History

No events for 4 days!

Degraded Service Apr 7, 2021 10:04 AM–10:05 AM CEST

Loyalty & Engagement / Promotions for POS

No events for 8 days!

Outage Mar 29, 2021 4:11 PM–4:20 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 12 days!

Outage Mar 17, 2021 11:20 AM–11:26 AM CET

Loyalty & Engagement / Promotions for POS

No events for 8 days!

Degraded Service Mar 8, 2021 1:52 PM–1:53 PM CET

Loyalty & Engagement / Promotions for POS

No events for 4 days!

Degraded Service Mar 3, 2021 9:00 PM–9:02 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Mar 3, 2021 8:55 PM–8:57 PM CET

Loyalty & Engagement / Promotions for POS

Intermittent Service Mar 3, 2021 8:45 PM–8:50 PM CET

Loyalty & Engagement / Promotions for POS

No events for 6 days!

Outage Feb 25, 2021 12:11 PM–12:13 PM CET

Loyalty & Engagement / Promotions for POS

No events for about 1 month!

Degraded Service Jan 25, 2021 6:37 PM–6:46 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Jan 25, 2021 6:18 PM–6:34 PM CET

Loyalty & Engagement / Promotions for POS

Problem with terrarium Jan 25, 2021 5:57 PM–6:14 PM CET

6 Affected Services:

Core Services / Content Provider
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Client Filter
Automation - Zone B / Client Filter

Outage Jan 25, 2021 5:43 PM–5:48 PM CET

Loyalty & Engagement / Promotions for POS

No events for about 2 months!

Outage Dec 7, 2020 12:46 PM–12:48 PM CET

Loyalty & Engagement / Promotions for POS

No events for 13 days!

Degraded Service Nov 24, 2020 12:01 PM–12:06 PM CET

Loyalty & Engagement / Promotions for POS

Outage Nov 23, 2020 12:24 PM–12:26 PM CET

Loyalty & Engagement / Promotions for POS

No events for 2 days!

Degraded Service Nov 20, 2020 2:42 PM–2:55 PM CET

Loyalty & Engagement / Promotions for POS

No events for 8 days!

Degraded Service Nov 11, 2020 10:30 PM–10:36 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 11, 2020 10:20 PM–10:20 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 11, 2020 9:58 PM–10:07 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 11, 2020 9:19 PM–9:26 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 11, 2020 8:04 PM–8:08 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 11, 2020 7:29 PM–7:30 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 11, 2020 6:15 PM–6:16 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 11, 2020 5:49 PM–5:51 PM CET

Loyalty & Engagement / Promotions for POS

No events for 2 days!

Degraded Service Nov 8, 2020 10:12 PM–10:31 PM CET

Loyalty & Engagement / Promotions for POS

No events for 1 day!

Service Issue - Maintenance Nov 6, 2020 11:30 PM–Nov 7, 2020 1:00 AM CET

36 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Website
Core Services / Client Export
Clients / Login
Clients / Registration
Clients / Account Management
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Client Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Client Update
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Client Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Client Update

No events for about 1 month!

Problem with Loyalty & Engagement and Content Provider Oct 4, 2020 2:03 PM–5:58 PM CEST

5 Affected Services:

Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS

Degraded Service Oct 4, 2020 12:32 PM–12:45 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Oct 4, 2020 12:24 PM–12:28 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Oct 4, 2020 11:10 AM–11:12 AM CEST

Loyalty & Engagement / Promotions for POS

Problem with Loyalty & Engagement Oct 3, 2020 8:22 PM–10:26 PM CEST

5 Affected Services:

Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS

Outage Oct 3, 2020 3:33 PM–3:39 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 3, 2020 2:48 PM–2:53 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 3, 2020 2:34 PM–2:43 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Oct 2, 2020 8:31 PM–8:40 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 2, 2020 8:05 PM–8:11 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 2, 2020 1:09 PM–1:11 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 1, 2020 3:05 PM–3:06 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 1, 2020 1:07 PM–1:09 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Oct 1, 2020 11:16 AM–11:42 AM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Sep 30, 2020 10:59 PM–11:04 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 30, 2020 1:05 PM–1:10 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 29, 2020 5:52 PM–5:56 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 29, 2020 5:25 PM–5:27 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 29, 2020 1:07 PM–1:08 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 28, 2020 5:55 PM–6:00 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 28, 2020 5:40 PM–5:51 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 28, 2020 5:36 PM–5:37 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 27, 2020 8:03 PM–8:04 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 2 days!

Intermittent Service Sep 25, 2020 5:05 PM–5:26 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 25, 2020 4:52 PM–4:59 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 24, 2020 6:08 PM–6:12 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 1 day!

Intermittent Service Sep 22, 2020 8:57 PM–9:11 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Sep 22, 2020 8:03 PM–8:07 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Sep 22, 2020 7:38 PM–7:58 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 22, 2020 7:31 PM–7:34 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 22, 2020 7:15 PM–7:22 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 22, 2020 7:08 PM–7:09 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 22, 2020 6:13 PM–6:15 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 1 day!

Degraded Service Sep 21, 2020 10:35 AM–10:36 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 21, 2020 10:25 AM–10:32 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 21, 2020 10:08 AM–10:09 AM CEST

Loyalty & Engagement / Promotions for POS

No events for 2 days!

Degraded Service Sep 18, 2020 10:54 AM–10:56 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 17, 2020 8:45 PM–8:50 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Sep 17, 2020 8:00 PM–8:07 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 17, 2020 7:30 PM–7:33 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 17, 2020 7:12 PM–7:16 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 17, 2020 4:18 PM–4:20 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 1 day!

Degraded Service Sep 16, 2020 1:37 PM–1:41 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 5 days!

Degraded Service Sep 11, 2020 11:41 AM–11:43 AM CEST

Loyalty & Engagement / Promotions for POS

No events for 1 day!

Service Issue - Maintenance Sep 10, 2020 12:00 AM–1:00 AM CEST

8 Affected Services:

Core Services / Activities
Core Services / Analytics
Core Services / Emails
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

No events for 1 day!

Outage Sep 8, 2020 11:37 PM–11:38 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 4 days!

Issues with Microsoft Azure Sep 3, 2020 6:28 PM–Sep 4, 2020 9:00 AM CEST

12 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage Sep 3, 2020 6:03 PM–6:23 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 3, 2020 4:51 PM–4:53 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 3, 2020 4:45 PM–4:46 PM CEST

Loyalty & Engagement / Promotions for POS

Issues with services Sep 3, 2020 12:04 PM–3:38 PM CEST

6 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Core Services / Content Provider
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage Sep 2, 2020 3:50 PM–4:07 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 2, 2020 3:07 PM–3:39 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 2, 2020 2:57 PM–3:03 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 2, 2020 1:29 PM–1:30 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 1, 2020 8:29 PM–8:31 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 4 days!

Degraded Service Aug 27, 2020 11:10 PM–11:11 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 1 day!

Degraded Service Aug 26, 2020 6:42 PM–6:43 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Aug 26, 2020 6:30 PM–6:35 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Aug 26, 2020 6:26 PM–6:27 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Aug 26, 2020 6:13 PM–6:22 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 7 days!

Outage Aug 19, 2020 5:19 AM–5:20 AM CEST

Loyalty & Engagement / Promotions for POS

No events for 4 days!

Outage Aug 14, 2020 11:50 PM–11:52 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 1 day!

Degraded Service Aug 13, 2020 6:43 PM–6:46 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Aug 13, 2020 6:36 PM–6:39 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 6 days!

Promotions - maintenance Aug 6, 2020 11:15 PM–11:45 PM CEST

5 Affected Services:

Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

No events for 1 day!

Outage Aug 5, 2020 11:37 PM–11:40 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 8 days!

Issues with Terrarium Jul 28, 2020 7:52 AM–10:03 AM CEST

10 Affected Services:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage Jul 28, 2020 7:40 AM–7:45 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Jul 28, 2020 6:34 AM–6:47 AM CEST

Loyalty & Engagement / Promotions for POS

No events for 8 days!

Outage Jul 20, 2020 5:29 AM–5:31 AM CEST

Loyalty & Engagement / Promotions for POS

No events for 4 days!

Some Synerise's modules - outage Jul 15, 2020 10:10 PM–10:45 PM CEST

11 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Portal / Portal - login
Core Services / Content Provider
Core Services / API
Core Services / Imports
Clients / Login
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions for POS

No events for 7 days!

Maintanance Jul 8, 2020 9:50 AM–10:14 AM CEST

16 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Client Export
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

No events for about 1 month!

Degraded Service Jun 3, 2020 9:48 PM–9:53 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 2 days!

Some Synerise's modules - outage Jun 1, 2020 1:04 PM–4:01 PM CEST

10 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Analytics
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

No events for 2 days!

Degraded Service May 29, 2020 9:47 PM–9:51 PM CEST

Loyalty & Engagement / Promotions for POS

No events for about 1 month!

Outage Apr 23, 2020 7:54 AM–8:02 AM CEST

Loyalty & Engagement / Promotions for POS

No events for 4 days!

Degraded Service Apr 18, 2020 10:18 AM–10:20 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Apr 18, 2020 7:20 AM–7:25 AM CEST

Loyalty & Engagement / Promotions for POS

Service issue Apr 17, 2020 4:32 PM–4:57 PM CEST

6 Affected Services:

Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS

No events for 1 day!

Outage Apr 16, 2020 11:49 AM–11:57 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Apr 15, 2020 3:39 PM–3:46 PM CEST

Loyalty & Engagement / Promotions for POS

No events for 2 days!

Outage Apr 12, 2020 7:55 PM–9:18 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Apr 12, 2020 4:09 PM–7:47 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Apr 12, 2020 11:36 AM–3:59 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Apr 12, 2020 11:28 AM–11:30 AM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Apr 12, 2020 11:04 AM–11:19 AM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Apr 12, 2020 10:35 AM–10:43 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Apr 12, 2020 9:40 AM–9:46 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Apr 12, 2020 9:26 AM–9:29 AM CEST

Loyalty & Engagement / Promotions for POS