Infrastructure - Zone I
OperationalInfrastructure - Zone II
OperationalAI Services
OperationalPortal
OperationalCore Services
OperationalClients
OperationalBusiness Profile
OperationalLoyalty & Engagement
OperationalAutomation - Zone A
OperationalAutomation - Zone B
OperationalAutomation - Zone C
OperationalData Transformation
OperationalAI Agents
PendingRecent History
99.993% UptimeNo events for 2 days!
Outage
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Planned technical maintenance
54 Affected Services:
- Portal / Portal - availibility
- Portal / Portal - login
- Portal / Certification Module
- Infrastructure - Zone II / Event Tracker
- Infrastructure - Zone II / Communication
- Core Services / Activities
- Core Services / Analytics
- Core Services / Content Provider
- Core Services / API
- Core Services / Dynamic Content
- Core Services / Emails
- Core Services / Imports
- Core Services / Assets
- Core Services / Catalogs
- Core Services / In-app messages
- Loyalty & Engagement / Promotions Points
- Loyalty & Engagement / Promotions For Client
- Loyalty & Engagement / Promotions Activation/Deactivation
- Loyalty & Engagement / Promotions Redeem
- Loyalty & Engagement / Promotions for POS
- Infrastructure - Zone I / Communication
- Infrastructure - Zone I / Event Tracker
- AI Services / AI Engine
- AI Services / Recommendations
- AI Services / Search
- Clients / Login
- Clients / Registration
- Clients / Account Management
- Business Profile / Business Profile Login
- Automation - Zone A / Audience
- Automation - Zone A / Jinjava processing engine
- Automation - Zone A / Profile Filter
- Automation - Zone A / Journey and events processing
- Automation - Zone A / Webhooks
- Automation - Zone A / Send Event
- Automation - Zone A / Profile Update
- Automation - Zone A / Statistics
- Automation - Zone B / Audience
- Automation - Zone B / Jinjava processing engine
- Automation - Zone B / Profile Filter
- Automation - Zone B / Journey and events processing
- Automation - Zone B / Webhooks
- Automation - Zone B / Send Event
- Automation - Zone B / Profile Update
- Automation - Zone B / Statistics
- Automation - Zone C / Audience
- Automation - Zone C / Jinjava processing engine
- Automation - Zone C / Profile Filter
- Automation - Zone C / Journey and events processing
- Automation - Zone C / Send Event
- Automation - Zone C / Profile Update
- Automation - Zone C / Statistics
- Data Transformation / Buffered operations
- Data Transformation / Batch operations
Degraded Service
AI Services / Recommendations
Outage
Data Transformation / Batch operations
No events for 12 days!
Intermittent Service
Infrastructure - Zone I / Event Tracker
No events for 3 days!
Delays in Event Processing
2 Affected Services:
- Infrastructure - Zone II / Event Tracker
- Infrastructure - Zone I / Event Tracker
No events for 1 day!
Issue affecting platform performance
5 Affected Services:
- Infrastructure - Zone II / Event Tracker
- Infrastructure - Zone I / Event Tracker
- Automation - Zone A / Profile Update
- Automation - Zone B / Profile Update
- Automation - Zone C / Profile Update
Outage
Infrastructure - Zone II / Event Tracker
Outage
Clients / Login
No events for 1 day!
Outage
Data Transformation / Batch operations
Outage
Core Services / Analytics
No events for 1 day!
Outage
Core Services / Analytics