Dear customers,
yesterday, between 6PM to 8PM, we experienced issues with Promotions & Engagement module. We have been resolved this issue within 2 hours and since then everything is working properly.
Furthermore, yesterday (in the same time) we found some issues related to Activities modules what have been resolved until 10 PM. All events from this time have been restored and system is operating normally.
In case of any additional questions, please contact us on support.
We are sorry for all inconveniences and thank you for your understanding.
Dear all,
Issue with Promotions & Engagement module has been resolved and this module is working properly.
Right now, are working to resolve an issue with Activities. We have identified the root cause and expect recovery shortly. All events will be restored within 4 hours.
We are sorry for all troubles caused and thank you for your understanding.
Dear users,
we are investigating an issue with outages that are impacting on Promotions module. We will provide more details within the next hour.