Dear Users,
Please be informed that the issue has been resolved, and the service is operating normally. Apologies for the inconvenience and thank you for understanding.
The Terrarium Database is gradually returning to normal operation.
During this recovery period, you may experience temporary delays in data processing across platform modules We are continuing to monitor the situation closely and will keep you updated on the progress.
We apologize for any inconvenience and appreciate your patience.
Dear customers,
We are currently experiencing some technical difficulties with the Terrarium Database, which may affect certain platform modules related to Analytics, CRM, Catalogs. We anticipate that this issue will be resolved within the next hour. We will keep you updated on the progress, we apologize for any inconvenience.