Content Provider

Scope: Document Content rendering

Incident Impact: Delays or outages in serving Documents content

Overview
Core Services

Metrics

Past Week

Percent Uptime

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Incidents Reported

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Average Response Time

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Recent History

No events for 1 day!

Outage Jan 19, 2022 10:52 AM–10:53 AM CET

Core Services / Content Provider

Outage Jan 19, 2022 10:43 AM–10:45 AM CET

Core Services / Content Provider

No events for 2 days!

Outage Jan 16, 2022 4:15 PM–4:16 PM CET

Core Services / Content Provider

No events for 10 days!

Degraded Service Jan 6, 2022 3:46 PM–3:47 PM CET

Core Services / Content Provider

Outage Jan 6, 2022 3:34 PM–3:35 PM CET

Core Services / Content Provider

Outage Jan 6, 2022 3:27 PM–3:28 PM CET

Core Services / Content Provider

Outage Jan 6, 2022 2:44 PM–2:45 PM CET

Core Services / Content Provider

No events for 2 days!

Outage Jan 4, 2022 10:46 AM–10:47 AM CET

Core Services / Content Provider

No events for 3 days!

Issue with Services Dec 31, 2021 12:27 PM CET

5 Affected Services:

Core Services / Content Provider
Core Services / API
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage Dec 31, 2021 12:22 PM–12:23 PM CET

Core Services / Content Provider

Outage Dec 31, 2021 12:17 PM–12:18 PM CET

Core Services / Content Provider

No events for 3 days!

Issue with Services Dec 27, 2021 12:24 PM–2:51 PM CET

14 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / Recommendations
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Automation - Zone A / Audience
Automation - Zone A / Send Event
Automation - Zone B / Audience
Automation - Zone C / Audience
Automation - Zone C / Send Event