AI module

Resolved

Today, between 4 PM to 6:30 PM, we experienced issues with AI Search and Recommendations module.
during this time, events were not processed for clients integrated by AI SDK, thus we did not collect them. These events will also not be included in the system. However, the remaining data will be restored by the end of this week.

Thank you for your understanding

Investigating

Dear customers,
we are investigating an issue with outages that are impacting on AI module.
We will provide more details within the next hour.

We are sorry for all inconveniences

4 Affected Services: