Dear Customers,
We are pleased to inform you that the external infrastructure issues previously affecting the Synerise API, platform access, and tracker have been fully resolved.
We apologize for any inconvenience and appreciate your patience.
Dear Customers,
We would like to inform you of a global Azure outage that may be affecting the availability of the Synerise API, as well as access to our platform and tracker.
This is an external issue impacting global internet traffic and is not related to Synerise’s internal infrastructure. Our technical teams are closely monitoring the status and will provide updates as they become available.
Estimated Recovery Time (ETA): 60 minutes.
We appreciate your understanding as we wait for the service provider to restore full functionality.