Issue with the Tracker

Resolved

Dear Customers,

Between 14:00 and 14:45 CEST, we experienced issues with the Tracker. The issue has been resolved and the service is operating normally.

Thank you for your patience.

Problem Identified

Dear Customers,

We are still working to resolve an issue with the Tracker. We have identified the root cause and are working on a solution to fully recover.

More details will be provided within the next 30 minutes.

Investigating

Dear Customers,

We are investigating an issue with outages that are impacting Event Tracker on Synerise platform. Be advised, that all Events are being collected, but their visibility on our platform might be delayed.

We will provide more details within the next 30 minutes.

Apologies for the inconvenience.

2 Affected Services: