Issue with recommendations, AI search stats and predictions

Resolved

All issues have been resolved.
The activity is processed according to the schedule.
Thank you for understanding.

Problem Identified

Dear Users,

please be informed that are working to resolve an issue with gathering statistics from recommendation campaigns, training prediction models and search functionalities for some users. The root cause has been identified and we expect to fully recover within the next two hours. Apologies for the inconvenience.

Thank you for understanding.

3 Affected Services: