Infrastructure - Zone I
OperationalInfrastructure - Zone II
OperationalAI Services
OperationalPortal
OperationalCore Services
OperationalClients
OperationalBusiness Profile
OperationalLoyalty & Engagement
OperationalAutomation - Zone A
OperationalAutomation - Zone B
OperationalAutomation - Zone C
OperationalData Transformation
OperationalRecent History
99.986% UptimeNo events for 7 days!
Intermittent Service
Infrastructure - Zone I / Event Tracker
No events for 3 days!
Delays in Event Processing
2 Affected Services:
- Infrastructure - Zone II / Event Tracker
- Infrastructure - Zone I / Event Tracker
No events for 1 day!
Issue affecting platform performance
5 Affected Services:
- Infrastructure - Zone II / Event Tracker
- Infrastructure - Zone I / Event Tracker
- Automation - Zone A / Profile Update
- Automation - Zone B / Profile Update
- Automation - Zone C / Profile Update
Outage
Infrastructure - Zone II / Event Tracker
Outage
Clients / Login
No events for 1 day!
Outage
Data Transformation / Batch operations
Outage
Core Services / Analytics
No events for 1 day!
Outage
Core Services / Analytics
No events for 5 days!
Outage
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Service Disruption: Search and Recommendations Modules
2 Affected Services:
- AI Services / Recommendations
- AI Services / Search
Outage
Data Transformation / Batch operations
Outage
Core Services / Analytics
No events for 3 days!
Outage
Core Services / Analytics
No events for 1 day!