Issue with the Services

Resolvido

We would like to inform that all issues related to today’s outage has been resolved.

We are sorry for all the inconveniences and appreciate Your understanding.

Monitorando

Dear Users,

All critical issues have been resolved. Queued events and automations have been processed. All modules are fully operative.

Detailed update will be presented shortly.

Thank you for your patience and understanding.

Monitorando

Dear Users,

All critical issues have been resolved. However, we are still working on reducing lag in the Automation module - some of you may experience this issue.

We will update you as soon as the lag issue is resolved.

Thank you for your patience.

Atualizado

Dear Users,

The root cause has been defined and is currently undergoing reconfiguration. We predict the issue to be solved in under 60 minutes.

Thank you for understanding.

Problema Identificado

Dear Users,

We are still working to resolve an issue with outages impacting many modules on our platform. Due to unforeseen circumstances, the recovery is taking longer than expected. We will provide the next update on the situation within the next 30 minutes.

Apologies for the inconvenience.

Problema Identificado

Dear Users,

We are working to resolve an issue with outages on several modules of our platform. We have identified the root cause and will update you on the status of this issue in 30 minutes.

Thank you for your patience.

Investigando

Dear Users,

We are investigating an issue with outages that are impacting on several modules. We will provide more details within the next 30 minutes.

Apologies for any inconvenience caused.

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