09:41:21+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e392c6b85a8fc5a675f88e1 2020-02-04T09:33:47+01:00 2020-02-04T09:37:45+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e3927f685a8fce0715f88cc 2020-02-04T09:14:46+01:00 2020-02-04T09:33:46+01:00 Outage: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e392a6c85a8fc43255f88d0 2020-02-04T09:25:15+01:00 2020-02-04T09:33:23+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e39265185a8fc6df65f88ca 2020-02-04T09:07:45+01:00 2020-02-04T09:14:46+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e39183f85a8fc932f5f88ba 2020-02-04T08:07:43+01:00 2020-02-04T08:27:43+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e38c69a85a8fc46f55f888e 2020-02-04T02:19:22+01:00 2020-02-04T02:43:24+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e38ab7d85a8fc5dae5f8878 2020-02-04T00:23:41+01:00 2020-02-04T00:26:41+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e389e9f85a8fcb9785f8874 2020-02-03T23:28:47+01:00 2020-02-03T23:31:48+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e37e44785a8fcd2fc5f872c 2020-02-03T10:13:43+01:00 2020-02-03T10:16:46+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e37cba985a8fcdf715f86fd 2020-02-03T08:28:41+01:00 2020-02-03T08:31:42+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e37c99785a8fc2ae25f86fb 2020-02-03T08:19:51+01:00 2020-02-03T08:28:41+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e3774ec85a8fceaa35f8696 2020-02-03T02:18:36+01:00 2020-02-03T02:22:41+01:00 Degraded: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e37317685a8fc72c85f867d 2020-02-02T21:30:46+01:00 2020-02-02T21:38:43+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e3693bb85a8fc2c265f8553 2020-02-02T10:17:47+01:00 2020-02-02T10:19:42+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e367a6a85a8fcf9c85f8541 2020-02-02T08:29:46+01:00 2020-02-02T08:30:44+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e3676e585a8fc0cde5f853f 2020-02-02T08:14:44+01:00 2020-02-02T08:29:46+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e36766a85a8fc87d25f853d 2020-02-02T08:12:42+01:00 2020-02-02T08:14:44+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e364c3585a8fc8edc5f852b 2020-02-02T05:12:37+01:00 2020-02-02T05:15:37+01:00 Degraded: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e35438b85a8fcc38a5f841b 2020-02-01T10:23:23+01:00 2020-02-01T10:25:22+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e35422685a8fc49965f8419 2020-02-01T10:17:26+01:00 2020-02-01T10:23:23+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e3524da85a8fcf5755f840f 2020-02-01T08:12:26+01:00 2020-02-01T08:33:25+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e350b8685a8fcd0685f83fd 2020-02-01T06:24:22+01:00 2020-02-01T06:28:26+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e350ad385a8fce2675f83fb 2020-02-01T06:21:23+01:00 2020-02-01T06:24:22+01:00 Outage: Login (Clients) tag:status.synerise.com,2005:State::Status/5e3508f685a8fc53405f83f5 2020-02-01T06:13:26+01:00 2020-02-01T06:21:23+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e3507c985a8fc0d7d5f83ef 2020-02-01T06:08:25+01:00 2020-02-01T06:13:25+01:00 Outage: Login (Clients) tag:status.synerise.com,2005:State::Status/5e35069e85a8fc59a15f83eb 2020-02-01T06:03:26+01:00 2020-02-01T06:08:25+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Issue/5e344873f4e01e72894e1e33 2020-01-31T16:32:03+01:00 2020-01-31T16:32:03+01:00 [Ended] Service's issue: Activities (Core Services) and Analytics (Core Services) <p>Dear customers,<br> This Saturday (01.02) between 12 AM to 1 AM we will be running infrastructure maintenance. We would like to inform you that this operation may cause temporary unavailability of activity, dashboard api and campaign statistics.<br> We apologise for any inconvenience this may cause.</p> tag:status.synerise.com,2005:State::Status/5e33f50585a8fc362c5f8282 2020-01-31T10:36:04+01:00 2020-01-31T10:47:04+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e33f4a085a8fc68355f8280 2020-01-31T10:34:24+01:00 2020-01-31T10:39:22+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e33f49b85a8fcdabf5f827e 2020-01-31T10:34:18+01:00 2020-01-31T10:37:18+01:00 Outage: Promotions Activation/Deactivation (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e33f45185a8fc802a5f827c 2020-01-31T10:33:04+01:00 2020-01-31T10:36:03+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e33f1cd85a8fc99825f8274 2020-01-31T10:22:21+01:00 2020-01-31T10:34:24+01:00 Outage: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e33f15785a8fc06485f8270 2020-01-31T10:20:22+01:00 2020-01-31T10:22:21+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e33eb0685a8fcffd15f8254 2020-01-31T09:53:26+01:00 2020-01-31T10:00:21+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e33d53485a8fcbb1f5f81fe 2020-01-31T08:20:20+01:00 2020-01-31T08:24:19+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e33d2e185a8fc30fb5f81f8 2020-01-31T08:10:25+01:00 2020-01-31T08:20:20+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e33cf9785a8fc32155f81f4 2020-01-31T07:56:22+01:00 2020-01-31T08:04:18+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e33768285a8fcb4315f81ac 2020-01-31T01:36:18+01:00 2020-01-31T01:38:15+01:00 Degraded: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e32b60b85a8fc6ddc5f7f4f 2020-01-30T11:55:06+01:00 2020-01-30T12:01:07+01:00 Degraded: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e32a4c685a8fc89a05f7f0f 2020-01-30T10:41:26+01:00 2020-01-30T10:48:26+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e32a22d85a8fccd375f7f09 2020-01-30T10:30:21+01:00 2020-01-30T10:41:26+01:00 Outage: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e329f2585a8fc75515f7efd 2020-01-30T10:17:25+01:00 2020-01-30T10:30:21+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e329e3285a8fce2325f7efb 2020-01-30T10:13:22+01:00 2020-01-30T10:21:20+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e32812285a8fc22265f7ec4 2020-01-30T08:09:22+01:00 2020-01-30T08:25:24+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e322a2785a8fcc4c15f7e2c 2020-01-30T01:58:15+01:00 2020-01-30T02:01:19+01:00 Degraded: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e31318185a8fc2e975f7b71 2020-01-29T08:17:21+01:00 2020-01-29T08:18:26+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e312fe785a8fc62975f7b69 2020-01-29T08:10:31+01:00 2020-01-29T08:17:21+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e31298f85a8fc147b5f7b53 2020-01-29T07:43:27+01:00 2020-01-29T07:45:23+01:00 Outage: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e30ce2a85a8fcd0d15f7aa1 2020-01-29T01:13:29+01:00 2020-01-29T01:16:20+01:00 Degraded: Login (Clients) tag:status.synerise.com,2005:State::Status/5e30ce1785a8fce49c5f7a9f 2020-01-29T01:13:11+01:00 2020-01-29T01:16:07+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e30ccf685a8fc06355f7a97 2020-01-29T01:08:22+01:00 2020-01-29T01:13:29+01:00 Outage: Login (Clients) tag:status.synerise.com,2005:State::Status/5e30c1b685a8fc92b95f7a77 2020-01-29T00:20:22+01:00 2020-01-29T00:22:24+01:00 Degraded: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e30b9c185a8fca14b5f7a5b 2020-01-28T23:46:25+01:00 2020-01-28T23:52:21+01:00 Outage: New Automation (Core Services) tag:status.synerise.com,2005:State::Issue/5e2eb95a386fb37b1a677418 2020-01-27T11:20:10+01:00 2020-01-28T14:09:52+01:00 [Resolved] Loyalty transactions - degraded.: API (Core Services) and Promotions Redeem (Loyalty & Engagement) <p>The issue has been resolved and the service is operating normally.</p> tag:status.synerise.com,2005:State::Status/5e3031b585a8fc048f5f78e1 2020-01-28T14:05:57+01:00 2020-01-28T14:07:58+01:00 Degraded: Automation (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e302fb485a8fce80e5f78d7 2020-01-28T13:57:24+01:00 2020-01-28T14:07:25+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e30314785a8fc31bd5f78df 2020-01-28T14:04:07+01:00 2020-01-28T14:06:09+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e30305685a8fc94365f78dd 2020-01-28T14:00:06+01:00 2020-01-28T14:04:06+01:00 Outage: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e30301f85a8fc18d95f78db 2020-01-28T13:59:11+01:00 2020-01-28T14:00:05+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e302b3985a8fce01f5f78c9 2020-01-28T13:38:17+01:00 2020-01-28T13:40:07+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e302b4485a8fcb65a5f78cb 2020-01-28T13:38:28+01:00 2020-01-28T13:39:27+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e30282885a8fc0a2d5f78bb 2020-01-28T13:25:11+01:00 2020-01-28T13:28:11+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e30036685a8fc099c5f781d 2020-01-28T10:48:22+01:00 2020-01-28T10:55:24+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e30039785a8fc91ba5f781f 2020-01-28T10:49:10+01:00 2020-01-28T10:52:11+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e3002a585a8fc03db5f7819 2020-01-28T10:45:09+01:00 2020-01-28T10:49:10+01:00 Outage: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e3002f385a8fc63155f781b 2020-01-28T10:46:27+01:00 2020-01-28T10:48:21+01:00 Outage: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e30023d85a8fc89035f7817 2020-01-28T10:43:25+01:00 2020-01-28T10:46:27+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e2ffa4485a8fc25815f780f 2020-01-28T10:09:24+01:00 2020-01-28T10:15:20+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e2fee0585a8fc78725f77f7 2020-01-28T09:17:09+01:00 2020-01-28T09:20:11+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e2feb4785a8fc21385f77ef 2020-01-28T09:05:27+01:00 2020-01-28T09:19:22+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e2feb6f85a8fc6b075f77f1 2020-01-28T09:06:07+01:00 2020-01-28T09:17:08+01:00 Outage: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e2fea4485a8fc0f7c5f77e9 2020-01-28T09:01:08+01:00 2020-01-28T09:06:06+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e2fe0f185a8fc16e25f77db 2020-01-28T08:21:21+01:00 2020-01-28T08:22:26+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e2fde6485a8fcb3c55f77d7 2020-01-28T08:10:27+01:00 2020-01-28T08:21:21+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e2f82ab85a8fc9d995f778d 2020-01-28T01:39:07+01:00 2020-01-28T01:40:05+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e2f802585a8fc59205f7785 2020-01-28T01:28:21+01:00 2020-01-28T01:39:23+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e2f805785a8fc31df5f7787 2020-01-28T01:29:11+01:00 2020-01-28T01:39:05+01:00 Outage: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e2f7b3d85a8fc46c15f777d 2020-01-28T01:07:25+01:00 2020-01-28T01:38:19+01:00 Outage: Login (Clients) tag:status.synerise.com,2005:State::Status/5e2f7e3885a8fc70a55f7783 2020-01-28T01:20:07+01:00 2020-01-28T01:29:09+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Issue/5e2eb91110bdfb135c1e46cf 2020-01-27T11:18:57+01:00 2020-01-27T11:18:57+01:00 [Ended] Service's issue - Maintenance: Portal (Core Services) <p>Dear Customers ,</p> <p>On 28.01.2020 between 12AM - 1AM Synerise Platform will be inaccessible due to the service works over one of our databases.</p> <p>Due to the works our application will not be avaliable. All campaigns planned at that time have to be restarted. The system will collect events, however, they won’t be processed until the end of the works (approximately 30 minutes). The service responsible for displaying dynamic content will be unavailable as well.</p> <p>These works are necessary to improve the effectiveness of the Platform. We apologize for any inconvenience it may cause and appreciate your patience.</p> <p>If you experience some issues after the operation, please contact Customer Support <a href="https://synerise.com/support">https://synerise.com/support</a></p> tag:status.synerise.com,2005:State::Status/5e2f6f0d85a8fcfa8a5f7773 2020-01-28T00:15:25+01:00 2020-01-28T00:23:24+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e2efff585a8fccc725f76fd 2020-01-27T16:21:24+01:00 2020-01-27T16:23:22+01:00 Degraded: Promotions Points (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e2ed27e85a8fc54235f76d9 2020-01-27T13:07:26+01:00 2020-01-27T15:40:24+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2ec86785a8fca87e5f76c5 2020-01-27T12:24:22+01:00 2020-01-27T12:32:26+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2ec8e285a8fc4c885f76c9 2020-01-27T12:26:26+01:00 2020-01-27T12:32:25+01:00 Degraded: Event Tracker (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e2ebb0d85a8fcef9d5f76af 2020-01-27T11:27:25+01:00 2020-01-27T12:04:24+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2eb78785a8fc87585f76ad 2020-01-27T11:12:23+01:00 2020-01-27T11:27:24+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2eb0f685a8fc29655f7683 2020-01-27T10:44:22+01:00 2020-01-27T11:12:23+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2eaedd85a8fcd9995f767f 2020-01-27T10:35:25+01:00 2020-01-27T10:44:20+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2e899685a8fc60705f7649 2020-01-27T07:56:22+01:00 2020-01-27T10:35:25+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2ea8fe85a8fc33415f767b 2020-01-27T10:10:22+01:00 2020-01-27T10:21:25+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e2e8d1f85a8fcd31c5f764b 2020-01-27T08:11:27+01:00 2020-01-27T08:20:21+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e2e4c3385a8fc488f5f761d 2020-01-27T03:34:26+01:00 2020-01-27T03:35:22+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2db6e385a8fce1915f74f7 2020-01-26T16:57:22+01:00 2020-01-27T03:34:26+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2db32285a8fc24885f74ef 2020-01-26T16:41:22+01:00 2020-01-26T16:46:22+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2daeb185a8fc85e25f74ed 2020-01-26T16:22:25+01:00 2020-01-26T16:41:22+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2d999585a8fc74f45f74cf 2020-01-26T14:52:21+01:00 2020-01-26T16:14:24+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2d967a85a8fc133f5f74cb 2020-01-26T14:39:06+01:00 2020-01-26T14:41:11+01:00 Degraded: Automation (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e2d781885a8fcb5645f74c3 2020-01-26T12:29:28+01:00 2020-01-26T14:10:26+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2d61ce85a8fc18e35f74ab 2020-01-26T10:54:22+01:00 2020-01-26T12:21:24+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2d577e85a8fc86345f7489 2020-01-26T10:10:22+01:00 2020-01-26T10:41:24+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2d58eb85a8fcb4e75f748b 2020-01-26T10:16:27+01:00 2020-01-26T10:18:21+01:00 Degraded: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e2d565585a8fcdff45f7487 2020-01-26T10:05:25+01:00 2020-01-26T10:10:22+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2d52ce85a8fc7ef45f7483 2020-01-26T09:50:22+01:00 2020-01-26T09:53:20+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2d521985a8fc2f315f7481 2020-01-26T09:47:21+01:00 2020-01-26T09:50:22+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2d4c7985a8fcc1175f745d 2020-01-26T09:23:21+01:00 2020-01-26T09:27:25+01:00 Degraded: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2d3ae785a8fcb3295f7453 2020-01-26T08:08:23+01:00 2020-01-26T08:18:28+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e2c063985a8fc20835f72e2 2020-01-25T10:11:21+01:00 2020-01-25T10:20:27+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e2bea5785a8fc95cd5f72ca 2020-01-25T08:12:23+01:00 2020-01-25T08:20:26+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e2afa5885a8fce68f5f721f 2020-01-24T15:08:24+01:00 2020-01-24T19:30:22+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e2a985b85a8fc4eae5f71ab 2020-01-24T08:10:19+01:00 2020-01-24T08:22:20+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e2a44e385a8fc849e5f7189 2020-01-24T02:14:11+01:00 2020-01-24T02:25:11+01:00 Degraded: Event Tracker (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e2a425b85a8fc80335f7187 2020-01-24T02:03:23+01:00 2020-01-24T02:23:25+01:00 Outage: Login (Clients) tag:status.synerise.com,2005:State::Status/5e2a44ee85a8fcdd715f718b 2020-01-24T02:14:22+01:00 2020-01-24T02:22:21+01:00 Degraded: API (Core Services) tag:status.synerise.com,2005:State::Status/5e29ea2985a8fc488e5f7101 2020-01-23T19:47:05+01:00 2020-01-23T19:48:02+01:00 Degraded: Campaigns (Infrastructure - Zone I) tag:status.synerise.com,2005:State::Status/5e29d3f985a8fcdef25f70da 2020-01-23T18:12:25+01:00 2020-01-23T18:19:18+01:00 Outage: Imports (Core Services) tag:status.synerise.com,2005:State::Status/5e29918e85a8fcf3ce5f7096 2020-01-23T13:29:02+01:00 2020-01-23T13:33:04+01:00 Outage: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e298caa85a8fcb48e5f7092 2020-01-23T13:08:10+01:00 2020-01-23T13:14:00+01:00 Outage: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e297e5785a8fc97635f7088 2020-01-23T12:07:03+01:00 2020-01-23T12:29:05+01:00 Outage: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e297de185a8fc6b4d5f7086 2020-01-23T12:05:05+01:00 2020-01-23T12:07:03+01:00 Degraded: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e29471c85a8fcfcee5f704c 2020-01-23T08:11:24+01:00 2020-01-23T08:23:22+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e28f1c585a8fc4ff95f7032 2020-01-23T02:07:17+01:00 2020-01-23T02:08:16+01:00 Degraded: Promotions For Client (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e284b5085a8fcab395f6f3d 2020-01-22T14:17:03+01:00 2020-01-22T23:13:07+01:00 Outage: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e28808585a8fce8a55f6fd7 2020-01-22T18:04:05+01:00 2020-01-22T18:06:59+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e2809ae85a8fcb4485f6eed 2020-01-22T09:37:01+01:00 2020-01-22T14:11:09+01:00 Outage: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e28094a85a8fcd7f55f6eeb 2020-01-22T09:35:22+01:00 2020-01-22T09:41:25+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e28060585a8fcd2fd5f6edb 2020-01-22T09:21:25+01:00 2020-01-22T09:32:22+01:00 Outage: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e27d18385a8fcb2bc5f6ea4 2020-01-22T05:37:23+01:00 2020-01-22T09:32:09+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e28055185a8fc6ca15f6ed7 2020-01-22T09:18:25+01:00 2020-01-22T09:21:25+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e27f71585a8fca8565f6ecb 2020-01-22T08:17:40+01:00 2020-01-22T08:24:43+01:00 Degraded: Campaigns (Infrastructure - Zone II) tag:status.synerise.com,2005:State::Status/5e27f66885a8fc8e5f5f6ec9 2020-01-22T08:14:48+01:00 2020-01-22T08:19:41+01:00 Outage: Emails (Core Services) tag:status.synerise.com,2005:State::Status/5e27d2c885a8fca09d5f6ea6 2020-01-22T05:42:48+01:00 2020-01-22T05:44:42+01:00 Degraded: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e27ce0885a8fc2c2d5f6e9e 2020-01-22T05:22:32+01:00 2020-01-22T05:25:30+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e27c46c85a8fc65115f6e90 2020-01-22T04:41:31+01:00 2020-01-22T05:16:20+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e27c19685a8fcba115f6e8c 2020-01-22T04:29:26+01:00 2020-01-22T04:32:23+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e27b29085a8fc91b65f6e74 2020-01-22T03:25:20+01:00 2020-01-22T04:16:24+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e27af1085a8fcce9b5f6e6e 2020-01-22T03:10:24+01:00 2020-01-22T03:13:20+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e27a79085a8fcd6c15f6e6c 2020-01-22T02:38:24+01:00 2020-01-22T03:10:24+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e27a4c085a8fc6ff65f6e68 2020-01-22T02:26:24+01:00 2020-01-22T02:28:31+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e279eed85a8fcc4775f6e60 2020-01-22T02:01:33+01:00 2020-01-22T02:16:27+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e2719fa85a8fc50e05f6dc4 2020-01-21T16:34:18+01:00 2020-01-22T01:56:25+01:00 Degraded: Promotions for POS (Loyalty & Engagement) tag:status.synerise.com,2005:State::Status/5e27421885a8fce0dc5f6df6 2020-01-21T19:25:28+01:00 2020-01-21T22:00:28+01:00 Outage: New Automation (Core Services) tag:status.synerise.com,2005:State::Issue/5e271e8d4a0ebd35facc24b8 2020-01-21T16:53:49+01:00 2020-01-21T21:19:31+01:00 [Resolved] Activities and Automation module - degraded: Automation (Infrastructure - Zone I) and 2 others <p>Dear Customers,<br> We experienced issues in Activities and Automation modules. <br> The issue has been resolved. <br> The data is still being completed but service is operating normally.</p> tag:status.synerise.com,2005:State::Status/5e271b6d85a8fc2f805f6dcc 2020-01-21T16:40:29+01:00 2020-01-21T16:45:33+01:00 Degraded: New Automation (Core Services) tag:status.synerise.com,2005:State::Status/5e2716e585a8fc5e605f6dbc 2020-01-21T16:21:09+01:00 2020-01-21T16:28:12+01:00 Outage: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e2715ba85a8fccb8d5f6db6 2020-01-21T16:16:10+01:00 2020-01-21T16:20:17+01:00 Outage: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e27148a85a8fcfcea5f6db0 2020-01-21T16:11:06+01:00 2020-01-21T16:20:07+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e2711f985a8fc6fe35f6dac 2020-01-21T16:00:09+01:00 2020-01-21T16:14:18+01:00 Outage: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e27139b85a8fc6e2a5f6dae 2020-01-21T16:07:07+01:00 2020-01-21T16:11:06+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e2711bf85a8fc912a5f6daa 2020-01-21T15:59:11+01:00 2020-01-21T16:07:06+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e27117d85a8fcd6525f6da8 2020-01-21T15:58:05+01:00 2020-01-21T15:59:11+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e27110a85a8fc77005f6da5 2020-01-21T15:56:10+01:00 2020-01-21T15:58:05+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e270fab85a8fc18855f6d9e 2020-01-21T15:50:19+01:00 2020-01-21T15:56:09+01:00 Outage: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e27101c85a8fcd54c5f6da0 2020-01-21T15:52:12+01:00 2020-01-21T15:55:12+01:00 Outage: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e270ef585a8fce05d5f6d9c 2020-01-21T15:47:17+01:00 2020-01-21T15:50:18+01:00 Degraded: Activities (Core Services) tag:status.synerise.com,2005:State::Status/5e2702be85a8fc81485f6d6a 2020-01-21T14:55:09+01:00 2020-01-21T15:00:09+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e26e87d85a8fca4365f6d5a 2020-01-21T13:03:09+01:00 2020-01-21T13:04:05+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e26c9ca85a8fcae935f6cf0 2020-01-21T10:52:10+01:00 2020-01-21T11:02:13+01:00 Degraded: Analytics (Core Services) tag:status.synerise.com,2005:State::Status/5e26a3ad85a8fcdee85f6cbe 2020-01-21T08:09:33+01:00 2020-01-21T08:21:29+01:00 Outage: Emails (Core Services)