History

99.917% Uptime
No events for 2 days!
Intermittent Service
Core Services / Emails
Intermittent Service
AI Services / Search
No events for 2 days!
Degraded Service
AI Services / Search
No events for 1 day!
Degraded Service
AI Services / Search
No events for 3 days!
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Core Services / Analytics
No events for 2 days!
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Intermittent Service
Automation - Zone A / Profile Filter
Degraded Service
Automation - Zone B / Profile Filter
Intermittent Service
Core Services / Analytics
Degraded Service
Automation - Zone B / Profile Filter
Outage
Core Services / Analytics
Degraded Service
AI Services / Search
No events for 1 day!
Degraded Service
Core Services / Emails
Degraded Service
Core Services / Emails
Intermittent Service
Automation - Zone A / Profile Filter
Outage
Core Services / Content Provider
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Outage
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Degraded Service
Core Services / Emails
No events for 4 days!
Degraded Service
Core Services / Emails
No events for 1 day!
Intermittent Service
Core Services / Analytics
Outage
Core Services / Content Provider
Issue with journey and events processing in Automation
Automation - Zone A / Journey and events processing
Intermittent Service
Automation - Zone A / Audience
No events for 1 day!
Degraded Service
Core Services / Emails
No events for 1 day!
Outage
Core Services / Content Provider
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Loyalty & Engagement / Promotions For Client
No events for 1 day!
Degraded Service
Core Services / Emails
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Emails
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Emails
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Emails
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Emails
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Data Transformation / Batch operations
Possible delays in sending messages due to issues reported by MS Azure
2 Affected Services:
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Emails
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Emails
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Data Transformation / Batch operations
Degraded Service
Core Services / Emails
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Emails
Intermittent Service
Automation - Zone A / Profile Filter
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
No events for 1 day!
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Emails
Degraded Service
Automation - Zone C / Profile Filter
Degraded Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Data Transformation / Batch operations
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Emails
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
AI Services / Search
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
No events for 1 day!
Degraded Service
Core Services / Emails
No events for 1 day!
Degraded Service
Loyalty & Engagement / Promotions For Client
No events for 1 day!
Intermittent Service
Core Services / Analytics
Degraded Service
Automation - Zone B / Journey and events processing
Degraded Service
Core Services / Emails
Intermittent Service
Automation - Zone B / Profile Filter
Intermittent Service
Automation - Zone B / Profile Filter
Degraded Service
AI Services / Search
No events for 2 days!
Degraded Service
AI Services / Search
Intermittent Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
No events for 2 days!
Degraded Service
Core Services / Emails
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Automation - Zone B / Audience
Degraded Service
Automation - Zone C / Profile Filter
Degraded Service
Automation - Zone B / Profile Filter
Degraded Service
Core Services / Analytics
Degraded Service
Automation - Zone B / Profile Filter
Outage
Core Services / Content Provider
No events for 1 day!
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions For Client
No events for 1 day!
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
AI Services / Search
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Emails
Degraded Service
Core Services / Emails
Degraded Service
Core Services / Emails
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
AI Services / Search
No events for 1 day!
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Emails
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Degraded Service
Automation - Zone B / Journey and events processing
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
AI Services / Search
Outage
Data Transformation / Batch operations
Degraded Service
Automation - Zone B / Journey and events processing
Outage
Data Transformation / Batch operations
Outage
Automation - Zone B / Audience
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Automation - Zone B / Journey and events processing
Degraded Service
Automation - Zone B / Journey and events processing
Degraded Service
Core Services / Content Provider
Outage
Infrastructure - Zone I / Communication
Degraded Service
Automation - Zone B / Journey and events processing
Degraded Service
Core Services / Emails
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Degraded Service
Automation - Zone B / Journey and events processing
Degraded Service
Automation - Zone A / Journey and events processing
Degraded Service
Automation - Zone B / Journey and events processing
No events for 1 day!
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Emails
Degraded Service
Automation - Zone B / Journey and events processing
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
AI Services / Search
Outage
AI Services / Search
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
AI Services / Search
Intermittent Service
AI Services / Search
No events for 1 day!
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Analytics
Degraded Service
AI Services / Search
No events for 1 day!
Degraded Service
Loyalty & Engagement / Promotions For Client
No events for 1 day!
Intermittent Service
AI Services / Search
Investigating Issue with Terrarium Database
6 Affected Services:
Degraded Service
Automation - Zone A / Send Event
Outage
Automation - Zone A / Profile Filter
Outage
Automation - Zone A / Profile Filter
Degraded Service
Loyalty & Engagement / Promotions For Client
No events for 3 days!
Degraded Service
Automation - Zone A / Profile Filter
Degraded Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Degraded Service
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Automation - Zone B / Audience
No events for 1 day!
Degraded Service
Core Services / Emails
No events for 1 day!
Degraded Service
Core Services / Emails
No events for 1 day!
Degraded Service
Core Services / Dynamic Content
Degraded Service
Core Services / API
Degraded Service
Core Services / Activities
Intermittent Service
Core Services / Activities
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Issue with feed imports
Core Services / Catalogs
No events for 3 days!
Intermittent Service
AI Services / Recommendations
Degraded Service
Automation - Zone B / Profile Filter
No events for 1 day!
Outage
Core Services / Catalogs
No events for 2 days!
Intermittent Service
Automation - Zone B / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Automation - Zone B / Profile Filter
Degraded Service
Automation - Zone B / Profile Filter
No events for 1 day!
Outage
Core Services / Analytics
Degraded Service
Data Transformation / Batch operations
Issue with Terrarium Database
6 Affected Services:
Degraded Service
Automation - Zone B / Profile Filter
Degraded Service
Automation - Zone B / Profile Filter
Intermittent Service
Automation - Zone A / Jinjava processing engine
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone B / Profile Filter
Outage
Core Services / Content Provider
Degraded Service
Automation - Zone B / Profile Filter
Outage
Core Services / Analytics
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions for POS
Database maintenance
2 Affected Services:
Outage
AI Services / Recommendations
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Emails
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
No events for 1 day!
Outage
Clients / Login
No events for 2 days!
Degraded Service
AI Services / Recommendations
Outage
Core Services / Analytics
Intermittent Service
Automation - Zone B / Profile Filter
Outage
Core Services / Analytics
Degraded Service
Core Services / Content Provider
Outage
Core Services / Analytics
Intermittent Service
Data Transformation / Buffered operations
No events for 2 days!
Intermittent Service
Data Transformation / Buffered operations
No events for 1 day!
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
No events for 1 day!
Degraded Service
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Intermittent Service
AI Services / Recommendations
Outage
AI Services / Recommendations
Outage
AI Services / Search
Outage
AI Services / Search
Outage
Core Services / Content Provider
Degraded Service
Automation - Zone C / Profile Update
No events for 2 days!
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions for POS
No events for 1 day!
Degraded Service
Automation - Zone C / Statistics
Degraded Service
Automation - Zone B / Statistics
Degraded Service
Automation - Zone A / Statistics
Intermittent Service
AI Services / Recommendations
Degraded Service
AI Services / Search
No events for 2 days!
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Automation - Zone B / Webhooks
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Automation - Zone A / Jinjava processing engine
Outage
Core Services / Content Provider
Degraded Service
AI Services / Search
Outage
AI Services / Search
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Automation - Zone B / Webhooks
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
AI Services / Recommendations
Degraded Service
Infrastructure - Zone I / Communication
Intermittent Service
Automation - Zone A / Jinjava processing engine
Issue with Terrarium Database cause by MS Azure malfunction
12 Affected Services:
Degraded Service
Automation - Zone C / Jinjava processing engine
Intermittent Service
Automation - Zone B / Send Event
Outage
Core Services / Content Provider
Degraded Service
AI Services / Recommendations
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Analytics
Intermittent Service
Core Services / Emails
Issue with Terrarium Database
6 Affected Services:
Intermittent Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone C / Jinjava processing engine
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Outage
Automation - Zone B / Profile Filter
Intermittent Service
Automation - Zone C / Profile Filter
Degraded Service
Automation - Zone B / Send Event
Degraded Service
AI Services / Recommendations
Intermittent Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone C / Profile Filter
Intermittent Service
Automation - Zone B / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
AI Services / Recommendations
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
AI Services / Recommendations
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
No events for 3 days!
Degraded Service
Core Services / Emails
Intermittent Service
Core Services / Analytics
Outage
Core Services / Content Provider
Degraded Service
AI Services / Recommendations
Outage
Core Services / Analytics
No events for 1 day!
Degraded Service
Automation - Zone A / Audience
Degraded Service
Automation - Zone C / Profile Filter
No events for 3 days!
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Outage
Core Services / Activities
Issues with various components of the platform (Azure)
4 Affected Services:
Outage
Data Transformation / Batch operations
Intermittent Service
AI Services / Recommendations
Degraded Service
Core Services / Emails
No events for 1 day!
Outage
AI Services / Recommendations
No events for 3 days!
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
AI Services / Recommendations
Intermittent Service
Core Services / Content Provider
Degraded Service
Core Services / Emails
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Infrastructure - Zone I / Event Tracker
Outage
Core Services / Content Provider
Terrarium database issue
5 Affected Services:
Intermittent Service
Automation - Zone B / Profile Filter
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Jinjava processing engine
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Intermittent Service
Automation - Zone B / Profile Filter
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Core Services / Content Provider
Degraded Service
Automation - Zone A / Jinjava processing engine
Intermittent Service
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Intermittent Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Core Services / Content Provider
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone B / Profile Filter
Intermittent Service
Core Services / In-app messages
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Degraded Service
Core Services / Content Provider
Degraded Service
Automation - Zone A / Profile Filter
Degraded Service
Automation - Zone A / Profile Filter
Degraded Service
Core Services / Content Provider
Degraded Service
Automation - Zone A / Profile Filter
Degraded Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Jinjava processing engine
Intermittent Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Analytics
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Core Services / Content Provider
Outage
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Core Services / Content Provider
Degraded Service
Automation - Zone B / Webhooks
Intermittent Service
Automation - Zone A / Jinjava processing engine
Intermittent Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions for POS
Terrarium database issue
9 Affected Services:
Intermittent Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone B / Send Event
Intermittent Service
Automation - Zone B / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Outage
Automation - Zone C / Profile Filter
Degraded Service
Automation - Zone A / Jinjava processing engine
Intermittent Service
Automation - Zone C / Profile Filter
Outage
Automation - Zone A / Profile Filter
Outage
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone B / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Outage
AI Services / Search
Intermittent Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Content Provider
Degraded Service
AI Services / Recommendations
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Intermittent Service
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Automation - Zone A / Profile Filter
Degraded Service
Automation - Zone A / Profile Filter
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Core Services / Content Provider
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Automation - Zone A / Webhooks
Intermittent Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions for POS
No events for 2 days!
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions for POS
No events for 1 day!
Intermittent Service
AI Services / Recommendations
Intermittent Service
Automation - Zone A / Webhooks
Degraded Service
Core Services / Content Provider
Degraded Service
Automation - Zone C / Profile Filter
Outage
Automation - Zone A / Profile Filter
Outage
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone C / Profile Filter
Degraded Service
Data Transformation / Batch operations
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
Degraded Service
AI Services / Recommendations
No events for 1 day!
Degraded Service
AI Services / Search
Outage
AI Services / Search
Outage
Core Services / Analytics
No events for 3 days!
Intermittent Service
AI Services / Recommendations
Degraded Service
Data Transformation / Batch operations
Degraded Service
Core Services / Content Provider
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Automation - Zone B / Webhooks
Outage
Infrastructure - Zone I / Communication
No events for 1 day!
Issue with recommendations, AI search stats and predictions
2 Affected Services:
Issue with recommendations, AI search stats and predictions
2 Affected Services:
Degraded Service
Core Services / Content Provider
No events for 1 day!
Issue with automation statistics
3 Affected Services:
Issue with automation module
3 Affected Services:
Outage
Automation - Zone B / Audience
Intermittent Service
Automation - Zone C / Audience
Degraded Service
Automation - Zone A / Audience
No events for 2 days!
Terrarium database issue
4 Affected Services:
Outage
AI Services / Search
Intermittent Service
AI Services / Search
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Emails
Degraded Service
AI Services / Search
Outage
Data Transformation / Batch operations
Outage
Core Services / Analytics
Outage
AI Services / Search
Intermittent Service
AI Services / Search
Degraded Service
Core Services / Emails
No events for 1 day!
Degraded Service
Core Services / Content Provider
Degraded Service
Automation - Zone C / Audience
Degraded Service
AI Services / Recommendations
No events for 3 days!
Issue with Dynamic Content campaigns
Core Services / Dynamic Content
Outage
Data Transformation / Batch operations
Degraded Service
Core Services / Content Provider
Outage
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Automation - Zone C / Statistics
Intermittent Service
Automation - Zone B / Statistics
Intermittent Service
Automation - Zone A / Statistics
No events for 1 day!
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
No events for 4 days!
Intermittent Service
AI Services / Recommendations
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Activities
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Core Services / Content Provider
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Communication
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Core Services / Emails
Outage
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
No events for 1 day!
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Automation - Zone A / Profile Filter
Degraded Service
Automation - Zone A / Profile Filter
Outage
Core Services / Activities
Outage
Automation - Zone A / Profile Filter
Outage
Automation - Zone A / Profile Filter
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions For Client
No events for 1 day!
Degraded Service
Automation - Zone B / Webhooks
No events for 1 day!
Outage
Core Services / Analytics
Intermittent Service
Degraded Service
AI Services / Recommendations
Issue with Communication module
2 Affected Services:
Outage
Data Transformation / Batch operations
Outage
AI Services / Search
Outage
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Redeem
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Issue with Analytics
7 Affected Services:
Degraded Service
Core Services / Content Provider
Degraded Service
Automation - Zone A / Jinjava processing engine
Intermittent Service
Automation - Zone A / Jinjava processing engine
No events for 3 days!
Issue with Terrarium Database
Core Services / Analytics
Intermittent Service
AI Services / Recommendations
Intermittent Service
Core Services / Content Provider
No events for 1 day!
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
AI Services / Search
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
No events for 1 day!
Degraded Service
Core Services / Content Provider
No events for 1 day!
Intermittent Service
Automation - Zone A / Journey and events processing
Degraded Service
Automation - Zone A / Audience
Degraded Service
Automation - Zone A / Audience
Intermittent Service
Automation - Zone A / Journey and events processing
Degraded Service
Automation - Zone A / Audience
No events for 1 day!
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Automation - Zone B / Webhooks
Degraded Service
Core Services / Analytics
Intermittent Service
AI Services / Recommendations
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
No events for 1 day!
Degraded Service
AI Services / Search
Outage
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Emails
Degraded Service
Clients / Login
Degraded Service
Automation - Zone B / Webhooks
Intermittent Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Automation - Zone B / Webhooks
No events for 1 day!
Degraded Service
Automation - Zone B / Webhooks
Issue with recommendations, AI search stats and predictions
2 Affected Services:
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
Issue with recommendations, AI search stats and predictions
2 Affected Services:
Outage
Core Services / API
Degraded Service
Automation - Zone B / Webhooks
Intermittent Service
Core Services / Analytics
Intermittent Service
Core Services / Content Provider
Issue with recommendations, AI search stats and predictions
2 Affected Services:
Intermittent Service
Core Services / Analytics
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Automation - Zone A / Webhooks
Intermittent Service
Automation - Zone A / Webhooks
Issue with automation statistics
3 Affected Services:
Issue with Database
2 Affected Services:
Degraded Service
Automation - Zone C / Statistics
Degraded Service
Automation - Zone A / Statistics
Degraded Service
Automation - Zone B / Statistics
Degraded Service
Automation - Zone C / Statistics
Degraded Service
Automation - Zone A / Statistics
Degraded Service
Automation - Zone B / Statistics
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
No events for 1 day!
Issue with recommendations, AI search stats and predictions
3 Affected Services:
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Analytics
Degraded Service
Infrastructure - Zone I / Communication
Issue with recommendations, AI search stats and predictions
3 Affected Services:
No events for 1 day!
Degraded Service
Core Services / Analytics
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Intermittent Service
Core Services / Analytics
No events for 1 day!
Intermittent Service
AI Services / Search
No events for 1 day!
Issues with various components of the platform (Azure)
11 Affected Services:
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone B / Profile Filter
Degraded Service
Automation - Zone A / Journey and events processing
Intermittent Service
Automation - Zone A / Jinjava processing engine
Intermittent Service
Automation - Zone B / Profile Filter
Degraded Service
Automation - Zone B / Profile Filter
Degraded Service
Automation - Zone A / Profile Filter
Degraded Service
Automation - Zone A / Profile Filter
Degraded Service
Automation - Zone A / Journey and events processing
Degraded Service
Automation - Zone A / Journey and events processing
Intermittent Service
Automation - Zone A / Journey and events processing
Degraded Service
Automation - Zone A / Journey and events processing
Issue with delays in event processing
3 Affected Services:
Degraded Service
Loyalty & Engagement / Promotions for POS
Degraded Service
Automation - Zone A / Audience
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Issue with Terrarium database
2 Affected Services:
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Automation - Zone B / Profile Filter
Intermittent Service
Automation - Zone C / Profile Filter
Intermittent Service
Automation - Zone A / Jinjava processing engine
Outage
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Outage
Core Services / Activities
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions for POS
Outage
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions For Client
Degraded Service
Loyalty & Engagement / Promotions for POS
No events for 2 days!
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Content Provider
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Core Services / Content Provider
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Issue with Terrarium database
6 Affected Services:
Degraded Service
Automation - Zone B / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Outage
Data Transformation / Batch operations
Degraded Service
AI Services / Search
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
No events for 1 day!
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
No events for 1 day!
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
No events for 1 day!
Outage
Core Services / API
No events for 1 day!
Issue with recommendations, AI search stats and predictions
7 Affected Services:
Degraded Service
Core Services / Content Provider
No events for 2 days!
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Automation - Zone A / Profile Filter
Degraded Service
Automation - Zone A / Profile Filter
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / API
Degraded Service
Core Services / Activities
Degraded Service
Core Services / API
Degraded Service
Core Services / Activities
Degraded Service
Core Services / Activities
Issues with various components of the platform (Azure)
Core Services / API
Issue with our terrarium Data Base
2 Affected Services:
Outage
Automation - Zone A / Profile Filter
Outage
Automation - Zone A / Profile Filter
Outage
Automation - Zone C / Profile Filter
Intermittent Service
Automation - Zone B / Profile Filter
Degraded Service
Automation - Zone C / Statistics
Degraded Service
Automation - Zone A / Statistics
Degraded Service
Automation - Zone B / Statistics
Intermittent Service
Core Services / Content Provider
Intermittent Service
AI Services / Search
Maintenance on June 16th - Analytics module
Core Services / Analytics
No events for 1 day!
Issues with recommendations, predictions and search
2 Affected Services:
Issue with feed imports (xml)
Core Services / Imports
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Content Provider
No events for 1 day!
Maintenance on June 12th - Automation module
Automation - Zone C / Journey and events processing
Intermittent Service
Automation - Zone B / Profile Update
Degraded Service
Data Transformation / Batch operations
Intermittent Service
Data Transformation / Batch operations
Degraded Service
Data Transformation / Batch operations
Degraded Service
Core Services / Content Provider
Degraded Service
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Degraded Service
Data Transformation / Batch operations
Degraded Service
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Outage
Core Services / Analytics
Intermittent Service
Data Transformation / Batch operations
Degraded Service
Automation - Zone B / Webhooks
No events for 1 day!
Outage
Core Services / Content Provider
No events for 2 days!
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
No events for 1 day!
Outage
Core Services / Content Provider
Displaying metric results on dashboards.
Core Services / Analytics
No events for 2 days!
Intermittent Service
Data Transformation / Batch operations
Issue with time scheduler
Infrastructure - Zone I / Communication
Degraded Service
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Intermittent Service
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Degraded Service
AI Services / Search
Outage
Data Transformation / Batch operations
Outage
Infrastructure - Zone I / Communication
Degraded Service
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
No events for 2 days!
Degraded Service
Core Services / Content Provider
Issue with Terrarium Database - queries take longer than usual
3 Affected Services:
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
Automation - Zone C / Profile Filter
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Degraded Service
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Core Services / Content Provider
No events for 2 days!
Outage
Core Services / Content Provider
Degraded Service
Core Services / Content Provider
No events for 3 days!
Outage
Core Services / Content Provider
Intermittent Service
Loyalty & Engagement / Promotions for POS
Intermittent Service
Loyalty & Engagement / Promotions For Client
Intermittent Service
Loyalty & Engagement / Promotions Redeem
No events for 1 day!
Problem with In-apps module
Core Services / In-app messages
Outage
Core Services / Content Provider
Delay in customer events
2 Affected Services:
Outage
Data Transformation / Batch operations
No events for 1 day!
Outage
Infrastructure - Zone I / Communication
Outage
Data Transformation / Batch operations
Degraded Service
Automation - Zone B / Webhooks
No events for 1 day!
Degraded Service
Automation - Zone A / Webhooks
Intermittent Service
Automation - Zone A / Webhooks
Outage
Automation - Zone A / Webhooks
Degraded Service
Core Services / Analytics
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
No events for 1 day!
Outage
Loyalty & Engagement / Promotions For Client
Degraded Service
Infrastructure - Zone II / Communication
Outage
Core Services / Content Provider
Issue with automation statistics
3 Affected Services:
Intermittent Service
Automation - Zone C / Statistics
Intermittent Service
Automation - Zone A / Statistics
Intermittent Service
Automation - Zone B / Statistics
Degraded Service
Automation - Zone C / Statistics
Degraded Service
Automation - Zone A / Statistics
Degraded Service
Automation - Zone B / Statistics
Degraded Service
Automation - Zone B / Statistics
Degraded Service
Automation - Zone A / Statistics
Degraded Service
Automation - Zone C / Statistics
Degraded Service
Automation - Zone C / Statistics
Degraded Service
Automation - Zone A / Statistics
Degraded Service
Automation - Zone B / Statistics
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Content Provider
Degraded Service
Infrastructure - Zone II / Communication
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions for POS
Degraded Service
Infrastructure - Zone I / Communication
Outage
Core Services / Analytics
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone II / Communication
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Issue with platform performance
2 Affected Services:
Intermittent Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Activities
Outage
Core Services / Content Provider
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
AI Services / Recommendations
Degraded Service
AI Services / Search
Outage
Core Services / Content Provider
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
AI Services / Recommendations
Outage
Loyalty & Engagement / Promotions for POS
Outage
AI Services / Search
Outage
Core Services / Analytics
Outage
AI Services / Search
Intermittent Service
AI Services / Recommendations
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Outage
Automation - Zone A / Profile Filter
Outage
Automation - Zone A / Profile Filter
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Automation - Zone A / Jinjava processing engine
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication
Outage
Data Transformation / Batch operations
No events for 1 day!
Outage
Core Services / Analytics
No events for 1 day!
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Outage
Loyalty & Engagement / Promotions For Client
Intermittent Service
Core Services / Analytics
No events for 3 days!
Degraded Service
Data Transformation / Batch operations
No events for 4 days!
Degraded Service
Automation - Zone C / Audience
issue with statistics in the Search and Recommendation modules
2 Affected Services:
Degraded Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Degraded Service
Core Services / Content Provider
No events for 1 day!
Degraded Service
Automation - Zone C / Audience
Degraded Service
Automation - Zone B / Audience
Outage
Core Services / Content Provider
Outage
Core Services / Content Provider
No events for 2 days!
Intermittent Service
Automation - Zone B / Journey and events processing
Intermittent Service
Data Transformation / Batch operations
Degraded Service
Automation - Zone A / Journey and events processing
Degraded Service
Data Transformation / Batch operations
Outage
AI Services / Search
Outage
AI Services / Search
Degraded Service
Core Services / Analytics
Outage
Loyalty & Engagement / Promotions Redeem
Degraded Service
Loyalty & Engagement / Promotions for POS
Outage
Loyalty & Engagement / Promotions Redeem
Intermittent Service
Loyalty & Engagement / Promotions for POS
No events for 2 days!
Outage
Data Transformation / Batch operations
No events for 4 days!
Delay in processing AI catalogs
AI Services / AI Engine
No events for 1 day!
Degraded Service
Core Services / Analytics
No events for 2 days!
Degraded Service
Data Transformation / Batch operations
No events for 3 days!
Maintenance on the database server
5 Affected Services:
Degraded Service
Core Services / Analytics
Degraded Service
Core Services / Analytics
Intermittent Service
Core Services / Analytics
No events for 1 day!
Degraded Service
Core Services / Analytics
Degraded Service
Data Transformation / Batch operations
No events for 4 days!
Outage
Data Transformation / Batch operations
Intermittent Service
Data Transformation / Batch operations
Intermittent Service
Data Transformation / Batch operations
Intermittent Service
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Maintenance on March 29th / March 30th
4 Affected Services:
Outage
Infrastructure - Zone I / Communication
Intermittent Service
Core Services / Analytics
Outage
Core Services / API
Outage
Core Services / Activities
Degraded Service
Automation - Zone C / Audience
Intermittent Service
Core Services / API
Intermittent Service
Core Services / Activities
No events for 1 day!
Degraded Service
Data Transformation / Batch operations
No events for 2 days!
Availability issues from EmailLabs
Core Services / Emails
Intermittent Service
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone I / Communication
Degraded Service
Automation - Zone A / Jinjava processing engine
No events for 1 day!
Degraded Service
Core Services / Content Provider
No events for 1 day!
Intermittent Service
Core Services / Analytics
Intermittent Service
Data Transformation / Batch operations
No events for 2 days!
Degraded Service
Automation - Zone C / Audience
No events for 2 days!
Degraded Service
Automation - Zone C / Audience
Degraded Service
Automation - Zone C / Audience
Degraded Service
AI Services / Search
No events for 1 day!
Intermittent Service
Core Services / Analytics
Degraded Service
Automation - Zone C / Audience
No events for 3 days!
Degraded Service
Automation - Zone C / Audience
Degraded Service
Automation - Zone C / Audience
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Automation - Zone C / Audience
Degraded Service
Automation - Zone A / Webhooks
Degraded Service
Data Transformation / Batch operations
Degraded Service
Data Transformation / Batch operations
Intermittent Service
Core Services / Analytics
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone B / Profile Filter
Degraded Service
Automation - Zone B / Journey and events processing
Intermittent Service
Automation - Zone A / Journey and events processing
Intermittent Service
Automation - Zone B / Audience
Intermittent Service
Automation - Zone A / Profile Filter
Degraded Service
Automation - Zone B / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Degraded Service
Data Transformation / Batch operations
Degraded Service
Automation - Zone B / Journey and events processing
Degraded Service
Automation - Zone A / Journey and events processing
Degraded Service
Automation - Zone B / Audience
Degraded Service
Automation - Zone A / Audience
Intermittent Service
Automation - Zone B / Audience
Intermittent Service
Automation - Zone A / Audience
Degraded Service
Automation - Zone B / Journey and events processing
Degraded Service
AI Services / Recommendations
Intermittent Service
AI Services / Recommendations
Outage
AI Services / Recommendations
Outage
AI Services / Recommendations
Outage
AI Services / Recommendations
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone II / Event Tracker
Intermittent Service
AI Services / Recommendations
Outage
AI Services / Recommendations
Outage
AI Services / Recommendations
No events for 1 day!
Intermittent Service
AI Services / Search
Intermittent Service
AI Services / Search
Intermittent Service
AI Services / Recommendations
Issue with email sending
2 Affected Services:
No events for 3 days!
Degraded Service
Core Services / API
Degraded Service
Core Services / Activities
Problem with terrarium
Core Services / Content Provider
Intermittent Service
Automation - Zone A / Profile Filter
Intermittent Service
Automation - Zone A / Profile Filter
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Outage
Core Services / Analytics
Outage
Core Services / Analytics
Degraded Service
Loyalty & Engagement / Promotions Activation/Deactivation
Degraded Service
AI Services / Recommendations
No events for 1 day!
Intermittent Service
AI Services / Recommendations
Degraded Service
AI Services / Recommendations
Degraded Service
AI Services / Recommendations
No events for 1 day!
Degraded Service
Core Services / Content Provider
Degraded Service
AI Services / Recommendations
Degraded Service
Core Services / Content Provider
Degraded Service
AI Services / Search
Degraded Service
Loyalty & Engagement / Promotions for POS