Infrastructure - Zone I
OperationalInfrastructure - Zone II
OperationalAI Services
OperationalPortal
OperationalCore Services
OperationalClients
OperationalBusiness Profile
OperationalLoyalty & Engagement
OperationalAutomation - Zone A
OperationalAutomation - Zone B
OperationalAutomation - Zone C
OperationalAutomation - Zone D
OperationalAutomation - Zone E
OperationalAutomation - Zone F
OperationalAutomation - Zone G
OperationalData Transformation
OperationalAI Agents
OperationalRecent History
99.995% Uptime
Intermittent Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Outage
Core Services / Analytics
No events for 2 days!
Degraded Service
AI Services / Recommendations
Temporary issues with catalog data processing
Core Services / Catalogs
No events for 1 day!
Degraded Service
Automation - Zone D / Journey and events processing
Degraded Service
Automation - Zone A / Webhooks
No events for 1 day!
Degraded Service
Core Services / Analytics
Temporary delays in event processing
2 Affected Services:
- Infrastructure - Zone II / Event Tracker
- Infrastructure - Zone I / Event Tracker
No events for 1 day!
Degraded Service
Automation - Zone D / Journey and events processing
No events for 4 days!
Outage
Data Transformation / Batch operations
Degraded Service
Automation - Zone D / Journey and events processing