History

99.902% Uptime

Degraded Service Jan 20, 2022 2:35 PM–2:37 PM CET

Infrastructure - Zone I / Event Tracker

Outage Jan 19, 2022 10:31 PM–10:36 PM CET

Core Services / Analytics

Outage Jan 19, 2022 10:52 AM–10:53 AM CET

Core Services / Content Provider

Outage Jan 19, 2022 10:52 AM–10:53 AM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jan 19, 2022 10:43 AM–10:45 AM CET

Core Services / Content Provider

Outage Jan 19, 2022 10:43 AM–10:45 AM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Jan 19, 2022 10:19 AM–10:26 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Jan 19, 2022 9:59 AM–10:18 AM CET

Infrastructure - Zone I / Event Tracker

Event Tracker Issue Jan 18, 2022 10:11 AM–10:54 AM CET

4 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Automation - Zone A / Journey and events processing
Automation - Zone B / Journey and events processing

Intermittent Service Jan 18, 2022 9:50 AM–10:10 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Jan 17, 2022 10:30 AM–10:33 AM CET

Core Services / API

Outage Jan 16, 2022 4:15 PM–4:16 PM CET

Core Services / Content Provider

No events for 1 day!

Degraded Service Jan 15, 2022 10:05 AM–10:10 AM CET

Infrastructure - Zone II / Communication

Degraded Service Jan 15, 2022 10:05 AM–10:10 AM CET

Infrastructure - Zone I / Communication

Degraded Service Jan 14, 2022 3:15 PM–3:16 PM CET

Infrastructure - Zone I / Communication

Degraded Service Jan 14, 2022 3:14 PM–3:15 PM CET

Infrastructure - Zone II / Communication

Degraded Service Jan 14, 2022 3:08 PM–3:09 PM CET

Infrastructure - Zone I / Communication

No events for 5 days!

Degraded Service Jan 9, 2022 10:21 AM–10:44 AM CET

Core Services / Activities

Degraded Service Jan 9, 2022 10:11 AM–10:17 AM CET

Core Services / Activities

No events for 2 days!

Degraded Service Jan 6, 2022 3:57 PM–3:59 PM CET

Infrastructure - Zone II / Communication

Degraded Service Jan 6, 2022 3:58 PM–3:59 PM CET

Infrastructure - Zone I / Communication

Degraded Service Jan 6, 2022 3:46 PM–3:47 PM CET

Core Services / Content Provider

Outage Jan 6, 2022 3:46 PM–3:47 PM CET

Loyalty & Engagement / Promotions for POS

Outage Jan 6, 2022 3:34 PM–3:36 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Jan 6, 2022 3:34 PM–3:35 PM CET

Core Services / Content Provider

Degraded Service Jan 6, 2022 3:34 PM–3:35 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jan 6, 2022 3:28 PM–3:29 PM CET

Loyalty & Engagement / Promotions for POS

Outage Jan 6, 2022 3:27 PM–3:28 PM CET

Core Services / Content Provider

Outage Jan 6, 2022 3:27 PM–3:28 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jan 6, 2022 3:27 PM–3:28 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Jan 6, 2022 3:27 PM–3:28 PM CET

Loyalty & Engagement / Promotions For Client

Outage Jan 6, 2022 2:44 PM–2:45 PM CET

Core Services / Content Provider

Degraded Service Jan 6, 2022 2:44 PM–2:45 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 5, 2022 11:21 PM–11:22 PM CET

Core Services / Analytics

Degraded Service Jan 5, 2022 4:07 PM–4:17 PM CET

Core Services / Activities

Degraded Service Jan 5, 2022 11:15 AM–11:16 AM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Jan 5, 2022 11:10 AM–11:11 AM CET

Infrastructure - Zone I / Event Tracker

No events for 1 day!

Outage Jan 4, 2022 10:46 AM–10:47 AM CET

Core Services / Content Provider

Degraded Service Jan 3, 2022 11:19 AM–11:59 AM CET

Infrastructure - Zone II / Communication

Degraded Service Jan 3, 2022 6:31 AM–6:32 AM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Jan 3, 2022 12:28 AM–4:02 AM CET

Automation - Zone B / Webhooks

No events for 1 day!

Degraded Service Jan 1, 2022 12:16 PM–12:17 PM CET

Infrastructure - Zone II / Communication

Degraded Service Jan 1, 2022 1:15 AM–1:36 AM CET

Core Services / Activities

Degraded Service Dec 31, 2021 2:56 PM–2:57 PM CET

Core Services / Catalogs

Issue with Services Dec 31, 2021 12:27 PM CET

5 Affected Services:

Core Services / Content Provider
Core Services / API
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Intermittent Service Dec 31, 2021 12:18 PM–12:26 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Dec 31, 2021 12:16 PM–12:25 PM CET

Loyalty & Engagement / Promotions Points

Outage Dec 31, 2021 12:22 PM–12:23 PM CET

Core Services / Content Provider

Outage Dec 31, 2021 12:19 PM–12:22 PM CET

Loyalty & Engagement / Promotions for POS

Intermittent Service Dec 31, 2021 12:19 PM–12:21 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Dec 31, 2021 12:19 PM–12:21 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Dec 31, 2021 12:17 PM–12:18 PM CET

Core Services / Content Provider

Degraded Service Dec 31, 2021 12:06 PM–12:15 PM CET

Core Services / API

Degraded Service Dec 31, 2021 11:57 AM–12:03 PM CET

Core Services / API

Degraded Service Dec 31, 2021 11:37 AM–11:56 AM CET

Core Services / API

Degraded Service Dec 30, 2021 11:37 PM–11:38 PM CET

Core Services / Activities

Degraded Service Dec 30, 2021 11:29 PM–11:33 PM CET

Core Services / Activities

Degraded Service Dec 30, 2021 5:26 PM–5:31 PM CET

Core Services / Activities

Degraded Service Dec 29, 2021 11:30 PM–11:31 PM CET

Infrastructure - Zone I / Communication

Degraded Service Dec 29, 2021 11:25 PM–11:27 PM CET

Infrastructure - Zone II / Communication

Degraded Service Dec 29, 2021 11:25 PM–11:27 PM CET

Infrastructure - Zone I / Communication

Degraded Service Dec 29, 2021 11:17 AM–11:25 AM CET

Automation - Zone B / Jinjava processing engine

No events for 1 day!

Issue with voucher pools Dec 28, 2021 10:25 AM–10:56 AM CET

2 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Degraded Service Dec 27, 2021 11:54 PM–Dec 28, 2021 12:06 AM CET

Core Services / Analytics

Degraded Service Dec 27, 2021 10:10 PM–10:11 PM CET

Infrastructure - Zone I / Communication

Degraded Service Dec 27, 2021 10:09 PM–10:10 PM CET

Infrastructure - Zone II / Communication

Degraded Service Dec 27, 2021 9:55 PM–10:01 PM CET

Infrastructure - Zone I / Communication

Degraded Service Dec 27, 2021 9:55 PM–10:00 PM CET

Infrastructure - Zone II / Communication

Issue with Services Dec 27, 2021 12:24 PM–2:51 PM CET

14 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / Recommendations
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Automation - Zone A / Audience
Automation - Zone A / Send Event
Automation - Zone B / Audience
Automation - Zone C / Audience
Automation - Zone C / Send Event

Intermittent Service Dec 27, 2021 1:29 PM–2:00 PM CET

Automation - Zone A / Journey and events processing

Degraded Service Dec 27, 2021 1:50 PM–1:52 PM CET

Automation - Zone B / Journey and events processing

Degraded Service Dec 27, 2021 1:33 PM–1:46 PM CET

Automation - Zone B / Journey and events processing

Outage Dec 27, 2021 1:18 PM–1:27 PM CET

Automation - Zone A / Journey and events processing

Degraded Service Dec 27, 2021 1:18 PM–1:21 PM CET

Automation - Zone C / Journey and events processing

Degraded Service Dec 27, 2021 1:19 PM–1:21 PM CET

Automation - Zone B / Journey and events processing

Outage Dec 27, 2021 1:14 PM–1:15 PM CET

Automation - Zone A / Journey and events processing

Outage Dec 27, 2021 1:14 PM–1:15 PM CET

Automation - Zone C / Journey and events processing

Outage Dec 27, 2021 1:06 PM–1:12 PM CET

Automation - Zone A / Journey and events processing

Outage Dec 27, 2021 1:06 PM–1:12 PM CET

Automation - Zone C / Journey and events processing

Degraded Service Dec 27, 2021 1:06 PM–1:12 PM CET

Automation - Zone B / Journey and events processing

Outage Dec 27, 2021 1:02 PM–1:04 PM CET

Automation - Zone C / Journey and events processing

Degraded Service Dec 27, 2021 1:02 PM–1:04 PM CET

Automation - Zone B / Journey and events processing

Outage Dec 27, 2021 1:02 PM–1:03 PM CET

Automation - Zone A / Journey and events processing

Outage Dec 27, 2021 12:49 PM–12:53 PM CET

Automation - Zone C / Journey and events processing

Outage Dec 27, 2021 12:49 PM–12:53 PM CET

Automation - Zone B / Journey and events processing

Outage Dec 27, 2021 12:49 PM–12:53 PM CET

Automation - Zone A / Journey and events processing

Intermittent Service Dec 27, 2021 12:23 PM–12:43 PM CET

Loyalty & Engagement / Promotions Points

Outage Dec 27, 2021 12:32 PM–12:36 PM CET

Automation - Zone B / Journey and events processing

Outage Dec 27, 2021 12:30 PM–12:36 PM CET

Automation - Zone C / Journey and events processing

Outage Dec 27, 2021 12:35 PM–12:36 PM CET

Automation - Zone A / Journey and events processing

Outage Dec 27, 2021 12:28 PM–12:29 PM CET

Automation - Zone B / Journey and events processing

Intermittent Service Dec 27, 2021 11:07 AM–11:13 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Dec 26, 2021 12:39 PM–12:40 PM CET

Infrastructure - Zone II / Communication

Degraded Service Dec 26, 2021 12:39 PM–12:40 PM CET

Infrastructure - Zone I / Communication

No events for 1 day!

Outage Dec 25, 2021 9:19 AM–9:32 AM CET

Core Services / Analytics

Outage Dec 25, 2021 9:19 AM–9:32 AM CET

Core Services / Analytics

Degraded Service Dec 25, 2021 12:32 AM–12:35 AM CET

Infrastructure - Zone I / Communication

Degraded Service Dec 25, 2021 12:31 AM–12:33 AM CET

Infrastructure - Zone II / Communication

Degraded Service Dec 25, 2021 12:27 AM–12:31 AM CET

Infrastructure - Zone I / Communication

Degraded Service Dec 25, 2021 12:26 AM–12:29 AM CET

Infrastructure - Zone II / Communication

Degraded Service Dec 25, 2021 12:22 AM–12:23 AM CET

Infrastructure - Zone I / Communication

No events for 1 day!

Intermittent Service Dec 23, 2021 12:13 AM–12:26 AM CET

Core Services / Analytics

Intermittent Service Dec 23, 2021 12:13 AM–12:26 AM CET

Core Services / Analytics

No events for 2 days!

Degraded Service Dec 20, 2021 2:11 AM–2:26 AM CET

Automation - Zone A / Client Filter

Outage Dec 20, 2021 2:05 AM–2:26 AM CET

Core Services / Analytics

Outage Dec 20, 2021 2:05 AM–2:26 AM CET

Core Services / Analytics

Degraded Service Dec 19, 2021 9:10 AM–9:15 AM CET

Core Services / Activities

Degraded Service Dec 19, 2021 2:00 AM–2:03 AM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Dec 19, 2021 2:01 AM–2:02 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Dec 18, 2021 2:02 AM–2:03 AM CET

Infrastructure - Zone I / Event Tracker

No events for 2 days!

Degraded Service Dec 15, 2021 10:54 PM–10:55 PM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Dec 15, 2021 10:38 PM–10:39 PM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Dec 15, 2021 12:45 PM–12:46 PM CET

Core Services / Imports

Degraded Service Dec 15, 2021 12:31 PM–12:43 PM CET

Core Services / Analytics

Degraded Service Dec 15, 2021 12:31 PM–12:43 PM CET

Core Services / Analytics

Degraded Service Dec 15, 2021 2:22 AM–2:35 AM CET

Core Services / Analytics

Degraded Service Dec 15, 2021 2:22 AM–2:35 AM CET

Core Services / Analytics

Degraded Service Dec 14, 2021 11:19 PM–11:30 PM CET

Core Services / Activities

Degraded Service Dec 14, 2021 10:29 PM–10:40 PM CET

Core Services / Activities

Degraded Service Dec 14, 2021 9:59 PM–10:14 PM CET

Core Services / Activities

Degraded Service Dec 14, 2021 9:15 PM–9:51 PM CET

Core Services / Activities

Degraded Service Dec 14, 2021 2:40 PM–2:48 PM CET

Core Services / Analytics

Degraded Service Dec 14, 2021 2:40 PM–2:48 PM CET

Core Services / Analytics

Degraded Service Dec 14, 2021 1:05 PM–1:06 PM CET

Loyalty & Engagement / Promotions Redeem

Automation issue Dec 14, 2021 12:00 PM–12:33 PM CET

3 Affected Services:

Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Degraded Service Dec 14, 2021 9:07 AM–9:08 AM CET

Core Services / Imports

Degraded Service Dec 14, 2021 8:39 AM–8:41 AM CET

Core Services / Imports

Outage Dec 14, 2021 8:21 AM–8:22 AM CET

Core Services / Imports

Degraded Service Dec 14, 2021 8:15 AM–8:17 AM CET

Core Services / Imports

Degraded Service Dec 13, 2021 7:09 PM–8:21 PM CET

Core Services / Activities

Degraded Service Dec 13, 2021 7:33 PM–7:57 PM CET

Core Services / Analytics

Degraded Service Dec 13, 2021 7:33 PM–7:57 PM CET

Core Services / Analytics

Degraded Service Dec 13, 2021 7:15 PM–7:25 PM CET

Core Services / Analytics

Degraded Service Dec 13, 2021 7:15 PM–7:25 PM CET

Core Services / Analytics

Degraded Service Dec 13, 2021 6:55 PM–7:01 PM CET

Core Services / Analytics

Degraded Service Dec 13, 2021 6:55 PM–7:01 PM CET

Core Services / Analytics

Degraded Service Dec 13, 2021 6:46 PM–6:53 PM CET

Core Services / Activities

Degraded Service Dec 13, 2021 6:11 PM–6:31 PM CET

Core Services / Analytics

Degraded Service Dec 13, 2021 6:11 PM–6:31 PM CET

Core Services / Analytics

Issue with portal availability. Dec 13, 2021 12:50 PM–12:56 PM CET

Portal / Portal - availibility

Degraded Service Dec 13, 2021 12:06 PM–12:07 PM CET

Core Services / Imports

Automation issue Dec 13, 2021 11:37 AM–11:41 AM CET

3 Affected Services:

Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Degraded Service Dec 13, 2021 11:36 AM–11:37 AM CET

Core Services / Imports

Degraded Service Dec 13, 2021 9:18 AM–9:19 AM CET

Core Services / Imports

Outage Dec 13, 2021 4:09 AM–4:10 AM CET

Core Services / Content Provider

Outage Dec 13, 2021 4:04 AM–4:05 AM CET

Core Services / Content Provider

Degraded Service Dec 13, 2021 2:01 AM–2:02 AM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Dec 12, 2021 11:38 PM–11:39 PM CET

Portal / Portal - availibility

Degraded Service Dec 12, 2021 4:19 PM–4:20 PM CET

Portal / Portal - availibility

Degraded Service Dec 12, 2021 1:47 PM–1:48 PM CET

Portal / Portal - availibility

Degraded Service Dec 12, 2021 9:55 AM–9:57 AM CET

Loyalty & Engagement / Promotions Redeem

Outage Dec 12, 2021 9:55 AM–9:56 AM CET

Core Services / Content Provider

Degraded Service Dec 11, 2021 4:09 PM–4:10 PM CET

Portal / Portal - availibility

Degraded Service Dec 11, 2021 11:11 AM–11:12 AM CET

Core Services / Analytics

Degraded Service Dec 11, 2021 11:11 AM–11:12 AM CET

Core Services / Analytics

Degraded Service Dec 11, 2021 7:32 AM–7:33 AM CET

Portal / Portal - availibility

Intermittent Service Dec 11, 2021 2:01 AM–2:13 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Dec 11, 2021 2:01 AM–2:09 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Dec 11, 2021 2:02 AM–2:04 AM CET

Clients / Login

Degraded Service Dec 10, 2021 11:31 PM–11:32 PM CET

Portal / Portal - availibility

Intermittent Service Dec 10, 2021 10:58 PM–11:03 PM CET

Portal / Portal - availibility

Degraded Service Dec 10, 2021 10:53 PM–10:57 PM CET

Portal / Portal - availibility

Degraded Service Dec 10, 2021 11:35 AM–11:36 AM CET

Core Services / Imports

Degraded Service Dec 10, 2021 9:24 AM–9:41 AM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Dec 9, 2021 5:38 PM–5:39 PM CET

Automation - Zone A / Jinjava processing engine

Intermittent Service Dec 9, 2021 3:44 AM–4:12 AM CET

Core Services / Analytics

Intermittent Service Dec 9, 2021 3:44 AM–4:12 AM CET

Core Services / Analytics

Outage Dec 9, 2021 2:06 AM–2:31 AM CET

Core Services / Analytics

Outage Dec 9, 2021 2:06 AM–2:31 AM CET

Core Services / Analytics

Intermittent Service Dec 8, 2021 4:51 PM–6:16 PM CET

Automation - Zone A / Jinjava processing engine

Intermittent Service Dec 8, 2021 4:14 PM–4:26 PM CET

Automation - Zone A / Journey and events processing

Intermittent Service Dec 8, 2021 4:13 PM–4:20 PM CET

Automation - Zone B / Journey and events processing

Outage Dec 8, 2021 4:13 PM–4:20 PM CET

Automation - Zone C / Journey and events processing

No events for 1 day!

Intermittent Service Dec 6, 2021 6:52 PM–Dec 7, 2021 5:22 AM CET

Automation - Zone A / Jinjava processing engine

Jinjava processing engine Automation - Zone A Dec 6, 2021 2:07 PM CET

Automation - Zone A / Jinjava processing engine

Issue with the Event Tracker Dec 5, 2021 5:13 PM CET

2 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker

Degraded Service Dec 5, 2021 9:33 AM–9:34 AM CET

Core Services / Activities

Degraded Service Dec 4, 2021 3:14 PM–3:17 PM CET

Infrastructure - Zone II / Communication

Degraded Service Dec 4, 2021 3:15 PM–3:16 PM CET

Infrastructure - Zone I / Communication

Degraded Service Dec 4, 2021 3:12 PM–3:13 PM CET

Infrastructure - Zone II / Communication

Degraded Service Dec 4, 2021 3:12 PM–3:12 PM CET

Infrastructure - Zone I / Communication

Degraded Service Dec 4, 2021 3:10 PM–3:11 PM CET

Infrastructure - Zone I / Communication

No events for 3 days!

Outage Dec 1, 2021 1:09 PM–1:10 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Dec 1, 2021 1:09 PM–1:10 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Dec 1, 2021 10:07 AM–12:39 PM CET

Automation - Zone C / Send Event

No events for 1 day!

Degraded Service Nov 29, 2021 12:42 PM–12:49 PM CET

Automation - Zone C / Send Event

Degraded Service Nov 29, 2021 12:31 PM–12:33 PM CET

Automation - Zone C / Send Event

Intermittent Service Nov 29, 2021 12:19 PM–12:27 PM CET

Automation - Zone C / Send Event

Outage Nov 29, 2021 11:49 AM–11:54 AM CET

Automation - Zone C / Send Event

Degraded Service Nov 29, 2021 11:41 AM–11:46 AM CET

Automation - Zone C / Journey and events processing

Degraded Service Nov 29, 2021 11:23 AM–11:24 AM CET

Automation - Zone C / Journey and events processing

Degraded Service Nov 29, 2021 11:20 AM–11:21 AM CET

Automation - Zone C / Journey and events processing

No events for 2 days!

Intermittent Service Nov 27, 2021 10:30 AM–10:38 AM CET

Automation - Zone C / Statistics

Intermittent Service Nov 27, 2021 10:31 AM–10:38 AM CET

Automation - Zone B / Statistics

Intermittent Service Nov 27, 2021 10:31 AM–10:38 AM CET

Automation - Zone A / Statistics

Intermittent Service Nov 27, 2021 10:31 AM–10:38 AM CET

Automation - Zone A / Statistics

Outage Nov 27, 2021 10:23 AM–10:28 AM CET

Automation - Zone C / Statistics

Outage Nov 27, 2021 10:23 AM–10:28 AM CET

Automation - Zone B / Statistics

Outage Nov 27, 2021 10:24 AM–10:28 AM CET

Automation - Zone A / Statistics

Outage Nov 27, 2021 10:24 AM–10:28 AM CET

Automation - Zone A / Statistics

Degraded Service Nov 27, 2021 10:12 AM–10:17 AM CET

Automation - Zone C / Statistics

Degraded Service Nov 27, 2021 10:12 AM–10:17 AM CET

Automation - Zone B / Statistics

Degraded Service Nov 27, 2021 10:12 AM–10:17 AM CET

Automation - Zone A / Statistics

Degraded Service Nov 27, 2021 10:12 AM–10:17 AM CET

Automation - Zone A / Statistics

Outage Nov 27, 2021 9:13 AM–10:01 AM CET

Infrastructure - Zone I / Communication

AI Search Nov 26, 2021 7:11 PM–7:39 PM CET

AI Services / Search

Outage Nov 26, 2021 7:15 PM–7:17 PM CET

AI Services / Recommendations

Outage Nov 26, 2021 7:12 PM–7:13 PM CET

AI Services / Recommendations

Outage Nov 26, 2021 7:07 PM–7:08 PM CET

AI Services / Recommendations

Outage Nov 26, 2021 7:05 PM–7:05 PM CET

AI Services / Search

Outage Nov 26, 2021 7:01 PM–7:03 PM CET

AI Services / Recommendations

Outage Nov 26, 2021 6:58 PM–7:02 PM CET

AI Services / Search

Outage Nov 26, 2021 6:53 PM–6:56 PM CET

AI Services / Recommendations

Outage Nov 26, 2021 6:49 PM–6:52 PM CET

AI Services / Search

Outage Nov 26, 2021 6:49 PM–6:50 PM CET

AI Services / Recommendations

Intermittent Service Nov 26, 2021 5:12 PM–5:27 PM CET

Portal / Portal - availibility

Degraded Service Nov 26, 2021 5:18 PM–5:24 PM CET

Core Services / Website

Outage Nov 26, 2021 5:11 PM–5:14 PM CET

Core Services / Content Provider

Intermittent Service Nov 26, 2021 5:04 PM–5:10 PM CET

Core Services / Content Provider

Degraded Service Nov 26, 2021 5:07 PM–5:08 PM CET

Portal / Portal - availibility

Possible delays in Automation Statistics Nov 26, 2021 12:58 PM CET

3 Affected Services:

Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Degraded Service Nov 26, 2021 11:44 AM–12:31 PM CET

Automation - Zone C / Statistics

Degraded Service Nov 26, 2021 11:44 AM–12:31 PM CET

Automation - Zone A / Statistics

Degraded Service Nov 26, 2021 11:44 AM–12:31 PM CET

Automation - Zone A / Statistics

Degraded Service Nov 26, 2021 11:44 AM–12:31 PM CET

Automation - Zone B / Statistics

Degraded Service Nov 26, 2021 11:35 AM–11:41 AM CET

Automation - Zone C / Statistics

Degraded Service Nov 26, 2021 11:35 AM–11:41 AM CET

Automation - Zone B / Statistics

Degraded Service Nov 26, 2021 11:35 AM–11:41 AM CET

Automation - Zone A / Statistics

Degraded Service Nov 26, 2021 11:35 AM–11:41 AM CET

Automation - Zone A / Statistics

Degraded Service Nov 26, 2021 11:23 AM–11:25 AM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Nov 26, 2021 11:23 AM–11:25 AM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Nov 26, 2021 10:18 AM–10:19 AM CET

Automation - Zone C / Send Event

Degraded Service Nov 26, 2021 9:44 AM–10:15 AM CET

Core Services / Analytics

Degraded Service Nov 26, 2021 9:44 AM–10:15 AM CET

Core Services / Analytics

Degraded Service Nov 26, 2021 9:36 AM–10:06 AM CET

Automation - Zone C / Send Event

Degraded Service Nov 26, 2021 8:10 AM–8:14 AM CET

Core Services / Analytics

Degraded Service Nov 26, 2021 8:10 AM–8:14 AM CET

Core Services / Analytics

Outage Nov 25, 2021 8:13 PM–8:28 PM CET

Infrastructure - Zone I / Communication

Outage Nov 25, 2021 7:53 PM–8:02 PM CET

Infrastructure - Zone I / Communication

Degraded Service Nov 25, 2021 10:12 AM–10:18 AM CET

Core Services / Analytics

Degraded Service Nov 25, 2021 10:12 AM–10:18 AM CET

Core Services / Analytics

Degraded Service Nov 24, 2021 10:37 AM–11:00 AM CET

Automation - Zone C / Send Event

Degraded Service Nov 23, 2021 9:34 PM–9:38 PM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 23, 2021 11:01 AM–2:12 PM CET

Automation - Zone C / Send Event

Degraded Service Nov 23, 2021 11:29 AM–11:39 AM CET

Core Services / Analytics

Degraded Service Nov 23, 2021 11:29 AM–11:39 AM CET

Core Services / Analytics

Outage Nov 22, 2021 12:51 PM–1:08 PM CET

Core Services / Content Provider

Intermittent Service Nov 22, 2021 12:59 PM–1:08 PM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 22, 2021 12:56 PM–1:08 PM CET

Loyalty & Engagement / Promotions For Client

Intermittent Service Nov 22, 2021 12:51 PM–1:08 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Nov 22, 2021 12:51 PM–1:08 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Nov 22, 2021 12:57 PM–1:08 PM CET

Loyalty & Engagement / Promotions for POS

No events for 1 day!

Degraded Service Nov 21, 2021 9:43 AM–9:52 AM CET

Automation - Zone C / Send Event

Degraded Service Nov 20, 2021 10:28 AM–10:57 AM CET

Automation - Zone C / Send Event

Degraded Service Nov 20, 2021 2:13 AM–2:27 AM CET

Core Services / Analytics

Degraded Service Nov 20, 2021 2:13 AM–2:27 AM CET

Core Services / Analytics

Degraded Service Nov 19, 2021 10:26 AM–10:37 AM CET

Core Services / Analytics

Degraded Service Nov 19, 2021 10:26 AM–10:37 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 3:27 PM–3:58 PM CET

Automation - Zone C / Send Event

Degraded Service Nov 18, 2021 7:53 AM–8:07 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 7:53 AM–8:07 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 7:27 AM–7:48 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 7:27 AM–7:48 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 6:58 AM–7:09 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 6:58 AM–7:09 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 6:31 AM–6:46 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 6:31 AM–6:46 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 5:59 AM–6:16 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 5:59 AM–6:16 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 5:41 AM–5:43 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 5:41 AM–5:43 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 5:30 AM–5:38 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 5:30 AM–5:38 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 5:02 AM–5:18 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 5:02 AM–5:18 AM CET

Core Services / Analytics

Intermittent Service Nov 18, 2021 3:51 AM–4:43 AM CET

Core Services / Analytics

Intermittent Service Nov 18, 2021 3:51 AM–4:43 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 3:37 AM–3:47 AM CET

Core Services / Analytics

Degraded Service Nov 18, 2021 3:37 AM–3:47 AM CET

Core Services / Analytics

Intermittent Service Nov 18, 2021 2:59 AM–3:34 AM CET

Core Services / Analytics

Intermittent Service Nov 18, 2021 2:59 AM–3:34 AM CET

Core Services / Analytics

Intermittent Service Nov 18, 2021 2:06 AM–2:27 AM CET

Core Services / Analytics

Intermittent Service Nov 18, 2021 2:06 AM–2:27 AM CET

Core Services / Analytics

Degraded Service Nov 17, 2021 12:55 PM–12:57 PM CET

Core Services / Analytics

Degraded Service Nov 17, 2021 12:55 PM–12:57 PM CET

Core Services / Analytics

Degraded Service Nov 16, 2021 1:55 PM–1:56 PM CET

Core Services / Analytics

Degraded Service Nov 16, 2021 1:55 PM–1:56 PM CET

Core Services / Analytics

Degraded Service Nov 16, 2021 11:20 AM–11:24 AM CET

Core Services / Analytics

Degraded Service Nov 16, 2021 11:20 AM–11:24 AM CET

Core Services / Analytics

Degraded Service Nov 16, 2021 6:38 AM–6:52 AM CET

Core Services / Analytics

Degraded Service Nov 16, 2021 6:38 AM–6:52 AM CET

Core Services / Analytics

Degraded Service Nov 15, 2021 2:37 PM–2:50 PM CET

Core Services / Analytics

Degraded Service Nov 15, 2021 2:37 PM–2:50 PM CET

Core Services / Analytics

No events for 1 day!

Intermittent Service Nov 14, 2021 7:25 AM–7:39 AM CET

Core Services / Analytics

Intermittent Service Nov 14, 2021 7:25 AM–7:39 AM CET

Core Services / Analytics

No events for 1 day!

Intermittent Service Nov 13, 2021 2:20 AM–2:25 AM CET

Core Services / Analytics

Intermittent Service Nov 13, 2021 2:20 AM–2:25 AM CET

Core Services / Analytics

Degraded Service Nov 13, 2021 2:01 AM–2:05 AM CET

Infrastructure - Zone I / Event Tracker

Outage Nov 12, 2021 10:28 PM–10:42 PM CET

Core Services / Catalogs

Degraded Service Nov 12, 2021 5:16 PM–5:29 PM CET

Core Services / Analytics

Degraded Service Nov 12, 2021 5:16 PM–5:29 PM CET

Core Services / Analytics

No events for 1 day!

Degraded Service Nov 11, 2021 6:10 AM–6:13 AM CET

Core Services / Activities

Degraded Service Nov 10, 2021 3:33 PM–3:34 PM CET

Core Services / Analytics

Degraded Service Nov 10, 2021 3:33 PM–3:34 PM CET

Core Services / Analytics

Degraded Service Nov 10, 2021 10:12 AM–10:15 AM CET

Core Services / Analytics

Degraded Service Nov 10, 2021 10:12 AM–10:15 AM CET

Core Services / Analytics

Intermittent Service Nov 9, 2021 7:23 PM–11:45 PM CET

Infrastructure - Zone II / Communication

Issue with portal availability Nov 9, 2021 1:44 PM–1:58 PM CET

Portal / Portal - availibility

Degraded Service Nov 9, 2021 1:43 PM–1:56 PM CET

Core Services / Website

Outage Nov 8, 2021 3:05 PM–3:09 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Nov 8, 2021 3:05 PM–3:09 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Nov 8, 2021 3:08 PM–3:09 PM CET

Core Services / Analytics

Outage Nov 8, 2021 3:08 PM–3:09 PM CET

Core Services / Analytics

No events for 1 day!

Degraded Service Nov 7, 2021 10:32 AM–10:37 AM CET

Automation - Zone A / Client Filter

No events for 1 day!

Degraded Service Nov 5, 2021 3:14 PM–3:16 PM CET

Core Services / Activities

Outage Nov 5, 2021 3:08 PM–3:09 PM CET

Core Services / Activities

Degraded Service Nov 5, 2021 3:03 PM–3:04 PM CET

Core Services / Activities

Degraded Service Nov 5, 2021 1:52 PM–1:54 PM CET

Core Services / Activities

No events for 2 days!

Outage Nov 3, 2021 5:14 AM–5:17 AM CET

Core Services / Analytics

Outage Nov 3, 2021 5:14 AM–5:17 AM CET

Core Services / Analytics

Degraded Service Nov 2, 2021 6:17 AM–6:18 AM CET

Core Services / Analytics

Degraded Service Nov 2, 2021 6:17 AM–6:18 AM CET

Core Services / Analytics

Degraded Service Nov 1, 2021 8:48 PM–9:09 PM CET

Automation - Zone C / Jinjava processing engine

Degraded Service Nov 1, 2021 8:43 PM–8:44 PM CET

Automation - Zone C / Jinjava processing engine

Degraded Service Oct 31, 2021 8:35 PM–9:14 PM CET

Automation - Zone C / Jinjava processing engine

No events for 1 day!

Intermittent Service Oct 30, 2021 8:21 PM–9:15 PM CEST

Automation - Zone C / Jinjava processing engine

Outage Oct 30, 2021 11:30 AM–11:31 AM CEST

Core Services / Content Provider

Degraded Service Oct 30, 2021 3:22 AM–3:35 AM CEST

Core Services / Analytics

Degraded Service Oct 30, 2021 3:22 AM–3:35 AM CEST

Core Services / Analytics

Degraded Service Oct 29, 2021 9:02 PM–9:13 PM CEST

Automation - Zone C / Jinjava processing engine

No events for 1 day!

Intermittent Service Oct 26, 2021 10:47 PM–Oct 27, 2021 10:10 PM CEST

Automation - Zone B / Client Update

Outage Oct 27, 2021 1:07 PM–1:11 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 27, 2021 1:07 PM–1:11 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 27, 2021 1:10 PM–1:11 PM CEST

Core Services / Analytics

Outage Oct 27, 2021 1:10 PM–1:11 PM CEST

Core Services / Analytics

Degraded Service Oct 27, 2021 10:55 AM–10:57 AM CEST

Infrastructure - Zone I / Event Tracker

No events for 2 days!

Intermittent Service Oct 25, 2021 4:15 AM–5:16 AM CEST

Automation - Zone C / Jinjava processing engine

No events for 3 days!

Outage Oct 22, 2021 3:18 AM–3:33 AM CEST

Core Services / Analytics

Outage Oct 22, 2021 3:18 AM–3:33 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Oct 21, 2021 3:19 AM–3:27 AM CEST

Core Services / Analytics

Degraded Service Oct 21, 2021 3:19 AM–3:27 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Oct 19, 2021 4:13 PM–4:47 PM CEST

Core Services / Emails

No events for 3 days!

Outage Oct 16, 2021 9:01 AM–9:04 AM CEST

Infrastructure - Zone I / Communication

Degraded Service Oct 15, 2021 11:54 AM–12:02 PM CEST

Core Services / Analytics

Degraded Service Oct 15, 2021 11:54 AM–12:02 PM CEST

Core Services / Analytics

Intermittent Service Oct 14, 2021 7:22 PM–7:40 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Oct 14, 2021 7:16 PM–7:17 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Oct 14, 2021 2:00 PM–2:01 PM CEST

Core Services / Analytics

Degraded Service Oct 14, 2021 2:00 PM–2:01 PM CEST

Core Services / Analytics

Outage Oct 14, 2021 12:14 AM–12:15 AM CEST

Core Services / Content Provider

Degraded Service Oct 13, 2021 8:25 PM–8:27 PM CEST

Automation - Zone B / Client Update

Degraded Service Oct 13, 2021 8:08 PM–8:21 PM CEST

Automation - Zone B / Client Update

Degraded Service Oct 13, 2021 7:32 PM–8:01 PM CEST

Automation - Zone B / Client Update

Intermittent Service Oct 13, 2021 1:06 PM–6:31 PM CEST

Automation - Zone B / Client Update

Outage Oct 13, 2021 2:27 PM–2:33 PM CEST

Automation - Zone A / Client Filter

Degraded Service Oct 13, 2021 2:11 PM–2:13 PM CEST

Automation - Zone A / Client Filter

Degraded Service Oct 13, 2021 3:02 AM–3:03 AM CEST

Clients / Login

Degraded Service Oct 12, 2021 12:23 PM–12:24 PM CEST

Core Services / Analytics

Degraded Service Oct 12, 2021 12:23 PM–12:24 PM CEST

Core Services / Analytics

Degraded Service Oct 12, 2021 12:20 PM–12:23 PM CEST

Automation - Zone A / Client Filter

Outage Oct 12, 2021 11:39 AM–11:40 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 12, 2021 11:39 AM–11:40 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Oct 12, 2021 1:30 AM–1:32 AM CEST

Core Services / Analytics

Degraded Service Oct 12, 2021 1:30 AM–1:32 AM CEST

Core Services / Analytics

Degraded Service Oct 11, 2021 11:04 PM–11:17 PM CEST

Core Services / Analytics

Degraded Service Oct 11, 2021 11:04 PM–11:17 PM CEST

Core Services / Analytics

Degraded Service Oct 11, 2021 2:00 PM–2:08 PM CEST

Core Services / Analytics

Degraded Service Oct 11, 2021 2:00 PM–2:08 PM CEST

Core Services / Analytics

Degraded Service Oct 11, 2021 1:22 AM–1:23 AM CEST

Core Services / Analytics

Degraded Service Oct 11, 2021 1:22 AM–1:23 AM CEST

Core Services / Analytics

Degraded Service Oct 10, 2021 11:24 AM–11:36 AM CEST

Core Services / Analytics

Degraded Service Oct 10, 2021 11:24 AM–11:36 AM CEST

Core Services / Analytics

Degraded Service Oct 10, 2021 11:16 AM–11:19 AM CEST

Core Services / Analytics

Degraded Service Oct 10, 2021 11:16 AM–11:19 AM CEST

Core Services / Analytics

Degraded Service Oct 10, 2021 11:05 AM–11:14 AM CEST

Core Services / Analytics

Degraded Service Oct 10, 2021 11:05 AM–11:14 AM CEST

Core Services / Analytics

Degraded Service Oct 10, 2021 2:02 AM–4:01 AM CEST

Core Services / Analytics

Degraded Service Oct 10, 2021 2:02 AM–4:01 AM CEST

Core Services / Analytics

Degraded Service Oct 9, 2021 2:02 AM–4:01 AM CEST

Core Services / Analytics

Degraded Service Oct 9, 2021 2:02 AM–4:01 AM CEST

Core Services / Analytics

Degraded Service Oct 9, 2021 3:00 AM–3:01 AM CEST

Clients / Login

Degraded Service Oct 9, 2021 1:22 AM–1:27 AM CEST

Core Services / Analytics

Degraded Service Oct 9, 2021 1:22 AM–1:27 AM CEST

Core Services / Analytics

Degraded Service Oct 8, 2021 2:44 PM–2:47 PM CEST

Core Services / Analytics

Degraded Service Oct 8, 2021 2:44 PM–2:47 PM CEST

Core Services / Analytics

Outage Oct 8, 2021 10:49 AM–10:50 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 8, 2021 10:46 AM–10:49 AM CEST

Core Services / Content Provider

Intermittent Service Oct 8, 2021 10:45 AM–10:49 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Oct 8, 2021 10:45 AM–10:49 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Oct 8, 2021 2:01 AM–4:01 AM CEST

Core Services / Analytics

Degraded Service Oct 8, 2021 2:01 AM–4:01 AM CEST

Core Services / Analytics

Degraded Service Oct 8, 2021 1:23 AM–1:26 AM CEST

Core Services / Analytics

Degraded Service Oct 8, 2021 1:23 AM–1:26 AM CEST

Core Services / Analytics

Degraded Service Oct 7, 2021 2:51 PM–2:54 PM CEST

Core Services / Analytics

Degraded Service Oct 7, 2021 2:51 PM–2:54 PM CEST

Core Services / Analytics

Degraded Service Oct 7, 2021 2:08 PM–2:11 PM CEST

Core Services / Analytics

Degraded Service Oct 7, 2021 2:08 PM–2:11 PM CEST

Core Services / Analytics

Degraded Service Oct 7, 2021 12:06 PM–12:09 PM CEST

Core Services / Analytics

Degraded Service Oct 7, 2021 12:06 PM–12:09 PM CEST

Core Services / Analytics

Intermittent Service Oct 7, 2021 3:01 AM–3:04 AM CEST

Clients / Login

No events for 1 day!

Degraded Service Oct 6, 2021 2:37 AM–2:38 AM CEST

Core Services / Analytics

Degraded Service Oct 6, 2021 2:37 AM–2:38 AM CEST

Core Services / Analytics

Degraded Service Oct 5, 2021 5:28 PM–5:34 PM CEST

Core Services / Analytics

Degraded Service Oct 5, 2021 5:28 PM–5:34 PM CEST

Core Services / Analytics

Degraded Service Oct 5, 2021 2:41 AM–2:42 AM CEST

Core Services / Analytics

Degraded Service Oct 5, 2021 2:41 AM–2:42 AM CEST

Core Services / Analytics

Client merge delayed Oct 4, 2021 2:05 PM–8:21 PM CEST

4 Affected Services:

Core Services / Dynamic Content
Automation - Zone A / Client Update
Automation - Zone B / Client Update
Automation - Zone C / Client Update

Intermittent Service Oct 4, 2021 4:58 PM–5:24 PM CEST

Core Services / Analytics

Intermittent Service Oct 4, 2021 4:58 PM–5:24 PM CEST

Core Services / Analytics

Degraded Service Oct 4, 2021 4:27 PM–4:38 PM CEST

Clients / Login

Degraded Service Oct 4, 2021 3:32 PM–3:38 PM CEST

Core Services / Analytics

Degraded Service Oct 4, 2021 3:32 PM–3:38 PM CEST

Core Services / Analytics

Intermittent Service Oct 4, 2021 5:36 AM–5:38 AM CEST

Core Services / Analytics

Intermittent Service Oct 4, 2021 5:36 AM–5:38 AM CEST

Core Services / Analytics

Degraded Service Oct 4, 2021 2:37 AM–2:41 AM CEST

Core Services / Analytics

Degraded Service Oct 4, 2021 2:37 AM–2:41 AM CEST

Core Services / Analytics

Degraded Service Oct 4, 2021 2:35 AM–2:36 AM CEST

Core Services / Analytics

Degraded Service Oct 4, 2021 2:35 AM–2:36 AM CEST

Core Services / Analytics

Degraded Service Oct 3, 2021 1:09 PM–1:10 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 3, 2021 1:08 PM–1:09 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Oct 3, 2021 2:41 AM–2:42 AM CEST

Core Services / Analytics

Degraded Service Oct 3, 2021 2:41 AM–2:42 AM CEST

Core Services / Analytics

Degraded Service Oct 3, 2021 2:39 AM–2:40 AM CEST

Core Services / Analytics

Degraded Service Oct 3, 2021 2:39 AM–2:40 AM CEST

Core Services / Analytics

Degraded Service Oct 3, 2021 1:22 AM–1:26 AM CEST

Core Services / Analytics

Degraded Service Oct 3, 2021 1:22 AM–1:26 AM CEST

Core Services / Analytics

Degraded Service Oct 2, 2021 2:35 AM–2:38 AM CEST

Core Services / Analytics

Degraded Service Oct 2, 2021 2:35 AM–2:38 AM CEST

Core Services / Analytics

Degraded Service Oct 2, 2021 1:21 AM–1:23 AM CEST

Core Services / Analytics

Degraded Service Oct 2, 2021 1:21 AM–1:23 AM CEST

Core Services / Analytics

Degraded Service Oct 1, 2021 2:24 PM–2:29 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Oct 1, 2021 2:26 PM–2:28 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Oct 1, 2021 1:32 PM–1:55 PM CEST

Core Services / Analytics

Intermittent Service Oct 1, 2021 1:32 PM–1:55 PM CEST

Core Services / Analytics

Degraded Service Oct 1, 2021 1:47 PM–1:48 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Oct 1, 2021 1:29 PM–1:41 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Oct 1, 2021 1:28 PM–1:40 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Oct 1, 2021 1:31 PM–1:38 PM CEST

Automation - Zone B / Jinjava processing engine

Degraded Service Oct 1, 2021 2:36 AM–2:38 AM CEST

Core Services / Analytics

Degraded Service Oct 1, 2021 2:36 AM–2:38 AM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 5:55 PM–6:00 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 30, 2021 5:26 PM–5:30 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 30, 2021 4:36 PM–4:40 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 30, 2021 1:20 PM–1:21 PM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 1:20 PM–1:21 PM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 12:22 PM–12:34 PM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 12:22 PM–12:34 PM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 12:18 PM–12:21 PM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 12:18 PM–12:21 PM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 9:38 AM–9:44 AM CEST

Automation - Zone B / Webhooks

Degraded Service Sep 30, 2021 9:30 AM–9:34 AM CEST

Automation - Zone B / Webhooks

Degraded Service Sep 30, 2021 2:39 AM–2:41 AM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 2:39 AM–2:41 AM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 2:35 AM–2:36 AM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 2:35 AM–2:36 AM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 1:21 AM–1:24 AM CEST

Core Services / Analytics

Degraded Service Sep 30, 2021 1:21 AM–1:24 AM CEST

Core Services / Analytics

Degraded Service Sep 29, 2021 1:17 PM–1:28 PM CEST

Core Services / Analytics

Degraded Service Sep 29, 2021 1:17 PM–1:28 PM CEST

Core Services / Analytics

Issue with logging into the platform. Sep 29, 2021 1:05 PM–1:15 PM CEST

Portal / Portal - login

Degraded Service Sep 29, 2021 12:19 PM–12:59 PM CEST

Core Services / Analytics

Degraded Service Sep 29, 2021 12:19 PM–12:59 PM CEST

Core Services / Analytics

Degraded Service Sep 29, 2021 10:18 AM–10:20 AM CEST

Core Services / Analytics

Degraded Service Sep 29, 2021 10:18 AM–10:20 AM CEST

Core Services / Analytics

Degraded Service Sep 28, 2021 4:10 PM–4:18 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2021 4:10 PM–4:18 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2021 12:55 PM–12:57 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2021 12:55 PM–12:57 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2021 12:48 PM–12:52 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2021 12:48 PM–12:52 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2021 12:08 PM–12:15 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2021 12:08 PM–12:15 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2021 9:19 AM–9:28 AM CEST

Core Services / Analytics

Degraded Service Sep 28, 2021 9:19 AM–9:28 AM CEST

Core Services / Analytics

Degraded Service Sep 28, 2021 3:03 AM–3:10 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 28, 2021 3:03 AM–3:07 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 28, 2021 3:02 AM–3:04 AM CEST

Clients / Login

Degraded Service Sep 27, 2021 3:08 PM–3:18 PM CEST

Core Services / Analytics

Degraded Service Sep 27, 2021 3:08 PM–3:18 PM CEST

Core Services / Analytics

Degraded Service Sep 27, 2021 12:16 PM–12:41 PM CEST

Core Services / Analytics

Degraded Service Sep 27, 2021 12:16 PM–12:41 PM CEST

Core Services / Analytics

Degraded Service Sep 27, 2021 10:52 AM–10:59 AM CEST

Core Services / Analytics

Degraded Service Sep 27, 2021 10:52 AM–10:59 AM CEST

Core Services / Analytics

Intermittent Service Sep 27, 2021 8:14 AM–9:42 AM CEST

Automation - Zone A / Jinjava processing engine

No events for 1 day!

Degraded Service Sep 26, 2021 3:01 AM–3:04 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 26, 2021 2:59 AM–3:02 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 26, 2021 2:41 AM–2:44 AM CEST

Core Services / Analytics

Degraded Service Sep 26, 2021 2:41 AM–2:44 AM CEST

Core Services / Analytics

Outage Sep 26, 2021 2:02 AM–2:34 AM CEST

Core Services / Analytics

Outage Sep 26, 2021 2:02 AM–2:34 AM CEST

Core Services / Analytics

Degraded Service Sep 25, 2021 2:35 AM–2:36 AM CEST

Core Services / Analytics

Degraded Service Sep 25, 2021 2:35 AM–2:36 AM CEST

Core Services / Analytics

Degraded Service Sep 25, 2021 1:22 AM–1:23 AM CEST

Core Services / Analytics

Degraded Service Sep 25, 2021 1:22 AM–1:23 AM CEST

Core Services / Analytics

Degraded Service Sep 24, 2021 3:01 AM–3:02 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 24, 2021 2:58 AM–3:01 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 24, 2021 2:38 AM–2:39 AM CEST

Core Services / Analytics

Degraded Service Sep 24, 2021 2:38 AM–2:39 AM CEST

Core Services / Analytics

Degraded Service Sep 24, 2021 1:23 AM–1:25 AM CEST

Core Services / Analytics

Degraded Service Sep 24, 2021 1:23 AM–1:25 AM CEST

Core Services / Analytics

Intermittent Service Sep 24, 2021 12:43 AM–1:10 AM CEST

Core Services / Analytics

Intermittent Service Sep 24, 2021 12:43 AM–1:10 AM CEST

Core Services / Analytics

Intermittent Service Sep 24, 2021 12:25 AM–12:38 AM CEST

Core Services / Analytics

Intermittent Service Sep 24, 2021 12:25 AM–12:38 AM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 11:46 PM–11:53 PM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 11:46 PM–11:53 PM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 11:20 PM–11:22 PM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 11:20 PM–11:22 PM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 10:49 PM–10:52 PM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 10:49 PM–10:52 PM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 10:12 PM–10:23 PM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 10:12 PM–10:23 PM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 8:41 PM–8:45 PM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 8:41 PM–8:45 PM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 5:49 PM–5:51 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 23, 2021 5:49 PM–5:51 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 23, 2021 5:49 PM–5:51 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 23, 2021 5:42 PM–5:46 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 23, 2021 5:42 PM–5:46 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 23, 2021 5:42 PM–5:46 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 23, 2021 5:36 PM–5:41 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 23, 2021 5:36 PM–5:41 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 23, 2021 5:36 PM–5:41 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 23, 2021 5:23 PM–5:32 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 23, 2021 5:23 PM–5:32 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 23, 2021 5:23 PM–5:32 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 23, 2021 5:17 PM–5:21 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 23, 2021 5:17 PM–5:21 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 23, 2021 5:17 PM–5:21 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 23, 2021 4:49 PM–4:52 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 23, 2021 4:49 PM–4:52 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 23, 2021 4:49 PM–4:52 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 23, 2021 2:34 AM–2:35 AM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 2:34 AM–2:35 AM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 1:21 AM–1:22 AM CEST

Core Services / Analytics

Degraded Service Sep 23, 2021 1:21 AM–1:22 AM CEST

Core Services / Analytics

Outage Sep 22, 2021 10:29 PM–10:39 PM CEST

Core Services / Catalogs

Outage Sep 22, 2021 8:02 PM–8:04 PM CEST

Automation - Zone A / Client Filter

Intermittent Service Sep 22, 2021 7:46 PM–7:58 PM CEST

Automation - Zone A / Client Filter

Degraded Service Sep 22, 2021 7:19 PM–7:24 PM CEST

Automation - Zone A / Client Filter

Intermittent Service Sep 22, 2021 5:16 PM–5:30 PM CEST

Automation - Zone A / Client Filter

Degraded Service Sep 22, 2021 3:25 PM–3:29 PM CEST

Automation - Zone A / Client Filter

Degraded Service Sep 22, 2021 1:52 PM–1:53 PM CEST

Core Services / Analytics

Degraded Service Sep 22, 2021 1:52 PM–1:53 PM CEST

Core Services / Analytics

Outage Sep 22, 2021 1:11 PM–1:12 PM CEST

Automation - Zone A / Client Filter

Issue with Automation Sep 22, 2021 11:48 AM–12:36 PM CEST

4 Affected Services:

Automation - Zone A / Journey and events processing
Automation - Zone A / Statistics
Automation - Zone B / Journey and events processing
Automation - Zone B / Statistics

Outage Sep 22, 2021 11:42 AM–11:48 AM CEST

Automation - Zone A / Journey and events processing

Degraded Service Sep 22, 2021 11:39 AM–11:44 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 22, 2021 11:39 AM–11:44 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 22, 2021 11:39 AM–11:44 AM CEST

Automation - Zone B / Statistics

Outage Sep 22, 2021 11:42 AM–11:44 AM CEST

Automation - Zone B / Journey and events processing

Degraded Service Sep 22, 2021 11:35 AM–11:36 AM CEST

Automation - Zone B / Statistics

Degraded Service Sep 22, 2021 11:35 AM–11:36 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 22, 2021 11:35 AM–11:36 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 22, 2021 11:16 AM–11:29 AM CEST

Automation - Zone B / Statistics

Degraded Service Sep 22, 2021 11:16 AM–11:29 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 22, 2021 11:16 AM–11:29 AM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 22, 2021 10:40 AM–11:05 AM CEST

Automation - Zone B / Client Filter

Outage Sep 22, 2021 10:58 AM–11:02 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Sep 22, 2021 10:38 AM–10:47 AM CEST

Automation - Zone A / Client Filter

Degraded Service Sep 22, 2021 2:39 AM–2:40 AM CEST

Core Services / Analytics

Degraded Service Sep 22, 2021 2:39 AM–2:40 AM CEST

Core Services / Analytics

Degraded Service Sep 22, 2021 2:36 AM–2:37 AM CEST

Core Services / Analytics

Degraded Service Sep 22, 2021 2:36 AM–2:37 AM CEST

Core Services / Analytics

Degraded Service Sep 21, 2021 12:41 PM–12:44 PM CEST

Core Services / Analytics

Degraded Service Sep 21, 2021 12:41 PM–12:44 PM CEST

Core Services / Analytics

Degraded Service Sep 21, 2021 2:59 AM–3:01 AM CEST

Infrastructure - Zone II / Event Tracker

Outage Sep 20, 2021 6:27 PM–6:29 PM CEST

Automation - Zone A / Statistics

Outage Sep 20, 2021 6:27 PM–6:29 PM CEST

Automation - Zone A / Statistics

Outage Sep 20, 2021 6:27 PM–6:29 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 20, 2021 3:03 PM–3:06 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 20, 2021 3:03 PM–3:06 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 20, 2021 3:03 PM–3:06 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 20, 2021 2:43 PM–2:53 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 20, 2021 2:43 PM–2:53 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 20, 2021 2:43 PM–2:53 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 20, 2021 2:29 PM–2:41 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 20, 2021 2:29 PM–2:41 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 20, 2021 2:29 PM–2:41 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 20, 2021 12:24 PM–12:26 PM CEST

Core Services / Analytics

Degraded Service Sep 20, 2021 12:24 PM–12:26 PM CEST

Core Services / Analytics

Degraded Service Sep 20, 2021 2:32 AM–2:34 AM CEST

Core Services / Analytics

Degraded Service Sep 20, 2021 2:32 AM–2:34 AM CEST

Core Services / Analytics

Degraded Service Sep 19, 2021 3:01 AM–3:03 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 19, 2021 2:58 AM–3:02 AM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Sep 19, 2021 1:37 AM–2:50 AM CEST

Automation - Zone B / Client Filter

Intermittent Service Sep 19, 2021 1:45 AM–2:49 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Sep 19, 2021 1:26 AM–2:49 AM CEST

Core Services / Analytics

Intermittent Service Sep 19, 2021 1:26 AM–2:49 AM CEST

Core Services / Analytics

Degraded Service Sep 19, 2021 12:11 AM–12:12 AM CEST

Portal / Portal - availibility

No events for 1 day!

Degraded Service Sep 17, 2021 7:59 PM–8:00 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 7:59 PM–8:00 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 7:59 PM–8:00 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 17, 2021 7:51 PM–7:56 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 7:51 PM–7:56 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 7:51 PM–7:56 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 17, 2021 6:12 PM–7:48 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 6:12 PM–7:48 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 6:12 PM–7:48 PM CEST

Automation - Zone B / Statistics

Outage Sep 17, 2021 5:52 PM–6:07 PM CEST

Automation - Zone A / Statistics

Outage Sep 17, 2021 5:52 PM–6:07 PM CEST

Automation - Zone A / Statistics

Outage Sep 17, 2021 5:52 PM–6:07 PM CEST

Automation - Zone B / Statistics

Outage Sep 17, 2021 5:25 PM–5:41 PM CEST

Automation - Zone A / Statistics

Outage Sep 17, 2021 5:25 PM–5:41 PM CEST

Automation - Zone A / Statistics

Outage Sep 17, 2021 5:25 PM–5:41 PM CEST

Automation - Zone B / Statistics

Outage Sep 17, 2021 5:16 PM–5:22 PM CEST

Automation - Zone A / Statistics

Outage Sep 17, 2021 5:16 PM–5:22 PM CEST

Automation - Zone A / Statistics

Outage Sep 17, 2021 5:16 PM–5:22 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 17, 2021 4:46 PM–5:05 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 17, 2021 4:46 PM–5:05 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 4:46 PM–5:05 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 4:39 PM–4:43 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 4:39 PM–4:43 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 4:39 PM–4:43 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 17, 2021 2:36 PM–3:21 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 2:36 PM–3:21 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 2:36 PM–3:21 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 17, 2021 1:19 PM–2:31 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 1:19 PM–2:31 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 1:19 PM–2:31 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 17, 2021 1:11 PM–1:17 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 17, 2021 1:11 PM–1:17 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 1:11 PM–1:17 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 12:09 PM–1:07 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 12:09 PM–1:07 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 17, 2021 12:09 PM–1:07 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 17, 2021 11:52 AM–12:03 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 17, 2021 11:52 AM–12:03 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 11:52 AM–12:03 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 11:48 AM–11:49 AM CEST

Automation - Zone B / Statistics

Degraded Service Sep 17, 2021 11:48 AM–11:49 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 11:48 AM–11:49 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 11:33 AM–11:45 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 11:33 AM–11:45 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 11:33 AM–11:45 AM CEST

Automation - Zone B / Statistics

Degraded Service Sep 17, 2021 10:26 AM–11:30 AM CEST

Automation - Zone B / Statistics

Degraded Service Sep 17, 2021 10:26 AM–11:30 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 10:26 AM–11:30 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 10:21 AM–10:22 AM CEST

Automation - Zone B / Statistics

Degraded Service Sep 17, 2021 10:21 AM–10:22 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 10:21 AM–10:22 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 17, 2021 3:00 AM–3:02 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 17, 2021 3:00 AM–3:01 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 17, 2021 2:42 AM–2:43 AM CEST

Core Services / Analytics

Degraded Service Sep 17, 2021 2:42 AM–2:43 AM CEST

Core Services / Analytics

Degraded Service Sep 17, 2021 2:36 AM–2:39 AM CEST

Core Services / Analytics

Degraded Service Sep 17, 2021 2:36 AM–2:39 AM CEST

Core Services / Analytics

Degraded Service Sep 17, 2021 1:21 AM–1:23 AM CEST

Core Services / Analytics

Degraded Service Sep 17, 2021 1:21 AM–1:23 AM CEST

Core Services / Analytics

Intermittent Service Sep 16, 2021 11:32 PM–11:43 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 16, 2021 11:32 PM–11:43 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 16, 2021 11:32 PM–11:43 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 16, 2021 8:31 PM–9:12 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 16, 2021 8:31 PM–9:12 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 16, 2021 8:31 PM–9:12 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 16, 2021 8:22 PM–8:28 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 16, 2021 8:22 PM–8:28 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 16, 2021 8:22 PM–8:28 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 16, 2021 7:47 PM–8:19 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 16, 2021 7:47 PM–8:19 PM CEST

Automation - Zone A / Statistics

Intermittent Service Sep 16, 2021 7:47 PM–8:19 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 16, 2021 6:58 PM–7:44 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 16, 2021 6:58 PM–7:44 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 16, 2021 6:58 PM–7:44 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 16, 2021 6:51 PM–6:55 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 16, 2021 6:51 PM–6:55 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 16, 2021 6:51 PM–6:55 PM CEST

Automation - Zone B / Statistics

Outage Sep 16, 2021 6:42 PM–6:48 PM CEST

Core Services / Imports

Outage Sep 16, 2021 6:28 PM–6:48 PM CEST

Automation - Zone B / Statistics

Outage Sep 16, 2021 6:28 PM–6:48 PM CEST

Automation - Zone A / Statistics

Outage Sep 16, 2021 6:28 PM–6:48 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 16, 2021 4:58 PM–5:12 PM CEST

Core Services / Analytics

Degraded Service Sep 16, 2021 4:58 PM–5:12 PM CEST

Core Services / Analytics

Degraded Service Sep 16, 2021 4:19 PM–4:24 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 16, 2021 4:19 PM–4:24 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 16, 2021 4:19 PM–4:24 PM CEST

Automation - Zone A / Statistics

Outage Sep 16, 2021 3:50 PM–3:52 PM CEST

Automation - Zone A / Statistics

Outage Sep 16, 2021 3:50 PM–3:52 PM CEST

Automation - Zone A / Statistics

Outage Sep 16, 2021 3:50 PM–3:52 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 16, 2021 1:19 PM–1:22 PM CEST

Automation - Zone A / Webhooks

Degraded Service Sep 16, 2021 12:52 PM–1:16 PM CEST

Automation - Zone A / Webhooks

Degraded Service Sep 16, 2021 12:49 PM–12:52 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 16, 2021 12:39 PM–12:45 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Sep 16, 2021 12:38 PM–12:45 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Sep 16, 2021 12:38 PM–12:43 PM CEST

Core Services / Content Provider

Outage Sep 16, 2021 12:39 PM–12:43 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Sep 16, 2021 12:38 PM–12:43 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 16, 2021 12:38 PM–12:43 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 16, 2021 12:38 PM–12:43 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 16, 2021 12:40 PM–12:43 PM CEST

Core Services / Activities

Intermittent Service Sep 16, 2021 12:25 PM–12:43 PM CEST

Automation - Zone A / Webhooks

Outage Sep 16, 2021 12:40 PM–12:41 PM CEST

Core Services / API

Degraded Service Sep 16, 2021 12:31 PM–12:38 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 16, 2021 12:31 PM–12:38 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 16, 2021 12:31 PM–12:38 PM CEST

Automation - Zone B / Statistics

Intermittent Service Sep 16, 2021 12:15 PM–12:19 PM CEST

Automation - Zone A / Webhooks

Intermittent Service Sep 15, 2021 9:25 PM–9:35 PM CEST

Infrastructure - Zone I / Event Tracker

Issue with Segmentation in Analytics Sep 15, 2021 1:30 PM–2:32 PM CEST

Core Services / Analytics

Intermittent Service Sep 15, 2021 2:02 PM–2:24 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Sep 15, 2021 12:23 PM–12:25 PM CEST

Automation - Zone A / Statistics

Outage Sep 15, 2021 12:23 PM–12:25 PM CEST

Automation - Zone A / Statistics

Outage Sep 15, 2021 12:23 PM–12:25 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 15, 2021 11:29 AM–11:30 AM CEST

Automation - Zone B / Statistics

Degraded Service Sep 15, 2021 11:29 AM–11:30 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 15, 2021 11:29 AM–11:30 AM CEST

Automation - Zone A / Statistics

Outage Sep 15, 2021 7:21 AM–7:34 AM CEST

Core Services / Catalogs

Degraded Service Sep 15, 2021 3:01 AM–3:02 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 15, 2021 3:00 AM–3:01 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 15, 2021 1:22 AM–1:23 AM CEST

Core Services / Analytics

Degraded Service Sep 15, 2021 1:22 AM–1:23 AM CEST

Core Services / Analytics

Issue with Services Sep 14, 2021 12:29 PM–4:10 PM CEST

7 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Core Services / Activities
Core Services / Analytics
Core Services / Dynamic Content
Automation - Zone A / Client Filter
Automation - Zone B / Audience

Degraded Service Sep 14, 2021 12:11 PM–12:12 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 14, 2021 12:11 PM–12:12 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 14, 2021 12:11 PM–12:12 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 14, 2021 11:41 AM–12:03 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 14, 2021 11:41 AM–12:03 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 14, 2021 11:41 AM–12:03 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 14, 2021 11:32 AM–11:33 AM CEST

Automation - Zone B / Statistics

Degraded Service Sep 14, 2021 11:32 AM–11:33 AM CEST

Automation - Zone A / Statistics

Degraded Service Sep 14, 2021 11:32 AM–11:33 AM CEST

Automation - Zone A / Statistics

Issue with Analytics module Sep 13, 2021 1:59 PM–Sep 14, 2021 7:43 AM CEST

Core Services / Analytics

Degraded Service Sep 14, 2021 3:00 AM–3:01 AM CEST

Infrastructure - Zone II / Event Tracker

Outage Sep 13, 2021 1:20 PM–1:35 PM CEST

Core Services / Analytics

Outage Sep 13, 2021 1:20 PM–1:35 PM CEST

Core Services / Analytics

Intermittent Service Sep 13, 2021 8:41 AM–8:57 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Sep 13, 2021 8:42 AM–8:55 AM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Sep 13, 2021 7:08 AM–7:23 AM CEST

Core Services / Catalogs

No events for 1 day!

Degraded Service Sep 12, 2021 2:38 AM–2:43 AM CEST

Core Services / Analytics

Degraded Service Sep 12, 2021 2:38 AM–2:43 AM CEST

Core Services / Analytics

Degraded Service Sep 12, 2021 1:23 AM–1:30 AM CEST

Core Services / Analytics

Degraded Service Sep 12, 2021 1:23 AM–1:30 AM CEST

Core Services / Analytics

Degraded Service Sep 11, 2021 1:33 PM–1:34 PM CEST

Portal / Portal - availibility

Intermittent Service Sep 11, 2021 3:08 AM–7:32 AM CEST

Core Services / Analytics

Intermittent Service Sep 11, 2021 3:08 AM–7:32 AM CEST

Core Services / Analytics

Outage Sep 11, 2021 7:01 AM–7:02 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 11, 2021 7:01 AM–7:02 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Sep 11, 2021 6:54 AM–6:57 AM CEST

Automation - Zone B / Client Filter

Outage Sep 11, 2021 6:55 AM–6:56 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 11, 2021 6:55 AM–6:56 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 11, 2021 6:53 AM–6:54 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 11, 2021 6:53 AM–6:54 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Sep 11, 2021 4:04 AM–6:44 AM CEST

Automation - Zone B / Client Filter

Intermittent Service Sep 11, 2021 3:57 AM–6:40 AM CEST

Automation - Zone A / Client Filter

Degraded Service Sep 11, 2021 2:34 AM–2:37 AM CEST

Core Services / Analytics

Degraded Service Sep 11, 2021 2:34 AM–2:37 AM CEST

Core Services / Analytics

Outage Sep 11, 2021 2:05 AM–2:06 AM CEST

Core Services / Analytics

Outage Sep 11, 2021 2:05 AM–2:06 AM CEST

Core Services / Analytics

Degraded Service Sep 11, 2021 1:21 AM–1:22 AM CEST

Core Services / Analytics

Degraded Service Sep 11, 2021 1:21 AM–1:22 AM CEST

Core Services / Analytics

Degraded Service Sep 10, 2021 8:48 PM–8:50 PM CEST

Automation - Zone A / Webhooks

Degraded Service Sep 10, 2021 8:26 PM–8:32 PM CEST

Automation - Zone A / Webhooks

Intermittent Service Sep 10, 2021 4:25 PM–8:19 PM CEST

Automation - Zone A / Webhooks

Degraded Service Sep 10, 2021 2:59 AM–3:02 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Sep 10, 2021 2:58 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 10, 2021 2:37 AM–2:41 AM CEST

Core Services / Analytics

Degraded Service Sep 10, 2021 2:37 AM–2:41 AM CEST

Core Services / Analytics

Degraded Service Sep 10, 2021 2:33 AM–2:33 AM CEST

Core Services / Analytics

Degraded Service Sep 10, 2021 2:33 AM–2:33 AM CEST

Core Services / Analytics

Degraded Service Sep 10, 2021 1:19 AM–1:24 AM CEST

Core Services / Analytics

Degraded Service Sep 10, 2021 1:19 AM–1:24 AM CEST

Core Services / Analytics

Degraded Service Sep 9, 2021 9:01 PM–10:18 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Sep 9, 2021 8:54 PM–9:00 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Sep 9, 2021 7:58 PM–7:59 PM CEST

Core Services / Analytics

Degraded Service Sep 9, 2021 7:58 PM–7:59 PM CEST

Core Services / Analytics

Degraded Service Sep 9, 2021 5:44 PM–5:51 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 9, 2021 5:44 PM–5:51 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 9, 2021 5:44 PM–5:51 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 9, 2021 5:10 PM–5:42 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 9, 2021 5:10 PM–5:42 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 9, 2021 5:10 PM–5:42 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 9, 2021 4:50 PM–5:08 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 9, 2021 4:50 PM–5:08 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 9, 2021 4:50 PM–5:08 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 9, 2021 4:45 PM–4:48 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 9, 2021 4:45 PM–4:48 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 9, 2021 4:45 PM–4:48 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 9, 2021 4:34 PM–4:38 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 9, 2021 4:34 PM–4:38 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 9, 2021 4:34 PM–4:38 PM CEST

Automation - Zone B / Statistics

Outage Sep 9, 2021 2:39 PM–2:40 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 9, 2021 2:39 PM–2:40 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Sep 9, 2021 9:56 AM–9:57 AM CEST

Core Services / Analytics

Degraded Service Sep 9, 2021 9:56 AM–9:57 AM CEST

Core Services / Analytics

Degraded Service Sep 9, 2021 9:47 AM–9:55 AM CEST

Core Services / Analytics

Degraded Service Sep 9, 2021 9:47 AM–9:55 AM CEST

Core Services / Analytics

Intermittent Service Sep 9, 2021 5:54 AM–8:18 AM CEST

Core Services / Analytics

Intermittent Service Sep 9, 2021 5:54 AM–8:18 AM CEST

Core Services / Analytics

Intermittent Service Sep 9, 2021 4:55 AM–5:48 AM CEST

Core Services / Analytics

Intermittent Service Sep 9, 2021 4:55 AM–5:48 AM CEST

Core Services / Analytics

Outage Sep 9, 2021 4:35 AM–4:49 AM CEST

Core Services / Analytics

Outage Sep 9, 2021 4:35 AM–4:49 AM CEST

Core Services / Analytics

Intermittent Service Sep 9, 2021 3:54 AM–4:20 AM CEST

Core Services / Analytics

Intermittent Service Sep 9, 2021 3:54 AM–4:20 AM CEST

Core Services / Analytics

Intermittent Service Sep 9, 2021 3:32 AM–3:49 AM CEST

Core Services / Analytics

Intermittent Service Sep 9, 2021 3:32 AM–3:49 AM CEST

Core Services / Analytics

Degraded Service Sep 9, 2021 3:04 AM–3:18 AM CEST

Core Services / Analytics

Degraded Service Sep 9, 2021 3:04 AM–3:18 AM CEST

Core Services / Analytics

Degraded Service Sep 9, 2021 3:00 AM–3:03 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Sep 9, 2021 2:59 AM–3:02 AM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Sep 9, 2021 1:54 AM–2:50 AM CEST

Core Services / Analytics

Intermittent Service Sep 9, 2021 1:54 AM–2:50 AM CEST

Core Services / Analytics

Degraded Service Sep 9, 2021 1:22 AM–1:26 AM CEST

Core Services / Analytics

Degraded Service Sep 9, 2021 1:22 AM–1:26 AM CEST

Core Services / Analytics

Intermittent Service Sep 8, 2021 5:47 PM–6:20 PM CEST

Core Services / Analytics

Intermittent Service Sep 8, 2021 5:47 PM–6:20 PM CEST

Core Services / Analytics

Degraded Service Sep 7, 2021 6:31 PM–6:34 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 6:31 PM–6:34 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 6:31 PM–6:34 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 7, 2021 6:25 PM–6:28 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 6:25 PM–6:28 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 6:25 PM–6:28 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 7, 2021 5:46 PM–5:49 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 5:46 PM–5:49 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 5:46 PM–5:49 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 7, 2021 4:38 PM–4:39 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 7, 2021 4:38 PM–4:39 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 4:38 PM–4:39 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 4:30 PM–4:36 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 4:30 PM–4:36 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 4:30 PM–4:36 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 7, 2021 3:24 PM–3:25 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 3:24 PM–3:25 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 3:24 PM–3:25 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 7, 2021 3:11 PM–3:18 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 7, 2021 3:11 PM–3:18 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 3:11 PM–3:18 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 3:00 PM–3:06 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 3:00 PM–3:06 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 3:00 PM–3:06 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 7, 2021 2:53 PM–2:58 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 2:53 PM–2:58 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 7, 2021 2:53 PM–2:58 PM CEST

Automation - Zone B / Statistics

Outage Sep 7, 2021 7:21 AM–7:37 AM CEST

Core Services / Catalogs

Intermittent Service Sep 7, 2021 2:35 AM–2:38 AM CEST

Core Services / Analytics

Intermittent Service Sep 7, 2021 2:35 AM–2:38 AM CEST

Core Services / Analytics

Degraded Service Sep 7, 2021 1:21 AM–1:24 AM CEST

Core Services / Analytics

Degraded Service Sep 7, 2021 1:21 AM–1:24 AM CEST

Core Services / Analytics

Issue with the Services Sep 6, 2021 11:49 AM–11:10 PM CEST

10 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Client Filter
Automation - Zone A / Webhooks
Automation - Zone B / Jinjava processing engine

Degraded Service Sep 6, 2021 2:49 PM–2:58 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 6, 2021 12:59 PM–1:59 PM CEST

Automation - Zone A / Jinjava processing engine

Degraded Service Sep 6, 2021 1:21 PM–1:45 PM CEST

Automation - Zone B / Client Filter

Intermittent Service Sep 6, 2021 11:43 AM–12:56 PM CEST

Automation - Zone A / Jinjava processing engine

Outage Sep 6, 2021 12:32 PM–12:33 PM CEST

Portal / Portal - login

Intermittent Service Sep 6, 2021 11:42 AM–11:49 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 6, 2021 11:45 AM–11:48 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Sep 6, 2021 11:24 AM–11:39 AM CEST

Core Services / Analytics

Intermittent Service Sep 6, 2021 11:24 AM–11:39 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Sep 4, 2021 12:21 PM–12:30 PM CEST

Core Services / Analytics

Degraded Service Sep 4, 2021 12:21 PM–12:30 PM CEST

Core Services / Analytics

Degraded Service Sep 4, 2021 2:37 AM–2:38 AM CEST

Core Services / Analytics

Degraded Service Sep 4, 2021 2:37 AM–2:38 AM CEST

Core Services / Analytics

Degraded Service Sep 4, 2021 1:21 AM–1:23 AM CEST

Core Services / Analytics

Degraded Service Sep 4, 2021 1:21 AM–1:23 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2021 5:41 PM–5:42 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 3, 2021 5:41 PM–5:42 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 3, 2021 5:41 PM–5:42 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 3, 2021 5:19 PM–5:34 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 3, 2021 5:19 PM–5:34 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 3, 2021 5:19 PM–5:34 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 3, 2021 5:16 PM–5:17 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 3, 2021 5:16 PM–5:17 PM CEST

Automation - Zone A / Statistics

Degraded Service Sep 3, 2021 5:16 PM–5:17 PM CEST

Automation - Zone B / Statistics

Degraded Service Sep 3, 2021 2:23 PM–2:27 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2021 2:23 PM–2:27 PM CEST

Core Services / Analytics

Intermittent Service Sep 3, 2021 2:59 AM–3:02 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 3, 2021 3:00 AM–3:01 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 3, 2021 2:33 AM–2:35 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2021 2:33 AM–2:35 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2021 1:19 AM–1:21 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2021 1:19 AM–1:21 AM CEST

Core Services / Analytics

Outage Sep 2, 2021 4:41 PM–4:46 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 2, 2021 4:41 PM–4:42 PM CEST

Core Services / Content Provider

Issues with some of the Services Sep 2, 2021 3:37 PM–3:59 PM CEST

6 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions for POS

Outage Sep 2, 2021 3:11 PM–3:16 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 2, 2021 3:11 PM–3:12 PM CEST

Core Services / Content Provider

Degraded Service Sep 2, 2021 3:06 PM–3:07 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Sep 2, 2021 3:04 PM–3:07 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 2, 2021 3:03 PM–3:04 PM CEST

Core Services / Content Provider

Issue with the Terrarium Sep 2, 2021 10:01 AM–11:30 AM CEST

11 Affected Services:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Core Services / Emails
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Client Filter
Automation - Zone B / Audience
Automation - Zone B / Client Filter

Outage Sep 2, 2021 10:14 AM–10:17 AM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Sep 2, 2021 9:46 AM–9:48 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Sep 2, 2021 9:46 AM–9:48 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Sep 2, 2021 3:00 AM–3:01 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 2, 2021 2:59 AM–3:01 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 2, 2021 2:33 AM–2:36 AM CEST

Core Services / Analytics

Degraded Service Sep 2, 2021 2:33 AM–2:36 AM CEST

Core Services / Analytics

Degraded Service Sep 2, 2021 1:19 AM–1:22 AM CEST

Core Services / Analytics

Degraded Service Sep 2, 2021 1:19 AM–1:22 AM CEST

Core Services / Analytics

Degraded Service Sep 1, 2021 11:09 AM–11:40 AM CEST

Core Services / Analytics

Degraded Service Sep 1, 2021 11:09 AM–11:40 AM CEST

Core Services / Analytics

Degraded Service Sep 1, 2021 3:03 AM–3:04 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Aug 31, 2021 10:24 PM–10:28 PM CEST

Loyalty & Engagement / Promotions Points

Issue with terrarium Aug 31, 2021 9:13 PM–10:05 PM CEST

10 Affected Services:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Core Services / Emails
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Client Filter
Automation - Zone B / Audience

Degraded Service Aug 31, 2021 9:07 PM–9:11 PM CEST

Core Services / Analytics

Degraded Service Aug 31, 2021 9:07 PM–9:11 PM CEST

Core Services / Analytics

Intermittent Service Aug 31, 2021 8:54 PM–9:07 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Aug 31, 2021 8:54 PM–9:07 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 31, 2021 9:05 PM–9:07 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Aug 31, 2021 9:04 PM–9:07 PM CEST

Core Services / Content Provider

Outage Aug 31, 2021 9:03 PM–9:07 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Aug 31, 2021 8:53 PM–8:58 PM CEST

Core Services / Analytics

Outage Aug 31, 2021 8:53 PM–8:58 PM CEST

Core Services / Analytics

Degraded Service Aug 31, 2021 8:53 PM–8:54 PM CEST

Core Services / Content Provider

Degraded Service Aug 31, 2021 1:19 AM–1:23 AM CEST

Core Services / Analytics

Degraded Service Aug 31, 2021 1:19 AM–1:23 AM CEST

Core Services / Analytics

Outage Aug 30, 2021 10:31 PM–10:32 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Aug 30, 2021 5:32 AM–5:34 AM CEST

Automation - Zone A / Jinjava processing engine

Intermittent Service Aug 30, 2021 3:07 AM–5:26 AM CEST

Automation - Zone A / Jinjava processing engine

Intermittent Service Aug 30, 2021 2:12 AM–3:02 AM CEST

Automation - Zone A / Jinjava processing engine

Degraded Service Aug 30, 2021 2:29 AM–2:35 AM CEST

Core Services / Analytics

Degraded Service Aug 30, 2021 2:29 AM–2:35 AM CEST

Core Services / Analytics

Intermittent Service Aug 29, 2021 9:21 PM–9:27 PM CEST

Loyalty & Engagement / Promotions Points

Outage Aug 29, 2021 7:02 PM–7:06 PM CEST

Loyalty & Engagement / Promotions Points

Outage Aug 29, 2021 2:01 AM–2:43 AM CEST

Core Services / Analytics

Outage Aug 29, 2021 2:01 AM–2:43 AM CEST

Core Services / Analytics

Degraded Service Aug 29, 2021 2:23 AM–2:33 AM CEST

Automation - Zone A / Client Filter

Outage Aug 29, 2021 2:02 AM–2:05 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 29, 2021 2:02 AM–2:05 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

No events for 1 day!

Degraded Service Aug 27, 2021 9:20 PM–9:25 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Aug 27, 2021 7:05 PM–7:07 PM CEST

Loyalty & Engagement / Promotions Redeem

Issue with Analytics module Aug 27, 2021 12:02 PM–1:33 PM CEST

Core Services / Analytics

Intermittent Service Aug 27, 2021 2:32 AM–3:04 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Aug 26, 2021 6:33 PM–6:34 PM CEST

Automation - Zone B / Statistics

Degraded Service Aug 26, 2021 6:33 PM–6:34 PM CEST

Automation - Zone A / Statistics

Degraded Service Aug 26, 2021 6:33 PM–6:34 PM CEST

Automation - Zone A / Statistics

Intermittent Service Aug 26, 2021 3:40 PM–3:44 PM CEST

Automation - Zone A / Statistics

Intermittent Service Aug 26, 2021 3:40 PM–3:44 PM CEST

Automation - Zone A / Statistics

Intermittent Service Aug 26, 2021 3:40 PM–3:44 PM CEST

Automation - Zone B / Statistics

Outage Aug 26, 2021 2:56 PM–2:57 PM CEST

Core Services / Content Provider

Degraded Service Aug 26, 2021 9:37 AM–9:40 AM CEST

Automation - Zone A / Statistics

Degraded Service Aug 26, 2021 9:37 AM–9:40 AM CEST

Automation - Zone A / Statistics

Degraded Service Aug 26, 2021 9:37 AM–9:40 AM CEST

Automation - Zone B / Statistics

Degraded Service Aug 26, 2021 2:31 AM–2:33 AM CEST

Core Services / Analytics

Degraded Service Aug 26, 2021 2:31 AM–2:33 AM CEST

Core Services / Analytics

Degraded Service Aug 26, 2021 1:18 AM–1:20 AM CEST

Core Services / Analytics

Degraded Service Aug 26, 2021 1:18 AM–1:20 AM CEST

Core Services / Analytics

Degraded Service Aug 25, 2021 4:47 PM–4:48 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 25, 2021 4:47 PM–4:48 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 25, 2021 4:46 PM–4:47 PM CEST

Core Services / Content Provider

Intermittent Service Aug 25, 2021 2:31 PM–3:14 PM CEST

Automation - Zone A / Client Filter

Degraded Service Aug 25, 2021 2:45 PM–3:11 PM CEST

Automation - Zone A / Jinjava processing engine

Intermittent Service Aug 25, 2021 2:47 PM–3:11 PM CEST

Automation - Zone B / Client Filter

Intermittent Service Aug 25, 2021 11:05 AM–11:13 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Aug 25, 2021 10:59 AM–11:02 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Aug 25, 2021 8:07 AM–8:08 AM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Aug 25, 2021 2:59 AM–3:01 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Aug 25, 2021 2:33 AM–2:36 AM CEST

Core Services / Analytics

Degraded Service Aug 25, 2021 2:33 AM–2:36 AM CEST

Core Services / Analytics

Outage Aug 24, 2021 4:43 PM–4:44 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Aug 24, 2021 2:31 AM–2:33 AM CEST

Core Services / Analytics

Degraded Service Aug 24, 2021 2:31 AM–2:33 AM CEST

Core Services / Analytics

Degraded Service Aug 24, 2021 1:19 AM–1:25 AM CEST

Core Services / Analytics

Degraded Service Aug 24, 2021 1:19 AM–1:25 AM CEST

Core Services / Analytics

Degraded Service Aug 23, 2021 7:40 PM–7:41 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 7:24 PM–7:33 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 7:17 PM–7:20 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 6:52 PM–7:04 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 6:47 PM–6:49 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 6:36 PM–6:43 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 6:30 PM–6:31 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 5:56 PM–5:58 PM CEST

Automation - Zone B / Statistics

Degraded Service Aug 23, 2021 5:56 PM–5:58 PM CEST

Automation - Zone A / Statistics

Degraded Service Aug 23, 2021 5:56 PM–5:58 PM CEST

Automation - Zone A / Statistics

Degraded Service Aug 23, 2021 5:53 PM–5:55 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 5:31 PM–5:32 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 5:11 PM–5:20 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 4:52 PM–5:05 PM CEST

Automation - Zone B / Client Update

Intermittent Service Aug 23, 2021 1:14 PM–4:47 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 1:08 PM–1:10 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 1:03 PM–1:04 PM CEST

Automation - Zone B / Client Update

Degraded Service Aug 23, 2021 11:43 AM–12:08 PM CEST

Core Services / Emails

Intermittent Service Aug 23, 2021 10:52 AM–11:28 AM CEST

Automation - Zone A / Statistics

Intermittent Service Aug 23, 2021 10:52 AM–11:28 AM CEST

Automation - Zone A / Statistics

Intermittent Service Aug 23, 2021 10:52 AM–11:28 AM CEST

Automation - Zone B / Statistics

Outage Aug 23, 2021 10:42 AM–10:47 AM CEST

Automation - Zone B / Statistics

Outage Aug 23, 2021 10:42 AM–10:47 AM CEST

Automation - Zone A / Statistics

Outage Aug 23, 2021 10:42 AM–10:47 AM CEST

Automation - Zone A / Statistics

Outage Aug 23, 2021 10:28 AM–10:40 AM CEST

Automation - Zone B / Statistics

Outage Aug 23, 2021 10:28 AM–10:40 AM CEST

Automation - Zone A / Statistics

Outage Aug 23, 2021 10:28 AM–10:40 AM CEST

Automation - Zone A / Statistics

Outage Aug 23, 2021 10:24 AM–10:35 AM CEST

Automation - Zone A / Journey and events processing

Degraded Service Aug 23, 2021 10:25 AM–10:26 AM CEST

Automation - Zone B / Statistics

Degraded Service Aug 23, 2021 10:25 AM–10:26 AM CEST

Automation - Zone A / Statistics

Degraded Service Aug 23, 2021 10:25 AM–10:26 AM CEST

Automation - Zone A / Statistics

Degraded Service Aug 23, 2021 2:27 AM–2:28 AM CEST

Core Services / Analytics

Degraded Service Aug 23, 2021 2:27 AM–2:28 AM CEST

Core Services / Analytics

Degraded Service Aug 23, 2021 1:17 AM–1:18 AM CEST

Core Services / Analytics

Degraded Service Aug 23, 2021 1:17 AM–1:18 AM CEST

Core Services / Analytics

Degraded Service Aug 22, 2021 2:30 AM–2:36 AM CEST

Core Services / Analytics

Degraded Service Aug 22, 2021 2:30 AM–2:36 AM CEST

Core Services / Analytics

No events for 1 day!

Intermittent Service Aug 20, 2021 8:23 PM–8:27 PM CEST

Automation - Zone B / Statistics

Intermittent Service Aug 20, 2021 8:23 PM–8:27 PM CEST

Automation - Zone A / Statistics

Intermittent Service Aug 20, 2021 8:23 PM–8:27 PM CEST

Automation - Zone A / Statistics

Issue with the Tracker Aug 20, 2021 1:34 PM–2:31 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Aug 20, 2021 11:45 AM–11:46 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 20, 2021 11:45 AM–11:46 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 20, 2021 2:59 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Aug 20, 2021 2:31 AM–2:32 AM CEST

Core Services / Analytics

Degraded Service Aug 20, 2021 2:31 AM–2:32 AM CEST

Core Services / Analytics

Intermittent Service Aug 20, 2021 1:11 AM–1:26 AM CEST

Core Services / Analytics

Intermittent Service Aug 20, 2021 1:11 AM–1:26 AM CEST

Core Services / Analytics

Degraded Service Aug 19, 2021 4:25 PM–4:26 PM CEST

Automation - Zone B / Statistics

Degraded Service Aug 19, 2021 4:25 PM–4:26 PM CEST

Automation - Zone A / Statistics

Degraded Service Aug 19, 2021 4:25 PM–4:26 PM CEST

Automation - Zone A / Statistics

Intermittent Service Aug 19, 2021 4:15 PM–4:22 PM CEST

Automation - Zone A / Statistics

Intermittent Service Aug 19, 2021 4:15 PM–4:22 PM CEST

Automation - Zone A / Statistics

Intermittent Service Aug 19, 2021 4:15 PM–4:22 PM CEST

Automation - Zone B / Statistics

Degraded Service Aug 19, 2021 4:08 PM–4:11 PM CEST

Core Services / Analytics

Degraded Service Aug 19, 2021 4:08 PM–4:11 PM CEST

Core Services / Analytics

Degraded Service Aug 19, 2021 1:15 PM–1:25 PM CEST

Core Services / API

Degraded Service Aug 19, 2021 10:53 AM–10:54 AM CEST

Automation - Zone A / Statistics

Degraded Service Aug 19, 2021 10:53 AM–10:54 AM CEST

Automation - Zone A / Statistics

Degraded Service Aug 19, 2021 10:53 AM–10:54 AM CEST

Automation - Zone B / Statistics

Degraded Service Aug 19, 2021 9:11 AM–9:14 AM CEST

Automation - Zone B / Statistics

Degraded Service Aug 19, 2021 9:11 AM–9:14 AM CEST

Automation - Zone A / Statistics

Degraded Service Aug 19, 2021 9:11 AM–9:14 AM CEST

Automation - Zone A / Statistics

Degraded Service Aug 19, 2021 2:31 AM–2:32 AM CEST

Core Services / Analytics

Degraded Service Aug 19, 2021 2:31 AM–2:32 AM CEST

Core Services / Analytics

Outage Aug 18, 2021 1:01 PM–1:02 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Aug 18, 2021 12:44 PM–12:45 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Aug 18, 2021 12:37 PM–12:39 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Aug 18, 2021 3:45 AM–4:01 AM CEST

Core Services / Analytics

Intermittent Service Aug 18, 2021 3:45 AM–4:01 AM CEST

Core Services / Analytics

Outage Aug 18, 2021 3:36 AM–3:58 AM CEST

Core Services / Content Provider

Intermittent Service Aug 18, 2021 3:40 AM–3:58 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Aug 17, 2021 11:43 PM–11:58 PM CEST

Core Services / Analytics

Outage Aug 17, 2021 11:43 PM–11:58 PM CEST

Core Services / Analytics

Degraded Service Aug 17, 2021 7:01 PM–7:08 PM CEST

Core Services / Analytics

Degraded Service Aug 17, 2021 7:01 PM–7:08 PM CEST

Core Services / Analytics

Degraded Service Aug 17, 2021 4:49 PM–5:01 PM CEST

Automation - Zone A / Jinjava processing engine

Degraded Service Aug 17, 2021 1:52 PM–2:04 PM CEST

Core Services / Analytics

Degraded Service Aug 17, 2021 1:52 PM–2:04 PM CEST

Core Services / Analytics

Degraded Service Aug 17, 2021 4:03 AM–4:06 AM CEST

Core Services / Activities

Degraded Service Aug 17, 2021 2:24 AM–3:18 AM CEST

Core Services / Activities

Degraded Service Aug 17, 2021 2:58 AM–2:59 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Aug 17, 2021 2:30 AM–2:31 AM CEST

Core Services / Analytics

Degraded Service Aug 17, 2021 2:30 AM–2:31 AM CEST

Core Services / Analytics

Degraded Service Aug 16, 2021 3:08 PM–3:11 PM CEST

Automation - Zone B / Statistics

Degraded Service Aug 16, 2021 3:08 PM–3:11 PM CEST

Automation - Zone A / Statistics

Degraded Service Aug 16, 2021 3:08 PM–3:11 PM CEST

Automation - Zone A / Statistics

Issue with the Analytics module Aug 16, 2021 11:20 AM–11:30 AM CEST

2 Affected Services:

Core Services / Analytics
Loyalty & Engagement / Promotions For Client

Intermittent Service Aug 16, 2021 11:17 AM–11:26 AM CEST

Automation - Zone A / Client Filter

Outage Aug 16, 2021 11:07 AM–11:25 AM CEST

Core Services / Content Provider

Outage Aug 16, 2021 11:09 AM–11:24 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Aug 16, 2021 2:32 AM–2:33 AM CEST

Core Services / Analytics

Degraded Service Aug 16, 2021 2:32 AM–2:33 AM CEST

Core Services / Analytics

Intermittent Service Aug 15, 2021 9:59 AM–10:33 AM CEST

Automation - Zone B / Jinjava processing engine

Degraded Service Aug 15, 2021 10:10 AM–10:15 AM CEST

Core Services / Analytics

Degraded Service Aug 15, 2021 10:10 AM–10:15 AM CEST

Core Services / Analytics

Degraded Service Aug 15, 2021 2:28 AM–2:31 AM CEST

Core Services / Analytics

Degraded Service Aug 15, 2021 2:28 AM–2:31 AM CEST

Core Services / Analytics

Outage Aug 14, 2021 1:15 PM–1:16 PM CEST

Loyalty & Engagement / Promotions Redeem

No events for 1 day!

Outage Aug 13, 2021 9:35 AM–9:51 AM CEST

Core Services / Catalogs

Intermittent Service Aug 13, 2021 1:34 AM–2:51 AM CEST

Automation - Zone A / Webhooks

Degraded Service Aug 13, 2021 2:29 AM–2:34 AM CEST

Core Services / Analytics

Degraded Service Aug 13, 2021 2:29 AM–2:34 AM CEST

Core Services / Analytics

Degraded Service Aug 13, 2021 1:25 AM–1:26 AM CEST

Automation - Zone A / Webhooks

Degraded Service Aug 13, 2021 1:18 AM–1:24 AM CEST

Core Services / Analytics

Degraded Service Aug 13, 2021 1:18 AM–1:24 AM CEST

Core Services / Analytics

Intermittent Service Aug 13, 2021 1:18 AM–1:21 AM CEST

Automation - Zone A / Webhooks

Degraded Service Aug 12, 2021 2:20 PM–2:30 PM CEST

Core Services / Analytics

Degraded Service Aug 12, 2021 2:20 PM–2:30 PM CEST

Core Services / Analytics

Degraded Service Aug 12, 2021 12:08 PM–12:11 PM CEST

Core Services / Analytics

Degraded Service Aug 12, 2021 12:08 PM–12:11 PM CEST

Core Services / Analytics

Intermittent Service Aug 12, 2021 11:27 AM–11:54 AM CEST

Core Services / Analytics

Intermittent Service Aug 12, 2021 11:27 AM–11:54 AM CEST

Core Services / Analytics

Intermittent Service Aug 12, 2021 11:25 AM–11:29 AM CEST

Core Services / Content Provider

Outage Aug 12, 2021 11:26 AM–11:28 AM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Aug 12, 2021 10:24 AM–11:26 AM CEST

Core Services / Analytics

Intermittent Service Aug 12, 2021 10:24 AM–11:26 AM CEST

Core Services / Analytics

Degraded Service Aug 12, 2021 10:13 AM–10:22 AM CEST

Core Services / Analytics

Degraded Service Aug 12, 2021 10:13 AM–10:22 AM CEST

Core Services / Analytics

Degraded Service Aug 12, 2021 2:29 AM–2:32 AM CEST

Core Services / Analytics

Degraded Service Aug 12, 2021 2:29 AM–2:32 AM CEST

Core Services / Analytics

Outage Aug 12, 2021 2:03 AM–2:17 AM CEST

Core Services / Analytics

Outage Aug 12, 2021 2:03 AM–2:17 AM CEST

Core Services / Analytics

Degraded Service Aug 12, 2021 1:18 AM–1:19 AM CEST

Core Services / Analytics

Degraded Service Aug 12, 2021 1:18 AM–1:19 AM CEST

Core Services / Analytics

Degraded Service Aug 11, 2021 8:05 AM–8:06 AM CEST

Automation - Zone A / Jinjava processing engine

Intermittent Service Aug 11, 2021 3:20 AM–8:01 AM CEST

Automation - Zone A / Jinjava processing engine

Intermittent Service Aug 11, 2021 3:23 AM–3:29 AM CEST

Core Services / Analytics

Intermittent Service Aug 11, 2021 3:23 AM–3:29 AM CEST

Core Services / Analytics

Intermittent Service Aug 11, 2021 2:01 AM–2:43 AM CEST

Core Services / Analytics

Intermittent Service Aug 11, 2021 2:01 AM–2:43 AM CEST

Core Services / Analytics

Degraded Service Aug 11, 2021 2:23 AM–2:31 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Aug 10, 2021 3:26 AM–3:39 AM CEST

Core Services / Analytics

Intermittent Service Aug 10, 2021 3:26 AM–3:39 AM CEST

Core Services / Analytics

Outage Aug 10, 2021 3:25 AM–3:26 AM CEST

Core Services / Content Provider

Degraded Service Aug 10, 2021 2:32 AM–2:33 AM CEST

Core Services / Analytics

Degraded Service Aug 10, 2021 2:32 AM–2:33 AM CEST

Core Services / Analytics

Degraded Service Aug 10, 2021 1:19 AM–1:20 AM CEST

Core Services / Analytics

Degraded Service Aug 10, 2021 1:19 AM–1:20 AM CEST

Core Services / Analytics

Degraded Service Aug 9, 2021 3:14 PM–3:16 PM CEST

Core Services / Analytics

Degraded Service Aug 9, 2021 3:14 PM–3:16 PM CEST

Core Services / Analytics

No events for 1 day!

Outage Aug 8, 2021 9:37 AM–9:50 AM CEST

Core Services / Catalogs

Outage Aug 8, 2021 2:02 AM–2:33 AM CEST

Core Services / Analytics

Outage Aug 8, 2021 2:02 AM–2:33 AM CEST

Core Services / Analytics

Degraded Service Aug 8, 2021 2:18 AM–2:29 AM CEST

Automation - Zone B / Client Filter

Degraded Service Aug 8, 2021 2:25 AM–2:27 AM CEST

Automation - Zone B / Jinjava processing engine

Outage Aug 7, 2021 11:47 AM–11:49 AM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Aug 7, 2021 2:27 AM–2:29 AM CEST

Core Services / Analytics

Degraded Service Aug 7, 2021 2:27 AM–2:29 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Aug 6, 2021 2:25 AM–2:28 AM CEST

Core Services / Analytics

Degraded Service Aug 6, 2021 2:25 AM–2:28 AM CEST

Core Services / Analytics

Outage Aug 5, 2021 9:36 AM–9:50 AM CEST

Core Services / Catalogs

Degraded Service Aug 5, 2021 8:01 AM–8:02 AM CEST

Core Services / Content Provider

Degraded Service Aug 4, 2021 11:38 PM–11:51 PM CEST

Core Services / Analytics

Degraded Service Aug 4, 2021 11:38 PM–11:51 PM CEST

Core Services / Analytics

Degraded Service Aug 4, 2021 8:27 PM–11:04 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Aug 4, 2021 8:21 PM–8:23 PM CEST

Infrastructure - Zone II / Communication

Outage Aug 4, 2021 2:03 AM–2:16 AM CEST

Core Services / Analytics

Outage Aug 4, 2021 2:03 AM–2:16 AM CEST

Core Services / Analytics

Outage Aug 4, 2021 2:02 AM–2:04 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 4, 2021 2:02 AM–2:04 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 3, 2021 9:22 PM–9:23 PM CEST

Portal / Portal - availibility

Outage Aug 3, 2021 12:25 PM–12:36 PM CEST

Core Services / Analytics

Outage Aug 3, 2021 12:25 PM–12:36 PM CEST

Core Services / Analytics

Degraded Service Aug 3, 2021 2:59 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Aug 3, 2021 2:01 AM–2:33 AM CEST

Core Services / Analytics

Intermittent Service Aug 3, 2021 2:01 AM–2:33 AM CEST

Core Services / Analytics

Degraded Service Aug 2, 2021 3:00 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

Outage Aug 2, 2021 2:01 AM–2:22 AM CEST

Core Services / Analytics

Outage Aug 2, 2021 2:01 AM–2:22 AM CEST

Core Services / Analytics

Intermittent Service Aug 1, 2021 2:02 AM–2:42 AM CEST

Core Services / Analytics

Intermittent Service Aug 1, 2021 2:02 AM–2:42 AM CEST

Core Services / Analytics

Degraded Service Jul 31, 2021 4:05 PM–4:06 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Jul 31, 2021 2:54 PM–2:55 PM CEST

Core Services / Analytics

Outage Jul 31, 2021 2:54 PM–2:55 PM CEST

Core Services / Analytics

Outage Jul 31, 2021 2:46 PM–2:52 PM CEST

Core Services / Analytics

Outage Jul 31, 2021 2:46 PM–2:52 PM CEST

Core Services / Analytics

Outage Jul 31, 2021 2:01 AM–2:26 AM CEST

Core Services / Analytics

Outage Jul 31, 2021 2:01 AM–2:26 AM CEST

Core Services / Analytics

Degraded Service Jul 30, 2021 7:36 PM–7:37 PM CEST

Core Services / API

Outage Jul 30, 2021 9:37 AM–9:52 AM CEST

Core Services / Catalogs

Degraded Service Jul 30, 2021 6:06 AM–6:07 AM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Jul 30, 2021 2:01 AM–5:42 AM CEST

Core Services / Analytics

Intermittent Service Jul 30, 2021 2:01 AM–5:42 AM CEST

Core Services / Analytics

Outage Jul 29, 2021 4:14 PM–4:19 PM CEST

Core Services / Content Provider

Outage Jul 29, 2021 4:15 PM–4:19 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Jul 29, 2021 4:16 PM–4:18 PM CEST

Core Services / Activities

Outage Jul 29, 2021 4:15 PM–4:18 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jul 29, 2021 4:15 PM–4:18 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jul 29, 2021 4:15 PM–4:18 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Jul 29, 2021 4:14 PM–4:17 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Jul 29, 2021 9:16 AM–9:38 AM CEST

Core Services / Analytics

Outage Jul 29, 2021 9:16 AM–9:38 AM CEST

Core Services / Analytics

Outage Jul 29, 2021 9:09 AM–9:13 AM CEST

Core Services / Analytics

Outage Jul 29, 2021 9:09 AM–9:13 AM CEST

Core Services / Analytics

Outage Jul 29, 2021 9:05 AM–9:08 AM CEST

Core Services / Analytics

Outage Jul 29, 2021 9:05 AM–9:08 AM CEST

Core Services / Analytics

Outage Jul 29, 2021 8:38 AM–8:39 AM CEST

Portal / Portal - login

Intermittent Service Jul 29, 2021 2:01 AM–2:30 AM CEST

Core Services / Analytics

Intermittent Service Jul 29, 2021 2:01 AM–2:30 AM CEST

Core Services / Analytics

Possible delays in processing the "client update" block Jul 28, 2021 2:01 PM CEST

Automation - Zone A / Client Update

Intermittent Service Jul 28, 2021 1:24 PM–1:45 PM CEST

Core Services / Analytics

Intermittent Service Jul 28, 2021 1:24 PM–1:45 PM CEST

Core Services / Analytics

Outage Jul 28, 2021 6:20 AM–6:21 AM CEST

Core Services / Analytics

Outage Jul 28, 2021 6:20 AM–6:21 AM CEST

Core Services / Analytics

Degraded Service Jul 28, 2021 2:59 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Jul 28, 2021 2:01 AM–2:32 AM CEST

Core Services / Analytics

Intermittent Service Jul 28, 2021 2:01 AM–2:32 AM CEST

Core Services / Analytics

No events for 1 day!

Outage Jul 27, 2021 2:02 AM–2:25 AM CEST

Core Services / Analytics

Outage Jul 27, 2021 2:02 AM–2:25 AM CEST

Core Services / Analytics

Intermittent Service Jul 26, 2021 10:50 PM–11:21 PM CEST

Core Services / API

Outage Jul 26, 2021 8:28 PM–8:30 PM CEST

Automation - Zone A / Journey and events processing

Degraded Service Jul 26, 2021 10:28 AM–10:41 AM CEST

Core Services / Analytics

Degraded Service Jul 26, 2021 10:28 AM–10:41 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Jul 24, 2021 4:54 PM–4:56 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Jul 24, 2021 4:48 PM–4:53 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Jul 24, 2021 12:08 PM–12:15 PM CEST

Core Services / Analytics

Degraded Service Jul 24, 2021 12:08 PM–12:15 PM CEST

Core Services / Analytics

Outage Jul 24, 2021 9:35 AM–9:51 AM CEST

Core Services / Catalogs

Degraded Service Jul 24, 2021 2:26 AM–2:28 AM CEST

Core Services / Analytics

Degraded Service Jul 24, 2021 2:26 AM–2:28 AM CEST

Core Services / Analytics

Degraded Service Jul 24, 2021 1:18 AM–1:20 AM CEST

Core Services / Analytics

Degraded Service Jul 24, 2021 1:18 AM–1:20 AM CEST

Core Services / Analytics

Outage Jul 23, 2021 7:04 PM–7:06 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Jul 23, 2021 6:05 PM–6:06 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Jul 23, 2021 9:05 AM–9:22 AM CEST

Core Services / Analytics

Intermittent Service Jul 23, 2021 9:05 AM–9:22 AM CEST

Core Services / Analytics

Outage Jul 23, 2021 9:03 AM–9:10 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Jul 23, 2021 9:03 AM–9:10 AM CEST

Core Services / Content Provider

Outage Jul 23, 2021 9:06 AM–9:10 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Jul 23, 2021 9:04 AM–9:10 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jul 23, 2021 9:04 AM–9:10 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jul 23, 2021 2:58 AM–3:01 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jul 23, 2021 2:26 AM–2:27 AM CEST

Core Services / Analytics

Degraded Service Jul 23, 2021 2:26 AM–2:27 AM CEST

Core Services / Analytics

Degraded Service Jul 23, 2021 1:18 AM–1:20 AM CEST

Core Services / Analytics

Degraded Service Jul 23, 2021 1:18 AM–1:20 AM CEST

Core Services / Analytics

Outage Jul 22, 2021 10:55 AM–10:56 AM CEST

Infrastructure - Zone I / Communication

Outage Jul 22, 2021 9:44 AM–9:46 AM CEST

Infrastructure - Zone I / Communication

Outage Jul 22, 2021 9:29 AM–9:30 AM CEST

Infrastructure - Zone I / Communication

Intermittent Service Jul 22, 2021 8:10 AM–8:32 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jul 21, 2021 11:16 PM–11:17 PM CEST

Automation - Zone A / Client Filter

Outage Jul 21, 2021 9:41 AM–9:56 AM CEST

Core Services / Catalogs

Issue with the Terrarium Jul 21, 2021 9:11 AM–9:29 AM CEST

11 Affected Services:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Core Services / Emails
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Client Filter
Automation - Zone B / Audience
Automation - Zone B / Client Filter

Degraded Service Jul 21, 2021 2:26 AM–2:28 AM CEST

Core Services / Analytics

Degraded Service Jul 21, 2021 2:26 AM–2:28 AM CEST

Core Services / Analytics

Degraded Service Jul 21, 2021 1:25 AM–1:26 AM CEST

Core Services / Analytics

Degraded Service Jul 21, 2021 1:25 AM–1:26 AM CEST

Core Services / Analytics

Intermittent Service Jul 20, 2021 10:50 AM–10:51 AM CEST

Core Services / Client Export

Outage Jul 20, 2021 9:37 AM–9:51 AM CEST

Core Services / Catalogs

No events for 2 days!

Degraded Service Jul 18, 2021 2:17 AM–2:21 AM CEST

Core Services / Analytics

Degraded Service Jul 18, 2021 2:17 AM–2:21 AM CEST

Core Services / Analytics

No events for 2 days!

Temporary issues with Emailabs accounts Jul 15, 2021 2:06 PM–3:53 PM CEST

Core Services / Emails

Possible delays in processing the "client update" block Jul 15, 2021 12:57 PM–3:16 PM CEST

Automation - Zone A / Client Update

Outage Jul 15, 2021 9:36 AM–9:51 AM CEST

Core Services / Catalogs

Outage Jul 14, 2021 3:04 PM–3:05 PM CEST

Core Services / Content Provider

Issue with Analytics module Jul 14, 2021 10:31 AM–1:42 PM CEST

Core Services / Analytics

Degraded Service Jul 14, 2021 12:45 PM–12:56 PM CEST

Automation - Zone A / Jinjava processing engine

Intermittent Service Jul 14, 2021 10:10 AM–11:33 AM CEST

Automation - Zone B / Jinjava processing engine

Degraded Service Jul 14, 2021 2:59 AM–3:01 AM CEST

Automation - Zone A / Webhooks

Degraded Service Jul 14, 2021 2:41 AM–2:44 AM CEST

Automation - Zone A / Webhooks

Intermittent Service Jul 14, 2021 2:05 AM–2:33 AM CEST

Automation - Zone A / Webhooks

Degraded Service Jul 14, 2021 2:23 AM–2:28 AM CEST

Core Services / Analytics

Degraded Service Jul 14, 2021 2:23 AM–2:28 AM CEST

Core Services / Analytics

Degraded Service Jul 14, 2021 1:52 AM–1:54 AM CEST

Automation - Zone A / Webhooks

Degraded Service Jul 14, 2021 1:38 AM–1:40 AM CEST

Automation - Zone A / Webhooks

Degraded Service Jul 14, 2021 1:24 AM–1:30 AM CEST

Core Services / Analytics

Degraded Service Jul 14, 2021 1:24 AM–1:30 AM CEST

Core Services / Analytics

Outage Jul 13, 2021 12:28 PM–12:29 PM CEST

Automation - Zone A / Journey and events processing

Degraded Service Jul 13, 2021 12:11 PM–12:24 PM CEST

Core Services / Analytics

Degraded Service Jul 13, 2021 12:11 PM–12:24 PM CEST

Core Services / Analytics

No events for 1 day!

Intermittent Service Jul 12, 2021 11:18 AM–11:25 AM CEST

Loyalty & Engagement / Promotions Points

No events for 3 days!

Degraded Service Jul 9, 2021 1:21 AM–1:25 AM CEST

Core Services / Analytics

Degraded Service Jul 9, 2021 1:21 AM–1:25 AM CEST

Core Services / Analytics

Outage Jul 8, 2021 6:26 PM–6:27 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jul 8, 2021 6:26 PM–6:27 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Issue with Promotions Jul 8, 2021 12:10 PM–12:29 PM CEST

3 Affected Services:

Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage Jul 8, 2021 11:30 AM–12:24 PM CEST

Core Services / Content Provider

Degraded Service Jul 8, 2021 12:00 PM–12:24 PM CEST

Automation - Zone B / Client Filter

Degraded Service Jul 8, 2021 10:07 AM–10:11 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2021 10:07 AM–10:11 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2021 8:59 AM–9:01 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2021 8:59 AM–9:01 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2021 1:21 AM–1:31 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2021 1:21 AM–1:31 AM CEST

Core Services / Analytics

Outage Jul 7, 2021 9:35 AM–9:51 AM CEST

Core Services / Catalogs

Degraded Service Jul 7, 2021 3:21 AM–3:23 AM CEST

Core Services / Analytics

Degraded Service Jul 7, 2021 3:21 AM–3:23 AM CEST

Core Services / Analytics

Degraded Service Jul 7, 2021 2:17 AM–2:24 AM CEST

Core Services / Analytics

Degraded Service Jul 7, 2021 2:17 AM–2:24 AM CEST

Core Services / Analytics

Intermittent Service Jul 7, 2021 1:38 AM–1:40 AM CEST

Core Services / Content Provider

Degraded Service Jul 7, 2021 1:24 AM–1:27 AM CEST

Core Services / Analytics

Degraded Service Jul 7, 2021 1:24 AM–1:27 AM CEST

Core Services / Analytics

Degraded Service Jul 6, 2021 7:27 AM–7:27 AM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Jul 6, 2021 7:21 AM–7:27 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Jul 6, 2021 7:15 AM–7:26 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jul 6, 2021 7:14 AM–7:26 AM CEST

Core Services / API

Intermittent Service Jul 6, 2021 7:10 AM–7:25 AM CEST

Portal / Portal - availibility

Outage Jul 5, 2021 4:14 PM–4:16 PM CEST

Automation - Zone B / Journey and events processing

Degraded Service Jul 5, 2021 12:06 PM–12:09 PM CEST

Core Services / Analytics

Degraded Service Jul 5, 2021 12:06 PM–12:09 PM CEST

Core Services / Analytics

Degraded Service Jul 5, 2021 9:49 AM–9:50 AM CEST

Core Services / Catalogs

AI search issue Jul 4, 2021 10:34 PM–11:14 PM CEST

AI Services / Search

Degraded Service Jul 4, 2021 12:09 PM–12:11 PM CEST

Core Services / Analytics

Degraded Service Jul 4, 2021 12:09 PM–12:11 PM CEST

Core Services / Analytics

Degraded Service Jul 4, 2021 2:19 AM–2:26 AM CEST

Core Services / Analytics

Degraded Service Jul 4, 2021 2:19 AM–2:26 AM CEST

Core Services / Analytics

Degraded Service Jul 3, 2021 12:11 PM–12:17 PM CEST

Core Services / Analytics

Degraded Service Jul 3, 2021 12:11 PM–12:17 PM CEST

Core Services / Analytics

No events for 1 day!

Intermittent Service Jul 2, 2021 2:15 AM–2:31 AM CEST

Core Services / Analytics

Intermittent Service Jul 2, 2021 2:15 AM–2:31 AM CEST

Core Services / Analytics

Outage Jul 1, 2021 11:45 PM–11:46 PM CEST

Core Services / Content Provider

Degraded Service Jul 1, 2021 11:01 AM–11:02 AM CEST

Automation - Zone B / Statistics

Degraded Service Jul 1, 2021 11:01 AM–11:02 AM CEST

Automation - Zone A / Statistics

Degraded Service Jul 1, 2021 11:01 AM–11:02 AM CEST

Automation - Zone A / Statistics

Degraded Service Jul 1, 2021 1:21 AM–1:25 AM CEST

Core Services / Analytics

Degraded Service Jul 1, 2021 1:21 AM–1:25 AM CEST

Core Services / Analytics

Intermittent Service Jun 30, 2021 6:26 PM–6:53 PM CEST

Automation - Zone B / Statistics

Intermittent Service Jun 30, 2021 6:26 PM–6:53 PM CEST

Automation - Zone A / Statistics

Intermittent Service Jun 30, 2021 6:26 PM–6:53 PM CEST

Automation - Zone A / Statistics

Outage Jun 30, 2021 6:22 PM–6:25 PM CEST

Automation - Zone A / Journey and events processing

Outage Jun 30, 2021 5:18 PM–5:19 PM CEST

Automation - Zone A / Journey and events processing

Outage Jun 30, 2021 5:09 PM–5:12 PM CEST

Automation - Zone A / Journey and events processing

Outage Jun 30, 2021 4:51 PM–4:53 PM CEST

Automation - Zone A / Journey and events processing

Degraded Service Jun 30, 2021 4:06 PM–4:21 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 4:06 PM–4:21 PM CEST

Core Services / Analytics

Intermittent Service Jun 30, 2021 4:02 PM–4:14 PM CEST

Automation - Zone B / Statistics

Intermittent Service Jun 30, 2021 4:02 PM–4:14 PM CEST

Automation - Zone A / Statistics

Intermittent Service Jun 30, 2021 4:02 PM–4:14 PM CEST

Automation - Zone A / Statistics

Outage Jun 30, 2021 4:01 PM–4:02 PM CEST

Automation - Zone A / Journey and events processing

Degraded Service Jun 30, 2021 3:38 PM–3:39 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 3:38 PM–3:39 PM CEST

Core Services / Analytics

Intermittent Service Jun 30, 2021 3:01 PM–3:27 PM CEST

Core Services / Analytics

Intermittent Service Jun 30, 2021 3:01 PM–3:27 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 2:32 PM–2:48 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 2:32 PM–2:48 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 2:01 PM–2:14 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 2:01 PM–2:14 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 1:32 PM–1:43 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 1:32 PM–1:43 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 12:58 PM–1:11 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 12:58 PM–1:11 PM CEST

Core Services / Analytics

Intermittent Service Jun 30, 2021 12:25 PM–12:44 PM CEST

Core Services / Analytics

Intermittent Service Jun 30, 2021 12:25 PM–12:44 PM CEST

Core Services / Analytics

Outage Jun 30, 2021 12:26 PM–12:28 PM CEST

Automation - Zone A / Send Event

Intermittent Service Jun 30, 2021 11:55 AM–12:15 PM CEST

Core Services / Analytics

Intermittent Service Jun 30, 2021 11:55 AM–12:15 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 11:23 AM–11:42 AM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 11:23 AM–11:42 AM CEST

Core Services / Analytics

Intermittent Service Jun 30, 2021 10:52 AM–11:14 AM CEST

Core Services / Analytics

Intermittent Service Jun 30, 2021 10:52 AM–11:14 AM CEST

Core Services / Analytics

Intermittent Service Jun 30, 2021 10:21 AM–10:40 AM CEST

Core Services / Analytics

Intermittent Service Jun 30, 2021 10:21 AM–10:40 AM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 10:23 AM–10:25 AM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Jun 30, 2021 9:54 AM–10:12 AM CEST

Core Services / Analytics

Degraded Service Jun 30, 2021 9:54 AM–10:12 AM CEST

Core Services / Analytics

Degraded Service Jun 29, 2021 7:24 PM–7:26 PM CEST

Core Services / Analytics

Degraded Service Jun 29, 2021 7:24 PM–7:26 PM CEST

Core Services / Analytics

Intermittent Service Jun 29, 2021 6:49 PM–6:54 PM CEST

Core Services / Analytics

Intermittent Service Jun 29, 2021 6:49 PM–6:54 PM CEST

Core Services / Analytics

Degraded Service Jun 29, 2021 7:35 AM–7:37 AM CEST

Core Services / Analytics

Degraded Service Jun 29, 2021 7:35 AM–7:37 AM CEST

Core Services / Analytics

Outage Jun 29, 2021 12:25 AM–12:29 AM CEST

Core Services / Analytics

Outage Jun 29, 2021 12:25 AM–12:29 AM CEST

Core Services / Analytics

Intermittent Service Jun 28, 2021 5:28 PM–5:34 PM CEST

Core Services / Analytics

Intermittent Service Jun 28, 2021 5:28 PM–5:34 PM CEST

Core Services / Analytics

Intermittent Service Jun 28, 2021 5:02 PM–5:26 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Jun 28, 2021 5:01 PM–5:18 PM CEST

Infrastructure - Zone II / Event Tracker

No events for 1 day!

Degraded Service Jun 27, 2021 2:15 AM–2:19 AM CEST

Core Services / Analytics

Degraded Service Jun 27, 2021 2:15 AM–2:19 AM CEST

Core Services / Analytics

No events for 1 day!

Outage Jun 26, 2021 1:17 AM–1:20 AM CEST

Core Services / Analytics

Outage Jun 26, 2021 1:17 AM–1:20 AM CEST

Core Services / Analytics

Outage Jun 26, 2021 1:15 AM–1:16 AM CEST

Core Services / Analytics

Outage Jun 26, 2021 1:15 AM–1:16 AM CEST

Core Services / Analytics

Intermittent Service Jun 25, 2021 11:23 PM–11:26 PM CEST

Core Services / Analytics

Intermittent Service Jun 25, 2021 11:23 PM–11:26 PM CEST

Core Services / Analytics

Degraded Service Jun 25, 2021 12:30 PM–12:32 PM CEST

Automation - Zone B / Statistics

Degraded Service Jun 25, 2021 12:30 PM–12:32 PM CEST

Automation - Zone A / Statistics

Degraded Service Jun 25, 2021 12:30 PM–12:32 PM CEST

Automation - Zone A / Statistics

Degraded Service Jun 25, 2021 2:14 AM–2:16 AM CEST

Core Services / Analytics

Degraded Service Jun 25, 2021 2:14 AM–2:16 AM CEST

Core Services / Analytics

Degraded Service Jun 25, 2021 1:16 AM–1:19 AM CEST

Core Services / Analytics

Degraded Service Jun 25, 2021 1:16 AM–1:19 AM CEST

Core Services / Analytics

Intermittent Service Jun 24, 2021 3:37 PM–3:44 PM CEST

Automation - Zone A / Jinjava processing engine

Outage Jun 24, 2021 2:24 PM–2:29 PM CEST

Portal / Portal - login

Degraded Service Jun 24, 2021 1:08 PM–1:15 PM CEST

Core Services / Analytics

Degraded Service Jun 24, 2021 1:08 PM–1:15 PM CEST

Core Services / Analytics

Degraded Service Jun 24, 2021 11:19 AM–11:25 AM CEST

Core Services / Analytics

Degraded Service Jun 24, 2021 11:19 AM–11:25 AM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 10:31 PM–10:34 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 10:31 PM–10:34 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 7:48 PM–7:49 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 7:48 PM–7:49 PM CEST

Core Services / Analytics

Issues with some analytics (sankeys, metrics) Jun 23, 2021 6:14 PM–7:08 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 4:56 PM–4:58 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 4:56 PM–4:58 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 4:47 PM–4:50 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 4:47 PM–4:50 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 4:45 PM–4:45 PM CEST

Automation - Zone A / Statistics

Degraded Service Jun 23, 2021 4:45 PM–4:45 PM CEST

Automation - Zone A / Statistics

Degraded Service Jun 23, 2021 4:45 PM–4:45 PM CEST

Automation - Zone B / Statistics

Degraded Service Jun 23, 2021 4:41 PM–4:42 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 4:41 PM–4:42 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 4:28 PM–4:31 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 4:28 PM–4:31 PM CEST

Core Services / Analytics

Outage Jun 23, 2021 4:27 PM–4:28 PM CEST

Automation - Zone B / Statistics

Outage Jun 23, 2021 4:27 PM–4:28 PM CEST

Automation - Zone A / Statistics

Outage Jun 23, 2021 4:27 PM–4:28 PM CEST

Automation - Zone A / Statistics

Automations - maintenance Jun 23, 2021 3:22 PM–3:46 PM CEST

Automation - Zone A / Journey and events processing

Degraded Service Jun 23, 2021 3:28 PM–3:30 PM CEST

Automation - Zone B / Statistics

Degraded Service Jun 23, 2021 3:28 PM–3:30 PM CEST

Automation - Zone A / Statistics

Degraded Service Jun 23, 2021 3:28 PM–3:30 PM CEST

Automation - Zone A / Statistics

Degraded Service Jun 23, 2021 1:39 PM–1:41 PM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 1:39 PM–1:41 PM CEST

Core Services / Analytics

Intermittent Service Jun 23, 2021 5:24 AM–5:28 AM CEST

Core Services / Analytics

Intermittent Service Jun 23, 2021 5:24 AM–5:28 AM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 4:06 AM–4:07 AM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 4:06 AM–4:07 AM CEST

Core Services / Analytics

Outage Jun 23, 2021 3:43 AM–3:47 AM CEST

Core Services / Analytics

Outage Jun 23, 2021 3:43 AM–3:47 AM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 3:13 AM–3:35 AM CEST

Core Services / Analytics

Degraded Service Jun 23, 2021 3:13 AM–3:35 AM CEST

Core Services / Analytics

Outage Jun 23, 2021 3:04 AM–3:05 AM CEST

Core Services / Analytics

Outage Jun 23, 2021 3:04 AM–3:05 AM CEST

Core Services / Analytics

Terrarium Maintenance Jun 22, 2021 11:00 PM–Jun 23, 2021 1:00 AM CEST

Core Services / Analytics

Outage Jun 22, 2021 9:40 PM–9:47 PM CEST

Automation - Zone A / Client Update

Outage Jun 22, 2021 9:37 PM–9:38 PM CEST

Automation - Zone A / Client Update

Outage Jun 22, 2021 9:31 PM–9:33 PM CEST

Automation - Zone A / Client Update

Outage Jun 22, 2021 9:16 PM–9:28 PM CEST

Core Services / Analytics

Outage Jun 22, 2021 9:16 PM–9:28 PM CEST

Core Services / Analytics

Outage Jun 22, 2021 9:10 PM–9:15 PM CEST

Core Services / Analytics

Outage Jun 22, 2021 9:10 PM–9:15 PM CEST

Core Services / Analytics

Outage Jun 22, 2021 8:16 PM–9:09 PM CEST

Core Services / Analytics

Outage Jun 22, 2021 8:16 PM–9:09 PM CEST

Core Services / Analytics

Intermittent Service Jun 22, 2021 7:06 PM–7:20 PM CEST

Automation - Zone A / Client Filter

Degraded Service Jun 22, 2021 6:54 PM–6:56 PM CEST

Core Services / Analytics

Degraded Service Jun 22, 2021 6:54 PM–6:56 PM CEST

Core Services / Analytics

Outage Jun 22, 2021 6:35 PM–6:53 PM CEST

Core Services / Analytics

Outage Jun 22, 2021 6:35 PM–6:53 PM CEST

Core Services / Analytics

Outage Jun 22, 2021 6:29 PM–6:34 PM CEST

Core Services / Analytics

Outage Jun 22, 2021 6:29 PM–6:34 PM CEST

Core Services / Analytics

Intermittent Service Jun 22, 2021 6:24 PM–6:28 PM CEST

Core Services / Analytics

Intermittent Service Jun 22, 2021 6:24 PM–6:28 PM CEST

Core Services / Analytics

Degraded Service Jun 22, 2021 6:05 PM–6:08 PM CEST

Core Services / Analytics

Degraded Service Jun 22, 2021 6:05 PM–6:08 PM CEST

Core Services / Analytics

Degraded Service Jun 22, 2021 5:55 PM–5:58 PM CEST

Core Services / Analytics

Degraded Service Jun 22, 2021 5:55 PM–5:58 PM CEST

Core Services / Analytics

Degraded Service Jun 22, 2021 5:34 PM–5:37 PM CEST

Core Services / Analytics

Degraded Service Jun 22, 2021 5:34 PM–5:37 PM CEST

Core Services / Analytics

Analytics maintenance Jun 16, 2021 9:17 PM–Jun 22, 2021 2:42 PM CEST

Core Services / Analytics

No events for 2 days!

Outage Jun 20, 2021 9:54 AM–11:55 AM CEST

Infrastructure - Zone I / Communication

Degraded Service Jun 20, 2021 2:59 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

No events for 1 day!

Degraded Service Jun 18, 2021 4:48 PM–4:50 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Jun 18, 2021 3:58 PM–3:59 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Jun 18, 2021 3:44 PM–3:45 PM CEST

Core Services / Content Provider

No events for 1 day!

Degraded Service Jun 17, 2021 3:19 PM–3:21 PM CEST

Automation - Zone A / Statistics

Degraded Service Jun 17, 2021 3:19 PM–3:21 PM CEST

Automation - Zone A / Statistics

Degraded Service Jun 17, 2021 3:20 PM–3:21 PM CEST

Automation - Zone B / Statistics

Outage Jun 16, 2021 11:17 PM–11:19 PM CEST

Core Services / Content Provider

Degraded Service Jun 16, 2021 8:42 PM–8:45 PM CEST

Core Services / Analytics

Degraded Service Jun 16, 2021 8:42 PM–8:45 PM CEST

Core Services / Analytics

Outage Jun 16, 2021 8:26 PM–8:37 PM CEST

Core Services / Analytics

Outage Jun 16, 2021 8:26 PM–8:37 PM CEST

Core Services / Analytics

No events for 2 days!

Degraded Service Jun 14, 2021 9:50 AM–9:50 AM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Jun 14, 2021 9:03 AM–9:12 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jun 13, 2021 10:27 PM–10:34 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 13, 2021 9:05 PM–9:10 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 13, 2021 2:59 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

No events for 1 day!

Degraded Service Jun 12, 2021 2:58 AM–2:59 AM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Jun 11, 2021 10:19 AM–10:22 AM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Jun 10, 2021 10:12 PM–10:28 PM CEST

Infrastructure - Zone I / Event Tracker

Automation module issues Jun 10, 2021 11:26 AM–1:25 PM CEST

Automation - Zone A / Journey and events processing

Degraded Service Jun 9, 2021 5:32 PM–5:34 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jun 9, 2021 4:56 PM–4:58 PM CEST

Infrastructure - Zone II / Event Tracker

No events for 1 day!

Intermittent Service Jun 8, 2021 4:10 PM–4:19 PM CEST

Automation - Zone A / Client Filter

Intermittent Service Jun 8, 2021 5:05 AM–5:17 AM CEST

Automation - Zone A / Client Filter

Outage Jun 8, 2021 4:15 AM–4:16 AM CEST

Automation - Zone A / Client Filter

Outage Jun 7, 2021 10:42 PM–10:50 PM CEST

Automation - Zone A / Client Filter

Degraded Service Jun 7, 2021 10:35 PM–10:37 PM CEST

Automation - Zone A / Client Filter

Degraded Service Jun 7, 2021 10:23 AM–10:24 AM CEST

Core Services / Analytics

Degraded Service Jun 7, 2021 10:23 AM–10:24 AM CEST

Core Services / Analytics

Intermittent Service Jun 7, 2021 10:04 AM–10:09 AM CEST

Loyalty & Engagement / Promotions Points

Outage Jun 7, 2021 6:19 AM–6:20 AM CEST

Core Services / Analytics

Outage Jun 7, 2021 6:19 AM–6:20 AM CEST

Core Services / Analytics

Outage Jun 6, 2021 10:28 AM–11:19 AM CEST

Infrastructure - Zone I / Communication

Intermittent Service Jun 6, 2021 4:03 AM–4:07 AM CEST

Core Services / Analytics

Intermittent Service Jun 6, 2021 4:03 AM–4:07 AM CEST

Core Services / Analytics

Outage Jun 6, 2021 1:03 AM–1:04 AM CEST

Core Services / Activities

Degraded Service Jun 5, 2021 2:58 AM–2:59 AM CEST

Infrastructure - Zone II / Event Tracker

Outage Jun 4, 2021 6:05 PM–6:06 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Jun 4, 2021 4:59 PM–5:02 PM CEST

AI Services / Recommendations

Outage Jun 4, 2021 4:29 PM–4:32 PM CEST

Portal / Portal - login

No events for 1 day!

Outage Jun 2, 2021 8:22 PM–8:26 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Jun 2, 2021 6:53 PM–6:54 PM CEST

Core Services / Analytics

Outage Jun 2, 2021 6:53 PM–6:54 PM CEST

Core Services / Analytics

Degraded Service Jun 2, 2021 6:43 PM–6:45 PM CEST

Core Services / Analytics

Degraded Service Jun 2, 2021 6:43 PM–6:45 PM CEST

Core Services / Analytics

Intermittent Service Jun 2, 2021 8:46 AM–8:56 AM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jun 2, 2021 6:50 AM–6:53 AM CEST

Core Services / Analytics

Degraded Service Jun 2, 2021 6:50 AM–6:53 AM CEST

Core Services / Analytics

Outage Jun 2, 2021 2:10 AM–2:14 AM CEST

Core Services / Analytics

Outage Jun 2, 2021 2:10 AM–2:14 AM CEST

Core Services / Analytics

Degraded Service Jun 2, 2021 12:32 AM–12:33 AM CEST

Core Services / Analytics

Degraded Service Jun 2, 2021 12:32 AM–12:33 AM CEST

Core Services / Analytics

Outage Jun 1, 2021 11:39 PM–11:43 PM CEST

Core Services / Analytics

Outage Jun 1, 2021 11:39 PM–11:43 PM CEST

Core Services / Analytics

Intermittent Service Jun 1, 2021 11:10 PM–11:13 PM CEST

Core Services / Analytics

Intermittent Service Jun 1, 2021 11:10 PM–11:13 PM CEST

Core Services / Analytics

Degraded Service Jun 1, 2021 10:10 PM–10:13 PM CEST

Core Services / Analytics

Degraded Service Jun 1, 2021 10:10 PM–10:13 PM CEST

Core Services / Analytics

Degraded Service Jun 1, 2021 8:10 PM–8:13 PM CEST

Core Services / Analytics

Degraded Service Jun 1, 2021 8:10 PM–8:13 PM CEST

Core Services / Analytics

Degraded Service Jun 1, 2021 7:10 PM–7:13 PM CEST

Core Services / Analytics

Degraded Service Jun 1, 2021 7:10 PM–7:13 PM CEST

Core Services / Analytics

Intermittent Service Jun 1, 2021 2:15 PM–2:17 PM CEST

Automation - Zone A / Client Filter

Degraded Service Jun 1, 2021 10:16 AM–10:20 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 1, 2021 9:10 AM–9:17 AM CEST

Core Services / Analytics

Degraded Service Jun 1, 2021 9:10 AM–9:17 AM CEST

Core Services / Analytics

Degraded Service Jun 1, 2021 8:50 AM–8:51 AM CEST

Clients / Registration

Degraded Service Jun 1, 2021 2:59 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

Outage May 31, 2021 10:23 PM–10:24 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service May 31, 2021 7:13 PM–7:14 PM CEST

Core Services / Analytics

Degraded Service May 31, 2021 7:13 PM–7:14 PM CEST

Core Services / Analytics

Degraded Service May 31, 2021 6:04 PM–6:14 PM CEST

Core Services / Analytics

Degraded Service May 31, 2021 6:04 PM–6:14 PM CEST

Core Services / Analytics

Degraded Service May 31, 2021 5:44 PM–5:48 PM CEST

Core Services / Analytics

Degraded Service May 31, 2021 5:44 PM–5:48 PM CEST

Core Services / Analytics

No events for 1 day!

Outage May 30, 2021 10:47 AM–1:34 PM CEST

Infrastructure - Zone I / Communication

Degraded Service May 30, 2021 2:59 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

Outage May 29, 2021 5:50 PM–5:52 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage May 29, 2021 12:33 PM–12:35 PM CEST

Core Services / Analytics

Outage May 29, 2021 12:33 PM–12:35 PM CEST

Core Services / Analytics

Degraded Service May 29, 2021 11:16 AM–11:20 AM CEST

Core Services / Analytics

Degraded Service May 29, 2021 11:16 AM–11:20 AM CEST

Core Services / Analytics

Degraded Service May 28, 2021 9:43 PM–9:44 PM CEST

Core Services / Analytics

Degraded Service May 28, 2021 9:43 PM–9:44 PM CEST

Core Services / Analytics

Intermittent Service May 28, 2021 8:38 PM–8:42 PM CEST

Core Services / Analytics

Intermittent Service May 28, 2021 8:38 PM–8:42 PM CEST

Core Services / Analytics

Intermittent Service May 28, 2021 7:36 PM–7:40 PM CEST

Core Services / Analytics

Intermittent Service May 28, 2021 7:36 PM–7:40 PM CEST

Core Services / Analytics

Degraded Service May 28, 2021 2:36 PM–2:39 PM CEST

Core Services / Analytics

Degraded Service May 28, 2021 2:36 PM–2:39 PM CEST

Core Services / Analytics

Degraded Service May 28, 2021 11:01 AM–11:02 AM CEST

Core Services / Analytics

Degraded Service May 28, 2021 11:01 AM–11:02 AM CEST

Core Services / Analytics

Degraded Service May 28, 2021 7:08 AM–7:11 AM CEST

Core Services / Activities

Degraded Service May 28, 2021 12:44 AM–12:47 AM CEST

Core Services / Analytics

Degraded Service May 28, 2021 12:44 AM–12:47 AM CEST

Core Services / Analytics

Degraded Service May 27, 2021 7:52 PM–7:55 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service May 27, 2021 4:40 PM–4:41 PM CEST

Core Services / Content Provider

Degraded Service May 27, 2021 7:28 AM–7:34 AM CEST

Automation - Zone A / Client Update

Degraded Service May 27, 2021 7:22 AM–7:24 AM CEST

Automation - Zone A / Client Update

Degraded Service May 27, 2021 7:15 AM–7:17 AM CEST

Automation - Zone A / Client Update

Degraded Service May 27, 2021 6:13 AM–7:06 AM CEST

Automation - Zone A / Client Update

Intermittent Service May 27, 2021 3:27 AM–6:05 AM CEST

Automation - Zone A / Jinjava processing engine

Degraded Service May 26, 2021 2:01 PM–2:04 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service May 26, 2021 12:42 PM–12:43 PM CEST

Core Services / Client Export

Degraded Service May 26, 2021 6:09 AM–6:10 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service May 26, 2021 6:09 AM–6:10 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service May 26, 2021 5:29 AM–6:04 AM CEST

Loyalty & Engagement / Promotions for POS

Outage May 26, 2021 5:52 AM–5:53 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage May 26, 2021 5:52 AM–5:53 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage May 26, 2021 5:15 AM–5:25 AM CEST

Loyalty & Engagement / Promotions for POS

Outage May 26, 2021 4:57 AM–5:12 AM CEST

Loyalty & Engagement / Promotions for POS

Outage May 26, 2021 4:47 AM–4:50 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service May 26, 2021 2:48 AM–2:51 AM CEST

Core Services / Analytics

Degraded Service May 26, 2021 2:48 AM–2:51 AM CEST

Core Services / Analytics

Outage May 26, 2021 1:32 AM–1:33 AM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service May 25, 2021 11:14 PM–11:22 PM CEST

Core Services / Analytics

Intermittent Service May 25, 2021 11:14 PM–11:22 PM CEST

Core Services / Analytics

Intermittent Service May 25, 2021 10:46 PM–10:49 PM CEST

Core Services / Analytics

Intermittent Service May 25, 2021 10:46 PM–10:49 PM CEST

Core Services / Analytics

Issue with Recommendations module May 25, 2021 6:56 PM–8:27 PM CEST

2 Affected Services:

AI Services / Recommendations
Core Services / Dynamic Content

Degraded Service May 25, 2021 5:44 PM–5:45 PM CEST

Core Services / Analytics

Degraded Service May 25, 2021 5:44 PM–5:45 PM CEST

Core Services / Analytics

Intermittent Service May 25, 2021 1:58 AM–2:02 AM CEST

Core Services / Analytics

Intermittent Service May 25, 2021 1:58 AM–2:02 AM CEST

Core Services / Analytics

Intermittent Service May 25, 2021 1:28 AM–1:32 AM CEST

Core Services / Analytics

Intermittent Service May 25, 2021 1:28 AM–1:32 AM CEST

Core Services / Analytics

Degraded Service May 25, 2021 1:00 AM–1:01 AM CEST

Core Services / Analytics

Degraded Service May 25, 2021 1:00 AM–1:01 AM CEST

Core Services / Analytics

Degraded Service May 25, 2021 12:34 AM–12:35 AM CEST

Core Services / Analytics

Degraded Service May 25, 2021 12:34 AM–12:35 AM CEST

Core Services / Analytics

Intermittent Service May 24, 2021 11:19 PM–11:31 PM CEST

Automation - Zone A / Client Filter

No events for 1 day!

Degraded Service May 23, 2021 9:47 PM–9:48 PM CEST

Core Services / Analytics

Degraded Service May 23, 2021 9:47 PM–9:48 PM CEST

Core Services / Analytics

Outage May 23, 2021 9:42 AM–1:00 PM CEST

Infrastructure - Zone I / Communication

Degraded Service May 23, 2021 6:37 AM–6:40 AM CEST

Core Services / Analytics

Degraded Service May 23, 2021 6:37 AM–6:40 AM CEST

Core Services / Analytics

Outage May 22, 2021 6:40 PM–7:15 PM CEST

Automation - Zone A / Client Filter

Outage May 22, 2021 6:04 PM–6:31 PM CEST

Automation - Zone A / Client Filter

Outage May 22, 2021 5:37 PM–5:59 PM CEST

Automation - Zone A / Client Filter

Outage May 22, 2021 2:45 PM–2:46 PM CEST

Core Services / Analytics

Outage May 22, 2021 2:45 PM–2:46 PM CEST

Core Services / Analytics

Intermittent Service May 21, 2021 4:11 PM–4:31 PM CEST

Core Services / Content Provider

Degraded Service May 21, 2021 12:24 PM–12:28 PM CEST

Core Services / Activities

Outage May 20, 2021 6:18 PM–6:23 PM CEST

Infrastructure - Zone I / Communication

Degraded Service May 19, 2021 8:08 PM–8:10 PM CEST

Automation - Zone A / Webhooks

Intermittent Service May 19, 2021 7:31 PM–8:00 PM CEST

Automation - Zone A / Webhooks

Degraded Service May 19, 2021 7:24 PM–7:27 PM CEST

Automation - Zone A / Webhooks

Degraded Service May 19, 2021 6:56 PM–6:57 PM CEST

Automation - Zone B / Statistics

Degraded Service May 19, 2021 6:56 PM–6:57 PM CEST

Automation - Zone A / Statistics

Degraded Service May 19, 2021 6:56 PM–6:57 PM CEST

Automation - Zone A / Statistics

Issue with the Tracker May 19, 2021 12:14 PM–12:19 PM CEST

2 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker

Degraded Service May 18, 2021 9:18 PM–9:20 PM CEST

Core Services / Analytics

Degraded Service May 18, 2021 9:18 PM–9:20 PM CEST

Core Services / Analytics

Degraded Service May 18, 2021 3:59 PM–4:00 PM CEST

Loyalty & Engagement / Promotions Redeem

Issue with the Tracker May 18, 2021 2:00 PM–2:50 PM CEST

2 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker

Intermittent Service May 18, 2021 4:08 AM–4:17 AM CEST

Automation - Zone A / Client Filter

Outage May 18, 2021 1:18 AM–1:41 AM CEST

Automation - Zone A / Client Filter

Intermittent Service May 17, 2021 11:24 PM–May 18, 2021 1:13 AM CEST

Automation - Zone A / Client Filter

Degraded Service May 17, 2021 11:41 PM–11:47 PM CEST

Core Services / Analytics

Degraded Service May 17, 2021 11:41 PM–11:47 PM CEST

Core Services / Analytics

Intermittent Service May 17, 2021 7:09 PM–11:20 PM CEST

Infrastructure - Zone II / Communication

Degraded Service May 17, 2021 10:52 AM–10:53 AM CEST

Automation - Zone B / Statistics

Degraded Service May 17, 2021 10:52 AM–10:53 AM CEST

Automation - Zone A / Statistics

Degraded Service May 17, 2021 10:52 AM–10:53 AM CEST

Automation - Zone A / Statistics

No events for 1 day!

Issue with imports May 15, 2021 1:20 PM–May 16, 2021 8:16 AM CEST

Core Services / Imports

No events for 1 day!

Outage May 15, 2021 6:48 AM–6:59 AM CEST

Core Services / API

AI recommendations issues May 14, 2021 9:26 AM–1:36 PM CEST

2 Affected Services:

AI Services / Search
AI Services / Recommendations

Degraded Service May 14, 2021 2:59 AM–3:01 AM CEST

Infrastructure - Zone II / Event Tracker

Issues with Imports May 13, 2021 9:57 AM–8:26 PM CEST

Core Services / Imports

Maintenance Planned Apr 29, 2021 12:32 PM–May 13, 2021 8:25 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service May 13, 2021 7:34 PM–7:36 PM CEST

Loyalty & Engagement / Promotions Redeem

No events for 1 day!

Outage May 12, 2021 3:21 PM–3:23 PM CEST

Core Services / Content Provider

Issue with the Loyalty & Engagement module May 12, 2021 12:51 PM–1:32 PM CEST

4 Affected Services:

Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

Intermittent Service May 12, 2021 1:03 PM–1:17 PM CEST

Core Services / Content Provider

Degraded Service May 12, 2021 1:00 PM–1:02 PM CEST

Core Services / Content Provider

Intermittent Service May 12, 2021 12:37 PM–12:59 PM CEST

Core Services / Content Provider

Degraded Service May 12, 2021 12:34 PM–12:35 PM CEST

Core Services / Activities

No events for 1 day!

Intermittent Service May 11, 2021 6:32 AM–7:00 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service May 11, 2021 6:25 AM–6:59 AM CEST

Core Services / API

Outage May 11, 2021 6:26 AM–6:57 AM CEST

Core Services / Content Provider

Degraded Service May 11, 2021 6:38 AM–6:57 AM CEST

Automation - Zone B / Statistics

Degraded Service May 11, 2021 6:38 AM–6:57 AM CEST

Automation - Zone A / Statistics

Degraded Service May 11, 2021 6:38 AM–6:57 AM CEST

Automation - Zone A / Statistics

Degraded Service May 11, 2021 6:25 AM–6:57 AM CEST

Infrastructure - Zone I / Communication

Degraded Service May 11, 2021 6:25 AM–6:56 AM CEST

Infrastructure - Zone II / Communication

Intermittent Service May 11, 2021 6:30 AM–6:56 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service May 11, 2021 6:40 AM–6:44 AM CEST

Loyalty & Engagement / Promotions for POS

Outage May 11, 2021 6:26 AM–6:31 AM CEST

Clients / Login

Outage May 11, 2021 4:56 AM–5:25 AM CEST

Automation - Zone A / Client Filter

Outage May 10, 2021 9:12 AM–9:20 AM CEST

Automation - Zone A / Client Filter

Intermittent Service May 10, 2021 8:58 AM–9:02 AM CEST

Core Services / Analytics

Intermittent Service May 10, 2021 8:58 AM–9:02 AM CEST

Core Services / Analytics

Outage May 9, 2021 9:51 AM–12:17 PM CEST

Infrastructure - Zone I / Communication

No events for 1 day!

Degraded Service May 8, 2021 2:58 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

Outage May 7, 2021 7:03 PM–7:14 PM CEST

Core Services / Activities

Outage May 7, 2021 11:08 AM–11:12 AM CEST

Core Services / Analytics

Outage May 7, 2021 11:08 AM–11:12 AM CEST

Core Services / Analytics

No events for 1 day!

Outage May 6, 2021 4:03 AM–4:07 AM CEST

Core Services / Analytics

Outage May 6, 2021 4:03 AM–4:07 AM CEST

Core Services / Analytics

Degraded Service May 5, 2021 2:48 PM–2:50 PM CEST

Automation - Zone A / Statistics

Degraded Service May 5, 2021 2:48 PM–2:50 PM CEST

Automation - Zone A / Statistics

Degraded Service May 5, 2021 2:48 PM–2:50 PM CEST

Automation - Zone B / Statistics

Outage May 5, 2021 2:39 PM–2:48 PM CEST

Automation - Zone A / Journey and events processing

Degraded Service May 5, 2021 2:41 PM–2:42 PM CEST

Automation - Zone B / Statistics

Degraded Service May 5, 2021 2:41 PM–2:42 PM CEST

Automation - Zone A / Statistics

Degraded Service May 5, 2021 2:41 PM–2:42 PM CEST

Automation - Zone A / Statistics

Outage May 4, 2021 7:55 PM–7:59 PM CEST

Core Services / Analytics

Outage May 4, 2021 7:55 PM–7:59 PM CEST

Core Services / Analytics

Degraded Service May 4, 2021 5:59 PM–6:00 PM CEST

Core Services / Analytics

Degraded Service May 4, 2021 5:59 PM–6:00 PM CEST

Core Services / Analytics

Degraded Service May 4, 2021 3:00 AM–3:01 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service May 3, 2021 9:50 PM–9:52 PM CEST

Core Services / Analytics

Degraded Service May 3, 2021 9:50 PM–9:52 PM CEST

Core Services / Analytics

Degraded Service May 3, 2021 2:59 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service May 2, 2021 10:20 PM–10:22 PM CEST

Automation - Zone A / Webhooks

Outage May 2, 2021 7:47 PM–7:48 PM CEST

Loyalty & Engagement / Promotions for POS

Outage May 2, 2021 9:52 AM–12:32 PM CEST

Infrastructure - Zone I / Communication

No events for 1 day!

Degraded Service May 1, 2021 11:41 AM–11:45 AM CEST

Core Services / Analytics

Degraded Service May 1, 2021 11:41 AM–11:45 AM CEST

Core Services / Analytics

Outage May 1, 2021 3:00 AM–3:01 AM CEST

Clients / Login

Outage Apr 30, 2021 3:08 AM–3:13 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 3:08 AM–3:13 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 2:38 AM–2:43 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 2:38 AM–2:43 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 2:06 AM–2:12 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 2:06 AM–2:12 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 1:35 AM–1:41 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 1:35 AM–1:41 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 1:05 AM–1:10 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 1:05 AM–1:10 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 12:34 AM–12:39 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 12:34 AM–12:39 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 12:06 AM–12:08 AM CEST

Core Services / Analytics

Outage Apr 30, 2021 12:06 AM–12:08 AM CEST

Core Services / Analytics

Degraded Service Apr 29, 2021 11:35 PM–11:37 PM CEST

Core Services / Analytics

Degraded Service Apr 29, 2021 11:35 PM–11:37 PM CEST

Core Services / Analytics

Degraded Service Apr 29, 2021 7:39 PM–7:42 PM CEST

Core Services / Analytics

Degraded Service Apr 29, 2021 7:39 PM–7:42 PM CEST

Core Services / Analytics

Degraded Service Apr 28, 2021 10:34 PM–10:36 PM CEST

Automation - Zone A / Webhooks

Degraded Service Apr 28, 2021 10:28 PM–10:30 PM CEST

Automation - Zone A / Webhooks

Degraded Service Apr 28, 2021 8:23 PM–8:30 PM CEST

Automation - Zone A / Webhooks

Intermittent Service Apr 28, 2021 7:22 PM–7:47 PM CEST

Automation - Zone A / Webhooks

Intermittent Service Apr 28, 2021 3:55 PM–4:36 PM CEST

Automation - Zone A / Client Update

Degraded Service Apr 28, 2021 3:43 PM–3:47 PM CEST

Automation - Zone A / Client Update

Outage Apr 28, 2021 10:23 AM–10:41 AM CEST

Infrastructure - Zone I / Communication

Degraded Service Apr 27, 2021 4:25 PM–4:26 PM CEST

Automation - Zone A / Journey and events processing

Intermittent Service Apr 27, 2021 2:06 PM–2:20 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Apr 27, 2021 1:26 PM–2:00 PM CEST

Loyalty & Engagement / Promotions Points

Issue with the Terrarium Apr 27, 2021 12:23 PM–1:18 PM CEST

3 Affected Services:

Core Services / Analytics
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Client Filter

Intermittent Service Apr 27, 2021 12:22 PM–1:12 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Apr 27, 2021 12:42 PM–12:49 PM CEST

Automation - Zone B / Client Filter

Outage Apr 27, 2021 5:02 AM–5:04 AM CEST

Automation - Zone A / Client Filter

Outage Apr 27, 2021 4:22 AM–4:28 AM CEST

Automation - Zone A / Client Filter

Outage Apr 27, 2021 4:11 AM–4:16 AM CEST

Automation - Zone A / Client Filter

Outage Apr 26, 2021 11:00 PM–11:03 PM CEST

Core Services / Analytics

Outage Apr 26, 2021 11:00 PM–11:03 PM CEST

Core Services / Analytics

Automation module issue Apr 26, 2021 4:21 PM–4:38 PM CEST

Automation - Zone A / Journey and events processing

Degraded Service Apr 26, 2021 4:24 PM–4:25 PM CEST

Automation - Zone B / Statistics

Degraded Service Apr 26, 2021 4:24 PM–4:25 PM CEST

Automation - Zone A / Statistics

Degraded Service Apr 26, 2021 4:24 PM–4:25 PM CEST

Automation - Zone A / Statistics

Outage Apr 26, 2021 3:40 PM–4:23 PM CEST

Automation - Zone A / Audience

Intermittent Service Apr 26, 2021 12:20 PM–12:49 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 26, 2021 4:07 AM–4:30 AM CEST

Automation - Zone A / Client Filter

Promotions module maintenance Apr 26, 2021 12:00 AM–4:00 AM CEST

5 Affected Services:

Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage Apr 26, 2021 3:25 AM–3:31 AM CEST

Automation - Zone A / Client Filter

Outage Apr 26, 2021 12:07 AM–1:59 AM CEST

Core Services / Content Provider

No events for 1 day!

Degraded Service Apr 24, 2021 9:08 AM–9:13 AM CEST

Automation - Zone B / Client Update

Degraded Service Apr 24, 2021 2:59 AM–3:01 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 24, 2021 2:58 AM–3:00 AM CEST

Infrastructure - Zone II / Event Tracker

No events for 1 day!

Degraded Service Apr 23, 2021 2:52 AM–2:53 AM CEST

Automation - Zone A / Statistics

Degraded Service Apr 23, 2021 2:52 AM–2:53 AM CEST

Automation - Zone A / Statistics

Degraded Service Apr 23, 2021 2:52 AM–2:53 AM CEST

Automation - Zone B / Statistics

Degraded Service Apr 22, 2021 8:35 PM–8:36 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 22, 2021 8:32 PM–8:33 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 22, 2021 8:15 PM–8:20 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 22, 2021 7:24 PM–7:25 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 22, 2021 3:24 PM–3:26 PM CEST

Automation - Zone A / Statistics

Degraded Service Apr 22, 2021 3:24 PM–3:26 PM CEST

Automation - Zone A / Statistics

Degraded Service Apr 22, 2021 3:24 PM–3:26 PM CEST

Automation - Zone B / Statistics

Outage Apr 22, 2021 1:16 PM–1:18 PM CEST

Automation - Zone B / Statistics

Outage Apr 22, 2021 1:16 PM–1:18 PM CEST

Automation - Zone A / Statistics

Outage Apr 22, 2021 1:16 PM–1:18 PM CEST

Automation - Zone A / Statistics

Outage Apr 22, 2021 3:26 AM–3:31 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Apr 21, 2021 12:41 PM–7:19 PM CEST

Automation - Zone A / Client Update

Degraded Service Apr 21, 2021 9:13 AM–9:14 AM CEST

Automation - Zone B / Client Update

Degraded Service Apr 21, 2021 9:08 AM–9:09 AM CEST

Automation - Zone B / Client Update

Degraded Service Apr 21, 2021 4:02 AM–4:11 AM CEST

Automation - Zone A / Client Update

Degraded Service Apr 20, 2021 8:08 PM–8:10 PM CEST

Automation - Zone B / Client Update

Outage Apr 20, 2021 4:21 AM–4:28 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Apr 20, 2021 4:10 AM–4:16 AM CEST

Automation - Zone A / Client Filter

Degraded Service Apr 20, 2021 3:46 AM–4:02 AM CEST

Automation - Zone A / Client Filter

Outage Apr 20, 2021 3:27 AM–3:32 AM CEST

Automation - Zone A / Client Filter

Promotions & Engagement Apr 19, 2021 5:40 PM CEST

5 Affected Services:

Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage Apr 19, 2021 4:31 PM–5:07 PM CEST

Core Services / Content Provider

Outage Apr 19, 2021 4:35 PM–5:06 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Apr 19, 2021 4:33 PM–5:06 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Apr 19, 2021 4:33 PM–5:06 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Apr 18, 2021 10:03 PM–10:06 PM CEST

Core Services / Analytics

Intermittent Service Apr 18, 2021 10:03 PM–10:06 PM CEST

Core Services / Analytics

No events for 1 day!

Outage Apr 17, 2021 3:49 AM–3:54 AM CEST

Core Services / Analytics

Outage Apr 17, 2021 3:49 AM–3:54 AM CEST

Core Services / Analytics

Outage Apr 17, 2021 3:17 AM–3:21 AM CEST

Core Services / Analytics

Outage Apr 17, 2021 3:17 AM–3:21 AM CEST

Core Services / Analytics

Degraded Service Apr 17, 2021 2:15 AM–2:19 AM CEST

Core Services / Analytics

Degraded Service Apr 17, 2021 2:15 AM–2:19 AM CEST

Core Services / Analytics

Degraded Service Apr 16, 2021 10:35 AM–10:37 AM CEST

Automation - Zone A / Jinjava processing engine

Degraded Service Apr 16, 2021 9:56 AM–10:32 AM CEST

Automation - Zone A / Jinjava processing engine

Degraded Service Apr 16, 2021 9:51 AM–9:54 AM CEST

Automation - Zone A / Jinjava processing engine

Degraded Service Apr 16, 2021 3:43 AM–3:52 AM CEST

Automation - Zone A / Client Filter

Degraded Service Apr 15, 2021 4:06 PM–4:07 PM CEST

Core Services / Client Export

Degraded Service Apr 15, 2021 2:04 AM–2:05 AM CEST

Core Services / Analytics

Degraded Service Apr 15, 2021 2:04 AM–2:05 AM CEST

Core Services / Analytics

Automation module issues Apr 14, 2021 1:43 PM–2:08 PM CEST

2 Affected Services:

Automation - Zone A / Journey and events processing
Automation - Zone B / Journey and events processing

Intermittent Service Apr 14, 2021 1:31 PM–1:55 PM CEST

Automation - Zone B / Audience

Degraded Service Apr 14, 2021 1:52 PM–1:55 PM CEST

Automation - Zone A / Audience

Degraded Service Apr 14, 2021 1:05 PM–1:14 PM CEST

Automation - Zone A / Client Update

Intermittent Service Apr 14, 2021 1:02 PM–1:04 PM CEST

Automation - Zone A / Audience

Outage Apr 14, 2021 1:02 PM–1:04 PM CEST

Automation - Zone A / Journey and events processing

Degraded Service Apr 14, 2021 5:20 AM–5:23 AM CEST

Core Services / Analytics

Degraded Service Apr 14, 2021 5:20 AM–5:23 AM CEST

Core Services / Analytics

Intermittent Service Apr 14, 2021 3:21 AM–3:31 AM CEST

Automation - Zone A / Client Filter

Outage Apr 13, 2021 4:15 AM–4:16 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Apr 13, 2021 4:07 AM–4:11 AM CEST

Automation - Zone A / Client Filter

Degraded Service Apr 12, 2021 2:59 PM–3:08 PM CEST

Automation - Zone A / Client Update

Outage Apr 12, 2021 10:46 AM–10:47 AM CEST

Clients / Registration

Outage Apr 11, 2021 8:16 PM–8:18 PM CEST

Core Services / Activities

Outage Apr 11, 2021 8:00 PM–8:04 PM CEST

Core Services / Activities

Outage Apr 11, 2021 7:54 PM–7:58 PM CEST

Core Services / Activities

Outage Apr 11, 2021 7:47 PM–7:49 PM CEST

Core Services / Activities

Outage Apr 11, 2021 7:17 PM–7:42 PM CEST

Core Services / Activities

Outage Apr 11, 2021 7:09 PM–7:12 PM CEST

Core Services / Activities

Outage Apr 11, 2021 7:02 PM–7:04 PM CEST

Core Services / Activities

Outage Apr 11, 2021 6:56 PM–6:57 PM CEST

Core Services / Activities

Outage Apr 11, 2021 6:41 PM–6:50 PM CEST

Core Services / Activities

Outage Apr 11, 2021 6:37 PM–6:38 PM CEST

Core Services / Activities

Intermittent Service Apr 11, 2021 5:26 PM–5:35 PM CEST

Core Services / Activities

Intermittent Service Apr 11, 2021 3:51 PM–4:29 PM CEST

Core Services / Content Provider

No events for 1 day!

Outage Apr 10, 2021 9:21 AM–9:23 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Apr 9, 2021 8:13 PM–8:16 PM CEST

Core Services / Analytics

Intermittent Service Apr 9, 2021 8:13 PM–8:16 PM CEST

Core Services / Analytics

Degraded Service Apr 9, 2021 7:03 PM–7:05 PM CEST

Core Services / Analytics

Degraded Service Apr 9, 2021 7:03 PM–7:05 PM CEST

Core Services / Analytics

Degraded Service Apr 9, 2021 2:59 AM–3:01 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 9, 2021 12:19 AM–12:20 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 9, 2021 12:17 AM–12:20 AM CEST

Core Services / Content Provider

Outage Apr 8, 2021 4:54 AM–4:58 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Apr 8, 2021 3:33 AM–4:43 AM CEST

Automation - Zone B / Client Filter

Outage Apr 8, 2021 3:07 AM–4:43 AM CEST

Automation - Zone A / Client Filter

Degraded Service Apr 8, 2021 4:07 AM–4:11 AM CEST

Core Services / Analytics

Degraded Service Apr 8, 2021 4:07 AM–4:11 AM CEST

Core Services / Analytics

Outage Apr 8, 2021 4:04 AM–4:06 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Apr 8, 2021 4:04 AM–4:06 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Apr 7, 2021 9:23 PM–9:26 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 9:23 PM–9:26 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 8:51 PM–8:54 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 8:51 PM–8:54 PM CEST

Core Services / Analytics

Outage Apr 7, 2021 8:21 PM–8:24 PM CEST

Core Services / Analytics

Outage Apr 7, 2021 8:21 PM–8:24 PM CEST

Core Services / Analytics

Intermittent Service Apr 7, 2021 7:49 PM–7:53 PM CEST

Core Services / Analytics

Intermittent Service Apr 7, 2021 7:49 PM–7:53 PM CEST

Core Services / Analytics

Outage Apr 7, 2021 7:18 PM–7:22 PM CEST

Core Services / Analytics

Outage Apr 7, 2021 7:18 PM–7:22 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 7:13 PM–7:15 PM CEST

Core Services / Content Provider

Degraded Service Apr 7, 2021 6:54 PM–6:58 PM CEST

Core Services / Content Provider

Degraded Service Apr 7, 2021 6:47 PM–6:51 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 6:47 PM–6:51 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 6:49 PM–6:50 PM CEST

Core Services / Content Provider

Degraded Service Apr 7, 2021 6:18 PM–6:19 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 6:18 PM–6:19 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 5:47 PM–5:49 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 5:47 PM–5:49 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 2:18 PM–2:20 PM CEST

Automation - Zone A / Jinjava processing engine

Intermittent Service Apr 7, 2021 1:29 PM–2:15 PM CEST

Automation - Zone A / Jinjava processing engine

Outage Apr 7, 2021 12:56 PM–1:03 PM CEST

Infrastructure - Zone I / Communication

Outage Apr 7, 2021 12:38 PM–12:39 PM CEST

Portal / Portal - login

Outage Apr 7, 2021 12:29 PM–12:32 PM CEST

Infrastructure - Zone I / Communication

Intermittent Service Apr 7, 2021 11:34 AM–12:31 PM CEST

Automation - Zone A / Jinjava processing engine

Degraded Service Apr 7, 2021 10:06 AM–10:08 AM CEST

Infrastructure - Zone I / Event Tracker

Outage Apr 7, 2021 10:04 AM–10:05 AM CEST

Core Services / Content Provider

Degraded Service Apr 7, 2021 10:04 AM–10:05 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Apr 7, 2021 10:04 AM–10:05 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Apr 7, 2021 10:04 AM–10:05 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Apr 7, 2021 10:04 AM–10:05 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Apr 7, 2021 6:41 AM–6:46 AM CEST

Core Services / Analytics

Outage Apr 7, 2021 6:41 AM–6:46 AM CEST

Core Services / Analytics

Degraded Service Apr 6, 2021 3:38 PM–4:25 PM CEST

Automation - Zone B / Jinjava processing engine

Intermittent Service Apr 6, 2021 3:09 PM–4:05 PM CEST

Automation - Zone B / Client Update

Intermittent Service Apr 6, 2021 3:00 PM–3:36 PM CEST

Automation - Zone A / Client Update

Degraded Service Apr 6, 2021 2:06 PM–3:02 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Apr 6, 2021 2:28 PM–2:51 PM CEST

Automation - Zone B / Client Update

Degraded Service Apr 6, 2021 2:28 PM–2:33 PM CEST

Automation - Zone A / Client Update

Degraded Service Apr 6, 2021 2:00 PM–2:03 PM CEST

Automation - Zone A / Client Update

Degraded Service Apr 6, 2021 5:15 AM–5:18 AM CEST

Automation - Zone A / Client Filter

Outage Apr 6, 2021 4:54 AM–5:01 AM CEST

Automation - Zone A / Client Filter

No events for 1 day!

AI Recommendations issues Apr 4, 2021 10:38 AM–11:27 AM CEST

AI Services / Recommendations

Outage Apr 4, 2021 10:01 AM–10:03 AM CEST

AI Services / Recommendations

Outage Apr 4, 2021 9:33 AM–9:58 AM CEST

AI Services / Recommendations

Outage Apr 4, 2021 8:37 AM–9:20 AM CEST

AI Services / Recommendations

Degraded Service Apr 3, 2021 4:11 PM–4:15 PM CEST

Core Services / Analytics

Degraded Service Apr 3, 2021 4:11 PM–4:15 PM CEST

Core Services / Analytics

Intermittent Service Apr 3, 2021 3:03 AM–11:08 AM CEST

Automation - Zone B / Client Update

Intermittent Service Apr 2, 2021 4:13 PM–Apr 3, 2021 5:12 AM CEST

Automation - Zone A / Client Update

Intermittent Service Apr 2, 2021 3:47 PM–Apr 3, 2021 2:59 AM CEST

Automation - Zone B / Client Update

Degraded Service Apr 2, 2021 11:49 PM–11:50 PM CEST

Core Services / Analytics

Degraded Service Apr 2, 2021 11:49 PM–11:50 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:53 PM–11:55 PM CEST

Portal / Portal - availibility

Degraded Service Apr 1, 2021 11:46 PM–11:47 PM CEST

Portal / Portal - availibility

Degraded Service Apr 1, 2021 11:43 PM–11:45 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:43 PM–11:45 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:34 PM–11:35 PM CEST

Portal / Portal - availibility

Degraded Service Apr 1, 2021 11:13 PM–11:14 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:13 PM–11:14 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 10:17 PM–10:18 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 10:17 PM–10:18 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 8:07 PM–8:27 PM CEST

Automation - Zone B / Client Filter

Outage Apr 1, 2021 6:39 PM–6:43 PM CEST

Core Services / Activities

Analytics issue identified Apr 1, 2021 4:09 PM–6:02 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 3:13 PM–3:17 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 3:13 PM–3:17 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 2:54 PM–2:56 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 2:54 PM–2:56 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 2:09 PM–2:13 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 2:09 PM–2:13 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 1:04 PM–1:07 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 1:04 PM–1:07 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:55 PM–1:00 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:55 PM–1:00 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:39 PM–12:41 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:39 PM–12:41 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:09 PM–12:12 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:09 PM–12:12 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:43 AM–11:44 AM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:43 AM–11:44 AM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:02 AM–11:09 AM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:02 AM–11:09 AM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 9:39 AM–9:40 AM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 9:39 AM–9:40 AM CEST

Core Services / Analytics

Intermittent Service Apr 1, 2021 8:54 AM–9:20 AM CEST

Automation - Zone A / Client Filter

Outage Mar 31, 2021 9:51 PM–9:52 PM CEST

AI Services / Search

Outage Mar 31, 2021 9:50 PM–9:51 PM CEST

AI Services / Recommendations

Outage Mar 31, 2021 9:26 PM–9:45 PM CEST

AI Services / Search

Outage Mar 31, 2021 9:27 PM–9:41 PM CEST

AI Services / Recommendations

Outage Mar 31, 2021 9:19 PM–9:25 PM CEST

AI Services / Recommendations

Outage Mar 31, 2021 9:18 PM–9:23 PM CEST

AI Services / Search

Degraded Service Mar 31, 2021 4:08 PM–4:12 PM CEST

Core Services / Analytics

Degraded Service Mar 31, 2021 4:08 PM–4:12 PM CEST

Core Services / Analytics

Outage Mar 31, 2021 5:33 AM–5:40 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 31, 2021 5:15 AM–5:28 AM CEST

Automation - Zone A / Client Filter

Outage Mar 31, 2021 5:07 AM–5:09 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 31, 2021 3:05 AM–5:01 AM CEST

Automation - Zone A / Client Filter

Degraded Service Mar 30, 2021 5:21 PM–5:24 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Mar 30, 2021 2:03 PM–2:29 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Mar 30, 2021 4:14 AM–4:26 AM CEST

Automation - Zone A / Client Filter

Degraded Service Mar 30, 2021 4:06 AM–4:08 AM CEST

Core Services / Analytics

Degraded Service Mar 30, 2021 4:06 AM–4:08 AM CEST

Core Services / Analytics

Degraded Service Mar 30, 2021 2:59 AM–3:02 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Mar 30, 2021 2:42 AM–3:01 AM CEST

Automation - Zone A / Client Filter

Outage Mar 30, 2021 1:59 AM–2:32 AM CEST

Automation - Zone A / Client Filter

Outage Mar 30, 2021 1:39 AM–1:51 AM CEST

Automation - Zone A / Client Filter

Outage Mar 30, 2021 1:01 AM–1:31 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 30, 2021 12:30 AM–12:56 AM CEST

Automation - Zone A / Client Filter

Outage Mar 29, 2021 11:29 PM–11:33 PM CEST

Core Services / Analytics

Outage Mar 29, 2021 11:29 PM–11:33 PM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 10:59 PM–11:01 PM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 10:59 PM–11:01 PM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 9:58 PM–10:00 PM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 9:58 PM–10:00 PM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 9:28 PM–9:30 PM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 9:28 PM–9:30 PM CEST

Core Services / Analytics

Outage Mar 29, 2021 4:11 PM–4:20 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Mar 29, 2021 4:10 PM–4:19 PM CEST

Core Services / Content Provider

Intermittent Service Mar 29, 2021 4:09 PM–4:19 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Mar 29, 2021 4:14 PM–4:19 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Mar 29, 2021 2:14 PM–2:15 PM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 2:14 PM–2:15 PM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 11:10 AM–1:22 PM CEST

Loyalty & Engagement / Promotions Points

Outage Mar 29, 2021 12:58 PM–12:59 PM CEST

Clients / Registration

Degraded Service Mar 29, 2021 10:47 AM–10:48 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 10:47 AM–10:48 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 10:35 AM–10:37 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 10:35 AM–10:37 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 9:01 AM–9:07 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 9:01 AM–9:07 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 8:53 AM–8:54 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 8:53 AM–8:54 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 8:32 AM–8:37 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 8:32 AM–8:37 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 8:23 AM–8:27 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 8:23 AM–8:27 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 8:18 AM–8:24 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 29, 2021 7:30 AM–7:40 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 7:30 AM–7:40 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 7:14 AM–7:32 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 29, 2021 6:58 AM–7:13 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 6:58 AM–7:13 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 5:54 AM–7:04 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 29, 2021 6:28 AM–6:43 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 6:28 AM–6:43 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 6:03 AM–6:13 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 6:03 AM–6:13 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 5:32 AM–5:44 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 5:32 AM–5:44 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 3:05 AM–5:41 AM CEST

Automation - Zone A / Client Filter

Degraded Service Mar 29, 2021 5:29 AM–5:31 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 5:29 AM–5:31 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 4:58 AM–5:13 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 4:58 AM–5:13 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 4:28 AM–4:43 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 4:28 AM–4:43 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 4:03 AM–4:14 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 4:03 AM–4:14 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 3:40 AM–3:43 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 3:40 AM–3:43 AM CEST

Core Services / Analytics

Degraded Service Mar 28, 2021 10:31 PM–10:34 PM CEST

Core Services / Analytics

Degraded Service Mar 28, 2021 10:31 PM–10:34 PM CEST

Core Services / Analytics

Outage Mar 28, 2021 8:27 AM–8:38 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 8:27 AM–8:38 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 7:57 AM–8:13 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 7:57 AM–8:13 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 7:52 AM–8:01 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 28, 2021 7:28 AM–7:43 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 7:28 AM–7:43 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 5:05 AM–7:41 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 28, 2021 6:57 AM–7:10 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 6:57 AM–7:10 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 6:28 AM–6:42 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 6:28 AM–6:42 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 5:57 AM–6:13 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 5:57 AM–6:13 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 5:27 AM–5:43 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 5:27 AM–5:43 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 4:59 AM–5:13 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 4:59 AM–5:13 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 3:08 AM–5:01 AM CEST

Automation - Zone A / Client Filter

Outage Mar 28, 2021 4:28 AM–4:45 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 4:28 AM–4:45 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 4:04 AM–4:08 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 4:04 AM–4:08 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Mar 26, 2021 12:26 PM–12:27 PM CET

Core Services / Analytics

Degraded Service Mar 26, 2021 12:26 PM–12:27 PM CET

Core Services / Analytics

2 Affected Services:

Portal / Portal - availibility
Portal / Portal - login

Outage Mar 25, 2021 11:36 PM–11:43 PM CET

Core Services / Analytics

Outage Mar 25, 2021 11:36 PM–11:43 PM CET

Core Services / Analytics

Outage Mar 25, 2021 5:04 PM–5:08 PM CET

Core Services / Activities

Degraded Service Mar 25, 2021 9:07 AM–9:13 AM CET

Automation - Zone A / Statistics

Degraded Service Mar 25, 2021 9:07 AM–9:13 AM CET

Automation - Zone A / Statistics

Degraded Service Mar 25, 2021 9:07 AM–9:13 AM CET

Automation - Zone B / Statistics

Degraded Service Mar 25, 2021 9:02 AM–9:04 AM CET

Automation - Zone A / Statistics

Degraded Service Mar 25, 2021 9:02 AM–9:04 AM CET

Automation - Zone A / Statistics

Degraded Service Mar 25, 2021 9:02 AM–9:04 AM CET

Automation - Zone B / Statistics

Outage Mar 25, 2021 4:09 AM–4:12 AM CET

Core Services / Analytics

Outage Mar 25, 2021 4:09 AM–4:12 AM CET

Core Services / Analytics

Outage Mar 25, 2021 3:39 AM–3:40 AM CET

Core Services / Analytics

Outage Mar 25, 2021 3:39 AM–3:40 AM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 2:35 PM–2:36 PM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 2:35 PM–2:36 PM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 2:24 PM–2:25 PM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 2:24 PM–2:25 PM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 12:25 PM–12:26 PM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 12:25 PM–12:26 PM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 11:57 AM–12:01 PM CET

Automation - Zone A / Client Update

Intermittent Service Mar 24, 2021 10:06 AM–11:54 AM CET

Automation - Zone A / Client Update

Degraded Service Mar 23, 2021 7:15 PM–7:16 PM CET

Core Services / Analytics

Degraded Service Mar 23, 2021 7:15 PM–7:16 PM CET

Core Services / Analytics

Outage Mar 23, 2021 3:15 AM–3:17 AM CET

Automation - Zone A / Client Filter

Outage Mar 22, 2021 6:38 PM–6:43 PM CET

Core Services / Analytics

Outage Mar 22, 2021 6:38 PM–6:43 PM CET

Core Services / Analytics

Outage Mar 22, 2021 6:08 PM–6:13 PM CET

Core Services / Analytics

Outage Mar 22, 2021 6:08 PM–6:13 PM CET

Core Services / Analytics

Degraded Service Mar 22, 2021 5:40 PM–5:43 PM CET

Core Services / Analytics

Degraded Service Mar 22, 2021 5:40 PM–5:43 PM CET

Core Services / Analytics

Outage Mar 22, 2021 3:17 PM–3:21 PM CET

Core Services / Activities

Intermittent Service Mar 22, 2021 1:16 PM–1:21 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Mar 22, 2021 12:06 PM–12:22 PM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Mar 22, 2021 11:48 AM–12:05 PM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Mar 21, 2021 3:13 PM–3:14 PM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:13 PM–3:14 PM CET

Core Services / Analytics

Outage Mar 21, 2021 10:20 AM–11:50 AM CET

Infrastructure - Zone I / Communication

Degraded Service Mar 21, 2021 4:55 AM–5:00 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 4:55 AM–5:00 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 4:25 AM–4:29 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 4:25 AM–4:29 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:56 AM–3:59 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:56 AM–3:59 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:26 AM–3:28 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:26 AM–3:28 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:04 AM–3:07 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:04 AM–3:07 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:05 PM–4:06 PM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:05 PM–4:06 PM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:55 AM–4:57 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:55 AM–4:57 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:24 AM–4:25 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:24 AM–4:25 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 3:53 AM–3:58 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 3:53 AM–3:58 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 3:24 AM–3:27 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 3:24 AM–3:27 AM CET

Core Services / Analytics

Degraded Service Mar 19, 2021 4:43 PM–4:45 PM CET

Core Services / Analytics

Degraded Service Mar 19, 2021 4:43 PM–4:45 PM CET

Core Services / Analytics

Intermittent Service Mar 19, 2021 6:57 AM–7:01 AM CET

Core Services / Analytics

Intermittent Service Mar 19, 2021 6:57 AM–7:01 AM CET

Core Services / Analytics

Intermittent Service Mar 19, 2021 4:24 AM–4:28 AM CET

Core Services / Analytics

Intermittent Service Mar 19, 2021 4:24 AM–4:28 AM CET

Core Services / Analytics

Outage Mar 19, 2021 3:05 AM–3:10 AM CET

Core Services / Analytics

Outage Mar 19, 2021 3:05 AM–3:10 AM CET

Core Services / Analytics

Degraded Service Mar 19, 2021 12:43 AM–12:44 AM CET

Core Services / Client Export

Intermittent Service Mar 18, 2021 6:37 PM–6:40 PM CET

Core Services / Analytics

Intermittent Service Mar 18, 2021 6:37 PM–6:40 PM CET

Core Services / Analytics

Degraded Service Mar 18, 2021 5:58 PM–6:02 PM CET

Core Services / Analytics

Degraded Service Mar 18, 2021 5:58 PM–6:02 PM CET

Core Services / Analytics

Degraded Service Mar 18, 2021 11:29 AM–11:31 AM CET

Core Services / Analytics

Degraded Service Mar 18, 2021 11:29 AM–11:31 AM CET

Core Services / Analytics

Degraded Service Mar 18, 2021 11:00 AM–11:23 AM CET

Automation - Zone A / Client Update

Outage Mar 18, 2021 9:39 AM–9:40 AM CET

Core Services / Client Export

Outage Mar 17, 2021 11:20 AM–11:26 AM CET

Loyalty & Engagement / Promotions for POS

Outage Mar 17, 2021 11:20 AM–11:25 AM CET

Core Services / Content Provider

Degraded Service Mar 17, 2021 11:21 AM–11:25 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Mar 16, 2021 12:45 PM–12:47 PM CET

Core Services / Analytics

Degraded Service Mar 16, 2021 12:45 PM–12:47 PM CET

Core Services / Analytics

Degraded Service Mar 16, 2021 11:47 AM–11:50 AM CET

Core Services / Analytics

Degraded Service Mar 16, 2021 11:47 AM–11:50 AM CET

Core Services / Analytics

Intermittent Service Mar 16, 2021 3:27 AM–3:30 AM CET

Core Services / Analytics

Intermittent Service Mar 16, 2021 3:27 AM–3:30 AM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 9:49 PM–9:51 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 9:49 PM–9:51 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 7:49 PM–7:52 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 7:49 PM–7:52 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 6:20 PM–6:22 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 6:20 PM–6:22 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 2:31 PM–2:35 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 2:31 PM–2:35 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 10:03 AM–10:09 AM CET

Automation - Zone A / Client Update

Degraded Service Mar 15, 2021 1:59 AM–2:01 AM CET

Infrastructure - Zone I / Event Tracker

No events for 1 day!

Intermittent Service Mar 13, 2021 8:56 AM–12:10 PM CET

Portal / Portal - availibility

Intermittent Service Mar 13, 2021 9:02 AM–12:10 PM CET

Core Services / Website

No events for 1 day!

Degraded Service Mar 12, 2021 1:58 AM–1:59 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Mar 12, 2021 1:14 AM–1:18 AM CET

Core Services / Analytics

Degraded Service Mar 12, 2021 1:14 AM–1:18 AM CET

Core Services / Analytics

Intermittent Service Mar 12, 2021 1:08 AM–1:15 AM CET

Core Services / API

Degraded Service Mar 11, 2021 9:30 PM–9:31 PM CET

Automation - Zone A / Journey and events processing

Degraded Service Mar 11, 2021 3:59 PM–4:04 PM CET

Core Services / Analytics

Degraded Service Mar 11, 2021 3:59 PM–4:04 PM CET

Core Services / Analytics

Intermittent Service Mar 11, 2021 1:32 PM–1:38 PM CET

Core Services / Analytics

Intermittent Service Mar 11, 2021 1:32 PM–1:38 PM CET

Core Services / Analytics

Degraded Service Mar 11, 2021 1:22 PM–1:30 PM CET

Core Services / Analytics

Degraded Service Mar 11, 2021 1:22 PM–1:30 PM CET

Core Services / Analytics

Outage Mar 11, 2021 8:05 AM–8:06 AM CET

Clients / Registration

Outage Mar 11, 2021 3:06 AM–3:07 AM CET

Core Services / Analytics

Outage Mar 11, 2021 3:06 AM–3:07 AM CET

Core Services / Analytics

Degraded Service Mar 10, 2021 10:56 PM–10:58 PM CET

Core Services / Analytics

Degraded Service Mar 10, 2021 10:56 PM–10:58 PM CET

Core Services / Analytics

Intermittent Service Mar 10, 2021 9:33 PM–10:00 PM CET

Automation - Zone A / Client Update

Intermittent Service Mar 10, 2021 11:42 AM–12:12 PM CET

Automation - Zone A / Send Event

Intermittent Service Mar 10, 2021 2:21 AM–3:49 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Mar 10, 2021 2:08 AM–3:43 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Mar 10, 2021 2:00 AM–3:39 AM CET

Core Services / API

Degraded Service Mar 9, 2021 9:30 PM–9:31 PM CET

Automation - Zone A / Journey and events processing

Degraded Service Mar 9, 2021 4:45 PM–4:53 PM CET

Core Services / Activities

Analytics module maintenance Mar 9, 2021 8:25 AM–9:00 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:17 AM–8:21 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:17 AM–8:21 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:13 AM–8:15 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:13 AM–8:15 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:07 AM–8:11 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:07 AM–8:11 AM CET

Core Services / Analytics

Intermittent Service Mar 9, 2021 3:19 AM–3:22 AM CET

Automation - Zone A / Client Filter

Degraded Service Mar 8, 2021 2:45 PM–2:47 PM CET

Core Services / Content Provider

Degraded Service Mar 8, 2021 2:46 PM–2:47 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Mar 8, 2021 2:34 PM–2:38 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Mar 8, 2021 2:36 PM–2:38 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Mar 8, 2021 2:34 PM–2:37 PM CET

Core Services / Content Provider

Intermittent Service Mar 8, 2021 1:49 PM–1:53 PM CET

Core Services / Content Provider

Outage Mar 8, 2021 1:50 PM–1:53 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Mar 8, 2021 1:52 PM–1:53 PM CET

Loyalty & Engagement / Promotions for POS

Outage Mar 8, 2021 9:44 AM–9:45 AM CET

Clients / Registration

Degraded Service Mar 8, 2021 12:07 AM–12:08 AM CET

Core Services / Analytics

Degraded Service Mar 8, 2021 12:07 AM–12:08 AM CET

Core Services / Analytics

Degraded Service Mar 7, 2021 9:39 PM–9:40 PM CET

Automation - Zone A / Webhooks

Intermittent Service Mar 7, 2021 9:06 PM–9:36 PM CET

Automation - Zone A / Webhooks

Degraded Service Mar 7, 2021 12:42 PM–12:43 PM CET

Core Services / API

Outage Mar 6, 2021 10:58 PM–10:59 PM CET

Core Services / Content Provider

Intermittent Service Mar 6, 2021 8:45 PM–8:48 PM CET

Core Services / Analytics

Intermittent Service Mar 6, 2021 8:45 PM–8:48 PM CET

Core Services / Analytics

Outage Mar 6, 2021 5:49 AM–5:50 AM CET

Clients / Registration

Intermittent Service Mar 5, 2021 9:08 PM–10:27 PM CET

Automation - Zone A / Webhooks

AI recommendations issues Mar 5, 2021 4:30 PM–4:55 PM CET

3 Affected Services:

AI Services / Search
AI Services / Recommendations
AI Services / AI Engine

Outage Mar 5, 2021 4:25 PM–4:29 PM CET

AI Services / Recommendations

No events for 1 day!

Outage Mar 4, 2021 3:50 PM–4:05 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Mar 4, 2021 3:46 PM–3:47 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 3:46 PM–3:47 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 3:43 PM–3:44 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 3:43 PM–3:44 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 3:40 PM–3:42 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 3:40 PM–3:42 PM CET

Core Services / Analytics

Maintenance Mar 4, 2021 3:00 PM–3:30 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 2:35 PM–2:36 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Mar 4, 2021 12:34 PM–12:35 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Mar 4, 2021 7:41 AM–7:45 AM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 7:41 AM–7:45 AM CET

Core Services / Analytics

Intermittent Service Mar 4, 2021 6:35 AM–6:38 AM CET

Core Services / Analytics

Intermittent Service Mar 4, 2021 6:35 AM–6:38 AM CET

Core Services / Analytics

Maintenance Mar 3, 2021 11:00 PM–Mar 4, 2021 12:00 AM CET

Core Services / Analytics

Degraded Service Mar 3, 2021 11:15 PM–11:20 PM CET

Automation - Zone A / Client Filter

Intermittent Service Mar 3, 2021 9:11 PM–10:26 PM CET

Automation - Zone A / Webhooks

Intermittent Service Mar 3, 2021 8:48 PM–9:13 PM CET

Infrastructure - Zone I / Event Tracker

Outage Mar 3, 2021 9:00 PM–9:02 PM CET

Core Services / Content Provider

Intermittent Service Mar 3, 2021 9:00 PM–9:02 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Mar 3, 2021 9:00 PM–9:02 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Mar 3, 2021 9:00 PM–9:02 PM CET

Loyalty & Engagement / Promotions for POS

Intermittent Service Mar 3, 2021 8:56 PM–8:59 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Mar 3, 2021 8:52 PM–8:58 PM CET

Core Services / Content Provider

Intermittent Service Mar 3, 2021 8:54 PM–8:58 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Mar 3, 2021 8:54 PM–8:58 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Mar 3, 2021 8:56 PM–8:58 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Mar 3, 2021 8:55 PM–8:57 PM CET

Loyalty & Engagement / Promotions for POS

Intermittent Service Mar 3, 2021 8:45 PM–8:51 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Mar 3, 2021 8:45 PM–8:51 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Mar 3, 2021 8:45 PM–8:50 PM CET

Loyalty & Engagement / Promotions For Client

Outage Mar 3, 2021 8:48 PM–8:50 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Mar 3, 2021 8:48 PM–8:50 PM CET

Infrastructure - Zone II / Event Tracker

Intermittent Service Mar 3, 2021 8:45 PM–8:50 PM CET

Loyalty & Engagement / Promotions for POS

Outage Mar 3, 2021 8:45 PM–8:49 PM CET

Core Services / Content Provider

Outage Mar 3, 2021 5:18 PM–5:20 PM CET

Loyalty & Engagement / Promotions Redeem

Analytics issue identified Mar 3, 2021 2:39 PM–3:03 PM CET

3 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics

Degraded Service Mar 3, 2021 12:32 PM–12:33 PM CET

Core Services / API

Degraded Service Mar 3, 2021 2:01 AM–2:03 AM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Mar 3, 2021 2:01 AM–2:02 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Mar 2, 2021 10:08 PM–10:09 PM CET

Clients / Registration

Outage Mar 2, 2021 6:00 PM–6:01 PM CET

Clients / Registration

Degraded Service Mar 2, 2021 4:59 PM–5:00 PM CET

Core Services / Content Provider

Intermittent Service Mar 2, 2021 2:02 AM–2:49 AM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Mar 1, 2021 11:31 PM–11:36 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Mar 1, 2021 10:14 PM–10:37 PM CET

Infrastructure - Zone I / Event Tracker

No events for 1 day!

Intermittent Service Feb 27, 2021 9:11 PM–10:43 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 27, 2021 2:00 AM–2:03 AM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 27, 2021 1:59 AM–2:00 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Feb 26, 2021 3:00 PM–3:08 PM CET

Infrastructure - Zone I / Event Tracker

No events for 1 day!

Degraded Service Feb 25, 2021 12:21 PM–12:22 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Feb 25, 2021 12:19 PM–12:21 PM CET

Core Services / Content Provider

Intermittent Service Feb 25, 2021 12:08 PM–12:16 PM CET

Loyalty & Engagement / Promotions Redeem

Intermittent Service Feb 25, 2021 12:12 PM–12:15 PM CET

Loyalty & Engagement / Promotions For Client

Intermittent Service Feb 25, 2021 12:06 PM–12:14 PM CET

Core Services / Content Provider

Outage Feb 25, 2021 12:11 PM–12:13 PM CET

Loyalty & Engagement / Promotions for POS

No events for 1 day!

Intermittent Service Feb 23, 2021 9:10 PM–10:45 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 23, 2021 4:06 AM–4:08 AM CET

Core Services / API

Degraded Service Feb 23, 2021 1:58 AM–2:00 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Feb 23, 2021 1:59 AM–2:00 AM CET

Infrastructure - Zone I / Event Tracker

Lack of progress bars Feb 22, 2021 6:03 PM CET

Core Services / Imports

Degraded Service Feb 22, 2021 5:04 PM–5:05 PM CET

Automation - Zone A / Client Filter

Degraded Service Feb 22, 2021 5:01 PM–5:04 PM CET

Automation - Zone A / Webhooks

No events for 1 day!

Outage Feb 21, 2021 6:56 AM–6:58 AM CET

Clients / Registration

Degraded Service Feb 20, 2021 11:11 PM–11:15 PM CET

Automation - Zone A / Client Filter

Dynamic content maintanance Feb 20, 2021 2:15 PM–4:25 PM CET

3 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Dynamic Content

Intermittent Service Feb 20, 2021 2:50 AM–8:12 AM CET

Automation - Zone A / Client Filter

Degraded Service Feb 19, 2021 9:09 PM–9:48 PM CET

Automation - Zone A / Webhooks

Issue with AI Search Feb 19, 2021 3:51 PM–4:01 PM CET

AI Services / Search

Degraded Service Feb 19, 2021 1:22 PM–1:25 PM CET

Automation - Zone B / Client Update

Intermittent Service Feb 19, 2021 9:20 AM–9:42 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Feb 19, 2021 9:19 AM–9:34 AM CET

Infrastructure - Zone II / Event Tracker

Outage Feb 19, 2021 4:44 AM–4:48 AM CET

Core Services / Catalogs

Outage Feb 19, 2021 3:00 AM–3:01 AM CET

Clients / Login

Intermittent Service Feb 19, 2021 12:07 AM–1:31 AM CET

Automation - Zone B / Client Update

Intermittent Service Feb 18, 2021 3:32 PM–3:55 PM CET

Core Services / Content Provider

Outage Feb 18, 2021 11:24 AM–12:07 PM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 17, 2021 9:08 PM–9:50 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 17, 2021 10:24 AM–10:32 AM CET

Core Services / Activities

Degraded Service Feb 17, 2021 9:58 AM–9:59 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 17, 2021 9:55 AM–9:56 AM CET

Automation - Zone B / Webhooks

Intermittent Service Feb 16, 2021 4:56 PM–6:48 PM CET

Automation - Zone A / Jinjava processing engine

Intermittent Service Feb 16, 2021 1:06 PM–1:30 PM CET

Automation - Zone A / Client Filter

Degraded Service Feb 16, 2021 1:27 PM–1:30 PM CET

Automation - Zone B / Client Filter

Degraded Service Feb 16, 2021 11:06 AM–11:07 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 16, 2021 9:57 AM–9:58 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 15, 2021 9:07 PM–9:49 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 15, 2021 8:17 PM–8:20 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 15, 2021 8:17 PM–8:18 PM CET

Portal / Portal - availibility

Degraded Service Feb 15, 2021 8:13 PM–8:15 PM CET

Portal / Portal - availibility

Degraded Service Feb 15, 2021 11:06 AM–11:08 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 15, 2021 9:56 AM–9:59 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 14, 2021 11:06 AM–11:07 AM CET

Automation - Zone B / Webhooks

Outage Feb 14, 2021 9:18 AM–10:26 AM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 13, 2021 9:09 PM–9:49 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 13, 2021 11:07 AM–11:09 AM CET

Automation - Zone B / Webhooks

Outage Feb 13, 2021 10:01 AM–10:21 AM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 13, 2021 9:57 AM–10:06 AM CET

Automation - Zone B / Webhooks

Outage Feb 12, 2021 6:12 PM–7:17 PM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 12, 2021 11:14 AM–11:17 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 12, 2021 10:34 AM–11:05 AM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 12, 2021 10:33 AM–11:04 AM CET

Infrastructure - Zone II / Communication

Degraded Service Feb 11, 2021 9:57 PM–9:58 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 11, 2021 9:54 PM–9:55 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 11, 2021 9:16 PM–9:53 PM CET

Automation - Zone A / Webhooks

Outage Feb 11, 2021 4:51 PM–5:36 PM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 11, 2021 11:07 AM–11:11 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 11, 2021 10:14 AM–10:29 AM CET

Automation - Zone A / Client Update

Degraded Service Feb 11, 2021 9:59 AM–10:13 AM CET

Automation - Zone B / Webhooks

Intermittent Service Feb 11, 2021 9:35 AM–10:06 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Feb 11, 2021 9:35 AM–9:56 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Feb 11, 2021 9:05 AM–9:09 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Feb 10, 2021 7:14 PM–7:49 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 10, 2021 7:18 PM–7:19 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Feb 10, 2021 6:34 PM–6:37 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 10, 2021 5:45 PM–5:46 PM CET

Core Services / API

Intermittent Service Feb 10, 2021 4:51 PM–5:24 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 10, 2021 5:03 PM–5:04 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Feb 10, 2021 4:35 PM–4:41 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 10, 2021 3:05 PM–3:10 PM CET

Infrastructure - Zone I / Event Tracker

Issue with portal availability. Feb 10, 2021 2:23 PM–2:53 PM CET

2 Affected Services:

Portal / Portal - availibility
Portal / Portal - login

Degraded Service Feb 10, 2021 1:57 PM–2:01 PM CET

Portal / Portal - availibility

Degraded Service Feb 10, 2021 1:47 PM–1:49 PM CET

Infrastructure - Zone II / Event Tracker

Issue with portal availability. Feb 10, 2021 1:15 PM–1:25 PM CET

2 Affected Services:

Portal / Portal - availibility
Portal / Portal - login

Degraded Service Feb 10, 2021 1:16 PM–1:17 PM CET

Core Services / API

Outage Feb 10, 2021 12:24 PM–12:32 PM CET

Infrastructure - Zone I / Communication

Outage Feb 10, 2021 12:21 PM–12:23 PM CET

Infrastructure - Zone I / Communication

Outage Feb 10, 2021 10:55 AM–12:11 PM CET

Infrastructure - Zone I / Communication

Intermittent Service Feb 10, 2021 10:45 AM–11:04 AM CET

Infrastructure - Zone I / Event Tracker

Platform Maintenance Feb 9, 2021 11:00 PM–Feb 10, 2021 1:00 AM CET

Portal / Portal - availibility

Degraded Service Feb 9, 2021 9:11 PM–9:51 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 9, 2021 9:02 PM–9:09 PM CET

Automation - Zone A / Client Filter

Intermittent Service Feb 9, 2021 5:20 PM–5:43 PM CET

Infrastructure - Zone I / Event Tracker

Problem with statistics in automation Feb 9, 2021 12:37 PM–1:21 PM CET

2 Affected Services:

Automation - Zone A / Journey and events processing
Automation - Zone B / Journey and events processing

Intermittent Service Feb 8, 2021 11:31 PM–11:51 PM CET

Automation - Zone A / Client Update

Outage Feb 8, 2021 3:28 PM–3:29 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Feb 8, 2021 3:28 PM–3:29 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Feb 8, 2021 2:44 PM–2:45 PM CET

Automation - Zone A / Client Update

Degraded Service Feb 8, 2021 1:18 PM–1:20 PM CET

Core Services / Activities

Degraded Service Feb 7, 2021 9:28 PM–9:31 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 7, 2021 9:22 PM–9:25 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 7, 2021 9:55 AM–10:09 AM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Feb 7, 2021 2:15 AM–2:25 AM CET

Infrastructure - Zone I / Event Tracker

Outage Feb 6, 2021 4:34 PM–4:36 PM CET

Clients / Registration

Degraded Service Feb 5, 2021 9:41 PM–9:42 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 5, 2021 9:20 PM–9:38 PM CET

Automation - Zone A / Webhooks

Outage Feb 5, 2021 3:28 PM–3:28 PM CET

Clients / Registration

Service Issue - Maintenance Feb 4, 2021 11:30 PM–Feb 5, 2021 12:30 AM CET

7 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Core Services / Emails

Degraded Service Feb 4, 2021 8:25 PM–8:26 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 4, 2021 5:08 PM–5:09 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 3, 2021 9:38 PM–9:41 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 3, 2021 9:18 PM–9:33 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 3, 2021 9:12 PM–9:13 PM CET

Automation - Zone A / Webhooks

Intermittent Service Feb 3, 2021 4:09 PM–4:19 PM CET

Automation - Zone A / Client Filter

Degraded Service Feb 3, 2021 10:24 AM–10:29 AM CET

Automation - Zone A / Client Update

No events for 1 day!

Degraded Service Feb 1, 2021 9:19 PM–9:45 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 1, 2021 9:11 PM–9:16 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 1, 2021 11:08 AM–11:10 AM CET

Automation - Zone B / Jinjava processing engine

No events for 1 day!

Outage Jan 31, 2021 4:02 AM–4:12 AM CET

Core Services / Analytics

Outage Jan 31, 2021 4:02 AM–4:12 AM CET

Core Services / Analytics

Outage Jan 31, 2021 4:02 AM–4:03 AM CET

Core Services / Content Provider

Catalogs maintenance Jan 30, 2021 11:30 PM–Jan 31, 2021 12:00 AM CET

Core Services / Catalogs

Degraded Service Jan 30, 2021 11:39 PM–11:40 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Jan 30, 2021 9:37 PM–9:44 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 30, 2021 9:18 PM–9:34 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 30, 2021 9:11 PM–9:16 PM CET

Automation - Zone A / Webhooks

Intermittent Service Jan 30, 2021 1:30 AM–1:46 AM CET

Core Services / Catalogs

Intermittent Service Jan 29, 2021 1:38 PM–1:45 PM CET

Core Services / Catalogs

Intermittent Service Jan 29, 2021 1:20 PM–1:34 PM CET

Core Services / Catalogs

Intermittent Service Jan 29, 2021 12:30 PM–12:54 PM CET

Core Services / Catalogs

Degraded Service Jan 29, 2021 12:15 PM–12:18 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Jan 29, 2021 12:13 PM–12:18 PM CET

Infrastructure - Zone II / Event Tracker

Intermittent Service Jan 29, 2021 12:00 PM–12:13 PM CET

Core Services / Catalogs

Outage Jan 29, 2021 9:14 AM–9:30 AM CET

Core Services / Catalogs

Degraded Service Jan 28, 2021 9:19 PM–9:49 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 28, 2021 9:12 PM–9:15 PM CET

Automation - Zone A / Webhooks

Intermittent Service Jan 28, 2021 5:41 PM–5:51 PM CET

Core Services / Catalogs

Intermittent Service Jan 28, 2021 4:01 PM–4:10 PM CET

Core Services / Catalogs

Outage Jan 28, 2021 2:14 AM–2:18 AM CET

Core Services / Catalogs

Email maintenance Jan 28, 2021 12:00 AM–12:30 AM CET

Core Services / Emails

Degraded Service Jan 27, 2021 10:45 PM–10:49 PM CET

Automation - Zone A / Client Update

Degraded Service Jan 27, 2021 3:23 PM–3:36 PM CET

Core Services / Activities

Intermittent Service Jan 27, 2021 2:54 PM–2:59 PM CET

Core Services / Catalogs

Intermittent Service Jan 27, 2021 9:59 AM–10:10 AM CET

Core Services / Catalogs

Intermittent Service Jan 27, 2021 9:13 AM–9:29 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 8:42 AM–8:57 AM CET

Core Services / Catalogs

Intermittent Service Jan 27, 2021 6:11 AM–6:25 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 5:50 AM–5:51 AM CET

Core Services / Activities

Outage Jan 27, 2021 5:34 AM–5:47 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 5:27 AM–5:32 AM CET

Core Services / Activities

Outage Jan 27, 2021 5:11 AM–5:13 AM CET

Core Services / Activities

Outage Jan 27, 2021 4:52 AM–4:54 AM CET

Core Services / Activities

Outage Jan 27, 2021 4:25 AM–4:29 AM CET

Core Services / Activities

Outage Jan 27, 2021 4:06 AM–4:07 AM CET

Core Services / Activities

Outage Jan 27, 2021 3:34 AM–3:48 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 3:46 AM–3:47 AM CET

Core Services / Activities

Outage Jan 27, 2021 3:40 AM–3:44 AM CET

Core Services / Activities

Outage Jan 27, 2021 3:24 AM–3:25 AM CET

Core Services / Activities

Intermittent Service Jan 27, 2021 2:32 AM–2:46 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 2:38 AM–2:39 AM CET

Core Services / Activities

Outage Jan 27, 2021 2:31 AM–2:34 AM CET

Core Services / Activities

Intermittent Service Jan 27, 2021 2:06 AM–2:12 AM CET

Core Services / Activities

Intermittent Service Jan 27, 2021 1:30 AM–1:46 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 12:29 AM–12:41 AM CET

Core Services / Catalogs

Degraded Service Jan 27, 2021 12:24 AM–12:27 AM CET

Core Services / Activities

Degraded Service Jan 26, 2021 9:39 PM–9:46 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 26, 2021 9:23 PM–9:37 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 26, 2021 9:12 PM–9:21 PM CET

Automation - Zone A / Webhooks

Intermittent Service Jan 26, 2021 5:22 PM–5:29 PM CET

Core Services / Catalogs

Outage Jan 26, 2021 3:17 PM–3:20 PM CET

Core Services / Catalogs

Outage Jan 26, 2021 6:28 AM–6:29 AM CET

Core Services / Activities

Outage Jan 26, 2021 6:23 AM–6:25 AM CET

Core Services / Activities

Outage Jan 26, 2021 6:09 AM–6:11 AM CET

Core Services / Activities

Outage Jan 26, 2021 6:03 AM–6:06 AM CET

Core Services / Activities

Outage Jan 26, 2021 5:41 AM–5:43 AM CET

Core Services / Activities

Outage Jan 26, 2021 5:07 AM–5:08 AM CET

Core Services / Activities

Outage Jan 26, 2021 3:54 AM–3:57 AM CET

Core Services / Activities

Outage Jan 26, 2021 2:30 AM–2:32 AM CET

Core Services / Activities

Outage Jan 26, 2021 2:10 AM–2:11 AM CET

Core Services / Activities

Outage Jan 26, 2021 2:04 AM–2:05 AM CET

Core Services / Activities

Outage Jan 26, 2021 1:40 AM–1:47 AM CET

Core Services / Activities

Outage Jan 26, 2021 12:52 AM–12:59 AM CET

Core Services / Activities

Degraded Service Jan 25, 2021 8:21 PM–8:40 PM CET

Automation - Zone A / Client Update

Outage Jan 25, 2021 6:36 PM–6:47 PM CET

Core Services / Content Provider

Degraded Service Jan 25, 2021 6:39 PM–6:47 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Jan 25, 2021 6:37 PM–6:46 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Jan 25, 2021 6:43 PM–6:45 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 25, 2021 6:43 PM–6:45 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 25, 2021 6:35 PM–6:39 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 25, 2021 6:35 PM–6:39 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jan 25, 2021 6:16 PM–6:34 PM CET

Core Services / Content Provider

Degraded Service Jan 25, 2021 6:19 PM–6:34 PM CET

Loyalty & Engagement / Promotions For Client

Intermittent Service Jan 25, 2021 6:16 PM–6:34 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Jan 25, 2021 6:16 PM–6:34 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 25, 2021 6:18 PM–6:34 PM CET

Loyalty & Engagement / Promotions for POS

Problem with terrarium Jan 25, 2021 5:57 PM–6:14 PM CET

6 Affected Services:

Core Services / Content Provider
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Client Filter
Automation - Zone B / Client Filter

Outage Jan 25, 2021 5:43 PM–5:48 PM CET

Loyalty & Engagement / Promotions for POS

Outage Jan 25, 2021 5:42 PM–5:47 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jan 25, 2021 5:42 PM–5:47 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 25, 2021 11:05 AM–11:12 AM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Jan 25, 2021 5:19 AM–5:20 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:53 AM–4:55 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:36 AM–4:38 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:29 AM–4:32 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:23 AM–4:27 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:20 AM–4:21 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:15 AM–4:16 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:06 AM–4:09 AM CET

Core Services / API

Degraded Service Jan 25, 2021 3:24 AM–3:27 AM CET

Core Services / API

Degraded Service Jan 25, 2021 2:48 AM–2:51 AM CET

Core Services / API

Degraded Service Jan 25, 2021 2:29 AM–2:30 AM CET

Core Services / API

Outage Jan 25, 2021 2:09 AM–2:10 AM CET

Core Services / Activities

Degraded Service Jan 24, 2021 9:25 PM–9:47 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 24, 2021 9:12 PM–9:17 PM CET

Automation - Zone A / Webhooks

Outage Jan 24, 2021 8:02 AM–8:05 AM CET

Core Services / Activities

Outage Jan 24, 2021 7:38 AM–7:42 AM CET

Core Services / Activities

Outage Jan 24, 2021 7:18 AM–7:21 AM CET

Core Services / Activities

Outage Jan 24, 2021 6:03 AM–6:04 AM CET

Core Services / Activities

Degraded Service Jan 24, 2021 4:14 AM–4:17 AM CET

Core Services / API

Degraded Service Jan 24, 2021 4:09 AM–4:13 AM CET

Core Services / API

Degraded Service Jan 24, 2021 4:05 AM–4:07 AM CET

Core Services / API

Outage Jan 24, 2021 3:22 AM–3:24 AM CET

Core Services / Activities

Outage Jan 24, 2021 12:44 AM–12:48 AM CET

Core Services / Activities

Outage Jan 24, 2021 12:14 AM–12:16 AM CET

Core Services / Activities

Outage Jan 23, 2021 11:52 PM–11:54 PM CET

Core Services / Activities

Outage Jan 23, 2021 11:30 PM–11:35 PM CET

Core Services / Activities

Degraded Service Jan 23, 2021 12:02 PM–12:11 PM CET

Loyalty & Engagement / Promotions Points

Outage Jan 23, 2021 8:00 AM–8:01 AM CET

Core Services / Activities

Outage Jan 23, 2021 7:17 AM–7:19 AM CET

Core Services / Activities

Outage Jan 23, 2021 6:27 AM–6:28 AM CET

Core Services / Activities

Outage Jan 23, 2021 6:22 AM–6:24 AM CET

Core Services / Activities

Outage Jan 23, 2021 6:01 AM–6:03 AM CET

Core Services / Activities

Outage Jan 23, 2021 5:30 AM–5:33 AM CET

Core Services / Activities

Outage Jan 23, 2021 5:05 AM–5:10 AM CET

Core Services / Activities

Outage Jan 23, 2021 4:38 AM–4:39 AM CET

Core Services / Activities

Outage Jan 23, 2021 3:49 AM–3:51 AM CET

Core Services / Activities

Outage Jan 23, 2021 3:34 AM–3:37 AM CET

Core Services / Activities

Outage Jan 23, 2021 3:25 AM–3:27 AM CET

Core Services / Activities

Outage Jan 23, 2021 3:08 AM–3:11 AM CET

Core Services / Activities

Outage Jan 23, 2021 2:43 AM–2:48 AM CET

Core Services / Activities

Outage Jan 23, 2021 2:22 AM–2:25 AM CET

Core Services / Activities

Outage Jan 23, 2021 2:17 AM–2:19 AM CET

Core Services / Activities

Outage Jan 23, 2021 1:44 AM–1:53 AM CET

Core Services / Activities

Outage Jan 23, 2021 1:18 AM–1:24 AM CET

Core Services / Activities

Outage Jan 23, 2021 12:57 AM–1:01 AM CET

Core Services / Activities

Degraded Service Jan 22, 2021 9:41 PM–9:43 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 22, 2021 9:26 PM–9:36 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 22, 2021 9:17 PM–9:20 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 22, 2021 9:11 PM–9:14 PM CET

Automation - Zone A / Webhooks

Outage Jan 22, 2021 7:41 PM–7:42 PM CET

Clients / Registration

No events for 1 day!

Degraded Service Jan 21, 2021 2:17 PM–2:19 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Jan 21, 2021 1:30 PM–1:31 PM CET

Clients / Registration

Degraded Service Jan 21, 2021 10:45 AM–10:46 AM CET

Clients / Login

Degraded Service Jan 21, 2021 8:56 AM–9:30 AM CET

Core Services / Dynamic Content

Outage Jan 21, 2021 9:10 AM–9:11 AM CET

Clients / Registration

Outage Jan 21, 2021 9:06 AM–9:07 AM CET

Clients / Registration

Degraded Service Jan 21, 2021 8:47 AM–8:54 AM CET

Core Services / Dynamic Content

Degraded Service Jan 21, 2021 7:23 AM–8:46 AM CET

Core Services / Dynamic Content

Intermittent Service Jan 21, 2021 8:39 AM–8:41 AM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Jan 21, 2021 8:11 AM–8:12 AM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Jan 20, 2021 10:52 PM–10:53 PM CET

Core Services / Content Provider