Dear Customers,
We would like to inform you of scheduled database maintenance on November 1st, 2024, starting at 01:00 CET, which will last approximately 4 hours. During this time, some services may experience temporary interruptions as outlined below:
Maintenance Schedule:
01:00 - 02:00 CET: Potential downtime up to 60 minutes. Campaigns and automated sends (email, SMS, mobile/web-push) will be unavailable for campaigns with capping enabled. Automation statistics updates will be delayed and will resume after maintenance.
02:00 - 03:00 CET: Potential downtime up to 60 minutes. Some mobile applications may experience authorization issues.
03:00 - 04:00 CET: Potential downtime up to 10 minutes, with possible delays in the Audit Log feature.
04:00 - 05:00 CET: Potential downtime up to 10 minutes. Updates to recommendation campaigns, search indexes, AI Engine settings, A/B tests, and feeds updates will be temporarily unavailable.
Thank you for your understanding and patience.