Issue with Automation

Resolved

Dear Users,

Between 11:45 and 12:30 CEST, we experienced issues with Journey and Event processing in the Automation module. The issue has been resolved and the service is operating normally.

Thank you for your patience.

Investigating

Dear Users,

We are working to resolve an issue with Journey and Events processing in the Automation module. Some of you may experience delays in processing users through Workflows and Automation’s Statistics data.

More updates will follow in 45 minutes.

Apologies for any inconvenience caused.

4 Affected Services: