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Communication
(Previously Campaigns module).
Incident Impact: Communication sending can be delayed or stopped
Overview
Infrastructure - Zone I
Communication
History
History
No events for 3 days!
Outage
Apr 23, 2024 9:59 AM–10:00 AM CEST
Infrastructure - Zone I /
Communication
Degraded Service
Apr 23, 2024 3:03 AM–3:04 AM CEST
Infrastructure - Zone I /
Communication
No events for 1 day!
Outage
Apr 21, 2024 8:54 AM–8:56 AM CEST
Infrastructure - Zone I /
Communication
No events for 1 day!
Outage
Apr 19, 2024 10:26 AM–10:27 AM CEST
Infrastructure - Zone I /
Communication
No events for 4 days!
Outage
Apr 14, 2024 11:21 AM–11:25 AM CEST
Infrastructure - Zone I /
Communication
No events for 7 days!
Degraded Service
Apr 7, 2024 4:02 AM–4:03 AM CEST
Infrastructure - Zone I /
Communication
No events for 13 days!
Outage
Mar 24, 2024 11:52 AM–12:01 PM CET
Infrastructure - Zone I /
Communication
No events for 12 days!
Degraded Service
Mar 12, 2024 2:02 AM–2:03 AM CET
Infrastructure - Zone I /
Communication
No events for 4 days!
Degraded Service
Mar 8, 2024 2:00 AM–2:01 AM CET
Infrastructure - Zone I /
Communication
Degraded Service
Mar 7, 2024 2:05 AM–2:06 AM CET
Infrastructure - Zone I /
Communication
Degraded Service
Mar 6, 2024 2:07 AM–2:08 AM CET
Infrastructure - Zone I /
Communication
No events for 27 days!
Degraded Service
Feb 7, 2024 3:27 AM–3:31 AM CET
Infrastructure - Zone I /
Communication
Degraded Service
Feb 7, 2024 3:03 AM–3:05 AM CET
Infrastructure - Zone I /
Communication
No events for 13 days!
Degraded Service
Jan 25, 2024 2:03 AM–2:04 AM CET
Infrastructure - Zone I /
Communication
No events for 3 days!
Possible delays in sending messages due to issues reported by MS Azure
Jan 21, 2024 6:01 AM–10:33 AM CET
2 Affected Services
:
Infrastructure - Zone I /
Communication
Infrastructure - Zone II /
Communication
No events for about 1 month!
Outage
Dec 12, 2023 10:08 AM–10:09 AM CET
Infrastructure - Zone I /
Communication
No events for 2 months!
Degraded Service
Oct 12, 2023 2:05 PM–2:06 PM CEST
Infrastructure - Zone I /
Communication
Issue with Terrarium Database cause by MS Azure malfunction
Oct 11, 2023 1:53 PM–7:12 PM CEST
12 Affected Services
:
Infrastructure - Zone I /
Communication
Core Services /
Analytics
Core Services /
Dynamic Content
Loyalty & Engagement /
Promotions Points
Loyalty & Engagement /
Promotions For Client
Loyalty & Engagement /
Promotions Activation/Deactivation
Automation - Zone A /
Audience
Automation - Zone A /
Profile Filter
Automation - Zone B /
Audience
Automation - Zone B /
Profile Filter
Automation - Zone C /
Audience
Automation - Zone C /
Profile Filter
No events for 1 day!
Degraded Service
Oct 10, 2023 10:04 AM–10:08 AM CEST
Infrastructure - Zone I /
Communication
No events for 21 days!
Degraded Service
Sep 19, 2023 8:02 AM–8:03 AM CEST
Infrastructure - Zone I /
Communication
No events for 3 days!
Terrarium database issue
Sep 15, 2023 9:09 AM–12:07 PM CEST
9 Affected Services
:
Infrastructure - Zone I /
Communication
Infrastructure - Zone II /
Communication
Core Services /
Analytics
Core Services /
Content Provider
Loyalty & Engagement /
Promotions Points
Loyalty & Engagement /
Promotions For Client
Loyalty & Engagement /
Promotions Activation/Deactivation
Loyalty & Engagement /
Promotions Redeem
Loyalty & Engagement /
Promotions for POS
No events for 15 days!
Outage
Aug 30, 2023 6:56 PM–6:58 PM CEST
Infrastructure - Zone I /
Communication
No events for 21 days!
Degraded Service
Aug 9, 2023 1:22 PM–1:33 PM CEST
Infrastructure - Zone I /
Communication
No events for 5 days!
Issue with Communication module
Aug 3, 2023 3:58 PM–7:06 PM CEST
2 Affected Services
:
Infrastructure - Zone I /
Communication
Infrastructure - Zone II /
Communication
No events for 14 days!
Outage
Jul 19, 2023 9:30 PM–9:34 PM CEST
Infrastructure - Zone I /
Communication
No events for 9 days!
Degraded Service
Jul 10, 2023 10:02 AM–10:03 AM CEST
Infrastructure - Zone I /
Communication
No events for 5 days!
Degraded Service
Jul 4, 2023 12:35 PM–12:36 PM CEST
Infrastructure - Zone I /
Communication
Degraded Service
Jul 4, 2023 12:31 PM–12:32 PM CEST
Infrastructure - Zone I /
Communication
Degraded Service
Jul 4, 2023 12:29 PM–12:30 PM CEST
Infrastructure - Zone I /
Communication
No events for 4 days!
Degraded Service
Jun 29, 2023 2:28 PM–2:29 PM CEST
Infrastructure - Zone I /
Communication
Degraded Service
Jun 29, 2023 1:22 PM–1:23 PM CEST
Infrastructure - Zone I /
Communication
Issue with Terrarium database
Jun 29, 2023 7:34 AM–7:41 AM CEST
6 Affected Services
:
Infrastructure - Zone I /
Communication
Infrastructure - Zone II /
Communication
Core Services /
Analytics
Automation - Zone A /
Audience
Automation - Zone B /
Audience
Automation - Zone C /
Audience
Degraded Service
Jun 29, 2023 6:39 AM–6:41 AM CEST
Infrastructure - Zone I /
Communication
Degraded Service
Jun 29, 2023 6:30 AM–6:33 AM CEST
Infrastructure - Zone I /
Communication
No events for 1 day!
Degraded Service
Jun 27, 2023 11:38 AM–11:39 AM CEST
Infrastructure - Zone I /
Communication
Degraded Service
Jun 26, 2023 4:44 PM–4:45 PM CEST
Infrastructure - Zone I /
Communication
No events for 3 days!
Degraded Service
Jun 23, 2023 3:29 PM–3:30 PM CEST
Infrastructure - Zone I /
Communication
Degraded Service
Jun 22, 2023 6:23 PM–6:24 PM CEST
Infrastructure - Zone I /
Communication
Degraded Service
Jun 22, 2023 1:19 PM–1:20 PM CEST
Infrastructure - Zone I /
Communication
No events for 8 days!
Degraded Service
Jun 14, 2023 11:52 AM–11:54 AM CEST
Infrastructure - Zone I /
Communication
Degraded Service
Jun 14, 2023 10:41 AM–10:42 AM CEST
Infrastructure - Zone I /
Communication
Degraded Service
Jun 14, 2023 9:22 AM–9:23 AM CEST
Infrastructure - Zone I /
Communication
No events for 11 days!
Issue with time scheduler
Jun 2, 2023 11:41 AM–12:03 PM CEST
Infrastructure - Zone I /
Communication
No events for 3 days!
Outage
May 30, 2023 7:56 AM–7:59 AM CEST
Infrastructure - Zone I /
Communication
No events for 3 days!
Issue with Terrarium Database - queries take longer than usual
May 26, 2023 12:46 PM–1:01 PM CEST
3 Affected Services
:
Infrastructure - Zone I /
Communication
Core Services /
Analytics
Core Services /
Dynamic Content
No events for 11 days!
Outage
May 15, 2023 6:17 AM–6:18 AM CEST
Infrastructure - Zone I /
Communication
No events for 5 days!
Degraded Service
May 9, 2023 11:30 AM–11:31 AM CEST
Infrastructure - Zone I /
Communication
Degraded Service
May 8, 2023 2:34 PM–2:44 PM CEST
Infrastructure - Zone I /
Communication
Degraded Service
May 8, 2023 2:23 PM–2:33 PM CEST
Infrastructure - Zone I /
Communication
Degraded Service
May 8, 2023 1:40 PM–2:22 PM CEST
Infrastructure - Zone I /
Communication