Event Tracker

Activity processing issues

Gelöst

The issue has been resolved and the service is operating normally.

Beobachtung

We’d like to inform, that Zone II is operational.
ETA for Zone I: ~1-2h.

Beobachtung

We want to inform You that the old kafka cluster was brought to live. This means that we have an amount of lagged events to process, which may take take up to couple hours for Zone I. Zone II will reach real-time processing sooner.

Problem identifiziert

We are working hard to setup another kafka cluster so real-time data processing would be brought to normal.
We are sorry for any inconveniences you experience caused by this outage.
ETA: up to 30 mins

Untersuchung

Dear Customer, we have recorded issues with activities processing due to kafka outage.
We’re investigating this issue currently and will inform You shortly in future updates.
ETA: unknown.