Promotions Activation/Deactivation

Scope: Activation/Deactivation of promotions

Incident Impact: Issues with promotions (de)activation

Überblick
Loyalty & Engagement
Promotions Activation/Deactivation
Verlauf

Verlauf

Keine Probleme seit 3 Monaten!

Scheduled Service Maintenance Notification 17. Oct 2024, 01:00–04:00 Uhr CEST

12 Betroffene Dienstleistungen:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

Keine Probleme seit etwa einem Monat!

Issue with promotion module 5. Sep 2024, 17:16–18:03 Uhr CEST

4 Betroffene Dienstleistungen:

Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Keine Probleme seit 6 Monaten!

Platform Maintenance 28. Feb 2024, 22:00 Uhr–29. Feb 2024, 01:00 Uhr CET

12 Betroffene Dienstleistungen:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Portal / Portal - availibility
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics