We did encounter data processing issues between 3:30 PM and 3:52 PM CET. Unfortunately, all events from this time have not been processed. Thus all others requests will be approached individually, in order to process the issues please contact synerise.com/support.
Campaign scheduling has been restored, previously planned campaigns will be sent. Newly planned campaigns will be sent without interruptions.
We are really sorry for all inconveniences
We are working to resolve an issue with network connections. This issue can affect selectively on mentioned components. We are investigating the root cause and expect recovery shortly.
Next status within 15 min.