History

99.841% Uptime
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Intermittent Service
Core Services / Activities
Intermittent Service
Core Services / Content Provider
No events for 1 day!
Outage
Automation - Zone A / Client Filter
Intermittent Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Outage
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone B / Client Filter
Outage
Automation - Zone A / Client Filter
Degraded Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Automation - Zone A / Jinjava processing engine
Intermittent Service
Automation - Zone A / Jinjava processing engine
Outage
Infrastructure - Zone I / Communication
Outage
Outage
Infrastructure - Zone I / Communication
Intermittent Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Analytics
Degraded Service
Automation - Zone B / Jinjava processing engine
Intermittent Service
Automation - Zone B / Client Update
Intermittent Service
Automation - Zone A / Client Update
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Automation - Zone B / Client Update
Degraded Service
Automation - Zone A / Client Update
Degraded Service
Automation - Zone A / Client Update
Degraded Service
Automation - Zone A / Client Filter
Outage
Automation - Zone A / Client Filter
No events for 1 day!
AI Recommendations issues
AI Services / Recommendations
Outage
AI Services / Recommendations
Outage
AI Services / Recommendations
Outage
AI Services / Recommendations
Degraded Service
Core Services / Analytics
Intermittent Service
Automation - Zone B / Client Update
Intermittent Service
Automation - Zone A / Client Update
Intermittent Service
Automation - Zone B / Client Update
Degraded Service
Core Services / Analytics
Degraded Service
Degraded Service
Degraded Service
Core Services / Analytics
Degraded Service
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Automation - Zone B / Client Filter
Outage
Core Services / Activities
Analytics issue identified
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Automation - Zone A / Client Filter
Outage
AI Services / Search
Outage
AI Services / Recommendations
Outage
AI Services / Search
Outage
AI Services / Recommendations
Outage
AI Services / Recommendations
Outage
AI Services / Search
Degraded Service
Core Services / Analytics
Outage
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone A / Client Filter
Outage
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Automation - Zone A / Client Filter
Outage
Automation - Zone A / Client Filter
Outage
Automation - Zone A / Client Filter
Outage
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone A / Client Filter
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Clients / Registration
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Core Services / Analytics
Outage
Automation - Zone A / Client Filter
Intermittent Service
Core Services / Analytics
Outage
Automation - Zone A / Client Filter
Intermittent Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Outage
Automation - Zone A / Client Filter
Intermittent Service
Core Services / Analytics
Outage
Automation - Zone A / Client Filter
Intermittent Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Intermittent Service
Automation - Zone A / Client Filter
Outage
Core Services / Analytics
Outage
Core Services / Analytics
No events for 1 day!
Degraded Service
Core Services / Analytics
Login module maintenance (possible unexpected logouts)
2 Affected Services:
Outage
Core Services / Analytics
Outage
Core Services / Activities
Degraded Service
Automation - Zone A / Statistics
Degraded Service
Automation - Zone B / Statistics
Degraded Service
Automation - Zone A / Statistics
Degraded Service
Automation - Zone B / Statistics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Automation - Zone A / Client Update
Intermittent Service
Automation - Zone A / Client Update
Degraded Service
Core Services / Analytics
Outage
Automation - Zone A / Client Filter
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Activities
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Core Services / Analytics
Outage
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Client Export
Intermittent Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Automation - Zone A / Client Update
Outage
Core Services / Client Export
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Automation - Zone A / Client Update
Degraded Service
Infrastructure - Zone I / Event Tracker
No events for 1 day!
Intermittent Service
Intermittent Service
Core Services / Website
No events for 1 day!
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / API
Degraded Service
Automation - Zone A / Journey and events processing
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Clients / Registration
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Automation - Zone A / Client Update
Intermittent Service
Automation - Zone A / Send Event
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / API
Degraded Service
Automation - Zone A / Journey and events processing
Degraded Service
Core Services / Activities
Analytics module maintenance
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Clients / Registration
Degraded Service
Core Services / Analytics
Degraded Service
Automation - Zone A / Webhooks
Intermittent Service
Automation - Zone A / Webhooks
Degraded Service
Core Services / API
Outage
Core Services / Content Provider
Intermittent Service
Core Services / Analytics
Outage
Clients / Registration
Intermittent Service
Automation - Zone A / Webhooks
AI recommendations issues
3 Affected Services:
Outage
AI Services / Recommendations
No events for 1 day!
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Maintenance
Core Services / Analytics
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Maintenance
Core Services / Analytics
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone A / Webhooks
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Outage
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Analytics issue identified
3 Affected Services:
Degraded Service
Core Services / API
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Clients / Registration
Outage
Clients / Registration
Degraded Service
Core Services / Content Provider
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
No events for 1 day!
Intermittent Service
Automation - Zone A / Webhooks
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
No events for 1 day!
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
No events for 1 day!
Intermittent Service
Automation - Zone A / Webhooks
Degraded Service
Core Services / API
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Lack of progress bars
Core Services / Imports
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Webhooks
No events for 1 day!
Outage
Clients / Registration
Degraded Service
Automation - Zone A / Client Filter
Dynamic content maintanance
3 Affected Services:
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Webhooks
Issue with AI Search
AI Services / Search
Degraded Service
Automation - Zone B / Client Update
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Core Services / Catalogs
Outage
Clients / Login
Intermittent Service
Automation - Zone B / Client Update
Intermittent Service
Core Services / Content Provider
Outage
Infrastructure - Zone I / Communication
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Core Services / Activities
Degraded Service
Automation - Zone B / Webhooks
Degraded Service
Automation - Zone B / Webhooks
Intermittent Service
Automation - Zone A / Jinjava processing engine
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone B / Client Filter
Degraded Service
Automation - Zone B / Webhooks
Degraded Service
Automation - Zone B / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Degraded Service
Degraded Service
Automation - Zone B / Webhooks
Degraded Service
Automation - Zone B / Webhooks
Degraded Service
Automation - Zone B / Webhooks
Outage
Infrastructure - Zone I / Communication
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone B / Webhooks
Outage
Infrastructure - Zone I / Communication
Degraded Service
Automation - Zone B / Webhooks
Outage
Infrastructure - Zone I / Communication
Degraded Service
Automation - Zone B / Webhooks
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Outage
Infrastructure - Zone I / Communication
Degraded Service
Automation - Zone B / Webhooks
Degraded Service
Automation - Zone A / Client Update
Degraded Service
Automation - Zone B / Webhooks
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / API
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Issue with portal availability.
2 Affected Services:
Degraded Service
Degraded Service
Infrastructure - Zone II / Event Tracker
Issue with portal availability.
2 Affected Services:
Degraded Service
Core Services / API
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Intermittent Service
Infrastructure - Zone I / Event Tracker
Platform Maintenance
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Infrastructure - Zone I / Event Tracker
Problem with statistics in automation
2 Affected Services:
Intermittent Service
Automation - Zone A / Client Update
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Automation - Zone A / Client Update
Degraded Service
Core Services / Activities
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone B / Jinjava processing engine
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Clients / Registration
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Outage
Clients / Registration
Service Issue - Maintenance
7 Affected Services:
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Update
No events for 1 day!
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone B / Jinjava processing engine
No events for 1 day!
Outage
Core Services / Analytics
Outage
Core Services / Content Provider
Catalogs maintenance
Core Services / Catalogs
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Intermittent Service
Core Services / Catalogs
Intermittent Service
Core Services / Catalogs
Intermittent Service
Core Services / Catalogs
Intermittent Service
Core Services / Catalogs
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Core Services / Catalogs
Outage
Core Services / Catalogs
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Intermittent Service
Core Services / Catalogs
Intermittent Service
Core Services / Catalogs
Outage
Core Services / Catalogs
Email maintenance
Core Services / Emails
Degraded Service
Automation - Zone A / Client Update
Degraded Service
Core Services / Activities
Intermittent Service
Core Services / Catalogs
Intermittent Service
Core Services / Catalogs
Intermittent Service
Core Services / Catalogs
Outage
Core Services / Catalogs
Intermittent Service
Core Services / Catalogs
Outage
Core Services / Activities
Outage
Core Services / Catalogs
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Catalogs
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Intermittent Service
Core Services / Catalogs
Outage
Core Services / Activities
Outage
Core Services / Activities
Intermittent Service
Core Services / Activities
Intermittent Service
Core Services / Catalogs
Outage
Core Services / Catalogs
Degraded Service
Core Services / Activities
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Intermittent Service
Core Services / Catalogs
Outage
Core Services / Catalogs
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Degraded Service
Automation - Zone A / Client Update
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions for POS
Problem with terrarium
6 Affected Services:
Outage
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Automation - Zone B / Jinjava processing engine
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Outage
Core Services / Activities
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Outage
Clients / Registration
No events for 1 day!
Degraded Service
Loyalty & Engagement / Promotions Redeem
Outage
Clients / Registration
Degraded Service
Clients / Login
Degraded Service
Core Services / Dynamic Content
Outage
Clients / Registration
Outage
Clients / Registration
Degraded Service
Core Services / Dynamic Content
Degraded Service
Core Services / Dynamic Content
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Automation audience issue
Automation - Zone A / Audience
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Automation - Zone A / Jinjava processing engine
Intermittent Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Outage
Core Services / Content Provider
Intermittent Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Loyalty & Engagement / Promotions Points
No events for 3 days!
Degraded Service
Automation - Zone A / Client Filter
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Automation - Zone B / Jinjava processing engine
Outage
Clients / Registration
Outage
Clients / Registration
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone B / Client Filter
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Automation - Zone B / Jinjava processing engine
Outage
Automation - Zone A / Journey and events processing
Outage
Core Services / Activities
Degraded Service
Automation - Zone B / Journey and events processing
Intermittent Service
Automation - Zone B / Journey and events processing
Outage
Automation - Zone B / Journey and events processing
Outage
Automation - Zone B / Journey and events processing
Outage
Automation - Zone A / Journey and events processing
Outage
Automation - Zone A / Journey and events processing
Intermittent Service
Automation - Zone B / Journey and events processing
No events for 1 day!
Service Issue (13th Jan/14th Jan)
4 Affected Services:
Degraded Service
Automation - Zone B / Jinjava processing engine
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Core Services / Content Provider
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / API
Outage
Clients / Login
Outage
Core Services / Activities
No events for 2 days!
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Core Services / Activities
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Infrastructure - Zone II / Event Tracker
No events for 1 day!
Intermittent Service
Automation - Zone B / Webhooks
No events for 2 days!
Outage
Clients / Registration
No events for 1 day!
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Outage
Core Services / Content Provider
Degraded Service
Core Services / API
No events for 1 day!
Intermittent Service
Automation - Zone A / Webhooks
No events for 3 days!
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Automation - Zone A / Webhooks
Intermittent Service
Automation - Zone A / Webhooks
No events for 1 day!
Degraded Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Infrastructure - Zone II / Event Tracker
No events for 1 day!
Degraded Service
Automation - Zone B / Webhooks
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Content Provider
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Outage
Core Services / Activities
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
No events for 1 day!
Degraded Service
Core Services / Content Provider
Outage
Core Services / API
Degraded Service
Core Services / Activities
Outage
Core Services / Analytics
No events for 1 day!
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Intermittent Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Automation - Zone A / Send Event
Intermittent Service
Automation - Zone B / Send Event
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Intermittent Service
Automation - Zone B / Client Update
Intermittent Service
Automation - Zone B / Client Update
Outage
Core Services / Activities
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / API
Outage
Core Services / Content Provider
Outage
Core Services / Analytics
No events for 1 day!
Outage
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / API
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / API
Degraded Service
Automation - Zone B / Client Filter
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Clients / Registration
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Core Services / Activities
Intermittent Service
Automation - Zone A / Client Update
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Clients / Login
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Clients / Login
Degraded Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Clients / Login
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Automation - Zone B / Jinjava processing engine
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / API
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Automation - Zone A / Webhooks
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Clients / Registration
Outage
Clients / Registration
Degraded Service
Automation - Zone A / Webhooks
Outage
Clients / Registration
Outage
Clients / Registration
Outage
Automation - Zone B / Jinjava processing engine
Degraded Service
Automation - Zone A / Webhooks
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Clients / Registration
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Automation - Zone A / Webhooks
Intermittent Service
Core Services / API
Outage
Automation - Zone B / Jinjava processing engine
Degraded Service
Core Services / Activities
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Automation - Zone A / Webhooks
Degraded Service
Clients / Login
Outage
Automation - Zone B / Jinjava processing engine
Outage
Automation - Zone A / Journey and events processing
Degraded Service
Loyalty & Engagement / Promotions Redeem
Outage
Core Services / Content Provider
Outage
Automation - Zone A / Journey and events processing
Degraded Service
Loyalty & Engagement / Promotions Redeem
Outage
Core Services / Content Provider
Outage
Automation - Zone A / Journey and events processing
Intermittent Service
Automation - Zone A / Journey and events processing
Outage
AI Services / Recommendations
Outage
AI Services / Recommendations
Outage
AI Services / Search
Outage
AI Services / Recommendations
Outage
AI Services / Search
Outage
AI Services / Recommendations
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Outage
Automation - Zone A / Journey and events processing
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Automation - Zone A / Journey and events processing
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Outage
Automation - Zone B / Jinjava processing engine
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Intermittent Service
Automation - Zone A / Webhooks
Degraded Service
Core Services / Activities
Degraded Service
Automation - Zone B / Jinjava processing engine
No events for 1 day!
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Automation - Zone B / Jinjava processing engine
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone B / Client Update
Outage
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Automation - Zone A / Client Filter
Outage
Automation - Zone B / Client Update
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Automation - Zone A / Client Filter
Intermittent Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Outage
Automation - Zone B / Jinjava processing engine
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / API
Outage
Core Services / Activities
Outage
Core Services / Activities
Intermittent Service
Clients / Login
Degraded Service
Core Services / API
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Core Services / API
Degraded Service
Core Services / API
AI module - outage
2 Affected Services:
Intermittent Service
Infrastructure - Zone I / Event Tracker
Service issues - most of our modules
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Automation - Zone A / Client Filter
Intermittent Service
Core Services / Content Provider
Degraded Service
Core Services / API
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Activities
Degraded Service
Infrastructure - Zone I / Communication
Outage
Clients / Login
Degraded Service
Infrastructure - Zone II / Communication
Outage
AI Services / Recommendations
Outage
Automation - Zone B / Jinjava processing engine
Outage
Automation - Zone A / Client Filter
Intermittent Service
Infrastructure - Zone II / Communication
Outage
Automation - Zone A / Client Filter
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Core Services / Content Provider
Outage
Automation - Zone B / Client Filter
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Core Services / Activities
Intermittent Service
Automation - Zone A / Client Update
Outage
Automation - Zone B / Jinjava processing engine
Delays in automation journey's
Automation - Zone A / Client Filter
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Outage
Automation - Zone A / Journey and events processing
Outage
Automation - Zone A / Client Filter
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Core Services / Activities
Degraded Service
Automation - Zone B / Webhooks
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone B / Webhooks
Intermittent Service
Automation - Zone B / Webhooks
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / API
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Activities
Degraded Service
Infrastructure - Zone I / Communication
Outage
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Loyalty & Engagement / Promotions Redeem
Outage
Automation - Zone B / Jinjava processing engine
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Automation - Zone B / Jinjava processing engine
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Outage
Core Services / Activities
Degraded Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Outage
Automation - Zone B / Jinjava processing engine
Problem with campaigns materialization
2 Affected Services:
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Automation - Zone A / Journey and events processing
Intermittent Service
Loyalty & Engagement / Promotions Points
Problems with the platform
9 Affected Services:
Degraded Service
Automation - Zone B / Webhooks
Outage
Outage
Outage
Automation - Zone A / Client Filter
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Outage
Automation - Zone A / Client Filter
Outage
Core Services / API
Outage
Automation - Zone A / Client Filter
Outage
Automation - Zone B / Jinjava processing engine
No events for 1 day!
Outage
Automation - Zone B / Jinjava processing engine
Outage
Automation - Zone A / Journey and events processing
Outage
Automation - Zone B / Journey and events processing
Outage
Automation - Zone A / Client Filter
Degraded Service
Core Services / Emails
Outage
Automation - Zone B / Jinjava processing engine
Outage
Automation - Zone A / Client Update
Outage
Automation - Zone A / Jinjava processing engine
Intermittent Service
Automation - Zone A / Client Filter
Outage
Infrastructure - Zone II / Event Tracker
Outage
Automation - Zone A / Client Filter
Outage
Automation - Zone B / Jinjava processing engine
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone B / Jinjava processing engine
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Content Provider
Outage
Automation - Zone A / Client Filter
Outage
Automation - Zone B / Client Filter
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Automation - Zone B / Client Filter
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Infrastructure - Zone II / Communication
Outage
Automation - Zone A / Client Update
Outage
Automation - Zone B / Jinjava processing engine
Intermittent Service
Automation - Zone A / Webhooks
Delays in processing events
Infrastructure - Zone II / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Automation - Zone A / Client Filter
Outage
Automation - Zone B / Jinjava processing engine
Outage
Core Services / API
Delay's in processing events
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Automation - Zone B / Jinjava processing engine
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Automation - Zone A / Client Filter
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Automation - Zone A / Client Update
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Infrastructure - Zone II / Communication
Outage
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / API
Outage
Outage
Automation - Zone A / Send Event
Outage
Core Services / Content Provider
Outage
Automation - Zone A / Client Filter
Outage
Core Services / Content Provider
Outage
Core Services / Analytics
Outage
Automation - Zone B / Jinjava processing engine
Issue with dynamic content performance
Core Services / Dynamic Content
Intermittent Service
Core Services / Activities
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone B / Client Filter
Intermittent Service
Automation - Zone A / Client Filter
Outage
Automation - Zone A / Client Filter
Outage
Automation - Zone A / Client Filter
Outage
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone A / Client Filter
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Issue with dynamic content performance
Core Services / Dynamic Content
Issues with analytics
3 Affected Services:
Outage
Automation - Zone B / Jinjava processing engine
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Content Provider
Degraded Service
Infrastructure - Zone II / Event Tracker
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Automation - Zone B / Client Filter
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Core Services / Content Provider
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Automation - Zone B / Client Filter
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Automation - Zone A / Client Update
Outage
Automation - Zone A / Jinjava processing engine
Degraded Service
Core Services / Activities
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Automation - Zone B / Jinjava processing engine
Intermittent Service
Automation - Zone A / Webhooks
Intermittent Service
Automation - Zone A / Client Update
Degraded Service
Automation - Zone A / Journey and events processing
Outage
Automation - Zone A / Jinjava processing engine
Intermittent Service
Automation - Zone A / Client Update
Outage
Automation - Zone A / Client Filter
Outage
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone B / Client Filter
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Core Services / API
Intermittent Service
Automation - Zone A / Client Update
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Automation - Zone B / Jinjava processing engine
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone B / Client Update
Outage
AI Services / Recommendations
Outage
Automation - Zone B / Jinjava processing engine
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Automation - Zone A / Client Filter
Outage
Core Services / Activities
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Core Services / Content Provider
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Core Services / API
Outage
Loyalty & Engagement / Promotions For Client
Outage
Clients / Login
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Automation - Zone A / Client Filter
Outage
Automation - Zone B / Jinjava processing engine
Intermittent Service
Automation - Zone A / Webhooks
Service Issue - Maintenance
36 Affected Services:
Outage
Automation - Zone B / Jinjava processing engine
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Core Services / Content Provider
Degraded Service
Core Services / Activities
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Automation - Zone A / Webhooks
Outage
Automation - Zone B / Jinjava processing engine
Campaigns issue
2 Affected Services:
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Automation - Zone A / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Outage
Core Services / Activities
Intermittent Service
Core Services / Content Provider
Outage
Automation - Zone B / Jinjava processing engine
Degraded Service
Automation - Zone B / Client Filter
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Automation - Zone B / Jinjava processing engine
Outage
Core Services / Activities
Degraded Service
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone A / Client Filter
Intermittent Service
Automation - Zone B / Jinjava processing engine
No events for 2 days!
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Content Provider
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Points
Outage
Core Services / Analytics
No events for 1 day!
Intermittent Service
Loyalty & Engagement / Promotions Points
No events for 1 day!
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
No events for 2 days!
Outage
Core Services / Activities
No events for 1 day!
Outage
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions Redeem
Outage
Core Services / Content Provider
No events for 1 day!
Degraded Service
Loyalty & Engagement / Promotions Points
No events for 1 day!
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / Analytics
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
Degraded Service
Core Services / Activities
Intermittent Service
Loyalty & Engagement / Promotions Points
No events for 1 day!
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Outage
Loyalty & Engagement / Promotions Points
SDK JS maintenance
4 Affected Services:
Outage
Core Services / Analytics
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / Client Export
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Outage
Core Services / Analytics
Degraded Service
Core Services / Content Provider
Outage
Clients / Registration
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
No events for 3 days!
Outage
Core Services / Activities
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Infrastructure - Zone I / Communication
Outage
Core Services / Analytics
No events for 1 day!
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions Points
Problem with Loyalty & Engagement and Content Provider
5 Affected Services:
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Clients / Login
Outage
Core Services / Analytics
Problem with Loyalty & Engagement
5 Affected Services:
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions Points
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Activities
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Infrastructure - Zone II / Communication
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Content Provider
Outage
Core Services / Analytics
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Core Services / Content Provider
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Points
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Analytics
Outage
Core Services / Activities
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Intermittent Service
Core Services / API
Maintenance Planned
3 Affected Services:
Intermittent Service
Core Services / API
Degraded Service
Core Services / Activities
Degraded Service
Core Services / API
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
No events for 1 day!
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Activities
Outage
Core Services / Analytics
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Activities
Degraded Service
Core Services / Content Provider
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Analytics
AI Recommendations
AI Services / Recommendations
Outage
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Communication
Outage
Clients / Login
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Content Provider
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Activities
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Issue with portal availability.
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Analytics
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Infrastructure - Zone II / Event Tracker
Outage
Core Services / Activities
Intermittent Service
Clients / Login
Intermittent Service
Core Services / API
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / API
Intermittent Service
Clients / Login
Service Issue Issue - Maintenance
3 Affected Services:
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Clients / Login
Degraded Service
Core Services / API
Degraded Service
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / Analytics
Service Issue - Maintenance
Core Services / Imports
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Activities
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Outage
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
No events for 1 day!
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Emails
Degraded Service
Core Services / Analytics
Intermittent Service
Infrastructure - Zone II / Communication
Intermittent Service
Infrastructure - Zone II / Communication
Outage
Core Services / Content Provider
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Core Services / Activities
Degraded Service
Infrastructure - Zone II / Event Tracker
Service Issue - Maintenance
8 Affected Services:
Degraded Service
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Analytics
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Activities
Degraded Service
Core Services / Analytics
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Clients / Registration
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Analytics
Issues with Microsoft Azure
12 Affected Services:
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Core Services / Content Provider
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Activities
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Analytics
Intermittent Service
Infrastructure - Zone I / Event Tracker
Issues with services
6 Affected Services:
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Activities
Degraded Service
Core Services / Analytics
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / API
Outage
Clients / Login
Outage
Clients / Registration
Degraded Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Content Provider
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Core Services / Imports
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Imports
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
No events for 1 day!
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
No events for 1 day!
Demoshop maintanance
Core Services / Website
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Infrastructure - Zone II / Communication
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Activities
Intermittent Service
Core Services / Analytics
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone II / Communication
Outage
AI Services / Recommendations
Outage
AI Services / Search
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Content Provider
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone II / Event Tracker
Outage
Core Services / Content Provider
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Clients / Registration
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Promotions module maintenance
2 Affected Services:
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Content Provider
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Activities
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Service Issue - Maintenance
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Core Services / Analytics
Outage
Core Services / Imports
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Activities
No events for 2 days!
Outage
Core Services / Content Provider
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
No events for 1 day!
Promotions - maintenance
5 Affected Services:
Degraded Service
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
No events for 1 day!
AI module - outage
2 Affected Services:
Degraded Service
Infrastructure - Zone II / Communication
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Infrastructure - Zone I / Communication
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Infrastructure - Zone I / Communication
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
AI Services / Search
Intermittent Service
Core Services / Activities
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Activities
Outage
AI Services / Search
Outage
AI Services / Recommendations
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Infrastructure - Zone I / Communication
Intermittent Service
Loyalty & Engagement / Promotions Points
Core Service
10 Affected Services:
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / API
Outage
Clients / Login
Outage
Intermittent Service
Outage
Outage
Clients / Login
Degraded Service
Degraded Service
Degraded Service
Degraded Service
Degraded Service
Degraded Service
Core Services / Activities
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Issues with Terrarium
10 Affected Services:
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Core Services / Emails
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Degraded Service
Core Services / Emails
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Emails
Outage
Core Services / Emails
Outage
Core Services / Emails
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Infrastructure - Zone I / Event Tracker
Intermittent Service
Core Services / Emails
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Activities
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Activities
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Loyalty & Engagement / Promotions Points
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Redeem
Outage
Core Services / Activities
Outage
Infrastructure - Zone I / Communication
Issue with campaigns containing "Jinjava"
Core Services / Dynamic Content
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Core Services / Analytics
Outage
Clients / Registration
Degraded Service
Core Services / Emails
Outage
Infrastructure - Zone I / Communication
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Intermittent Service
Core Services / Imports
Degraded Service
Core Services / Activities
Intermittent Service
Core Services / Emails
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Core Services / Emails
Intermittent Service
Core Services / Activities
Intermittent Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Activities
Degraded Service
Core Services / Imports
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Activities
Degraded Service
Core Services / Analytics
Some Synerise's modules - outage
11 Affected Services:
Outage
Loyalty & Engagement / Promotions Points
Outage
Infrastructure - Zone II / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Clients / Login
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Imports
Outage
Clients / Login
Outage
Loyalty & Engagement / Promotions For Client
Outage
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Emails
Degraded Service
Outage
Loyalty & Engagement / Promotions Points
Intermittent Service
Core Services / Imports
Outage
Core Services / Imports
Outage
Infrastructure - Zone I / Communication
Outage
Infrastructure - Zone I / Communication
Degraded Service
Clients / Login
Intermittent Service
Core Services / Imports
Degraded Service
Core Services / Emails
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Intermittent Service
Core Services / Activities
Degraded Service
Core Services / Imports
Intermittent Service
Core Services / Activities
Outage
Core Services / Activities
Intermittent Service
Core Services / Activities
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Imports
Degraded Service
Core Services / Analytics
Intermittent Service
Outage
AI Services / Search
Outage
AI Services / Recommendations
Degraded Service
Outage
AI Services / Search
Outage
AI Services / Recommendations
Delay with client's activities
Core Services / Activities
Outage
Core Services / Activities
Intermittent Service
Core Services / Activities
Degraded Service
Core Services / Emails
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Communication
Intermittent Service
Core Services / Activities
Outage
Loyalty & Engagement / Promotions Points
Outage
Core Services / Imports
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Outage
Core Services / Activities
Intermittent Service
Loyalty & Engagement / Promotions Points
Intermittent Service
Core Services / Imports
Outage
Infrastructure - Zone I / Communication
Intermittent Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Maintanance
16 Affected Services:
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Activities
Degraded Service
Core Services / Emails
Outage
Core Services / Analytics
Outage
Core Services / Activities
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Clients / Login
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone II / Communication
Two-factor authentication
Business Profile / Business Profile Login
Degraded Service
Core Services / Emails
Intermittent Service
Core Services / Activities
Intermittent Service
Clients / Login
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Core Services / Activities
Degraded Service
Core Services / Emails
Degraded Service
Core Services / Website
Outage
AI Services / Search
Outage
AI Services / Recommendations
Intermittent Service
Outage
AI Services / Search
Outage
AI Services / Search
Outage
AI Services / Recommendations
Outage
AI Services / Search
Outage
AI Services / Recommendations
No events for 1 day!
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions Points
Outage
Core Services / Content Provider
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Activities
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / API
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Clients / Login
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Clients / Login
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
No events for 1 day!
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Service Issue
2 Affected Services:
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Imports
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / Emails
Intermittent Service
Core Services / Activities
Intermittent Service
Core Services / API
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Emails
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / API
Degraded Service
Core Services / Activities
Statistics service of automation
Core Services / Analytics
Degraded Service
Core Services / Imports
Degraded Service
Core Services / Imports
Degraded Service
Core Services / Imports
Outage
Core Services / Emails
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Emails
Degraded Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Maintainance works
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Outage
Clients / Login
Outage
Core Services / Content Provider
Degraded Service
Core Services / API
Intermittent Service
Core Services / Activities
Intermittent Service
Core Services / API
Activities issue
Core Services / Activities
Outage
Core Services / Activities
Degraded Service
Core Services / Analytics
Outage
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / API
Intermittent Service
Infrastructure - Zone I / Event Tracker
Outage
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / API
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Imports
Intermittent Service
Core Services / Activities
Intermittent Service
Core Services / API
Degraded Service
Core Services / Imports
Degraded Service
Core Services / Imports
Degraded Service
Core Services / Emails
Session start and session end activities.
Core Services / Activities
Intermittent Service
Core Services / Activities
Intermittent Service
Core Services / Imports
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Activities
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / API
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Activities
Intermittent Service
Core Services / Activities
Intermittent Service
Core Services / API
Degraded Service
Core Services / Imports
Intermittent Service
Core Services / Imports
Intermittent Service
Core Services / Emails
Outage
Core Services / Activities
Degraded Service
Core Services / Imports
Outage
Core Services / Imports
Intermittent Service
Core Services / Activities
Outage
Core Services / Activities
Intermittent Service
Core Services / Activities
Degraded Service
Core Services / API
Statistics service of automation - maintenance
Core Services / Analytics
Degraded Service
Core Services / Activities
Outage
Core Services / Emails
Outage
Core Services / Emails
Intermittent Service
Core Services / Activities
Degraded Service
Core Services / API
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Client Export
Issues with clients export and campaigns
2 Affected Services:
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
AI Services / Search
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / Imports
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Core Services / API
Degraded Service
Core Services / Activities
Outage
Core Services / Emails
Outage
Core Services / Emails
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Degraded Service
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Intermittent Service
Core Services / Activities
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Event Tracker
No events for 1 day!
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Outage
AI Services / Search
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Infrastructure - Zone II / Event Tracker
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Core Services / Imports
Outage
Core Services / Emails
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
No events for 1 day!
Degraded Service
Core Services / Content Provider
Outage
Core Services / Emails
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Emails
Degraded Service
Core Services / API
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Activities
Service Issue - Maintenance
Degraded Service
Clients / Login
Degraded Service
Clients / Login
Degraded Service
Core Services / Content Provider
Outage
Core Services / Activities
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Intermittent Service
Core Services / Activities
Outage
Core Services / Activities
Intermittent Service
Core Services / Imports
Degraded Service
Core Services / Imports
Intermittent Service
Core Services / Activities
Outage
Core Services / Imports
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Degraded Service
Clients / Login
Outage
Core Services / API
Outage
Core Services / Activities
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Outage
Core Services / Activities
Outage
Core Services / Activities
Some Synerise's modules - outage
10 Affected Services:
Intermittent Service
Core Services / Imports
Degraded Service
Clients / Login
Outage
Core Services / Activities
Intermittent Service
Core Services / API
Degraded Service
Core Services / API
Outage
Core Services / Imports
Intermittent Service
Core Services / Activities
Outage
Core Services / Emails
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Core Services / Emails
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Problem with Activities, Event processing and Analytics module
5 Affected Services:
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / Activities
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Core Services / Activities
Degraded Service
Core Services / Analytics
No events for 1 day!
Problem with Activities, Event processing and Analytics module
3 Affected Services:
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Core Services / Imports
Degraded Service
Core Services / Imports
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Emails
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Degraded Service
Core Services / API
Intermittent Service
Core Services / API
Outage
Core Services / API
Intermittent Service
Core Services / API
Outage
Core Services / API
Degraded Service
Core Services / API
Intermittent Service
Core Services / API
Outage
Core Services / API
Outage
Core Services / API
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone II / Communication
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Emails
Outage
AI Services / Recommendations
Outage
AI Services / Recommendations
Outage
AI Services / Recommendations
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Degraded Service
Core Services / Activities
Degraded Service
Core Services / API
Outage
Clients / Login
Degraded Service
Core Services / API
Outage
Clients / Login
Outage
Clients / Login
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Clients / Login
Intermittent Service
Clients / Login
Degraded Service
Infrastructure - Zone I / Communication
Intermittent Service
Infrastructure - Zone II / Communication
Outage
Core Services / Analytics
Outage
Core Services / Activities
Degraded Service
Clients / Login
Outage
Clients / Login
Outage
Clients / Login
Intermittent Service
Infrastructure - Zone II / Communication
Degraded Service
Clients / Login
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Core Services / Analytics
Degraded Service
Core Services / Imports
Degraded Service
Core Services / Imports
Degraded Service
Infrastructure - Zone I / Communication
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Clients / Login
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Clients / Login
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Communication
Outage
Core Services / Content Provider
Degraded Service
Core Services / Client Export
Degraded Service
Core Services / Client Export
Intermittent Service
Core Services / Emails
Outage
Core Services / Analytics
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Outage
Core Services / Emails
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Points
Degraded Service
Core Services / Analytics
Outage
Core Services / Emails
Intermittent Service
Core Services / Emails
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Emails
Intermittent Service
Core Services / Emails
No events for 1 day!
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / Analytics
Service Issue - Maintenance
4 Affected Services:
Intermittent Service
Core Services / Imports
Intermittent Service
Core Services / Imports
Outage
Core Services / Imports
Intermittent Service
Core Services / Analytics
Service Issue - Maintenance
4 Affected Services:
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Outage
Core Services / Content Provider
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / API
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
Degraded Service
Core Services / Activities
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Imports
AI module
4 Affected Services:
Outage
Core Services / Emails
Intermittent Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Emails
Intermittent Service
Core Services / Imports
Intermittent Service
Core Services / Analytics
Intermittent Service
Core Services / Emails
Intermittent Service
Infrastructure - Zone II / Communication
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Emails
Degraded Service
Core Services / Analytics
Outage
Core Services / Imports
Outage
Core Services / Imports
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Core Services / Imports
Intermittent Service
Core Services / Imports
Intermittent Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / Imports
Outage
Core Services / Imports
Outage
Core Services / Imports
Outage
Core Services / Imports
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Analytics
Outage
Core Services / Imports
Degraded Service
Core Services / Analytics
Outage
Core Services / Imports
Degraded Service
Core Services / Analytics
Outage
Core Services / Imports
Outage
Core Services / Imports
Degraded Service
Core Services / Analytics
Outage
Core Services / Imports
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Intermittent Service
Core Services / Imports
Degraded Service
Core Services / Imports
Outage
Core Services / Imports
Intermittent Service
Core Services / Imports
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Emails
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Emails
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Infrastructure - Zone II / Communication
Intermittent Service
Core Services / Emails
Outage
Core Services / Analytics
No events for 1 day!
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Issues with Terrarium
2 Affected Services:
Degraded Service
Loyalty & Engagement / Promotions Points
Issues with Terrarium
2 Affected Services:
Outage
Core Services / Emails
Intermittent Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / Analytics
Outage
Core Services / Emails
Intermittent Service
Infrastructure - Zone II / Communication
Intermittent Service
Infrastructure - Zone II / Communication
Degraded Service
Core Services / Analytics
Catalogs do not update
Core Services / Assets
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Service's issue - Maintenance
2 Affected Services:
Intermittent Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Communication
Intermittent Service
Core Services / Content Provider
Degraded Service
Infrastructure - Zone II / Communication
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / API
Outage
Clients / Login
Degraded Service
Infrastructure - Zone II / Event Tracker
Outage
Clients / Login
Degraded Service
Infrastructure - Zone II / Event Tracker
Outage
Degraded Service
Core Services / API
Outage
Core Services / Imports
Intermittent Service
Core Services / Imports
Degraded Service
Core Services / Imports
Outage
Core Services / Imports
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Emails
Outage
Core Services / Emails
Degraded Service
Core Services / Activities
Degraded Service
Core Services / API
Intermittent Service
Infrastructure - Zone II / Communication
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Infrastructure - Zone II / Communication
Intermittent Service
Core Services / API
Intermittent Service
Core Services / Activities
Degraded Service
Core Services / Analytics
Degraded Service
Clients / Login
Degraded Service
Clients / Login
Degraded Service
Clients / Login
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Analytics
Outage
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Clients / Login
Outage
Core Services / Analytics
Degraded Service
Core Services / API
Degraded Service
Core Services / Activities
Outage
Core Services / Analytics
Outage
Core Services / Imports
Intermittent Service
Core Services / Imports
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Analytics
Degraded Service
Clients / Login
Outage
Core Services / Analytics
Intermittent Service
Infrastructure - Zone II / Communication
Outage
Core Services / Emails
Outage
Core Services / Analytics
Degraded Service
Clients / Login
Outage
Core Services / Analytics
Outage
Core Services / Emails
Intermittent Service
Core Services / Emails
Degraded Service
Clients / Login
Outage
Core Services / Analytics
Intermittent Service
Core Services / API
Intermittent Service
Core Services / Activities
Outage
Core Services / Analytics
Intermittent Service
Core Services / Imports
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Intermittent Service
Infrastructure - Zone II / Communication
Intermittent Service
Core Services / Emails
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Event Tracking
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Imports
Intermittent Service
Core Services / Imports
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Core Services / Emails
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Intermittent Service
Core Services / Activities
Intermittent Service
Core Services / API
Outage
Core Services / Analytics
Degraded Service
Core Services / Imports
Service issue
6 Affected Services:
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Content Provider
Degraded Service
Core Services / Activities
Outage
Core Services / Emails
Outage
Core Services / Analytics
Intermittent Service
Core Services / API
Intermittent Service
Core Services / Activities
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Emails
Degraded Service
Clients / Login
Outage
Core Services / Content Provider
Outage
Core Services / Analytics
Degraded Service
Core Services / Content Provider
Outage
Core Services / Analytics
Degraded Service
Clients / Login
Outage
Core Services / Imports
Degraded Service
Core Services / Content Provider
Outage
Core Services / Analytics
Service's issue - Maintenance
Outage
Core Services / Analytics
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Communication
Some Synerise's modules - degraded
5 Affected Services:
Degraded Service
Loyalty & Engagement / Promotions Points
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Emails
Outage
Core Services / Imports
Intermittent Service
Infrastructure - Zone II / Communication
Outage
Core Services / Imports
Degraded Service
Clients / Login
Outage
Core Services / Analytics
Outage
Core Services / Imports
Outage
Core Services / Analytics
Outage
Core Services / Content Provider
Intermittent Service
Core Services / Imports
Outage
Core Services / Analytics
Degraded Service
Clients / Login
Outage
Core Services / Analytics
Analytics module - maintenance
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client