Communication

(Previously Campaigns module).

Incident Impact: Communication sending can be delayed or stopped

Overview
Infrastructure - Zone I
Communication
History

History

No events for 2 months!

Issue with Communication module Jul 9, 2025 2:26 PM–2:40 PM CEST

Infrastructure - Zone I / Communication

No events for 5 months!

Issue with tracker Feb 14, 2025 5:47 PM–6:01 PM CET

5 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Dynamic Content

No events for 3 months!

Issue with Emails and Automation Module Nov 6, 2024 1:48 PM–2:34 PM CET

2 Affected Services:

Infrastructure - Zone I / Communication
Core Services / Emails

No events for 5 days!

Scheduled Database Maintenance Notification Nov 1, 2024 1:00 AM–5:00 AM CET

7 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Emails

No events for 15 days!

Scheduled Service Maintenance Notification Oct 17, 2024 1:00 AM–4:00 AM CEST

12 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem