Issue with the Terrarium

Resolved

Dear Customers,

Between 12:00 and 13:00 CEST, we experienced issues with the Terrarium.
The issue has been resolved and the service is operating normally.

We apologise for any inconvenience caused, and thank you for your patience.

Problem Identified

Dear Customers,

We are working to resolve an issue with the Terrarium. The root cause has been identified, and we expect to recover shortly.

Thank you for your patience.

Problem Identified

Dear Customers,

We are working to resolve an issue with the Terrarium. The root cause has been identified, and we expect to recover shortly.

Thank you for your patience.

Investigating

We are investigating an issue with outages that are impacting on Communications, Promotions and Automations modules. We will provide more details within the next 30 minutes.

3 Affected Services: