The issue has been resolved and the service is operating normally. We apologize for any inconvenience.
Outage has ben resolved. Currently modules are being monitored. One of database clusters is undergoing maintenance, which may impact loyalty & analytics module in form of minor disturbances. We expect to finish maintenance within 2h.
We are investigating an issue with outage that has an impact on analytics & Loyalty modules.
Earn & burn, points calculation and all kind of analytics processes may be touched by this outage.
We will provide more details within the next hour.