Journey and events processing

Automation module issues

Resolved

Dear Customers,
The issue has been resolved and the service is operating normally.
We are sorry for all the inconveniences and appreciate Your understanding.


Problem Identified

Dear Customers,
We have identified the root cause and expect recovery shortly. Automation processing delays should be minimal.

Investigating

Dear Customers,
We are experiencing an issues with the automation module, investigation is undergoing. Events may be processed with delays. Next update will be provided within 30 minutes. We apologize for any inconveniences.
Thank you for your understanding.