AI Engine

Scope: Brain Of Synerise AI

Incident Impact: All actions related to data processing in AI can be disrupted or stopped

Overview
AI Services
AI Engine
History

History

No events for about 1 month!

Scheduled Database Maintenance Notification Nov 1, 2024 1:00 AM–5:00 AM CET

7 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Emails

No events for 15 days!

Scheduled Service Maintenance Notification Oct 17, 2024 1:00 AM–4:00 AM CEST

12 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

No events for 3 months!

Issue with AI statistics and prediction models Jul 29, 2024 3:28 PM CEST

3 Affected Services:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

No events for 3 months!

Issue with AI components Apr 30, 2024 3:51 PM–7:24 PM CEST

2 Affected Services:

AI Services / AI Engine
AI Services / Recommendations

No events for 5 days!

Issue with AI components Apr 25, 2024 1:54 PM–6:00 PM CEST

3 Affected Services:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

No events for 6 days!

Issue with AI components Apr 19, 2024 12:31 PM–3:29 PM CEST

3 Affected Services:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search