Dear customers,
All issues has been resolved. The source of them was located outside of our platform. We did what we can to mitigate the impact to your business. All events that occured during the outage were processed correctly and all the data is safe. We sincerely apologize for that situation and we will increase our abilities to prevent similar situation in the future. Thank you for your understanding.
The issue has been identified, works are undergoing. The source of issue has been located on the Microsoft Azure side. Next update will be provided within 1 hour. Thank you for your understanding.
We are still investigating the issue, next update will be provided within 30 minutes. Thank you for your patience.
Dear customers,
We have encountered unexpected issues with serveral of our services. It could affect your activities assosiated with promotions and event tracking. Currently, we are investigating the issue. ETA - unknown. Next update will be provided within 30 minutes. We sincerely apologize for any inconveniences.