Historia

Temporary API and Database Issues Sep 17, 2026 3:21 PM–4:54 PM CEST

3 servicios afectados:

Infrastructure - Zone I / Event Tracker
Core Services / Activities
Core Services / API

¡No hay eventos para 14 días!

Scheduled Maintenance — Database Infrastructure Sep 3, 2026 1:00 AM–2:00 AM CEST

9 servicios afectados:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - login
Core Services / Analytics
Core Services / API
Core Services / Emails
Loyalty & Engagement / Promotions Points
Automation - Zone A / Journey and events processing

¡No hay eventos para 26 días!

Servicio degraded Aug 7, 2026 12:04 PM–1:09 PM CEST

Core Services / API

¡No hay eventos para cerca de 1 mes!

Planned technical maintenance Jun 30, 2026 1:00 PM–2:30 AM CEST

54 servicios afectados:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations

¡No hay eventos para 5 meses!

Azure Service Interruption – Virtual Machine Issues Feb 2, 2026 11:17 PM–Feb 3, 2026 12:19 AM CET

4 servicios afectados:

Infrastructure - Zone I / Event Tracker
Portal / Portal - availibility
Portal / Portal - login
Core Services / API

¡No hay eventos para cerca de 2 meses!

Important Notice: Global Cloudflare Outage Dec 5, 2025 10:04 AM–11:27 AM CET

2 servicios afectados:

Portal / Portal - login
Core Services / API

¡No hay eventos para 2 meses!

Scheduled Maintenance Notification Sep 30, 2025 1:00 AM–2:00 AM CEST

54 servicios afectados:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations