Synerise

Campaigns

Scope: Realization of campaigns

Incident Impact: Campaign sending can be delayed or stopped

Overview
Infrastructure - Zone II

Metrics

Past Week

Percent Uptime

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Incidents Reported

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Recent History

No events for 5 days!

Degraded Service Aug 3, 2020 4:13 PM–4:30 PM CEST

Infrastructure - Zone II / Campaigns

No events for 6 days!

Issues with Terrarium Jul 28, 2020 7:52 AM–10:03 AM CEST

11 Affected Services:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Campaigns
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / New Automation
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

No events for 12 days!

Some Synerise's modules - outage Jul 15, 2020 10:10 PM–10:45 PM CEST

11 Affected Services:

Infrastructure - Zone I / Campaigns
Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Campaigns
Portal / Portal - login
Core Services / Content Provider
Core Services / API
Core Services / Imports
Clients / Login
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions for POS