Dear Users,
Please be informed that the Automation module will be undergoing maintenance operations on 17 November 2026, between 01:00 AM and 03:30 AM CET (00:00 AM – 02:30 AM UTC).
During the maintenance window, Automation journeys (Journey and events processing) will be paused. Incoming events and triggers will be queued, not lost, and will be processed automatically once the maintenance is complete.
Journey steps due within the window, including delayed messages and sends, will run after the maintenance. They may be delayed by up to the length of the window plus the time needed to process the queued backlog.
No action is required on your side.
Thank you for understanding.