Synerise

History

99.998% Uptime
EmailLabs – Scheduled Maintenance – June 10, 2025
Core Services / Emails
Degraded Service
AI Services / Recommendations
Outage
Core Services / Emails
No events for about 1 month!
Outage
Automation - Zone B / Profile Update
No events for about 1 month!
Outage
Core Services / Emails
Intermittent Service
Automation - Zone A / Profile Update
No events for 6 days!
Issue with imports andu updates
2 Affected Services:
No events for about 1 month!
Delays in processing clients update
5 Affected Services:
No events for 5 days!
Issue with tracker
5 Affected Services:
No events for 8 days!
Issue with Automation Module
3 Affected Services:
No events for 7 days!
CRM issues
Core Services / Client Export
No events for 14 days!
Terrarium database issues
7 Affected Services:
No events for about 2 months!
Displaying of statistics in recommendation and search, training predictions
2 Affected Services:
No events for 13 days!
Displaying of statistics in recommendation and search, training predictions
2 Affected Services:
No events for 2 days!
Issue with Emails and Automation Module
2 Affected Services:
No events for 5 days!
Scheduled Database Maintenance Notification
7 Affected Services:
No events for 15 days!
Scheduled Service Maintenance Notification
12 Affected Services:
No events for 16 days!
Dashboards loading issue
Core Services / Analytics
No events for 17 days!
Temporary Issues with recommendations statistics and predictions
2 Affected Services:
Scheduled Maintenance Notification (Vouchers - September 11th)
2 Affected Services:
No events for 6 days!
Issue with promotion module
4 Affected Services:
No events for 1 day!
Vouchers Maintenance (August 28th)
2 Affected Services:
No events for 6 days!
Issue with profile conversion
3 Affected Services:
No events for 2 days!
Issue with automation statistics and communication module
5 Affected Services:
No events for 10 days!
Possible delays in CRM synchronization
2 Affected Services:
No events for 15 days!
Microsoft Azure technical issues
Portal / Portal - availibility
Issue with Terrarium database
3 Affected Services:
Issue with AI statistics and prediction models
3 Affected Services:
No events for 4 days!
Issue with Terrarium Database
3 Affected Services:
No events for about 1 month!
Scheduled Maintenance Notification
4 Affected Services: