Issue with Terrarium Database

Resolved

All issues have been resolved.
The activity is processed according to the schedule and agreements.
Thank you for understanding.

Monitoring

Dear user, we want to inform You that Synerise is operational. Issue was caused by MS Azure malfunction and some of you may experience delays. We are constantly monitoring the issue.
Apologies for any inconvenience caused.

Problem Identified

We are working to resolve an issue with our Terrarium Database in on Analytics, Promotions, Dynamic Content and Automation module. We have identified the root cause and expect recovery within 1 hour.

Apologies for any inconvenience caused.

Investigating

Dear Users,

Please be informed that we are investigating an issue with our Terrarium Database that is impacting on Analytics, Promotions, Dynamic Content and Automation module. We will provide more details within the next 30 minutes.

Apologies for any inconvenience caused.

6 Affected Services: