Issue with recommendations, AI search stats and predictions

Resolved

Dear Users,
Please be informed the issues have been resolved, and the service is operating normally.
Apologies for the inconvenience.

Investigating

Dear Users,

please be informed that we are working to resolve an issue with gathering statistics from recommendation campaigns, training prediction models and search functionalities for some users.
We will provide more information in 3 hours.

Thank you for understanding.

2 Affected Services: