Status Page - Synerise Azure

Infrastructure - Zone I

Operationeel

Event Tracker

Communication

Infrastructure - Zone II

Operationeel

Event Tracker

Communication

AI Services

Operationeel

AI Engine

Recommendations

Temporary Issues with recommendations statistics and predictions 12 sep 2024 15:35 CEST

Portal

Operationeel

Portal - availibility

Portal - login

Certification Module

Core Services

Operationeel

Activities

Analytics

Content Provider

API

Dynamic Content

Emails

Imports

Assets

Client Export

Catalogs

In-app messages

Clients

Operationeel

Registration

Account Management

Business Profile

Operationeel

Business Profile Login

Loyalty & Engagement

Operationeel

Promotions Points

Promotions For Client

Promotions Activation/Deactivation

Promotions Redeem

Promotions for POS

Automation - Zone A

Operationeel

Audience

Jinjava processing engine

Profile Filter

Journey and events processing

Webhooks

Send Event

Profile Update

Statistics

Automation - Zone B

Operationeel

Audience

Jinjava processing engine

Profile Filter

Journey and events processing

Webhooks

Send Event

Profile Update

Statistics

Automation - Zone C

Operationeel

Audience

Jinjava processing engine

Profile Filter

Journey and events processing

Send Event

Profile Update

Statistics

Data Transformation

Operationeel

Buffered operations

Batch operations

Recente Geschiedenis

99,991% Uptime

Temporary Issues with recommendations statistics and predictions 12 sep 2024 11:30–15:35 CEST

2 Getroffen Diensten:

AI Services / Recommendations
AI Services / Search

Scheduled Maintenance Notification (Vouchers - September 11th) 11 sep 2024 23:00–12 sep 2024 1:00 CEST

2 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Geen incidenten afgelopen 5 dagen!

Storing 6 sep 2024 7:50– 8:06 CEST

Core Services / Content Provider

Storing 6 sep 2024 7:46– 8:05 CEST

Loyalty & Engagement / Promotions For Client

Storing 5 sep 2024 17:29–18:04 CEST

Core Services / Content Provider

Issue with promotion module 5 sep 2024 17:16–18:03 CEST

4 Getroffen Diensten:

Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 4 sep 2024 15:16–15:44 CEST

Loyalty & Engagement / Promotions For Client

Vouchers Maintenance (August 28th) 22 aug 2024 23:52– 3 sep 2024 18:54 CEST

2 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Geen incidenten afgelopen 3 dagen!

Storing 31 aug 2024 3:10– 3:21 CEST

Core Services / Analytics

Storing 30 aug 2024 3:24– 3:36 CEST

Core Services / Analytics

Storing 29 aug 2024 3:26– 3:38 CEST

Core Services / Analytics

Issue with profile conversion 28 aug 2024 11:14–11:44 CEST

3 Getroffen Diensten:

Infrastructure - Zone I / Communication
Core Services / Analytics
Automation - Zone A / Audience

Geen incidenten afgelopen 2 dagen!

Issue with automation statistics and communication module 25 aug 2024 18:29–18:52 CEST

5 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Geen incidenten afgelopen 10 dagen!

Possible delays in CRM synchronization 14 aug 2024 16:48–18:53 CEST

2 Getroffen Diensten:

Automation - Zone A / Audience
Automation - Zone A / Profile Filter

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