Infrastructure - Zone I
OperationalInfrastructure - Zone II
OperationalAI Services
OperationalPortal
OperationalCore Services
OperationalClients
OperationalBusiness Profile
OperationalLoyalty & Engagement
OperationalAutomation - Zone A
OperationalAutomation - Zone B
OperationalAutomation - Zone C
OperationalData Transformation
OperationalAI Agents
OperationalRecent History
99.992% Uptime
Scheduled Maintenance — Database Infrastructure
9 Affected Services:
- Loyalty & Engagement / Promotions Points
- Core Services / Analytics
- Core Services / API
- Core Services / Emails
- AI Services / AI Engine
- AI Services / Recommendations
- AI Services / Search
- Portal / Portal - login
- Automation - Zone A / Journey and events processing
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Core Services / Analytics
Outage
AI Services / Recommendations
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
AI Services / Recommendations
Degraded Service
Automation - Zone A / Jinjava processing engine
Outage
Data Transformation / Batch operations
Intermittent Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Core Services / Analytics
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Core Services / Analytics