Promotions Activation/Deactivation

Scope: Activation/Deactivation of promotions

Incident Impact: Issues with promotions (de)activation

Overview
Loyalty & Engagement

Metrics

Past Week

Percent Uptime

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Incidents Reported

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Recent History

No events for 13 days!

Terrarium database issue Sep 19, 2023 8:32 AM–9:40 AM CEST

5 Affected Services:

Core Services / Content Provider
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Profile Filter

Outage Sep 19, 2023 8:05 AM–8:18 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

No events for 3 days!

Terrarium database issue Sep 15, 2023 9:09 AM–12:07 PM CEST

9 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage Sep 15, 2023 8:17 AM–8:18 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

No events for 2 days!

Outage Sep 13, 2023 8:14 AM–8:16 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation