History

99.841% Uptime

Outage Apr 11, 2021 8:16 PM–8:18 PM CEST

Core Services / Activities

Outage Apr 11, 2021 8:00 PM–8:04 PM CEST

Core Services / Activities

Outage Apr 11, 2021 7:54 PM–7:58 PM CEST

Core Services / Activities

Outage Apr 11, 2021 7:47 PM–7:49 PM CEST

Core Services / Activities

Outage Apr 11, 2021 7:17 PM–7:42 PM CEST

Core Services / Activities

Outage Apr 11, 2021 7:09 PM–7:12 PM CEST

Core Services / Activities

Outage Apr 11, 2021 7:02 PM–7:04 PM CEST

Core Services / Activities

Outage Apr 11, 2021 6:56 PM–6:57 PM CEST

Core Services / Activities

Outage Apr 11, 2021 6:41 PM–6:50 PM CEST

Core Services / Activities

Outage Apr 11, 2021 6:37 PM–6:38 PM CEST

Core Services / Activities

Intermittent Service Apr 11, 2021 5:26 PM–5:35 PM CEST

Core Services / Activities

Intermittent Service Apr 11, 2021 3:51 PM–4:29 PM CEST

Core Services / Content Provider

No events for 1 day!

Outage Apr 10, 2021 9:21 AM–9:23 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Apr 9, 2021 8:13 PM–8:16 PM CEST

Core Services / Analytics

Degraded Service Apr 9, 2021 7:03 PM–7:05 PM CEST

Core Services / Analytics

Degraded Service Apr 9, 2021 2:59 AM–3:01 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 9, 2021 12:19 AM–12:20 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 9, 2021 12:17 AM–12:20 AM CEST

Core Services / Content Provider

Outage Apr 8, 2021 4:54 AM–4:58 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Apr 8, 2021 3:33 AM–4:43 AM CEST

Automation - Zone B / Client Filter

Outage Apr 8, 2021 3:07 AM–4:43 AM CEST

Automation - Zone A / Client Filter

Degraded Service Apr 8, 2021 4:07 AM–4:11 AM CEST

Core Services / Analytics

Outage Apr 8, 2021 4:04 AM–4:06 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Apr 7, 2021 9:23 PM–9:26 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 8:51 PM–8:54 PM CEST

Core Services / Analytics

Outage Apr 7, 2021 8:21 PM–8:24 PM CEST

Core Services / Analytics

Intermittent Service Apr 7, 2021 7:49 PM–7:53 PM CEST

Core Services / Analytics

Outage Apr 7, 2021 7:18 PM–7:22 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 7:13 PM–7:15 PM CEST

Core Services / Content Provider

Degraded Service Apr 7, 2021 6:54 PM–6:58 PM CEST

Core Services / Content Provider

Degraded Service Apr 7, 2021 6:47 PM–6:51 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 6:49 PM–6:50 PM CEST

Core Services / Content Provider

Degraded Service Apr 7, 2021 6:18 PM–6:19 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 5:47 PM–5:49 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 2:18 PM–2:20 PM CEST

Automation - Zone A / Jinjava processing engine

Intermittent Service Apr 7, 2021 1:29 PM–2:15 PM CEST

Automation - Zone A / Jinjava processing engine

Outage Apr 7, 2021 12:56 PM–1:03 PM CEST

Infrastructure - Zone I / Communication

Outage Apr 7, 2021 12:38 PM–12:39 PM CEST

Portal / Portal - login

Outage Apr 7, 2021 12:29 PM–12:32 PM CEST

Infrastructure - Zone I / Communication

Intermittent Service Apr 7, 2021 11:34 AM–12:31 PM CEST

Automation - Zone A / Jinjava processing engine

Degraded Service Apr 7, 2021 10:06 AM–10:08 AM CEST

Infrastructure - Zone I / Event Tracker

Outage Apr 7, 2021 10:04 AM–10:05 AM CEST

Core Services / Content Provider

Degraded Service Apr 7, 2021 10:04 AM–10:05 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Apr 7, 2021 10:04 AM–10:05 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Apr 7, 2021 10:04 AM–10:05 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Apr 7, 2021 6:41 AM–6:46 AM CEST

Core Services / Analytics

Degraded Service Apr 6, 2021 3:38 PM–4:25 PM CEST

Automation - Zone B / Jinjava processing engine

Intermittent Service Apr 6, 2021 3:09 PM–4:05 PM CEST

Automation - Zone B / Client Update

Intermittent Service Apr 6, 2021 3:00 PM–3:36 PM CEST

Automation - Zone A / Client Update

Degraded Service Apr 6, 2021 2:06 PM–3:02 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Apr 6, 2021 2:28 PM–2:51 PM CEST

Automation - Zone B / Client Update

Degraded Service Apr 6, 2021 2:28 PM–2:33 PM CEST

Automation - Zone A / Client Update

Degraded Service Apr 6, 2021 2:00 PM–2:03 PM CEST

Automation - Zone A / Client Update

Degraded Service Apr 6, 2021 5:15 AM–5:18 AM CEST

Automation - Zone A / Client Filter

Outage Apr 6, 2021 4:54 AM–5:01 AM CEST

Automation - Zone A / Client Filter

No events for 1 day!

AI Recommendations issues Apr 4, 2021 10:38 AM–11:27 AM CEST

AI Services / Recommendations

Outage Apr 4, 2021 10:01 AM–10:03 AM CEST

AI Services / Recommendations

Outage Apr 4, 2021 9:33 AM–9:58 AM CEST

AI Services / Recommendations

Outage Apr 4, 2021 8:37 AM–9:20 AM CEST

AI Services / Recommendations

Degraded Service Apr 3, 2021 4:11 PM–4:15 PM CEST

Core Services / Analytics

Intermittent Service Apr 3, 2021 3:03 AM–11:08 AM CEST

Automation - Zone B / Client Update

Intermittent Service Apr 2, 2021 4:13 PM–Apr 3, 2021 5:12 AM CEST

Automation - Zone A / Client Update

Intermittent Service Apr 2, 2021 3:47 PM–Apr 3, 2021 2:59 AM CEST

Automation - Zone B / Client Update

Degraded Service Apr 2, 2021 11:49 PM–11:50 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:53 PM–11:55 PM CEST

Portal / Portal - availibility

Degraded Service Apr 1, 2021 11:46 PM–11:47 PM CEST

Portal / Portal - availibility

Degraded Service Apr 1, 2021 11:43 PM–11:45 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:34 PM–11:35 PM CEST

Portal / Portal - availibility

Degraded Service Apr 1, 2021 11:13 PM–11:14 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 10:17 PM–10:18 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 8:07 PM–8:27 PM CEST

Automation - Zone B / Client Filter

Outage Apr 1, 2021 6:39 PM–6:43 PM CEST

Core Services / Activities

Analytics issue identified Apr 1, 2021 4:09 PM–6:02 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 3:13 PM–3:17 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 2:54 PM–2:56 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 2:09 PM–2:13 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 1:04 PM–1:07 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:55 PM–1:00 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:39 PM–12:41 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:09 PM–12:12 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:43 AM–11:44 AM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:02 AM–11:09 AM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 9:39 AM–9:40 AM CEST

Core Services / Analytics

Intermittent Service Apr 1, 2021 8:54 AM–9:20 AM CEST

Automation - Zone A / Client Filter

Outage Mar 31, 2021 9:51 PM–9:52 PM CEST

AI Services / Search

Outage Mar 31, 2021 9:50 PM–9:51 PM CEST

AI Services / Recommendations

Outage Mar 31, 2021 9:26 PM–9:45 PM CEST

AI Services / Search

Outage Mar 31, 2021 9:27 PM–9:41 PM CEST

AI Services / Recommendations

Outage Mar 31, 2021 9:19 PM–9:25 PM CEST

AI Services / Recommendations

Outage Mar 31, 2021 9:18 PM–9:23 PM CEST

AI Services / Search

Degraded Service Mar 31, 2021 4:08 PM–4:12 PM CEST

Core Services / Analytics

Outage Mar 31, 2021 5:33 AM–5:40 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 31, 2021 5:15 AM–5:28 AM CEST

Automation - Zone A / Client Filter

Outage Mar 31, 2021 5:07 AM–5:09 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 31, 2021 3:05 AM–5:01 AM CEST

Automation - Zone A / Client Filter

Degraded Service Mar 30, 2021 5:21 PM–5:24 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Mar 30, 2021 2:03 PM–2:29 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Mar 30, 2021 4:14 AM–4:26 AM CEST

Automation - Zone A / Client Filter

Degraded Service Mar 30, 2021 4:06 AM–4:08 AM CEST

Core Services / Analytics

Degraded Service Mar 30, 2021 2:59 AM–3:02 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Mar 30, 2021 2:42 AM–3:01 AM CEST

Automation - Zone A / Client Filter

Outage Mar 30, 2021 1:59 AM–2:32 AM CEST

Automation - Zone A / Client Filter

Outage Mar 30, 2021 1:39 AM–1:51 AM CEST

Automation - Zone A / Client Filter

Outage Mar 30, 2021 1:01 AM–1:31 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 30, 2021 12:30 AM–12:56 AM CEST

Automation - Zone A / Client Filter

Outage Mar 29, 2021 11:29 PM–11:33 PM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 10:59 PM–11:01 PM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 9:58 PM–10:00 PM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 9:28 PM–9:30 PM CEST

Core Services / Analytics

Outage Mar 29, 2021 4:11 PM–4:20 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Mar 29, 2021 4:10 PM–4:19 PM CEST

Core Services / Content Provider

Intermittent Service Mar 29, 2021 4:09 PM–4:19 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Mar 29, 2021 4:14 PM–4:19 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Mar 29, 2021 2:14 PM–2:15 PM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 11:10 AM–1:22 PM CEST

Loyalty & Engagement / Promotions Points

Outage Mar 29, 2021 12:58 PM–12:59 PM CEST

Clients / Registration

Degraded Service Mar 29, 2021 10:47 AM–10:48 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 10:35 AM–10:37 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 9:01 AM–9:07 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 8:53 AM–8:54 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 8:32 AM–8:37 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 8:23 AM–8:27 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 8:18 AM–8:24 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 29, 2021 7:30 AM–7:40 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 7:14 AM–7:32 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 29, 2021 6:58 AM–7:13 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 5:54 AM–7:04 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 29, 2021 6:28 AM–6:43 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 6:03 AM–6:13 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 5:32 AM–5:44 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 3:05 AM–5:41 AM CEST

Automation - Zone A / Client Filter

Degraded Service Mar 29, 2021 5:29 AM–5:31 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 4:58 AM–5:13 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 4:28 AM–4:43 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 4:03 AM–4:14 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 3:40 AM–3:43 AM CEST

Core Services / Analytics

Degraded Service Mar 28, 2021 10:31 PM–10:34 PM CEST

Core Services / Analytics

Outage Mar 28, 2021 8:27 AM–8:38 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 7:57 AM–8:13 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 7:52 AM–8:01 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 28, 2021 7:28 AM–7:43 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 5:05 AM–7:41 AM CEST

Automation - Zone A / Client Filter

Intermittent Service Mar 28, 2021 6:57 AM–7:10 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 6:28 AM–6:42 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 5:57 AM–6:13 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 5:27 AM–5:43 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 4:59 AM–5:13 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 3:08 AM–5:01 AM CEST

Automation - Zone A / Client Filter

Outage Mar 28, 2021 4:28 AM–4:45 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 4:04 AM–4:08 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Mar 26, 2021 12:26 PM–12:27 PM CET

Core Services / Analytics

2 Affected Services:

Portal / Portal - availibility
Portal / Portal - login

Outage Mar 25, 2021 11:36 PM–11:43 PM CET

Core Services / Analytics

Outage Mar 25, 2021 5:04 PM–5:08 PM CET

Core Services / Activities

Degraded Service Mar 25, 2021 9:07 AM–9:13 AM CET

Automation - Zone A / Statistics

Degraded Service Mar 25, 2021 9:07 AM–9:13 AM CET

Automation - Zone B / Statistics

Degraded Service Mar 25, 2021 9:02 AM–9:04 AM CET

Automation - Zone A / Statistics

Degraded Service Mar 25, 2021 9:02 AM–9:04 AM CET

Automation - Zone B / Statistics

Outage Mar 25, 2021 4:09 AM–4:12 AM CET

Core Services / Analytics

Outage Mar 25, 2021 3:39 AM–3:40 AM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 2:35 PM–2:36 PM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 2:24 PM–2:25 PM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 12:25 PM–12:26 PM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 11:57 AM–12:01 PM CET

Automation - Zone A / Client Update

Intermittent Service Mar 24, 2021 10:06 AM–11:54 AM CET

Automation - Zone A / Client Update

Degraded Service Mar 23, 2021 7:15 PM–7:16 PM CET

Core Services / Analytics

Outage Mar 23, 2021 3:15 AM–3:17 AM CET

Automation - Zone A / Client Filter

Outage Mar 22, 2021 6:38 PM–6:43 PM CET

Core Services / Analytics

Outage Mar 22, 2021 6:08 PM–6:13 PM CET

Core Services / Analytics

Degraded Service Mar 22, 2021 5:40 PM–5:43 PM CET

Core Services / Analytics

Outage Mar 22, 2021 3:17 PM–3:21 PM CET

Core Services / Activities

Intermittent Service Mar 22, 2021 1:16 PM–1:21 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Mar 22, 2021 12:06 PM–12:22 PM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Mar 22, 2021 11:48 AM–12:05 PM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Mar 21, 2021 3:13 PM–3:14 PM CET

Core Services / Analytics

Outage Mar 21, 2021 10:20 AM–11:50 AM CET

Infrastructure - Zone I / Communication

Degraded Service Mar 21, 2021 4:55 AM–5:00 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 4:25 AM–4:29 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:56 AM–3:59 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:26 AM–3:28 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:04 AM–3:07 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:05 PM–4:06 PM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:55 AM–4:57 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:24 AM–4:25 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 3:53 AM–3:58 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 3:24 AM–3:27 AM CET

Core Services / Analytics

Degraded Service Mar 19, 2021 4:43 PM–4:45 PM CET

Core Services / Analytics

Intermittent Service Mar 19, 2021 6:57 AM–7:01 AM CET

Core Services / Analytics

Intermittent Service Mar 19, 2021 4:24 AM–4:28 AM CET

Core Services / Analytics

Outage Mar 19, 2021 3:05 AM–3:10 AM CET

Core Services / Analytics

Degraded Service Mar 19, 2021 12:43 AM–12:44 AM CET

Core Services / Client Export

Intermittent Service Mar 18, 2021 6:37 PM–6:40 PM CET

Core Services / Analytics

Degraded Service Mar 18, 2021 5:58 PM–6:02 PM CET

Core Services / Analytics

Degraded Service Mar 18, 2021 11:29 AM–11:31 AM CET

Core Services / Analytics

Degraded Service Mar 18, 2021 11:00 AM–11:23 AM CET

Automation - Zone A / Client Update

Outage Mar 18, 2021 9:39 AM–9:40 AM CET

Core Services / Client Export

Outage Mar 17, 2021 11:20 AM–11:26 AM CET

Loyalty & Engagement / Promotions for POS

Outage Mar 17, 2021 11:20 AM–11:25 AM CET

Core Services / Content Provider

Degraded Service Mar 17, 2021 11:21 AM–11:25 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Mar 16, 2021 12:45 PM–12:47 PM CET

Core Services / Analytics

Degraded Service Mar 16, 2021 11:47 AM–11:50 AM CET

Core Services / Analytics

Intermittent Service Mar 16, 2021 3:27 AM–3:30 AM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 9:49 PM–9:51 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 7:49 PM–7:52 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 6:20 PM–6:22 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 2:31 PM–2:35 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 10:03 AM–10:09 AM CET

Automation - Zone A / Client Update

Degraded Service Mar 15, 2021 1:59 AM–2:01 AM CET

Infrastructure - Zone I / Event Tracker

No events for 1 day!

Intermittent Service Mar 13, 2021 8:56 AM–12:10 PM CET

Portal / Portal - availibility

Intermittent Service Mar 13, 2021 9:02 AM–12:10 PM CET

Core Services / Website

No events for 1 day!

Degraded Service Mar 12, 2021 1:58 AM–1:59 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Mar 12, 2021 1:14 AM–1:18 AM CET

Core Services / Analytics

Intermittent Service Mar 12, 2021 1:08 AM–1:15 AM CET

Core Services / API

Degraded Service Mar 11, 2021 9:30 PM–9:31 PM CET

Automation - Zone A / Journey and events processing

Degraded Service Mar 11, 2021 3:59 PM–4:04 PM CET

Core Services / Analytics

Intermittent Service Mar 11, 2021 1:32 PM–1:38 PM CET

Core Services / Analytics

Degraded Service Mar 11, 2021 1:22 PM–1:30 PM CET

Core Services / Analytics

Outage Mar 11, 2021 8:05 AM–8:06 AM CET

Clients / Registration

Outage Mar 11, 2021 3:06 AM–3:07 AM CET

Core Services / Analytics

Degraded Service Mar 10, 2021 10:56 PM–10:58 PM CET

Core Services / Analytics

Intermittent Service Mar 10, 2021 9:33 PM–10:00 PM CET

Automation - Zone A / Client Update

Intermittent Service Mar 10, 2021 11:42 AM–12:12 PM CET

Automation - Zone A / Send Event

Intermittent Service Mar 10, 2021 2:21 AM–3:49 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Mar 10, 2021 2:08 AM–3:43 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Mar 10, 2021 2:00 AM–3:39 AM CET

Core Services / API

Degraded Service Mar 9, 2021 9:30 PM–9:31 PM CET

Automation - Zone A / Journey and events processing

Degraded Service Mar 9, 2021 4:45 PM–4:53 PM CET

Core Services / Activities

Analytics module maintenance Mar 9, 2021 8:25 AM–9:00 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:17 AM–8:21 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:13 AM–8:15 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:07 AM–8:11 AM CET

Core Services / Analytics

Intermittent Service Mar 9, 2021 3:19 AM–3:22 AM CET

Automation - Zone A / Client Filter

Degraded Service Mar 8, 2021 2:45 PM–2:47 PM CET

Core Services / Content Provider

Degraded Service Mar 8, 2021 2:46 PM–2:47 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Mar 8, 2021 2:34 PM–2:38 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Mar 8, 2021 2:36 PM–2:38 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Mar 8, 2021 2:34 PM–2:37 PM CET

Core Services / Content Provider

Intermittent Service Mar 8, 2021 1:49 PM–1:53 PM CET

Core Services / Content Provider

Outage Mar 8, 2021 1:50 PM–1:53 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Mar 8, 2021 1:52 PM–1:53 PM CET

Loyalty & Engagement / Promotions for POS

Outage Mar 8, 2021 9:44 AM–9:45 AM CET

Clients / Registration

Degraded Service Mar 8, 2021 12:07 AM–12:08 AM CET

Core Services / Analytics

Degraded Service Mar 7, 2021 9:39 PM–9:40 PM CET

Automation - Zone A / Webhooks

Intermittent Service Mar 7, 2021 9:06 PM–9:36 PM CET

Automation - Zone A / Webhooks

Degraded Service Mar 7, 2021 12:42 PM–12:43 PM CET

Core Services / API

Outage Mar 6, 2021 10:58 PM–10:59 PM CET

Core Services / Content Provider

Intermittent Service Mar 6, 2021 8:45 PM–8:48 PM CET

Core Services / Analytics

Outage Mar 6, 2021 5:49 AM–5:50 AM CET

Clients / Registration

Intermittent Service Mar 5, 2021 9:08 PM–10:27 PM CET

Automation - Zone A / Webhooks

AI recommendations issues Mar 5, 2021 4:30 PM–4:55 PM CET

3 Affected Services:

AI Services / Search
AI Services / Recommendations
AI Services / AI Engine

Outage Mar 5, 2021 4:25 PM–4:29 PM CET

AI Services / Recommendations

No events for 1 day!

Outage Mar 4, 2021 3:50 PM–4:05 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Mar 4, 2021 3:46 PM–3:47 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 3:43 PM–3:44 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 3:40 PM–3:42 PM CET

Core Services / Analytics

Maintenance Mar 4, 2021 3:00 PM–3:30 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 2:35 PM–2:36 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Mar 4, 2021 12:34 PM–12:35 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Mar 4, 2021 7:41 AM–7:45 AM CET

Core Services / Analytics

Intermittent Service Mar 4, 2021 6:35 AM–6:38 AM CET

Core Services / Analytics

Maintenance Mar 3, 2021 11:00 PM–Mar 4, 2021 12:00 AM CET

Core Services / Analytics

Degraded Service Mar 3, 2021 11:15 PM–11:20 PM CET

Automation - Zone A / Client Filter

Intermittent Service Mar 3, 2021 9:11 PM–10:26 PM CET

Automation - Zone A / Webhooks

Intermittent Service Mar 3, 2021 8:48 PM–9:13 PM CET

Infrastructure - Zone I / Event Tracker

Outage Mar 3, 2021 9:00 PM–9:02 PM CET

Core Services / Content Provider

Intermittent Service Mar 3, 2021 9:00 PM–9:02 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Mar 3, 2021 9:00 PM–9:02 PM CET

Loyalty & Engagement / Promotions for POS

Intermittent Service Mar 3, 2021 8:56 PM–8:59 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Mar 3, 2021 8:52 PM–8:58 PM CET

Core Services / Content Provider

Intermittent Service Mar 3, 2021 8:54 PM–8:58 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Mar 3, 2021 8:56 PM–8:58 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Mar 3, 2021 8:55 PM–8:57 PM CET

Loyalty & Engagement / Promotions for POS

Intermittent Service Mar 3, 2021 8:45 PM–8:51 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Mar 3, 2021 8:45 PM–8:50 PM CET

Loyalty & Engagement / Promotions For Client

Outage Mar 3, 2021 8:48 PM–8:50 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Mar 3, 2021 8:48 PM–8:50 PM CET

Infrastructure - Zone II / Event Tracker

Intermittent Service Mar 3, 2021 8:45 PM–8:50 PM CET

Loyalty & Engagement / Promotions for POS

Outage Mar 3, 2021 8:45 PM–8:49 PM CET

Core Services / Content Provider

Outage Mar 3, 2021 5:18 PM–5:20 PM CET

Loyalty & Engagement / Promotions Redeem

Analytics issue identified Mar 3, 2021 2:39 PM–3:03 PM CET

3 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics

Degraded Service Mar 3, 2021 12:32 PM–12:33 PM CET

Core Services / API

Degraded Service Mar 3, 2021 2:01 AM–2:03 AM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Mar 3, 2021 2:01 AM–2:02 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Mar 2, 2021 10:08 PM–10:09 PM CET

Clients / Registration

Outage Mar 2, 2021 6:00 PM–6:01 PM CET

Clients / Registration

Degraded Service Mar 2, 2021 4:59 PM–5:00 PM CET

Core Services / Content Provider

Intermittent Service Mar 2, 2021 2:02 AM–2:49 AM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Mar 1, 2021 11:31 PM–11:36 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Mar 1, 2021 10:14 PM–10:37 PM CET

Infrastructure - Zone I / Event Tracker

No events for 1 day!

Intermittent Service Feb 27, 2021 9:11 PM–10:43 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 27, 2021 2:00 AM–2:03 AM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 27, 2021 1:59 AM–2:00 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Feb 26, 2021 3:00 PM–3:08 PM CET

Infrastructure - Zone I / Event Tracker

No events for 1 day!

Degraded Service Feb 25, 2021 12:21 PM–12:22 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Feb 25, 2021 12:19 PM–12:21 PM CET

Core Services / Content Provider

Intermittent Service Feb 25, 2021 12:08 PM–12:16 PM CET

Loyalty & Engagement / Promotions Redeem

Intermittent Service Feb 25, 2021 12:12 PM–12:15 PM CET

Loyalty & Engagement / Promotions For Client

Intermittent Service Feb 25, 2021 12:06 PM–12:14 PM CET

Core Services / Content Provider

Outage Feb 25, 2021 12:11 PM–12:13 PM CET

Loyalty & Engagement / Promotions for POS

No events for 1 day!

Intermittent Service Feb 23, 2021 9:10 PM–10:45 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 23, 2021 4:06 AM–4:08 AM CET

Core Services / API

Degraded Service Feb 23, 2021 1:58 AM–2:00 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Feb 23, 2021 1:59 AM–2:00 AM CET

Infrastructure - Zone I / Event Tracker

Lack of progress bars Feb 22, 2021 6:03 PM CET

Core Services / Imports

Degraded Service Feb 22, 2021 5:04 PM–5:05 PM CET

Automation - Zone A / Client Filter

Degraded Service Feb 22, 2021 5:01 PM–5:04 PM CET

Automation - Zone A / Webhooks

No events for 1 day!

Outage Feb 21, 2021 6:56 AM–6:58 AM CET

Clients / Registration

Degraded Service Feb 20, 2021 11:11 PM–11:15 PM CET

Automation - Zone A / Client Filter

Dynamic content maintanance Feb 20, 2021 2:15 PM–4:25 PM CET

3 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Dynamic Content

Intermittent Service Feb 20, 2021 2:50 AM–8:12 AM CET

Automation - Zone A / Client Filter

Degraded Service Feb 19, 2021 9:09 PM–9:48 PM CET

Automation - Zone A / Webhooks

Issue with AI Search Feb 19, 2021 3:51 PM–4:01 PM CET

AI Services / Search

Degraded Service Feb 19, 2021 1:22 PM–1:25 PM CET

Automation - Zone B / Client Update

Intermittent Service Feb 19, 2021 9:20 AM–9:42 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Feb 19, 2021 9:19 AM–9:34 AM CET

Infrastructure - Zone II / Event Tracker

Outage Feb 19, 2021 4:44 AM–4:48 AM CET

Core Services / Catalogs

Outage Feb 19, 2021 3:00 AM–3:01 AM CET

Clients / Login

Intermittent Service Feb 19, 2021 12:07 AM–1:31 AM CET

Automation - Zone B / Client Update

Intermittent Service Feb 18, 2021 3:32 PM–3:55 PM CET

Core Services / Content Provider

Outage Feb 18, 2021 11:24 AM–12:07 PM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 17, 2021 9:08 PM–9:50 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 17, 2021 10:24 AM–10:32 AM CET

Core Services / Activities

Degraded Service Feb 17, 2021 9:58 AM–9:59 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 17, 2021 9:55 AM–9:56 AM CET

Automation - Zone B / Webhooks

Intermittent Service Feb 16, 2021 4:56 PM–6:48 PM CET

Automation - Zone A / Jinjava processing engine

Intermittent Service Feb 16, 2021 1:06 PM–1:30 PM CET

Automation - Zone A / Client Filter

Degraded Service Feb 16, 2021 1:27 PM–1:30 PM CET

Automation - Zone B / Client Filter

Degraded Service Feb 16, 2021 11:06 AM–11:07 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 16, 2021 9:57 AM–9:58 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 15, 2021 9:07 PM–9:49 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 15, 2021 8:17 PM–8:20 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 15, 2021 8:17 PM–8:18 PM CET

Portal / Portal - availibility

Degraded Service Feb 15, 2021 8:13 PM–8:15 PM CET

Portal / Portal - availibility

Degraded Service Feb 15, 2021 11:06 AM–11:08 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 15, 2021 9:56 AM–9:59 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 14, 2021 11:06 AM–11:07 AM CET

Automation - Zone B / Webhooks

Outage Feb 14, 2021 9:18 AM–10:26 AM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 13, 2021 9:09 PM–9:49 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 13, 2021 11:07 AM–11:09 AM CET

Automation - Zone B / Webhooks

Outage Feb 13, 2021 10:01 AM–10:21 AM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 13, 2021 9:57 AM–10:06 AM CET

Automation - Zone B / Webhooks

Outage Feb 12, 2021 6:12 PM–7:17 PM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 12, 2021 11:14 AM–11:17 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 12, 2021 10:34 AM–11:05 AM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 12, 2021 10:33 AM–11:04 AM CET

Infrastructure - Zone II / Communication

Degraded Service Feb 11, 2021 9:57 PM–9:58 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 11, 2021 9:54 PM–9:55 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 11, 2021 9:16 PM–9:53 PM CET

Automation - Zone A / Webhooks

Outage Feb 11, 2021 4:51 PM–5:36 PM CET

Infrastructure - Zone I / Communication

Degraded Service Feb 11, 2021 11:07 AM–11:11 AM CET

Automation - Zone B / Webhooks

Degraded Service Feb 11, 2021 10:14 AM–10:29 AM CET

Automation - Zone A / Client Update

Degraded Service Feb 11, 2021 9:59 AM–10:13 AM CET

Automation - Zone B / Webhooks

Intermittent Service Feb 11, 2021 9:35 AM–10:06 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Feb 11, 2021 9:35 AM–9:56 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Feb 11, 2021 9:05 AM–9:09 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Feb 10, 2021 7:14 PM–7:49 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 10, 2021 7:18 PM–7:19 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Feb 10, 2021 6:34 PM–6:37 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 10, 2021 5:45 PM–5:46 PM CET

Core Services / API

Intermittent Service Feb 10, 2021 4:51 PM–5:24 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 10, 2021 5:03 PM–5:04 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Feb 10, 2021 4:35 PM–4:41 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 10, 2021 3:05 PM–3:10 PM CET

Infrastructure - Zone I / Event Tracker

Issue with portal availability. Feb 10, 2021 2:23 PM–2:53 PM CET

2 Affected Services:

Portal / Portal - availibility
Portal / Portal - login

Degraded Service Feb 10, 2021 1:57 PM–2:01 PM CET

Portal / Portal - availibility

Degraded Service Feb 10, 2021 1:47 PM–1:49 PM CET

Infrastructure - Zone II / Event Tracker

Issue with portal availability. Feb 10, 2021 1:15 PM–1:25 PM CET

2 Affected Services:

Portal / Portal - availibility
Portal / Portal - login

Degraded Service Feb 10, 2021 1:16 PM–1:17 PM CET

Core Services / API

Outage Feb 10, 2021 12:24 PM–12:32 PM CET

Infrastructure - Zone I / Communication

Outage Feb 10, 2021 12:21 PM–12:23 PM CET

Infrastructure - Zone I / Communication

Outage Feb 10, 2021 10:55 AM–12:11 PM CET

Infrastructure - Zone I / Communication

Intermittent Service Feb 10, 2021 10:45 AM–11:04 AM CET

Infrastructure - Zone I / Event Tracker

Platform Maintenance Feb 9, 2021 11:00 PM–Feb 10, 2021 1:00 AM CET

Portal / Portal - availibility

Degraded Service Feb 9, 2021 9:11 PM–9:51 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 9, 2021 9:02 PM–9:09 PM CET

Automation - Zone A / Client Filter

Intermittent Service Feb 9, 2021 5:20 PM–5:43 PM CET

Infrastructure - Zone I / Event Tracker

Problem with statistics in automation Feb 9, 2021 12:37 PM–1:21 PM CET

2 Affected Services:

Automation - Zone A / Journey and events processing
Automation - Zone B / Journey and events processing

Intermittent Service Feb 8, 2021 11:31 PM–11:51 PM CET

Automation - Zone A / Client Update

Outage Feb 8, 2021 3:28 PM–3:29 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Feb 8, 2021 2:44 PM–2:45 PM CET

Automation - Zone A / Client Update

Degraded Service Feb 8, 2021 1:18 PM–1:20 PM CET

Core Services / Activities

Degraded Service Feb 7, 2021 9:28 PM–9:31 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 7, 2021 9:22 PM–9:25 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 7, 2021 9:55 AM–10:09 AM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Feb 7, 2021 2:15 AM–2:25 AM CET

Infrastructure - Zone I / Event Tracker

Outage Feb 6, 2021 4:34 PM–4:36 PM CET

Clients / Registration

Degraded Service Feb 5, 2021 9:41 PM–9:42 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 5, 2021 9:20 PM–9:38 PM CET

Automation - Zone A / Webhooks

Outage Feb 5, 2021 3:28 PM–3:28 PM CET

Clients / Registration

Service Issue - Maintenance Feb 4, 2021 11:30 PM–Feb 5, 2021 12:30 AM CET

7 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Core Services / Emails

Degraded Service Feb 4, 2021 8:25 PM–8:26 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 4, 2021 5:08 PM–5:09 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Feb 3, 2021 9:38 PM–9:41 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 3, 2021 9:18 PM–9:33 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 3, 2021 9:12 PM–9:13 PM CET

Automation - Zone A / Webhooks

Intermittent Service Feb 3, 2021 4:09 PM–4:19 PM CET

Automation - Zone A / Client Filter

Degraded Service Feb 3, 2021 10:24 AM–10:29 AM CET

Automation - Zone A / Client Update

No events for 1 day!

Degraded Service Feb 1, 2021 9:19 PM–9:45 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 1, 2021 9:11 PM–9:16 PM CET

Automation - Zone A / Webhooks

Degraded Service Feb 1, 2021 11:08 AM–11:10 AM CET

Automation - Zone B / Jinjava processing engine

No events for 1 day!

Outage Jan 31, 2021 4:02 AM–4:12 AM CET

Core Services / Analytics

Outage Jan 31, 2021 4:02 AM–4:03 AM CET

Core Services / Content Provider

Catalogs maintenance Jan 30, 2021 11:30 PM–Jan 31, 2021 12:00 AM CET

Core Services / Catalogs

Degraded Service Jan 30, 2021 11:39 PM–11:40 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Jan 30, 2021 9:37 PM–9:44 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 30, 2021 9:18 PM–9:34 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 30, 2021 9:11 PM–9:16 PM CET

Automation - Zone A / Webhooks

Intermittent Service Jan 30, 2021 1:30 AM–1:46 AM CET

Core Services / Catalogs

Intermittent Service Jan 29, 2021 1:38 PM–1:45 PM CET

Core Services / Catalogs

Intermittent Service Jan 29, 2021 1:20 PM–1:34 PM CET

Core Services / Catalogs

Intermittent Service Jan 29, 2021 12:30 PM–12:54 PM CET

Core Services / Catalogs

Degraded Service Jan 29, 2021 12:15 PM–12:18 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Jan 29, 2021 12:13 PM–12:18 PM CET

Infrastructure - Zone II / Event Tracker

Intermittent Service Jan 29, 2021 12:00 PM–12:13 PM CET

Core Services / Catalogs

Outage Jan 29, 2021 9:14 AM–9:30 AM CET

Core Services / Catalogs

Degraded Service Jan 28, 2021 9:19 PM–9:49 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 28, 2021 9:12 PM–9:15 PM CET

Automation - Zone A / Webhooks

Intermittent Service Jan 28, 2021 5:41 PM–5:51 PM CET

Core Services / Catalogs

Intermittent Service Jan 28, 2021 4:01 PM–4:10 PM CET

Core Services / Catalogs

Outage Jan 28, 2021 2:14 AM–2:18 AM CET

Core Services / Catalogs

Email maintenance Jan 28, 2021 12:00 AM–12:30 AM CET

Core Services / Emails

Degraded Service Jan 27, 2021 10:45 PM–10:49 PM CET

Automation - Zone A / Client Update

Degraded Service Jan 27, 2021 3:23 PM–3:36 PM CET

Core Services / Activities

Intermittent Service Jan 27, 2021 2:54 PM–2:59 PM CET

Core Services / Catalogs

Intermittent Service Jan 27, 2021 9:59 AM–10:10 AM CET

Core Services / Catalogs

Intermittent Service Jan 27, 2021 9:13 AM–9:29 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 8:42 AM–8:57 AM CET

Core Services / Catalogs

Intermittent Service Jan 27, 2021 6:11 AM–6:25 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 5:50 AM–5:51 AM CET

Core Services / Activities

Outage Jan 27, 2021 5:34 AM–5:47 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 5:27 AM–5:32 AM CET

Core Services / Activities

Outage Jan 27, 2021 5:11 AM–5:13 AM CET

Core Services / Activities

Outage Jan 27, 2021 4:52 AM–4:54 AM CET

Core Services / Activities

Outage Jan 27, 2021 4:25 AM–4:29 AM CET

Core Services / Activities

Outage Jan 27, 2021 4:06 AM–4:07 AM CET

Core Services / Activities

Outage Jan 27, 2021 3:34 AM–3:48 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 3:46 AM–3:47 AM CET

Core Services / Activities

Outage Jan 27, 2021 3:40 AM–3:44 AM CET

Core Services / Activities

Outage Jan 27, 2021 3:24 AM–3:25 AM CET

Core Services / Activities

Intermittent Service Jan 27, 2021 2:32 AM–2:46 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 2:38 AM–2:39 AM CET

Core Services / Activities

Outage Jan 27, 2021 2:31 AM–2:34 AM CET

Core Services / Activities

Intermittent Service Jan 27, 2021 2:06 AM–2:12 AM CET

Core Services / Activities

Intermittent Service Jan 27, 2021 1:30 AM–1:46 AM CET

Core Services / Catalogs

Outage Jan 27, 2021 12:29 AM–12:41 AM CET

Core Services / Catalogs

Degraded Service Jan 27, 2021 12:24 AM–12:27 AM CET

Core Services / Activities

Degraded Service Jan 26, 2021 9:39 PM–9:46 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 26, 2021 9:23 PM–9:37 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 26, 2021 9:12 PM–9:21 PM CET

Automation - Zone A / Webhooks

Intermittent Service Jan 26, 2021 5:22 PM–5:29 PM CET

Core Services / Catalogs

Outage Jan 26, 2021 3:17 PM–3:20 PM CET

Core Services / Catalogs

Outage Jan 26, 2021 6:28 AM–6:29 AM CET

Core Services / Activities

Outage Jan 26, 2021 6:23 AM–6:25 AM CET

Core Services / Activities

Outage Jan 26, 2021 6:09 AM–6:11 AM CET

Core Services / Activities

Outage Jan 26, 2021 6:03 AM–6:06 AM CET

Core Services / Activities

Outage Jan 26, 2021 5:41 AM–5:43 AM CET

Core Services / Activities

Outage Jan 26, 2021 5:07 AM–5:08 AM CET

Core Services / Activities

Outage Jan 26, 2021 3:54 AM–3:57 AM CET

Core Services / Activities

Outage Jan 26, 2021 2:30 AM–2:32 AM CET

Core Services / Activities

Outage Jan 26, 2021 2:10 AM–2:11 AM CET

Core Services / Activities

Outage Jan 26, 2021 2:04 AM–2:05 AM CET

Core Services / Activities

Outage Jan 26, 2021 1:40 AM–1:47 AM CET

Core Services / Activities

Outage Jan 26, 2021 12:52 AM–12:59 AM CET

Core Services / Activities

Degraded Service Jan 25, 2021 8:21 PM–8:40 PM CET

Automation - Zone A / Client Update

Outage Jan 25, 2021 6:36 PM–6:47 PM CET

Core Services / Content Provider

Degraded Service Jan 25, 2021 6:39 PM–6:47 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Jan 25, 2021 6:37 PM–6:46 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Jan 25, 2021 6:43 PM–6:45 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 25, 2021 6:35 PM–6:39 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jan 25, 2021 6:16 PM–6:34 PM CET

Core Services / Content Provider

Degraded Service Jan 25, 2021 6:19 PM–6:34 PM CET

Loyalty & Engagement / Promotions For Client

Intermittent Service Jan 25, 2021 6:16 PM–6:34 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 25, 2021 6:18 PM–6:34 PM CET

Loyalty & Engagement / Promotions for POS

Problem with terrarium Jan 25, 2021 5:57 PM–6:14 PM CET

6 Affected Services:

Core Services / Content Provider
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Client Filter
Automation - Zone B / Client Filter

Outage Jan 25, 2021 5:43 PM–5:48 PM CET

Loyalty & Engagement / Promotions for POS

Outage Jan 25, 2021 5:42 PM–5:47 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 25, 2021 11:05 AM–11:12 AM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Jan 25, 2021 5:19 AM–5:20 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:53 AM–4:55 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:36 AM–4:38 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:29 AM–4:32 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:23 AM–4:27 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:20 AM–4:21 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:15 AM–4:16 AM CET

Core Services / API

Degraded Service Jan 25, 2021 4:06 AM–4:09 AM CET

Core Services / API

Degraded Service Jan 25, 2021 3:24 AM–3:27 AM CET

Core Services / API

Degraded Service Jan 25, 2021 2:48 AM–2:51 AM CET

Core Services / API

Degraded Service Jan 25, 2021 2:29 AM–2:30 AM CET

Core Services / API

Outage Jan 25, 2021 2:09 AM–2:10 AM CET

Core Services / Activities

Degraded Service Jan 24, 2021 9:25 PM–9:47 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 24, 2021 9:12 PM–9:17 PM CET

Automation - Zone A / Webhooks

Outage Jan 24, 2021 8:02 AM–8:05 AM CET

Core Services / Activities

Outage Jan 24, 2021 7:38 AM–7:42 AM CET

Core Services / Activities

Outage Jan 24, 2021 7:18 AM–7:21 AM CET

Core Services / Activities

Outage Jan 24, 2021 6:03 AM–6:04 AM CET

Core Services / Activities

Degraded Service Jan 24, 2021 4:14 AM–4:17 AM CET

Core Services / API

Degraded Service Jan 24, 2021 4:09 AM–4:13 AM CET

Core Services / API

Degraded Service Jan 24, 2021 4:05 AM–4:07 AM CET

Core Services / API

Outage Jan 24, 2021 3:22 AM–3:24 AM CET

Core Services / Activities

Outage Jan 24, 2021 12:44 AM–12:48 AM CET

Core Services / Activities

Outage Jan 24, 2021 12:14 AM–12:16 AM CET

Core Services / Activities

Outage Jan 23, 2021 11:52 PM–11:54 PM CET

Core Services / Activities

Outage Jan 23, 2021 11:30 PM–11:35 PM CET

Core Services / Activities

Degraded Service Jan 23, 2021 12:02 PM–12:11 PM CET

Loyalty & Engagement / Promotions Points

Outage Jan 23, 2021 8:00 AM–8:01 AM CET

Core Services / Activities

Outage Jan 23, 2021 7:17 AM–7:19 AM CET

Core Services / Activities

Outage Jan 23, 2021 6:27 AM–6:28 AM CET

Core Services / Activities

Outage Jan 23, 2021 6:22 AM–6:24 AM CET

Core Services / Activities

Outage Jan 23, 2021 6:01 AM–6:03 AM CET

Core Services / Activities

Outage Jan 23, 2021 5:30 AM–5:33 AM CET

Core Services / Activities

Outage Jan 23, 2021 5:05 AM–5:10 AM CET

Core Services / Activities

Outage Jan 23, 2021 4:38 AM–4:39 AM CET

Core Services / Activities

Outage Jan 23, 2021 3:49 AM–3:51 AM CET

Core Services / Activities

Outage Jan 23, 2021 3:34 AM–3:37 AM CET

Core Services / Activities

Outage Jan 23, 2021 3:25 AM–3:27 AM CET

Core Services / Activities

Outage Jan 23, 2021 3:08 AM–3:11 AM CET

Core Services / Activities

Outage Jan 23, 2021 2:43 AM–2:48 AM CET

Core Services / Activities

Outage Jan 23, 2021 2:22 AM–2:25 AM CET

Core Services / Activities

Outage Jan 23, 2021 2:17 AM–2:19 AM CET

Core Services / Activities

Outage Jan 23, 2021 1:44 AM–1:53 AM CET

Core Services / Activities

Outage Jan 23, 2021 1:18 AM–1:24 AM CET

Core Services / Activities

Outage Jan 23, 2021 12:57 AM–1:01 AM CET

Core Services / Activities

Degraded Service Jan 22, 2021 9:41 PM–9:43 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 22, 2021 9:26 PM–9:36 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 22, 2021 9:17 PM–9:20 PM CET

Automation - Zone A / Webhooks

Degraded Service Jan 22, 2021 9:11 PM–9:14 PM CET

Automation - Zone A / Webhooks

Outage Jan 22, 2021 7:41 PM–7:42 PM CET

Clients / Registration

No events for 1 day!

Degraded Service Jan 21, 2021 2:17 PM–2:19 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Jan 21, 2021 1:30 PM–1:31 PM CET

Clients / Registration

Degraded Service Jan 21, 2021 10:45 AM–10:46 AM CET

Clients / Login

Degraded Service Jan 21, 2021 8:56 AM–9:30 AM CET

Core Services / Dynamic Content

Outage Jan 21, 2021 9:10 AM–9:11 AM CET

Clients / Registration

Outage Jan 21, 2021 9:06 AM–9:07 AM CET

Clients / Registration

Degraded Service Jan 21, 2021 8:47 AM–8:54 AM CET

Core Services / Dynamic Content

Degraded Service Jan 21, 2021 7:23 AM–8:46 AM CET

Core Services / Dynamic Content

Intermittent Service Jan 21, 2021 8:39 AM–8:41 AM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Jan 21, 2021 8:11 AM–8:12 AM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Jan 20, 2021 10:52 PM–10:53 PM CET

Core Services / Content Provider

Degraded Service Jan 20, 2021 6:02 PM–6:03 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Jan 20, 2021 5:32 PM–5:33 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Jan 20, 2021 4:28 PM–4:29 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Automation audience issue Jan 20, 2021 3:23 PM–4:01 PM CET

Automation - Zone A / Audience

Degraded Service Jan 20, 2021 3:51 PM–3:52 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Jan 20, 2021 3:22 PM–3:36 PM CET

Automation - Zone A / Jinjava processing engine

Intermittent Service Jan 20, 2021 6:41 AM–7:22 AM CET

Core Services / Content Provider

Degraded Service Jan 20, 2021 6:35 AM–6:39 AM CET

Core Services / Content Provider

Intermittent Service Jan 20, 2021 6:31 AM–6:34 AM CET

Core Services / Content Provider

Outage Jan 20, 2021 4:17 AM–4:18 AM CET

Core Services / Content Provider

Outage Jan 20, 2021 4:13 AM–4:15 AM CET

Core Services / Content Provider

Intermittent Service Jan 20, 2021 2:25 AM–2:28 AM CET

Core Services / Content Provider

Outage Jan 20, 2021 2:08 AM–2:09 AM CET

Core Services / Content Provider

Intermittent Service Jan 19, 2021 5:59 AM–6:49 AM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Jan 19, 2021 6:11 AM–6:17 AM CET

Automation - Zone A / Client Filter

Intermittent Service Jan 19, 2021 3:35 AM–6:05 AM CET

Automation - Zone A / Client Filter

Degraded Service Jan 19, 2021 5:51 AM–5:56 AM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Jan 19, 2021 5:48 AM–5:49 AM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Jan 19, 2021 5:42 AM–5:45 AM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Jan 19, 2021 5:35 AM–5:40 AM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Jan 19, 2021 5:31 AM–5:33 AM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Jan 19, 2021 3:28 AM–3:31 AM CET

Automation - Zone A / Client Filter

Intermittent Service Jan 18, 2021 2:27 PM–3:14 PM CET

Loyalty & Engagement / Promotions Points

No events for 3 days!

Degraded Service Jan 15, 2021 3:01 PM–3:04 PM CET

Automation - Zone A / Client Filter

Outage Jan 15, 2021 2:56 PM–3:04 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 15, 2021 11:05 AM–11:08 AM CET

Automation - Zone B / Jinjava processing engine

Outage Jan 15, 2021 10:51 AM–10:52 AM CET

Clients / Registration

Outage Jan 15, 2021 10:46 AM–10:47 AM CET

Clients / Registration

Intermittent Service Jan 14, 2021 3:01 PM–3:11 PM CET

Automation - Zone A / Client Filter

Degraded Service Jan 14, 2021 3:07 PM–3:10 PM CET

Automation - Zone B / Client Filter

Outage Jan 14, 2021 3:00 PM–3:02 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 14, 2021 11:05 AM–11:06 AM CET

Automation - Zone B / Jinjava processing engine

Outage Jan 14, 2021 12:48 AM–2:12 AM CET

Automation - Zone A / Journey and events processing

Outage Jan 14, 2021 1:05 AM–1:16 AM CET

Core Services / Activities

Degraded Service Jan 14, 2021 1:07 AM–1:09 AM CET

Automation - Zone B / Journey and events processing

Intermittent Service Jan 14, 2021 12:55 AM–1:01 AM CET

Automation - Zone B / Journey and events processing

Outage Jan 14, 2021 12:48 AM–12:52 AM CET

Automation - Zone B / Journey and events processing

Outage Jan 13, 2021 10:42 PM–10:43 PM CET

Automation - Zone B / Journey and events processing

Outage Jan 13, 2021 10:42 PM–10:43 PM CET

Automation - Zone A / Journey and events processing

Outage Jan 13, 2021 8:36 PM–8:39 PM CET

Automation - Zone A / Journey and events processing

Intermittent Service Jan 13, 2021 8:36 PM–8:39 PM CET

Automation - Zone B / Journey and events processing

No events for 1 day!

Service Issue (13th Jan/14th Jan) Jan 12, 2021 12:19 PM CET

4 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Dynamic Content

Degraded Service Jan 12, 2021 11:04 AM–11:09 AM CET

Automation - Zone B / Jinjava processing engine

Intermittent Service Jan 12, 2021 3:42 AM–4:36 AM CET

Automation - Zone A / Client Filter

Degraded Service Jan 11, 2021 2:37 PM–2:38 PM CET

Core Services / Content Provider

Intermittent Service Jan 11, 2021 2:12 AM–3:19 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Jan 11, 2021 2:06 AM–3:15 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Jan 11, 2021 2:03 AM–3:06 AM CET

Core Services / API

Outage Jan 11, 2021 2:03 AM–2:05 AM CET

Clients / Login

Outage Jan 10, 2021 2:26 AM–2:27 AM CET

Core Services / Activities

No events for 2 days!

Degraded Service Jan 7, 2021 10:45 AM–10:46 AM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jan 7, 2021 9:52 AM–9:56 AM CET

Automation - Zone A / Client Filter

Degraded Service Jan 7, 2021 9:45 AM–9:49 AM CET

Automation - Zone A / Client Filter

Degraded Service Jan 7, 2021 9:41 AM–9:43 AM CET

Automation - Zone A / Client Filter

Degraded Service Jan 7, 2021 9:37 AM–9:38 AM CET

Automation - Zone A / Client Filter

Degraded Service Jan 7, 2021 9:22 AM–9:23 AM CET

Automation - Zone A / Client Filter

Degraded Service Jan 7, 2021 2:01 AM–2:07 AM CET

Automation - Zone A / Client Filter

Degraded Service Jan 6, 2021 12:14 PM–12:27 PM CET

Core Services / Activities

Degraded Service Jan 5, 2021 12:58 PM–1:04 PM CET

Automation - Zone A / Client Filter

Intermittent Service Jan 5, 2021 11:36 AM–11:53 AM CET

Automation - Zone A / Client Filter

Degraded Service Jan 5, 2021 5:10 AM–5:22 AM CET

Automation - Zone A / Client Filter

Intermittent Service Jan 5, 2021 3:30 AM–5:07 AM CET

Automation - Zone A / Client Filter

Degraded Service Jan 5, 2021 3:39 AM–3:53 AM CET

Infrastructure - Zone II / Event Tracker

No events for 1 day!

Intermittent Service Jan 3, 2021 11:07 PM–Jan 4, 2021 12:41 AM CET

Automation - Zone B / Webhooks

No events for 2 days!

Outage Jan 1, 2021 12:55 PM–12:56 PM CET

Clients / Registration

No events for 1 day!

Outage Dec 31, 2020 4:55 AM–4:58 AM CET

Core Services / Activities

Outage Dec 30, 2020 6:02 PM–6:07 PM CET

Core Services / Activities

Outage Dec 30, 2020 5:42 PM–5:59 PM CET

Core Services / Activities

Outage Dec 30, 2020 5:52 PM–5:54 PM CET

Core Services / Content Provider

Intermittent Service Dec 30, 2020 5:44 PM–5:48 PM CET

Core Services / Content Provider

Outage Dec 30, 2020 5:39 PM–5:42 PM CET

Core Services / Content Provider

Degraded Service Dec 30, 2020 5:16 AM–5:17 AM CET

Core Services / API

No events for 1 day!

Intermittent Service Dec 28, 2020 8:10 PM–8:58 PM CET

Automation - Zone A / Webhooks

No events for 3 days!

Degraded Service Dec 25, 2020 1:59 AM–2:00 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Dec 24, 2020 9:18 PM–9:20 PM CET

Automation - Zone A / Webhooks

Intermittent Service Dec 24, 2020 8:08 PM–9:16 PM CET

Automation - Zone A / Webhooks

No events for 1 day!

Degraded Service Dec 23, 2020 1:33 PM–1:34 PM CET

Loyalty & Engagement / Promotions Redeem

Intermittent Service Dec 23, 2020 12:19 PM–12:46 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Dec 23, 2020 1:16 AM–1:17 AM CET

Portal / Portal - availibility

Degraded Service Dec 22, 2020 12:36 PM–12:39 PM CET

Infrastructure - Zone I / Event Tracker

Outage Dec 22, 2020 12:37 PM–12:38 PM CET

Infrastructure - Zone II / Event Tracker

No events for 1 day!

Degraded Service Dec 21, 2020 9:59 AM–10:10 AM CET

Automation - Zone B / Webhooks

Degraded Service Dec 21, 2020 9:41 AM–9:51 AM CET

Core Services / Activities

Degraded Service Dec 20, 2020 8:54 PM–9:19 PM CET

Core Services / Content Provider

Degraded Service Dec 20, 2020 9:16 PM–9:18 PM CET

Automation - Zone A / Client Filter

Degraded Service Dec 20, 2020 9:07 PM–9:08 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Dec 20, 2020 7:34 AM–7:35 AM CET

Core Services / API

Degraded Service Dec 20, 2020 6:31 AM–6:32 AM CET

Core Services / API

Degraded Service Dec 20, 2020 6:12 AM–6:13 AM CET

Core Services / API

Degraded Service Dec 20, 2020 6:07 AM–6:08 AM CET

Core Services / API

Degraded Service Dec 20, 2020 5:58 AM–5:59 AM CET

Core Services / API

Degraded Service Dec 20, 2020 5:54 AM–5:55 AM CET

Core Services / API

Degraded Service Dec 20, 2020 5:40 AM–5:44 AM CET

Core Services / API

Degraded Service Dec 20, 2020 5:34 AM–5:37 AM CET

Core Services / API

Degraded Service Dec 20, 2020 5:31 AM–5:32 AM CET

Core Services / API

Degraded Service Dec 20, 2020 5:21 AM–5:22 AM CET

Core Services / API

Degraded Service Dec 20, 2020 5:16 AM–5:18 AM CET

Core Services / API

Degraded Service Dec 20, 2020 5:10 AM–5:12 AM CET

Core Services / API

Degraded Service Dec 20, 2020 5:00 AM–5:01 AM CET

Core Services / API

Degraded Service Dec 20, 2020 4:55 AM–4:58 AM CET

Core Services / API

Outage Dec 20, 2020 2:42 AM–2:43 AM CET

Core Services / Activities

Degraded Service Dec 19, 2020 9:18 PM–9:21 PM CET

Automation - Zone A / Webhooks

Degraded Service Dec 19, 2020 9:04 PM–9:11 PM CET

Automation - Zone A / Webhooks

No events for 1 day!

Degraded Service Dec 18, 2020 5:15 PM–5:16 PM CET

Core Services / Content Provider

Outage Dec 18, 2020 12:07 AM–12:11 AM CET

Core Services / API

Degraded Service Dec 17, 2020 5:19 PM–6:10 PM CET

Core Services / Activities

Outage Dec 17, 2020 1:41 PM–1:42 PM CET

Core Services / Analytics

No events for 1 day!

Degraded Service Dec 16, 2020 5:40 AM–5:42 AM CET

Core Services / API

Degraded Service Dec 16, 2020 5:34 AM–5:36 AM CET

Core Services / API

Degraded Service Dec 16, 2020 5:25 AM–5:26 AM CET

Core Services / API

Degraded Service Dec 16, 2020 5:21 AM–5:22 AM CET

Core Services / API

Degraded Service Dec 16, 2020 5:12 AM–5:14 AM CET

Core Services / API

Degraded Service Dec 16, 2020 5:05 AM–5:06 AM CET

Core Services / API

Degraded Service Dec 16, 2020 4:55 AM–4:57 AM CET

Core Services / API

Degraded Service Dec 16, 2020 4:20 AM–4:21 AM CET

Core Services / API

Degraded Service Dec 16, 2020 4:07 AM–4:08 AM CET

Core Services / API

Degraded Service Dec 16, 2020 4:03 AM–4:04 AM CET

Core Services / API

Degraded Service Dec 16, 2020 3:45 AM–3:46 AM CET

Core Services / API

Intermittent Service Dec 16, 2020 3:29 AM–3:31 AM CET

Core Services / API

Degraded Service Dec 16, 2020 3:19 AM–3:21 AM CET

Core Services / API

Degraded Service Dec 16, 2020 3:09 AM–3:12 AM CET

Core Services / API

Degraded Service Dec 16, 2020 3:03 AM–3:04 AM CET

Core Services / API

Degraded Service Dec 15, 2020 9:04 PM–9:37 PM CET

Automation - Zone A / Webhooks

Degraded Service Dec 15, 2020 1:18 PM–1:46 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Dec 15, 2020 12:18 PM–1:17 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Dec 14, 2020 11:23 PM–11:43 PM CET

Automation - Zone A / Send Event

Intermittent Service Dec 14, 2020 11:28 PM–11:41 PM CET

Automation - Zone B / Send Event

Degraded Service Dec 14, 2020 9:09 PM–9:28 PM CET

Core Services / Activities

Degraded Service Dec 14, 2020 4:14 PM–4:20 PM CET

Core Services / Content Provider

Degraded Service Dec 14, 2020 4:19 PM–4:20 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Dec 14, 2020 4:19 PM–4:20 PM CET

Core Services / Analytics

Intermittent Service Dec 14, 2020 11:38 AM–12:06 PM CET

Automation - Zone B / Client Update

Intermittent Service Dec 14, 2020 10:20 AM–11:28 AM CET

Automation - Zone B / Client Update

Outage Dec 13, 2020 11:18 PM–11:30 PM CET

Core Services / Activities

Outage Dec 13, 2020 4:09 AM–4:10 AM CET

Core Services / Analytics

Outage Dec 13, 2020 3:02 AM–3:04 AM CET

Core Services / Analytics

Outage Dec 12, 2020 5:55 PM–5:57 PM CET

Core Services / API

Outage Dec 12, 2020 3:09 AM–3:10 AM CET

Core Services / Content Provider

Outage Dec 12, 2020 3:07 AM–3:09 AM CET

Core Services / Analytics

No events for 1 day!

Outage Dec 10, 2020 11:38 PM–11:41 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Dec 10, 2020 11:39 PM–11:41 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Dec 10, 2020 11:38 PM–11:39 PM CET

Core Services / API

Intermittent Service Dec 10, 2020 7:06 PM–7:26 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Dec 10, 2020 7:19 PM–7:25 PM CET

Loyalty & Engagement / Promotions Points

Outage Dec 10, 2020 7:06 PM–7:18 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Dec 10, 2020 7:08 PM–7:15 PM CET

Core Services / API

Degraded Service Dec 10, 2020 5:56 PM–5:58 PM CET

Automation - Zone B / Client Filter

Intermittent Service Dec 10, 2020 11:32 AM–11:53 AM CET

Infrastructure - Zone II / Event Tracker

Outage Dec 10, 2020 10:52 AM–10:53 AM CET

Clients / Registration

Degraded Service Dec 10, 2020 4:15 AM–4:16 AM CET

Automation - Zone A / Client Filter

Degraded Service Dec 9, 2020 4:17 PM–4:23 PM CET

Core Services / Activities

Intermittent Service Dec 9, 2020 8:41 AM–9:55 AM CET

Automation - Zone A / Client Update

Outage Dec 8, 2020 12:18 PM–12:21 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Dec 8, 2020 12:11 PM–12:12 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Dec 8, 2020 12:06 PM–12:07 PM CET

Core Services / Content Provider

Outage Dec 8, 2020 11:57 AM–11:58 AM CET

Core Services / Content Provider

Degraded Service Dec 8, 2020 11:15 AM–11:16 AM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Dec 8, 2020 11:07 AM–11:08 AM CET

Clients / Login

Degraded Service Dec 8, 2020 10:56 AM–10:58 AM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Dec 8, 2020 9:48 AM–9:49 AM CET

Clients / Login

Degraded Service Dec 8, 2020 9:22 AM–9:24 AM CET

Loyalty & Engagement / Promotions Redeem

Intermittent Service Dec 8, 2020 9:14 AM–9:17 AM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Dec 8, 2020 8:39 AM–8:40 AM CET

Clients / Login

Degraded Service Dec 8, 2020 6:57 AM–7:03 AM CET

Loyalty & Engagement / Promotions For Client

Outage Dec 8, 2020 6:55 AM–6:56 AM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Dec 8, 2020 6:50 AM–6:52 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 8, 2020 6:43 AM–6:45 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 8, 2020 6:34 AM–6:38 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 8, 2020 6:20 AM–6:23 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 8, 2020 5:58 AM–5:59 AM CET

Loyalty & Engagement / Promotions For Client

Outage Dec 8, 2020 5:07 AM–5:09 AM CET

Loyalty & Engagement / Promotions For Client

Outage Dec 8, 2020 4:59 AM–5:00 AM CET

Loyalty & Engagement / Promotions For Client

Outage Dec 8, 2020 3:38 AM–3:40 AM CET

Core Services / Content Provider

Outage Dec 8, 2020 3:39 AM–3:40 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 8, 2020 3:13 AM–3:17 AM CET

Loyalty & Engagement / Promotions For Client

Outage Dec 8, 2020 3:06 AM–3:07 AM CET

Loyalty & Engagement / Promotions For Client

Outage Dec 8, 2020 2:41 AM–2:42 AM CET

Core Services / Content Provider

Degraded Service Dec 8, 2020 2:00 AM–2:01 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Dec 8, 2020 1:57 AM–1:58 AM CET

Loyalty & Engagement / Promotions For Client

Outage Dec 8, 2020 1:51 AM–1:52 AM CET

Core Services / Content Provider

Intermittent Service Dec 8, 2020 1:13 AM–1:18 AM CET

Loyalty & Engagement / Promotions For Client

Intermittent Service Dec 8, 2020 12:50 AM–12:57 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 8, 2020 12:35 AM–12:40 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 8, 2020 12:26 AM–12:29 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 8, 2020 12:20 AM–12:21 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 8, 2020 12:09 AM–12:14 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 7, 2020 11:56 PM–11:57 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 7, 2020 11:44 PM–11:50 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Dec 7, 2020 11:15 PM–11:28 PM CET

Loyalty & Engagement / Promotions For Client

Outage Dec 7, 2020 10:35 PM–10:37 PM CET

Automation - Zone B / Jinjava processing engine

Intermittent Service Dec 7, 2020 5:09 PM–5:20 PM CET

Infrastructure - Zone I / Event Tracker

Outage Dec 7, 2020 3:10 PM–3:13 PM CET

Core Services / API

Outage Dec 7, 2020 12:46 PM–12:49 PM CET

Loyalty & Engagement / Promotions For Client

Outage Dec 7, 2020 12:44 PM–12:48 PM CET

Core Services / Content Provider

Outage Dec 7, 2020 12:43 PM–12:48 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Dec 7, 2020 12:46 PM–12:48 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Dec 7, 2020 12:41 PM–12:42 PM CET

Core Services / Content Provider

Outage Dec 7, 2020 2:28 AM–2:29 AM CET

Loyalty & Engagement / Promotions For Client

Outage Dec 7, 2020 2:24 AM–2:27 AM CET

Core Services / Content Provider

Outage Dec 6, 2020 11:40 PM–11:41 PM CET

Core Services / Content Provider

Degraded Service Dec 6, 2020 5:18 PM–5:23 PM CET

Infrastructure - Zone I / Event Tracker

Outage Dec 6, 2020 7:46 AM–7:47 AM CET

Automation - Zone A / Webhooks

Degraded Service Dec 5, 2020 8:28 PM–8:30 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Dec 5, 2020 8:15 PM–8:30 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Dec 5, 2020 8:15 PM–8:23 PM CET

Infrastructure - Zone II / Event Tracker

Outage Dec 5, 2020 3:46 PM–3:49 PM CET

Clients / Registration

Outage Dec 5, 2020 11:09 AM–11:10 AM CET

Clients / Registration

Degraded Service Dec 5, 2020 10:13 AM–10:14 AM CET

Automation - Zone A / Webhooks

Outage Dec 5, 2020 8:09 AM–8:10 AM CET

Clients / Registration

Outage Dec 5, 2020 2:00 AM–2:01 AM CET

Clients / Registration

Outage Dec 4, 2020 10:36 PM–10:40 PM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Dec 4, 2020 8:33 AM–8:35 AM CET

Automation - Zone A / Webhooks

Intermittent Service Dec 3, 2020 4:22 PM–4:29 PM CET

Loyalty & Engagement / Promotions Redeem

Degraded Service Dec 3, 2020 4:20 PM–4:29 PM CET

Loyalty & Engagement / Promotions For Client

Outage Dec 2, 2020 8:13 PM–8:14 PM CET

Clients / Registration

Outage Dec 2, 2020 5:09 PM–5:10 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Dec 2, 2020 7:28 AM–7:30 AM CET

Automation - Zone A / Webhooks

Intermittent Service Dec 1, 2020 11:52 PM–11:55 PM CET

Core Services / API

Outage Dec 1, 2020 10:36 PM–10:37 PM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Dec 1, 2020 9:47 PM–10:11 PM CET

Core Services / Activities

Degraded Service Dec 1, 2020 3:48 PM–4:04 PM CET

Automation - Zone A / Client Filter

Degraded Service Dec 1, 2020 3:15 PM–3:39 PM CET

Automation - Zone A / Client Filter

Degraded Service Dec 1, 2020 9:55 AM–9:58 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Dec 1, 2020 9:54 AM–9:58 AM CET

Infrastructure - Zone I / Event Tracker

Outage Dec 1, 2020 7:50 AM–7:54 AM CET

Automation - Zone A / Webhooks

Degraded Service Dec 1, 2020 2:00 AM–2:01 AM CET

Clients / Login

Outage Nov 30, 2020 10:37 PM–10:41 PM CET

Automation - Zone B / Jinjava processing engine

Outage Nov 30, 2020 5:07 PM–5:22 PM CET

Automation - Zone A / Journey and events processing

Degraded Service Nov 30, 2020 5:13 PM–5:15 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Nov 30, 2020 5:13 PM–5:14 PM CET

Core Services / Content Provider

Outage Nov 30, 2020 4:35 PM–4:42 PM CET

Automation - Zone A / Journey and events processing

Degraded Service Nov 30, 2020 4:33 PM–4:35 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Nov 30, 2020 4:33 PM–4:34 PM CET

Core Services / Content Provider

Outage Nov 30, 2020 4:27 PM–4:30 PM CET

Automation - Zone A / Journey and events processing

Intermittent Service Nov 30, 2020 3:04 PM–3:07 PM CET

Automation - Zone A / Journey and events processing

Outage Nov 30, 2020 2:50 PM–2:53 PM CET

AI Services / Recommendations

Outage Nov 30, 2020 2:39 PM–2:45 PM CET

AI Services / Recommendations

Outage Nov 30, 2020 2:38 PM–2:44 PM CET

AI Services / Search

Outage Nov 30, 2020 2:34 PM–2:36 PM CET

AI Services / Recommendations

Outage Nov 30, 2020 2:14 PM–2:36 PM CET

AI Services / Search

Outage Nov 30, 2020 2:14 PM–2:31 PM CET

AI Services / Recommendations

Degraded Service Nov 30, 2020 1:23 PM–1:42 PM CET

Core Services / Activities

Degraded Service Nov 30, 2020 1:10 PM–1:20 PM CET

Core Services / Activities

Degraded Service Nov 30, 2020 12:36 PM–12:54 PM CET

Core Services / Activities

Outage Nov 30, 2020 12:27 PM–12:32 PM CET

Automation - Zone A / Journey and events processing

Intermittent Service Nov 30, 2020 9:49 AM–9:57 AM CET

Infrastructure - Zone II / Event Tracker

Outage Nov 30, 2020 9:34 AM–9:42 AM CET

Automation - Zone A / Journey and events processing

Intermittent Service Nov 30, 2020 9:01 AM–9:05 AM CET

Loyalty & Engagement / Promotions Redeem

Outage Nov 29, 2020 10:37 PM–10:43 PM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Nov 29, 2020 9:31 PM–9:32 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Nov 29, 2020 8:13 PM–8:15 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Nov 29, 2020 6:11 PM–6:13 PM CET

Core Services / Activities

Degraded Service Nov 29, 2020 5:26 PM–5:29 PM CET

Core Services / Activities

Intermittent Service Nov 29, 2020 7:55 AM–8:01 AM CET

Automation - Zone A / Webhooks

Degraded Service Nov 29, 2020 5:13 AM–5:14 AM CET

Core Services / Activities

Degraded Service Nov 28, 2020 10:36 PM–10:37 PM CET

Automation - Zone B / Jinjava processing engine

No events for 1 day!

Degraded Service Nov 27, 2020 8:47 AM–9:03 AM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 27, 2020 8:38 AM–8:56 AM CET

Infrastructure - Zone II / Event Tracker

Outage Nov 26, 2020 10:36 PM–10:40 PM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Nov 26, 2020 8:41 PM–9:08 PM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 26, 2020 6:05 PM–6:17 PM CET

Automation - Zone B / Client Update

Outage Nov 26, 2020 6:02 PM–6:05 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Nov 26, 2020 5:28 PM–6:01 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 26, 2020 5:19 PM–6:00 PM CET

Automation - Zone A / Client Filter

Outage Nov 26, 2020 4:55 PM–6:00 PM CET

Automation - Zone B / Client Update

Outage Nov 26, 2020 4:04 PM–4:11 PM CET

Core Services / Content Provider

Outage Nov 26, 2020 4:09 PM–4:11 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Nov 26, 2020 4:04 PM–4:08 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Nov 26, 2020 2:04 PM–2:58 PM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 26, 2020 1:59 PM–2:16 PM CET

Core Services / Content Provider

Intermittent Service Nov 26, 2020 2:11 PM–2:16 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Nov 26, 2020 2:07 PM–2:08 PM CET

Core Services / Analytics

Outage Nov 26, 2020 2:04 PM–2:06 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Nov 26, 2020 2:01 PM–2:02 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Nov 26, 2020 1:59 PM–2:00 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Nov 26, 2020 1:28 PM–1:39 PM CET

Automation - Zone A / Client Filter

Degraded Service Nov 26, 2020 1:21 PM–1:26 PM CET

Core Services / Content Provider

Intermittent Service Nov 26, 2020 1:20 PM–1:22 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Nov 26, 2020 10:02 AM–10:13 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Nov 26, 2020 8:04 AM–8:36 AM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 25, 2020 11:40 PM–11:43 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 25, 2020 11:16 PM–11:18 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 25, 2020 11:15 PM–11:17 PM CET

Infrastructure - Zone II / Event Tracker

Outage Nov 25, 2020 10:36 PM–10:38 PM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Nov 25, 2020 11:13 AM–11:17 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Nov 25, 2020 10:46 AM–11:11 AM CET

Automation - Zone A / Client Filter

Degraded Service Nov 25, 2020 10:33 AM–10:37 AM CET

Infrastructure - Zone I / Event Tracker

Outage Nov 25, 2020 10:16 AM–10:28 AM CET

Automation - Zone A / Client Filter

Degraded Service Nov 25, 2020 3:00 AM–3:04 AM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 25, 2020 2:35 AM–3:03 AM CET

Core Services / Content Provider

Intermittent Service Nov 25, 2020 2:51 AM–3:03 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Nov 25, 2020 2:52 AM–3:03 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Nov 25, 2020 2:43 AM–3:00 AM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Nov 25, 2020 2:45 AM–2:59 AM CET

Core Services / API

Outage Nov 25, 2020 2:56 AM–2:57 AM CET

Core Services / Activities

Outage Nov 25, 2020 2:41 AM–2:46 AM CET

Core Services / Activities

Intermittent Service Nov 25, 2020 2:38 AM–2:44 AM CET

Clients / Login

Degraded Service Nov 25, 2020 2:29 AM–2:44 AM CET

Core Services / API

Outage Nov 25, 2020 2:43 AM–2:44 AM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Nov 25, 2020 2:35 AM–2:43 AM CET

Infrastructure - Zone II / Communication

Degraded Service Nov 25, 2020 2:36 AM–2:43 AM CET

Infrastructure - Zone I / Communication

Degraded Service Nov 25, 2020 2:14 AM–2:16 AM CET

Core Services / API

Degraded Service Nov 25, 2020 1:58 AM–2:08 AM CET

Core Services / API

AI module - outage Nov 24, 2020 11:03 PM–Nov 25, 2020 12:05 AM CET

2 Affected Services:

AI Services / Search
AI Services / Recommendations

Intermittent Service Nov 24, 2020 11:38 PM–Nov 25, 2020 12:04 AM CET

Infrastructure - Zone I / Event Tracker

Service issues - most of our modules Nov 24, 2020 11:30 PM–Nov 25, 2020 12:00 AM CET

Portal / Portal - availibility

Intermittent Service Nov 24, 2020 11:36 PM–11:57 PM CET

Infrastructure - Zone II / Event Tracker

Outage Nov 24, 2020 11:50 PM–11:56 PM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 24, 2020 11:36 PM–11:55 PM CET

Core Services / Content Provider

Degraded Service Nov 24, 2020 11:34 PM–11:54 PM CET

Core Services / API

Intermittent Service Nov 24, 2020 11:44 PM–11:54 PM CET

Loyalty & Engagement / Promotions For Client

Outage Nov 24, 2020 11:40 PM–11:52 PM CET

Core Services / Activities

Degraded Service Nov 24, 2020 11:35 PM–11:48 PM CET

Infrastructure - Zone I / Communication

Outage Nov 24, 2020 11:36 PM–11:47 PM CET

Clients / Login

Degraded Service Nov 24, 2020 11:34 PM–11:47 PM CET

Infrastructure - Zone II / Communication

Outage Nov 24, 2020 10:50 PM–10:54 PM CET

AI Services / Recommendations

Outage Nov 24, 2020 10:37 PM–10:38 PM CET

Automation - Zone B / Jinjava processing engine

Outage Nov 24, 2020 8:20 PM–8:40 PM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 24, 2020 6:07 PM–7:07 PM CET

Infrastructure - Zone II / Communication

Outage Nov 24, 2020 2:33 PM–3:13 PM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 24, 2020 1:58 PM–2:19 PM CET

Infrastructure - Zone II / Event Tracker

Outage Nov 24, 2020 12:35 PM–12:55 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 24, 2020 12:01 PM–12:39 PM CET

Automation - Zone A / Client Filter

Degraded Service Nov 24, 2020 12:33 PM–12:34 PM CET

Core Services / Content Provider

Outage Nov 24, 2020 12:09 PM–12:18 PM CET

Automation - Zone B / Client Filter

Outage Nov 24, 2020 12:00 PM–12:06 PM CET

Core Services / Content Provider

Degraded Service Nov 24, 2020 12:03 PM–12:06 PM CET

Loyalty & Engagement / Promotions For Client

Outage Nov 24, 2020 12:00 PM–12:06 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Nov 24, 2020 12:01 PM–12:06 PM CET

Loyalty & Engagement / Promotions for POS

Intermittent Service Nov 24, 2020 11:21 AM–11:26 AM CET

Core Services / Activities

Intermittent Service Nov 24, 2020 6:08 AM–6:24 AM CET

Automation - Zone A / Client Update

Outage Nov 23, 2020 10:36 PM–10:39 PM CET

Automation - Zone B / Jinjava processing engine

Delays in automation journey's Nov 23, 2020 8:39 PM–9:24 PM CET

Automation - Zone A / Client Filter

Outage Nov 23, 2020 7:53 PM–7:56 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Nov 23, 2020 7:53 PM–7:55 PM CET

Core Services / Analytics

Outage Nov 23, 2020 7:53 PM–7:54 PM CET

Automation - Zone A / Journey and events processing

Outage Nov 23, 2020 4:01 PM–6:21 PM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 23, 2020 4:50 PM–5:44 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 23, 2020 4:00 PM–4:07 PM CET

Core Services / Activities

Degraded Service Nov 23, 2020 2:34 PM–3:57 PM CET

Automation - Zone B / Webhooks

Intermittent Service Nov 23, 2020 1:53 PM–2:57 PM CET

Automation - Zone A / Client Filter

Degraded Service Nov 23, 2020 2:17 PM–2:28 PM CET

Automation - Zone B / Webhooks

Intermittent Service Nov 23, 2020 11:28 AM–2:11 PM CET

Automation - Zone B / Webhooks

Intermittent Service Nov 23, 2020 1:07 PM–1:27 PM CET

Automation - Zone A / Client Filter

Degraded Service Nov 23, 2020 1:07 PM–1:08 PM CET

Loyalty & Engagement / Promotions Redeem

Intermittent Service Nov 23, 2020 12:21 PM–12:54 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Nov 23, 2020 12:21 PM–12:48 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Nov 23, 2020 12:19 PM–12:28 PM CET

Core Services / API

Outage Nov 23, 2020 12:23 PM–12:26 PM CET

Core Services / Content Provider

Outage Nov 23, 2020 12:24 PM–12:26 PM CET

Loyalty & Engagement / Promotions for POS

Outage Nov 23, 2020 12:24 PM–12:26 PM CET

Core Services / Activities

Degraded Service Nov 23, 2020 12:19 PM–12:26 PM CET

Infrastructure - Zone I / Communication

Outage Nov 23, 2020 12:19 PM–12:26 PM CET

Portal / Portal - login

Degraded Service Nov 23, 2020 12:19 PM–12:24 PM CET

Infrastructure - Zone II / Communication

Degraded Service Nov 23, 2020 12:21 PM–12:23 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Nov 22, 2020 10:36 PM–10:38 PM CET

Automation - Zone B / Jinjava processing engine

Outage Nov 22, 2020 10:35 AM–10:47 AM CET

Loyalty & Engagement / Promotions Redeem

Outage Nov 21, 2020 10:36 PM–10:37 PM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Nov 21, 2020 12:58 AM–1:37 AM CET

Core Services / Activities

Degraded Service Nov 21, 2020 12:51 AM–12:56 AM CET

Core Services / Activities

Outage Nov 20, 2020 11:32 PM–11:36 PM CET

Core Services / Activities

Degraded Service Nov 20, 2020 10:51 PM–10:53 PM CET

Loyalty & Engagement / Promotions Redeem

Intermittent Service Nov 20, 2020 10:33 PM–10:47 PM CET

Loyalty & Engagement / Promotions Redeem

Outage Nov 20, 2020 10:37 PM–10:40 PM CET

Automation - Zone B / Jinjava processing engine

Problem with campaigns materialization Nov 20, 2020 4:49 PM–5:28 PM CET

2 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Intermittent Service Nov 20, 2020 3:08 PM–3:43 PM CET

Infrastructure - Zone I / Event Tracker

Outage Nov 20, 2020 3:36 PM–3:38 PM CET

Automation - Zone A / Journey and events processing

Intermittent Service Nov 20, 2020 3:18 PM–3:36 PM CET

Loyalty & Engagement / Promotions Points

Problems with the platform Nov 20, 2020 2:49 PM–3:23 PM CET

9 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Content Provider
Core Services / API
Clients / Login
Loyalty & Engagement / Promotions For Client

Degraded Service Nov 20, 2020 3:18 PM–3:23 PM CET

Automation - Zone B / Webhooks

Outage Nov 20, 2020 3:09 PM–3:10 PM CET

Portal / Portal - login

Outage Nov 20, 2020 3:01 PM–3:03 PM CET

Portal / Portal - login

Outage Nov 20, 2020 2:53 PM–2:58 PM CET

Automation - Zone A / Client Filter

Degraded Service Nov 20, 2020 2:42 PM–2:55 PM CET

Loyalty & Engagement / Promotions for POS

Outage Nov 20, 2020 2:38 PM–2:40 PM CET

Portal / Portal - login

Outage Nov 20, 2020 9:55 AM–10:01 AM CET

Automation - Zone A / Client Filter

Outage Nov 20, 2020 9:38 AM–9:40 AM CET

Core Services / API

Outage Nov 20, 2020 9:24 AM–9:32 AM CET

Automation - Zone A / Client Filter

Outage Nov 19, 2020 10:36 PM–10:39 PM CET

Automation - Zone B / Jinjava processing engine

No events for 1 day!

Outage Nov 18, 2020 10:37 PM–10:38 PM CET

Automation - Zone B / Jinjava processing engine

Outage Nov 18, 2020 10:09 PM–10:16 PM CET

Automation - Zone A / Journey and events processing

Outage Nov 18, 2020 10:09 PM–10:15 PM CET

Automation - Zone B / Journey and events processing

Outage Nov 18, 2020 1:20 PM–1:47 PM CET

Automation - Zone A / Client Filter

Degraded Service Nov 18, 2020 3:34 AM–3:35 AM CET

Core Services / Emails

Outage Nov 17, 2020 10:37 PM–10:41 PM CET

Automation - Zone B / Jinjava processing engine

Outage Nov 17, 2020 5:41 PM–6:08 PM CET

Automation - Zone A / Client Update

Outage Nov 17, 2020 5:41 PM–5:45 PM CET

Automation - Zone A / Jinjava processing engine

Intermittent Service Nov 17, 2020 11:52 AM–12:07 PM CET

Automation - Zone A / Client Filter

Outage Nov 17, 2020 10:56 AM–11:08 AM CET

Infrastructure - Zone II / Event Tracker

Outage Nov 17, 2020 10:24 AM–10:29 AM CET

Automation - Zone A / Client Filter

Outage Nov 17, 2020 10:13 AM–10:16 AM CET

Automation - Zone B / Jinjava processing engine

Intermittent Service Nov 17, 2020 9:34 AM–9:47 AM CET

Infrastructure - Zone II / Event Tracker

Intermittent Service Nov 17, 2020 9:37 AM–9:46 AM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 16, 2020 10:37 PM–11:13 PM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 16, 2020 10:37 PM–10:55 PM CET

Automation - Zone B / Jinjava processing engine

Outage Nov 16, 2020 10:21 PM–10:22 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Nov 16, 2020 10:18 PM–10:20 PM CET

Core Services / Content Provider

Outage Nov 16, 2020 7:51 PM–10:10 PM CET

Automation - Zone A / Client Filter

Outage Nov 16, 2020 9:24 PM–9:50 PM CET

Automation - Zone B / Client Filter

Intermittent Service Nov 16, 2020 9:07 PM–9:40 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 16, 2020 9:35 PM–9:36 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Nov 16, 2020 9:29 PM–9:30 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Nov 16, 2020 6:07 PM–9:10 PM CET

Infrastructure - Zone II / Communication

Intermittent Service Nov 16, 2020 8:03 PM–9:01 PM CET

Automation - Zone B / Client Filter

Degraded Service Nov 16, 2020 8:16 PM–8:41 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 16, 2020 7:05 PM–7:44 PM CET

Automation - Zone A / Client Filter

Degraded Service Nov 16, 2020 3:27 PM–5:03 PM CET

Infrastructure - Zone II / Communication

Outage Nov 16, 2020 2:37 PM–2:39 PM CET

Automation - Zone A / Client Update

Outage Nov 15, 2020 10:36 PM–10:39 PM CET

Automation - Zone B / Jinjava processing engine

Intermittent Service Nov 15, 2020 9:06 PM–9:28 PM CET

Automation - Zone A / Webhooks

Delays in processing events Nov 15, 2020 7:34 PM CET

Infrastructure - Zone II / Event Tracker

Intermittent Service Nov 15, 2020 7:06 PM–7:26 PM CET

Infrastructure - Zone II / Event Tracker

Intermittent Service Nov 15, 2020 6:06 PM–7:01 PM CET

Infrastructure - Zone II / Event Tracker

Intermittent Service Nov 15, 2020 4:04 PM–4:40 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 15, 2020 3:56 PM–4:04 PM CET

Automation - Zone A / Client Filter

Outage Nov 14, 2020 10:35 PM–10:39 PM CET

Automation - Zone B / Jinjava processing engine

Outage Nov 14, 2020 4:50 PM–4:51 PM CET

Core Services / API

Delay's in processing events Nov 14, 2020 10:53 AM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Nov 14, 2020 8:44 AM–9:01 AM CET

Infrastructure - Zone I / Event Tracker

Outage Nov 13, 2020 10:37 PM–10:43 PM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Nov 13, 2020 5:22 PM–5:24 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 13, 2020 5:08 PM–5:09 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 13, 2020 5:01 PM–5:03 PM CET

Infrastructure - Zone I / Event Tracker

Outage Nov 13, 2020 4:31 PM–5:01 PM CET

Automation - Zone A / Client Filter

Degraded Service Nov 13, 2020 4:57 PM–5:00 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 13, 2020 4:48 PM–4:49 PM CET

Automation - Zone A / Client Update

Intermittent Service Nov 13, 2020 2:56 PM–3:01 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Nov 13, 2020 1:47 PM–1:50 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 13, 2020 1:24 PM–1:41 PM CET

Automation - Zone A / Client Filter

Degraded Service Nov 13, 2020 12:43 PM–12:51 PM CET

Infrastructure - Zone II / Communication

Outage Nov 13, 2020 12:18 PM–12:22 PM CET

Portal / Portal - login

Degraded Service Nov 13, 2020 12:11 PM–12:18 PM CET

Infrastructure - Zone I / Communication

Degraded Service Nov 13, 2020 12:12 PM–12:18 PM CET

Infrastructure - Zone II / Communication

Degraded Service Nov 13, 2020 12:15 PM–12:18 PM CET

Core Services / API

Outage Nov 13, 2020 12:12 PM–12:17 PM CET

Portal / Portal - login

Outage Nov 13, 2020 11:35 AM–11:39 AM CET

Automation - Zone A / Send Event

Outage Nov 13, 2020 11:30 AM–11:35 AM CET

Core Services / Content Provider

Outage Nov 13, 2020 11:28 AM–11:35 AM CET

Automation - Zone A / Client Filter

Outage Nov 13, 2020 11:25 AM–11:27 AM CET

Core Services / Content Provider

Outage Nov 13, 2020 3:09 AM–3:10 AM CET

Core Services / Analytics

Outage Nov 12, 2020 10:36 PM–10:41 PM CET

Automation - Zone B / Jinjava processing engine

Issue with dynamic content performance Nov 12, 2020 8:54 PM–10:04 PM CET

Core Services / Dynamic Content

Intermittent Service Nov 12, 2020 5:13 PM–6:01 PM CET

Core Services / Activities

Intermittent Service Nov 12, 2020 5:46 PM–5:58 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 12, 2020 5:36 PM–5:43 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 12, 2020 5:28 PM–5:32 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 12, 2020 5:20 PM–5:22 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 12, 2020 4:06 PM–4:17 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 12, 2020 10:55 AM–10:58 AM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 12, 2020 10:50 AM–10:53 AM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 12, 2020 10:46 AM–10:48 AM CET

Loyalty & Engagement / Promotions Points

Outage Nov 12, 2020 9:25 AM–9:26 AM CET

Automation - Zone A / Client Filter

Degraded Service Nov 12, 2020 9:08 AM–9:14 AM CET

Automation - Zone A / Client Filter

Degraded Service Nov 12, 2020 6:45 AM–6:55 AM CET

Automation - Zone A / Client Filter

Degraded Service Nov 12, 2020 6:45 AM–6:53 AM CET

Automation - Zone B / Client Filter

Intermittent Service Nov 12, 2020 4:04 AM–4:19 AM CET

Automation - Zone A / Client Filter

Outage Nov 12, 2020 2:59 AM–3:09 AM CET

Automation - Zone A / Client Filter

Outage Nov 12, 2020 1:53 AM–2:22 AM CET

Automation - Zone A / Client Filter

Outage Nov 12, 2020 12:41 AM–1:26 AM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 11, 2020 11:42 PM–11:59 PM CET

Automation - Zone A / Client Filter

Degraded Service Nov 11, 2020 11:39 PM–11:49 PM CET

Core Services / Content Provider

Degraded Service Nov 11, 2020 11:47 PM–11:48 PM CET

Loyalty & Engagement / Promotions For Client

Issue with dynamic content performance Nov 10, 2020 9:48 PM–Nov 11, 2020 11:27 PM CET

Core Services / Dynamic Content

Issues with analytics Nov 11, 2020 10:13 PM–11:25 PM CET

3 Affected Services:

Core Services / Analytics
Automation - Zone A / Client Filter
Automation - Zone B / Client Filter

Outage Nov 11, 2020 10:45 PM–10:53 PM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Nov 11, 2020 10:36 PM–10:37 PM CET

Core Services / Content Provider

Degraded Service Nov 11, 2020 10:34 PM–10:37 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Nov 11, 2020 10:30 PM–10:36 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 11, 2020 10:32 PM–10:33 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Nov 11, 2020 10:28 PM–10:32 PM CET

Core Services / Content Provider

Degraded Service Nov 11, 2020 10:17 PM–10:22 PM CET

Core Services / Content Provider

Degraded Service Nov 11, 2020 10:20 PM–10:20 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 11, 2020 9:58 PM–10:07 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 11, 2020 9:56 PM–10:06 PM CET

Core Services / Content Provider

Degraded Service Nov 11, 2020 10:00 PM–10:06 PM CET

Loyalty & Engagement / Promotions For Client

Intermittent Service Nov 11, 2020 9:31 PM–9:53 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Nov 11, 2020 9:31 PM–9:39 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Nov 11, 2020 9:32 PM–9:33 PM CET

Core Services / Content Provider

Intermittent Service Nov 11, 2020 9:08 PM–9:30 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 11, 2020 9:15 PM–9:29 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Nov 11, 2020 9:19 PM–9:26 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 11, 2020 9:18 PM–9:19 PM CET

Core Services / Content Provider

Intermittent Service Nov 11, 2020 8:58 PM–9:06 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 11, 2020 8:58 PM–8:59 PM CET

Core Services / Content Provider

Outage Nov 11, 2020 8:53 PM–8:56 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 8:48 PM–8:51 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 8:43 PM–8:46 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 8:38 PM–8:41 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 8:33 PM–8:36 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 8:24 PM–8:31 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 8:13 PM–8:22 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 8:08 PM–8:11 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 11, 2020 8:06 PM–8:08 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Nov 11, 2020 8:04 PM–8:08 PM CET

Loyalty & Engagement / Promotions for POS

Intermittent Service Nov 11, 2020 7:58 PM–8:06 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 7:53 PM–7:56 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 7:47 PM–7:51 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 7:43 PM–7:46 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 7:38 PM–7:41 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 7:33 PM–7:36 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 7:29 PM–7:31 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 11, 2020 7:29 PM–7:30 PM CET

Loyalty & Engagement / Promotions for POS

Outage Nov 11, 2020 7:23 PM–7:26 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 7:18 PM–7:21 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 11, 2020 7:16 PM–7:17 PM CET

Core Services / Content Provider

Outage Nov 11, 2020 7:13 PM–7:16 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 7:08 PM–7:11 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 11, 2020 7:03 PM–7:06 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 11, 2020 7:03 PM–7:05 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 11, 2020 7:03 PM–7:04 PM CET

Core Services / Content Provider

Degraded Service Nov 11, 2020 7:01 PM–7:03 PM CET

Infrastructure - Zone II / Event Tracker

Outage Nov 11, 2020 6:59 PM–7:01 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 11, 2020 6:53 PM–6:56 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 6:51 PM–6:53 PM CET

Core Services / Content Provider

Outage Nov 11, 2020 6:49 PM–6:50 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 6:43 PM–6:46 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 11, 2020 6:41 PM–6:42 PM CET

Core Services / Content Provider

Outage Nov 11, 2020 6:38 PM–6:41 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 6:33 PM–6:36 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 6:28 PM–6:31 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 11, 2020 6:27 PM–6:30 PM CET

Core Services / Content Provider

Intermittent Service Nov 11, 2020 6:23 PM–6:26 PM CET

Loyalty & Engagement / Promotions Points

Outage Nov 11, 2020 6:19 PM–6:21 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 11, 2020 5:51 PM–6:19 PM CET

Automation - Zone B / Client Filter

Outage Nov 11, 2020 6:15 PM–6:17 PM CET

Core Services / Content Provider

Degraded Service Nov 11, 2020 6:12 PM–6:17 PM CET

Loyalty & Engagement / Promotions For Client

Degraded Service Nov 11, 2020 6:15 PM–6:16 PM CET

Loyalty & Engagement / Promotions for POS

Intermittent Service Nov 11, 2020 6:13 PM–6:15 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 11, 2020 6:07 PM–6:09 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 11, 2020 6:02 PM–6:06 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Nov 11, 2020 6:03 PM–6:05 PM CET

Core Services / Content Provider

Degraded Service Nov 11, 2020 5:56 PM–6:00 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 11, 2020 5:56 PM–5:57 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Nov 11, 2020 5:50 PM–5:51 PM CET

Core Services / Content Provider

Degraded Service Nov 11, 2020 5:49 PM–5:51 PM CET

Loyalty & Engagement / Promotions for POS

Intermittent Service Nov 11, 2020 5:09 PM–5:44 PM CET

Automation - Zone B / Client Filter

Degraded Service Nov 11, 2020 5:32 PM–5:33 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 11, 2020 5:23 PM–5:24 PM CET

Core Services / Content Provider

Degraded Service Nov 11, 2020 5:15 PM–5:17 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 11, 2020 5:13 PM–5:16 PM CET

Infrastructure - Zone I / Event Tracker

Outage Nov 11, 2020 3:41 PM–4:55 PM CET

Automation - Zone A / Client Update

Outage Nov 11, 2020 3:51 PM–4:10 PM CET

Automation - Zone A / Jinjava processing engine

Degraded Service Nov 11, 2020 2:42 PM–2:53 PM CET

Core Services / Activities

Intermittent Service Nov 11, 2020 12:51 PM–1:11 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 11, 2020 12:18 PM–12:49 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 11, 2020 11:50 AM–12:22 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Nov 11, 2020 12:10 PM–12:16 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 11, 2020 11:49 AM–12:10 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Nov 11, 2020 11:26 AM–11:28 AM CET

Infrastructure - Zone I / Event Tracker

Outage Nov 10, 2020 10:37 PM–10:42 PM CET

Automation - Zone B / Jinjava processing engine

Intermittent Service Nov 10, 2020 5:47 PM–5:51 PM CET

Automation - Zone A / Webhooks

Intermittent Service Nov 10, 2020 4:28 PM–5:10 PM CET

Automation - Zone A / Client Update

Degraded Service Nov 10, 2020 5:07 PM–5:09 PM CET

Automation - Zone A / Journey and events processing

Outage Nov 10, 2020 3:40 PM–4:57 PM CET

Automation - Zone A / Jinjava processing engine

Intermittent Service Nov 10, 2020 3:44 PM–3:58 PM CET

Automation - Zone A / Client Update

Outage Nov 10, 2020 3:24 PM–3:26 PM CET

Automation - Zone A / Client Filter

Outage Nov 10, 2020 1:18 PM–1:31 PM CET

Automation - Zone A / Client Filter

Degraded Service Nov 10, 2020 1:23 PM–1:26 PM CET

Automation - Zone B / Client Filter

Intermittent Service Nov 10, 2020 12:22 PM–12:24 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 10, 2020 12:13 PM–12:19 PM CET

Core Services / API

Intermittent Service Nov 10, 2020 11:32 AM–12:04 PM CET

Automation - Zone A / Client Update

Intermittent Service Nov 10, 2020 11:30 AM–12:00 PM CET

Infrastructure - Zone I / Event Tracker

Outage Nov 9, 2020 10:36 PM–10:44 PM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Nov 9, 2020 12:16 PM–12:17 PM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 9, 2020 10:06 AM–10:17 AM CET

Automation - Zone B / Client Update

Outage Nov 9, 2020 9:42 AM–10:05 AM CET

AI Services / Recommendations

Outage Nov 8, 2020 10:39 PM–11:04 PM CET

Automation - Zone B / Jinjava processing engine

Intermittent Service Nov 8, 2020 10:11 PM–11:02 PM CET

Infrastructure - Zone I / Event Tracker

Outage Nov 8, 2020 10:15 PM–10:35 PM CET

Automation - Zone A / Client Filter

Outage Nov 8, 2020 10:16 PM–10:34 PM CET

Core Services / Activities

Intermittent Service Nov 8, 2020 10:09 PM–10:32 PM CET

Infrastructure - Zone II / Event Tracker

Outage Nov 8, 2020 10:08 PM–10:31 PM CET

Core Services / Content Provider

Degraded Service Nov 8, 2020 10:07 PM–10:31 PM CET

Infrastructure - Zone II / Communication

Degraded Service Nov 8, 2020 10:12 PM–10:31 PM CET

Loyalty & Engagement / Promotions for POS

Degraded Service Nov 8, 2020 10:06 PM–10:30 PM CET

Infrastructure - Zone I / Communication

Degraded Service Nov 8, 2020 10:08 PM–10:30 PM CET

Core Services / API

Outage Nov 8, 2020 10:15 PM–10:30 PM CET

Loyalty & Engagement / Promotions For Client

Outage Nov 8, 2020 10:08 PM–10:19 PM CET

Clients / Login

Degraded Service Nov 8, 2020 5:23 PM–6:03 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 8, 2020 5:31 PM–5:33 PM CET

Infrastructure - Zone II / Event Tracker

Degraded Service Nov 8, 2020 5:28 PM–5:29 PM CET

Automation - Zone A / Client Filter

Outage Nov 7, 2020 10:36 PM–10:40 PM CET

Automation - Zone B / Jinjava processing engine

Intermittent Service Nov 7, 2020 7:43 AM–7:55 AM CET

Automation - Zone A / Webhooks

Service Issue - Maintenance Nov 6, 2020 11:30 PM–Nov 7, 2020 1:00 AM CET

36 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Website
Core Services / Client Export
Clients / Login
Clients / Registration
Clients / Account Management
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Client Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Client Update
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Client Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Client Update

Outage Nov 6, 2020 10:37 PM–10:44 PM CET

Automation - Zone B / Jinjava processing engine

Outage Nov 6, 2020 2:09 PM–2:12 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 6, 2020 12:32 PM–12:36 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Nov 6, 2020 11:42 AM–12:07 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Nov 6, 2020 11:07 AM–11:12 AM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 6, 2020 10:24 AM–10:43 AM CET

Core Services / Content Provider

Degraded Service Nov 6, 2020 10:41 AM–10:42 AM CET

Core Services / Activities

Degraded Service Nov 6, 2020 10:30 AM–10:33 AM CET

Infrastructure - Zone II / Communication

Intermittent Service Nov 6, 2020 7:26 AM–7:33 AM CET

Automation - Zone A / Webhooks

Outage Nov 5, 2020 10:37 PM–10:46 PM CET

Automation - Zone B / Jinjava processing engine

Campaigns issue Nov 5, 2020 4:12 PM–4:40 PM CET

2 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Outage Nov 5, 2020 2:10 PM–2:12 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Nov 5, 2020 12:33 PM–12:37 PM CET

Infrastructure - Zone I / Event Tracker

Degraded Service Nov 5, 2020 4:33 AM–4:39 AM CET

Automation - Zone A / Client Filter

Degraded Service Nov 5, 2020 3:23 AM–3:27 AM CET

Automation - Zone A / Client Filter

Outage Nov 4, 2020 11:30 PM–11:33 PM CET

Core Services / Activities

Intermittent Service Nov 4, 2020 11:29 PM–11:31 PM CET

Core Services / Content Provider

Outage Nov 4, 2020 10:35 PM–10:43 PM CET

Automation - Zone B / Jinjava processing engine

Degraded Service Nov 4, 2020 12:19 PM–12:38 PM CET

Automation - Zone B / Client Filter

Degraded Service Nov 4, 2020 12:19 PM–12:21 PM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 4, 2020 11:31 AM–12:10 PM CET

Infrastructure - Zone I / Event Tracker

Intermittent Service Nov 4, 2020 11:58 AM–12:01 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Nov 4, 2020 11:30 AM–12:00 PM CET

Infrastructure - Zone II / Event Tracker

Outage Nov 3, 2020 10:37 PM–10:46 PM CET

Automation - Zone B / Jinjava processing engine

Outage Nov 3, 2020 10:44 AM–10:53 AM CET

Core Services / Activities

Degraded Service Nov 3, 2020 3:25 AM–3:29 AM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 3, 2020 12:51 AM–1:02 AM CET

Automation - Zone A / Client Filter

Intermittent Service Nov 2, 2020 10:37 PM–10:53 PM CET

Automation - Zone B / Jinjava processing engine

No events for 2 days!

Intermittent Service Oct 31, 2020 6:35 PM–6:39 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Oct 31, 2020 5:53 AM–5:54 AM CET

Core Services / Content Provider

Outage Oct 30, 2020 2:11 PM–2:12 PM CET

Core Services / Content Provider

Outage Oct 30, 2020 12:24 PM–12:30 PM CET

Loyalty & Engagement / Promotions Points

Outage Oct 30, 2020 3:06 AM–3:08 AM CET

Core Services / Analytics

No events for 1 day!

Intermittent Service Oct 28, 2020 2:59 PM–3:01 PM CET

Loyalty & Engagement / Promotions Points

No events for 1 day!

Degraded Service Oct 27, 2020 2:24 PM–2:25 PM CET

Loyalty & Engagement / Promotions Points

Intermittent Service Oct 27, 2020 2:19 PM–2:22 PM CET

Loyalty & Engagement / Promotions Points

Degraded Service Oct 27, 2020 2:09 PM–2:10 PM CET

Loyalty & Engagement / Promotions Points

Outage Oct 27, 2020 1:26 PM–1:27 PM CET

Loyalty & Engagement / Promotions Points

Outage Oct 26, 2020 1:38 PM–1:52 PM CET

Loyalty & Engagement / Promotions Activation/Deactivation

No events for 2 days!

Outage Oct 24, 2020 1:52 PM–2:00 PM CEST

Core Services / Activities

No events for 1 day!

Outage Oct 23, 2020 12:16 PM–12:18 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Oct 23, 2020 11:43 AM–12:18 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Oct 23, 2020 12:09 PM–12:11 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Oct 23, 2020 12:02 PM–12:05 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Oct 23, 2020 11:53 AM–11:58 AM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 23, 2020 11:45 AM–11:49 AM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 23, 2020 11:29 AM–11:36 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Oct 23, 2020 11:29 AM–11:36 AM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Oct 23, 2020 11:21 AM–11:25 AM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Oct 23, 2020 11:17 AM–11:25 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Oct 23, 2020 11:15 AM–11:17 AM CEST

Loyalty & Engagement / Promotions Redeem

Outage Oct 23, 2020 10:50 AM–10:52 AM CEST

Core Services / Content Provider

No events for 1 day!

Degraded Service Oct 22, 2020 9:40 AM–9:41 AM CEST

Loyalty & Engagement / Promotions Points

No events for 1 day!

Degraded Service Oct 20, 2020 2:31 PM–2:34 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Oct 20, 2020 2:32 PM–2:33 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Oct 20, 2020 2:17 PM–2:22 PM CEST

Core Services / Analytics

Degraded Service Oct 20, 2020 1:51 PM–1:53 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Oct 20, 2020 1:51 PM–1:52 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Oct 19, 2020 11:37 PM–11:39 PM CEST

Core Services / Analytics

Outage Oct 18, 2020 11:48 PM–11:55 PM CEST

Core Services / Content Provider

Outage Oct 18, 2020 11:53 PM–11:55 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Oct 18, 2020 11:52 PM–11:53 PM CEST

Core Services / Analytics

Degraded Service Oct 18, 2020 7:55 PM–7:56 PM CEST

Core Services / Activities

Intermittent Service Oct 18, 2020 11:24 AM–11:33 AM CEST

Loyalty & Engagement / Promotions Points

No events for 1 day!

Degraded Service Oct 17, 2020 11:15 AM–11:16 AM CEST

Infrastructure - Zone II / Communication

Degraded Service Oct 17, 2020 11:14 AM–11:16 AM CEST

Infrastructure - Zone I / Communication

Outage Oct 16, 2020 5:57 PM–6:15 PM CEST

Loyalty & Engagement / Promotions Points

SDK JS maintenance Oct 15, 2020 11:00 PM–11:30 PM CEST

4 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Core Services / Activities
Core Services / Dynamic Content

Outage Oct 15, 2020 10:18 PM–10:23 PM CEST

Core Services / Analytics

Degraded Service Oct 15, 2020 1:58 PM–1:59 PM CEST

Core Services / API

Degraded Service Oct 14, 2020 4:51 PM–4:52 PM CEST

Core Services / API

Degraded Service Oct 14, 2020 4:47 PM–4:49 PM CEST

Core Services / API

Degraded Service Oct 14, 2020 4:02 PM–4:03 PM CEST

Core Services / Client Export

Degraded Service Oct 14, 2020 9:18 AM–9:23 AM CEST

Infrastructure - Zone II / Communication

Degraded Service Oct 14, 2020 9:19 AM–9:22 AM CEST

Infrastructure - Zone I / Communication

Outage Oct 14, 2020 12:01 AM–12:03 AM CEST

Core Services / Analytics

Degraded Service Oct 13, 2020 11:54 PM–11:55 PM CEST

Core Services / Content Provider

Outage Oct 13, 2020 4:42 PM–4:43 PM CEST

Clients / Registration

Degraded Service Oct 13, 2020 2:33 PM–2:34 PM CEST

Core Services / Analytics

Degraded Service Oct 13, 2020 8:13 AM–8:15 AM CEST

Core Services / Analytics

No events for 3 days!

Outage Oct 10, 2020 7:45 AM–7:56 AM CEST

Core Services / Activities

Outage Oct 10, 2020 1:20 AM–1:27 AM CEST

Core Services / Analytics

Degraded Service Oct 9, 2020 3:41 PM–3:43 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 9, 2020 3:20 PM–3:22 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 9, 2020 3:16 PM–3:18 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 9, 2020 2:52 PM–2:53 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 9, 2020 2:42 PM–2:46 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 9, 2020 2:32 PM–2:36 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 9, 2020 2:31 PM–2:32 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Oct 9, 2020 2:31 PM–2:31 PM CEST

Infrastructure - Zone I / Communication

Intermittent Service Oct 9, 2020 2:16 PM–2:23 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 9, 2020 2:09 PM–2:11 PM CEST

Infrastructure - Zone I / Communication

Outage Oct 9, 2020 12:07 AM–12:09 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Oct 7, 2020 10:56 AM–10:59 AM CEST

Core Services / Analytics

Degraded Service Oct 6, 2020 5:09 PM–5:12 PM CEST

Core Services / Analytics

Degraded Service Oct 6, 2020 1:15 PM–1:18 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Oct 6, 2020 1:16 PM–1:17 PM CEST

Infrastructure - Zone II / Communication

Outage Oct 6, 2020 5:01 AM–5:11 AM CEST

Core Services / Analytics

Degraded Service Oct 5, 2020 5:26 PM–5:28 PM CEST

Core Services / Analytics

Degraded Service Oct 5, 2020 1:53 PM–1:54 PM CEST

Core Services / Analytics

Outage Oct 5, 2020 11:33 AM–11:35 AM CEST

Core Services / Analytics

Outage Oct 5, 2020 5:06 AM–5:13 AM CEST

Core Services / Analytics

Outage Oct 4, 2020 9:10 PM–9:22 PM CEST

Core Services / Analytics

Intermittent Service Oct 4, 2020 6:42 PM–6:46 PM CEST

Loyalty & Engagement / Promotions Points

Problem with Loyalty & Engagement and Content Provider Oct 4, 2020 2:03 PM–5:58 PM CEST

5 Affected Services:

Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS

Outage Oct 4, 2020 1:58 PM–1:59 PM CEST

Core Services / Analytics

Outage Oct 4, 2020 1:29 PM–1:34 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 4, 2020 12:32 PM–12:45 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Oct 4, 2020 12:29 PM–12:45 PM CEST

Core Services / Content Provider

Degraded Service Oct 4, 2020 12:21 PM–12:28 PM CEST

Core Services / Content Provider

Degraded Service Oct 4, 2020 12:24 PM–12:28 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Oct 4, 2020 11:08 AM–11:13 AM CEST

Core Services / Content Provider

Degraded Service Oct 4, 2020 11:10 AM–11:12 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 4, 2020 10:23 AM–10:24 AM CEST

Clients / Login

Outage Oct 4, 2020 4:04 AM–4:05 AM CEST

Core Services / Analytics

Problem with Loyalty & Engagement Oct 3, 2020 8:22 PM–10:26 PM CEST

5 Affected Services:

Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS

Degraded Service Oct 3, 2020 9:52 PM–9:54 PM CEST

Core Services / Analytics

Degraded Service Oct 3, 2020 8:36 PM–8:43 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Oct 3, 2020 8:37 PM–8:42 PM CEST

Infrastructure - Zone II / Communication

Intermittent Service Oct 3, 2020 8:02 PM–8:07 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 3, 2020 8:03 PM–8:07 PM CEST

Core Services / Content Provider

Intermittent Service Oct 3, 2020 6:59 PM–7:24 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 6:51 PM–6:52 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 6:46 PM–6:48 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Oct 3, 2020 6:42 PM–6:44 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 6:35 PM–6:39 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 6:30 PM–6:33 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 6:26 PM–6:28 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Oct 3, 2020 6:20 PM–6:24 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 6:05 PM–6:06 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 5:59 PM–6:02 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 5:55 PM–5:56 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 5:50 PM–5:52 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 3, 2020 5:45 PM–5:46 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 5:40 PM–5:41 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 5:35 PM–5:36 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 3, 2020 5:30 PM–5:32 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Oct 3, 2020 5:25 PM–5:28 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 5:20 PM–5:23 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 5:15 PM–5:18 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 5:10 PM–5:13 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Oct 3, 2020 5:00 PM–5:09 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 4:55 PM–4:59 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Oct 3, 2020 4:44 PM–4:53 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 4:40 PM–4:42 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 4:35 PM–4:38 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Oct 3, 2020 4:24 PM–4:33 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Oct 3, 2020 4:11 PM–4:23 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Oct 3, 2020 4:00 PM–4:08 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Oct 3, 2020 3:45 PM–3:58 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 3:36 PM–3:44 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 3:30 PM–3:40 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 3, 2020 3:33 PM–3:39 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 3, 2020 3:30 PM–3:39 PM CEST

Core Services / Content Provider

Outage Oct 3, 2020 3:36 PM–3:39 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Oct 3, 2020 3:30 PM–3:33 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 3, 2020 3:30 PM–3:33 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Oct 3, 2020 3:30 PM–3:32 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Oct 3, 2020 3:15 PM–3:23 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 3:15 PM–3:23 PM CEST

Core Services / Content Provider

Outage Oct 3, 2020 3:16 PM–3:23 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 3, 2020 3:08 PM–3:13 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 2:58 PM–3:13 PM CEST

Core Services / Content Provider

Outage Oct 3, 2020 3:08 PM–3:13 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 3, 2020 2:59 PM–3:05 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 3, 2020 2:52 PM–2:57 PM CEST

Core Services / Content Provider

Outage Oct 3, 2020 2:52 PM–2:57 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 3, 2020 2:52 PM–2:57 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 3, 2020 2:48 PM–2:53 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 3, 2020 2:45 PM–2:50 PM CEST

Core Services / Content Provider

Outage Oct 3, 2020 2:45 PM–2:50 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 3, 2020 2:34 PM–2:43 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 3, 2020 2:31 PM–2:41 PM CEST

Core Services / Content Provider

Outage Oct 3, 2020 2:31 PM–2:41 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 3, 2020 2:26 PM–2:30 PM CEST

Core Services / Content Provider

Outage Oct 3, 2020 2:27 PM–2:30 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 3, 2020 3:07 AM–3:09 AM CEST

Core Services / Activities

Degraded Service Oct 2, 2020 10:53 PM–10:54 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 2, 2020 10:50 PM–10:53 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Oct 2, 2020 10:48 PM–10:49 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 2, 2020 10:43 PM–10:44 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 2, 2020 10:38 PM–10:39 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 2, 2020 10:33 PM–10:36 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 2, 2020 10:25 PM–10:27 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 2, 2020 10:15 PM–10:17 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 2, 2020 10:10 PM–10:13 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 2, 2020 10:05 PM–10:08 PM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 2, 2020 10:00 PM–10:03 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Oct 2, 2020 8:25 PM–9:58 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 2, 2020 8:31 PM–8:40 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Oct 2, 2020 8:31 PM–8:35 PM CEST

Core Services / Content Provider

Degraded Service Oct 2, 2020 8:17 PM–8:24 PM CEST

Infrastructure - Zone II / Communication

Outage Oct 2, 2020 8:17 PM–8:24 PM CEST

Core Services / Content Provider

Outage Oct 2, 2020 8:17 PM–8:24 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 2, 2020 8:02 PM–8:12 PM CEST

Core Services / Content Provider

Outage Oct 2, 2020 8:02 PM–8:12 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 2, 2020 8:05 PM–8:11 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Oct 2, 2020 6:47 PM–6:53 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 2, 2020 6:41 PM–6:42 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Oct 2, 2020 6:34 PM–6:38 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Oct 2, 2020 6:17 PM–6:37 PM CEST

Core Services / Content Provider

Degraded Service Oct 2, 2020 6:20 PM–6:29 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 2, 2020 5:52 PM–6:16 PM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Oct 2, 2020 5:38 PM–6:15 PM CEST

Core Services / Content Provider

Degraded Service Oct 2, 2020 5:45 PM–5:47 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 2, 2020 5:12 PM–5:36 PM CEST

Core Services / Content Provider

Intermittent Service Oct 2, 2020 5:15 PM–5:30 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 2, 2020 5:07 PM–5:12 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Oct 2, 2020 5:04 PM–5:11 PM CEST

Core Services / Content Provider

Outage Oct 2, 2020 5:07 PM–5:11 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 2, 2020 5:07 PM–5:11 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Oct 2, 2020 4:54 PM–5:03 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 2, 2020 4:22 PM–4:23 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Oct 2, 2020 4:03 PM–4:04 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Oct 2, 2020 4:03 PM–4:04 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Oct 2, 2020 4:00 PM–4:01 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Oct 2, 2020 3:42 PM–3:43 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Oct 2, 2020 3:42 PM–3:42 PM CEST

Core Services / Analytics

Degraded Service Oct 2, 2020 3:12 PM–3:12 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Oct 2, 2020 3:11 PM–3:12 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Oct 2, 2020 2:53 PM–2:56 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Oct 2, 2020 2:52 PM–2:55 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Oct 2, 2020 2:46 PM–2:51 PM CEST

Infrastructure - Zone II / Communication

Intermittent Service Oct 2, 2020 2:02 PM–2:05 PM CEST

Core Services / Content Provider

Outage Oct 2, 2020 1:10 PM–1:11 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Oct 2, 2020 1:09 PM–1:11 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 2, 2020 1:08 PM–1:10 PM CEST

Core Services / Content Provider

Outage Oct 2, 2020 1:08 PM–1:10 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 2, 2020 1:08 PM–1:10 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Oct 2, 2020 12:33 PM–12:36 PM CEST

Core Services / Analytics

Degraded Service Oct 2, 2020 10:33 AM–10:34 AM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 2, 2020 8:47 AM–8:48 AM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 2, 2020 7:54 AM–7:55 AM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Oct 1, 2020 8:03 PM–8:04 PM CEST

Core Services / Content Provider

Outage Oct 1, 2020 6:29 PM–6:30 PM CEST

Core Services / Analytics

Degraded Service Oct 1, 2020 5:02 PM–5:03 PM CEST

Core Services / Content Provider

Outage Oct 1, 2020 3:05 PM–3:06 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Oct 1, 2020 3:02 PM–3:05 PM CEST

Core Services / Content Provider

Outage Oct 1, 2020 3:03 PM–3:05 PM CEST

Core Services / Analytics

Outage Oct 1, 2020 3:02 PM–3:04 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Oct 1, 2020 2:19 PM–2:21 PM CEST

Core Services / Content Provider

Degraded Service Oct 1, 2020 2:01 PM–2:02 PM CEST

Core Services / Content Provider

Outage Oct 1, 2020 1:07 PM–1:09 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 1, 2020 11:16 AM–11:43 AM CEST

Core Services / Content Provider

Outage Oct 1, 2020 11:17 AM–11:42 AM CEST

Loyalty & Engagement / Promotions Redeem

Outage Oct 1, 2020 11:16 AM–11:42 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Oct 1, 2020 11:16 AM–11:42 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Oct 1, 2020 11:16 AM–11:42 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Oct 1, 2020 10:50 AM–10:54 AM CEST

Loyalty & Engagement / Promotions Points

Outage Oct 1, 2020 9:17 AM–9:20 AM CEST

Core Services / Analytics

Outage Oct 1, 2020 9:15 AM–9:15 AM CEST

Core Services / Analytics

Outage Oct 1, 2020 7:19 AM–7:21 AM CEST

Core Services / Analytics

Intermittent Service Sep 30, 2020 10:57 PM–11:04 PM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 30, 2020 10:59 PM–11:04 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 30, 2020 10:50 PM–10:53 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 30, 2020 10:45 PM–10:46 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 30, 2020 8:02 PM–8:03 PM CEST

Core Services / Content Provider

Degraded Service Sep 30, 2020 2:02 PM–2:03 PM CEST

Core Services / Content Provider

Outage Sep 30, 2020 1:06 PM–1:10 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 30, 2020 1:05 PM–1:10 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 30, 2020 1:05 PM–1:09 PM CEST

Core Services / Content Provider

Outage Sep 29, 2020 10:57 PM–10:59 PM CEST

Core Services / Content Provider

Outage Sep 29, 2020 5:52 PM–5:57 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 29, 2020 5:52 PM–5:56 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 29, 2020 5:51 PM–5:52 PM CEST

Core Services / Content Provider

Degraded Service Sep 29, 2020 5:36 PM–5:38 PM CEST

Core Services / Analytics

Degraded Service Sep 29, 2020 5:30 PM–5:31 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 29, 2020 5:25 PM–5:27 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 29, 2020 5:25 PM–5:27 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 29, 2020 5:07 PM–5:08 PM CEST

Core Services / Analytics

Outage Sep 29, 2020 4:01 PM–4:25 PM CEST

Core Services / Activities

Outage Sep 29, 2020 1:06 PM–1:08 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 29, 2020 1:07 PM–1:08 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 29, 2020 6:47 AM–6:49 AM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 29, 2020 4:13 AM–4:14 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 29, 2020 1:52 AM–1:53 AM CEST

Core Services / Content Provider

Degraded Service Sep 29, 2020 1:27 AM–1:41 AM CEST

Core Services / API

Degraded Service Sep 29, 2020 1:18 AM–1:19 AM CEST

Core Services / API

Degraded Service Sep 29, 2020 1:14 AM–1:15 AM CEST

Core Services / API

Intermittent Service Sep 29, 2020 12:09 AM–1:03 AM CEST

Core Services / API

Maintenance Planned Sep 28, 2020 11:30 PM–Sep 29, 2020 1:00 AM CEST

3 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Core Services / Activities

Intermittent Service Sep 28, 2020 11:32 PM–Sep 29, 2020 12:00 AM CEST

Core Services / API

Degraded Service Sep 28, 2020 11:29 PM–11:29 PM CEST

Core Services / Activities

Degraded Service Sep 28, 2020 11:22 PM–11:29 PM CEST

Core Services / API

Degraded Service Sep 28, 2020 11:25 PM–11:27 PM CEST

Core Services / Activities

Degraded Service Sep 28, 2020 11:23 PM–11:24 PM CEST

Core Services / Activities

Degraded Service Sep 28, 2020 8:02 PM–8:03 PM CEST

Core Services / Content Provider

Degraded Service Sep 28, 2020 7:52 PM–7:53 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 28, 2020 7:44 PM–7:53 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 28, 2020 6:20 PM–7:19 PM CEST

Infrastructure - Zone II / Communication

Intermittent Service Sep 28, 2020 6:05 PM–6:36 PM CEST

Infrastructure - Zone I / Event Tracker

Outage Sep 28, 2020 5:55 PM–6:00 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 28, 2020 5:55 PM–6:00 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 28, 2020 5:40 PM–5:51 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 28, 2020 5:40 PM–5:51 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 28, 2020 5:41 PM–5:46 PM CEST

Core Services / Content Provider

Outage Sep 28, 2020 5:35 PM–5:37 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 28, 2020 5:36 PM–5:37 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Sep 28, 2020 4:06 PM–4:18 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 28, 2020 3:46 PM–3:49 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 28, 2020 3:33 PM–3:39 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 28, 2020 3:09 PM–3:16 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 28, 2020 2:38 PM–2:41 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 28, 2020 2:22 PM–2:29 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 28, 2020 1:05 PM–1:07 PM CEST

Core Services / Content Provider

Outage Sep 28, 2020 12:52 PM–12:53 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 28, 2020 12:43 PM–12:44 PM CEST

Core Services / Analytics

Intermittent Service Sep 28, 2020 12:32 PM–12:43 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 28, 2020 12:21 PM–12:41 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2020 12:16 PM–12:17 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2020 10:29 AM–10:30 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 28, 2020 9:16 AM–9:17 AM CEST

Core Services / Analytics

Intermittent Service Sep 27, 2020 8:01 PM–8:04 PM CEST

Core Services / Content Provider

Outage Sep 27, 2020 8:03 PM–8:04 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 27, 2020 5:01 PM–5:02 PM CEST

Core Services / Content Provider

Degraded Service Sep 27, 2020 9:07 AM–9:08 AM CEST

Loyalty & Engagement / Promotions For Client

No events for 1 day!

Outage Sep 26, 2020 4:52 AM–4:53 AM CEST

Core Services / Analytics

Degraded Service Sep 26, 2020 3:41 AM–3:57 AM CEST

Core Services / Analytics

Degraded Service Sep 25, 2020 5:25 PM–5:26 PM CEST

Core Services / Content Provider

Outage Sep 25, 2020 5:05 PM–5:26 PM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 25, 2020 5:05 PM–5:26 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 25, 2020 5:19 PM–5:20 PM CEST

Core Services / Content Provider

Degraded Service Sep 25, 2020 5:16 PM–5:17 PM CEST

Core Services / Content Provider

Degraded Service Sep 25, 2020 5:08 PM–5:11 PM CEST

Core Services / Content Provider

Degraded Service Sep 25, 2020 5:02 PM–5:06 PM CEST

Core Services / Content Provider

Outage Sep 25, 2020 4:52 PM–5:01 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 25, 2020 4:52 PM–4:59 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 25, 2020 10:04 AM–10:07 AM CEST

Core Services / Content Provider

Degraded Service Sep 25, 2020 4:12 AM–4:19 AM CEST

Core Services / Analytics

Degraded Service Sep 25, 2020 3:44 AM–3:46 AM CEST

Core Services / Analytics

Degraded Service Sep 25, 2020 3:39 AM–3:40 AM CEST

Core Services / Analytics

Intermittent Service Sep 24, 2020 6:06 PM–6:30 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Sep 24, 2020 6:08 PM–6:12 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 24, 2020 6:08 PM–6:11 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 24, 2020 6:08 PM–6:09 PM CEST

Core Services / Content Provider

Degraded Service Sep 24, 2020 4:36 PM–5:35 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Sep 24, 2020 4:32 PM–4:37 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 24, 2020 4:09 PM–4:29 PM CEST

Core Services / Activities

Outage Sep 24, 2020 3:42 PM–3:43 PM CEST

Core Services / Analytics

Degraded Service Sep 24, 2020 2:01 PM–2:02 PM CEST

Core Services / Content Provider

Degraded Service Sep 24, 2020 4:42 AM–4:44 AM CEST

Core Services / Analytics

Degraded Service Sep 24, 2020 4:11 AM–4:19 AM CEST

Core Services / Analytics

Degraded Service Sep 24, 2020 3:44 AM–3:48 AM CEST

Core Services / Analytics

Outage Sep 24, 2020 12:40 AM–12:43 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 24, 2020 12:26 AM–12:42 AM CEST

Core Services / Content Provider

Outage Sep 24, 2020 12:27 AM–12:36 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 23, 2020 7:50 PM–8:06 PM CEST

Core Services / Activities

Degraded Service Sep 23, 2020 8:01 PM–8:03 PM CEST

Core Services / Content Provider

Degraded Service Sep 23, 2020 6:06 PM–6:10 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 23, 2020 7:18 AM–7:20 AM CEST

Core Services / Activities

Degraded Service Sep 23, 2020 4:14 AM–4:19 AM CEST

Core Services / Analytics

AI Recommendations Sep 22, 2020 7:32 PM–10:17 PM CEST

AI Services / Recommendations

Outage Sep 22, 2020 8:57 PM–9:11 PM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 22, 2020 8:57 PM–9:11 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 22, 2020 8:02 PM–8:07 PM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 22, 2020 8:03 PM–8:07 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 22, 2020 8:02 PM–8:03 PM CEST

Core Services / Content Provider

Intermittent Service Sep 22, 2020 7:37 PM–7:58 PM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 22, 2020 7:38 PM–7:58 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Sep 22, 2020 7:30 PM–7:34 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 22, 2020 7:31 PM–7:34 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 22, 2020 7:25 PM–7:26 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 22, 2020 7:15 PM–7:22 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Sep 22, 2020 6:59 PM–7:13 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 22, 2020 7:08 PM–7:09 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 22, 2020 7:07 PM–7:08 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 22, 2020 6:57 PM–7:06 PM CEST

Core Services / Analytics

Degraded Service Sep 22, 2020 6:31 PM–6:32 PM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 22, 2020 6:13 PM–6:15 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 22, 2020 6:13 PM–6:15 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 22, 2020 5:33 PM–5:35 PM CEST

Core Services / Analytics

Intermittent Service Sep 22, 2020 5:23 PM–5:27 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 22, 2020 5:22 PM–5:24 PM CEST

Core Services / Analytics

Degraded Service Sep 22, 2020 5:06 PM–5:08 PM CEST

Core Services / Analytics

Degraded Service Sep 22, 2020 3:03 PM–3:04 PM CEST

Core Services / Analytics

Outage Sep 22, 2020 10:54 AM–10:55 AM CEST

Core Services / Analytics

Degraded Service Sep 21, 2020 5:49 PM–5:50 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 21, 2020 5:42 PM–5:45 PM CEST

Core Services / Analytics

Degraded Service Sep 21, 2020 5:20 PM–5:22 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 3:31 PM–3:32 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 3:18 PM–3:20 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 3:05 PM–3:06 PM CEST

Core Services / Analytics

Degraded Service Sep 21, 2020 2:43 PM–2:46 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 2:28 PM–2:30 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 2:14 PM–2:17 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 12:09 PM–12:11 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 11:52 AM–11:55 AM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 21, 2020 11:49 AM–11:53 AM CEST

Core Services / Analytics

Intermittent Service Sep 21, 2020 11:30 AM–11:48 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 21, 2020 11:44 AM–11:46 AM CEST

Core Services / Analytics

Degraded Service Sep 21, 2020 10:40 AM–10:41 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 21, 2020 10:35 AM–10:37 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 21, 2020 10:35 AM–10:36 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 21, 2020 10:25 AM–10:32 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 21, 2020 10:25 AM–10:31 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 21, 2020 10:08 AM–10:09 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 21, 2020 10:08 AM–10:09 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 21, 2020 5:02 AM–5:12 AM CEST

Core Services / Analytics

Outage Sep 21, 2020 2:49 AM–2:50 AM CEST

Core Services / Analytics

Degraded Service Sep 20, 2020 8:34 PM–8:39 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 20, 2020 8:35 PM–8:38 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 20, 2020 8:35 PM–8:36 PM CEST

Infrastructure - Zone I / Communication

Outage Sep 20, 2020 8:34 PM–8:35 PM CEST

Clients / Login

Degraded Service Sep 20, 2020 8:34 PM–8:35 PM CEST

Infrastructure - Zone II / Communication

Intermittent Service Sep 20, 2020 7:51 PM–8:07 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 20, 2020 8:02 PM–8:05 PM CEST

Core Services / Content Provider

Intermittent Service Sep 20, 2020 6:57 PM–7:51 PM CEST

Infrastructure - Zone I / Event Tracker

Outage Sep 20, 2020 6:46 PM–7:47 PM CEST

Core Services / Activities

Intermittent Service Sep 20, 2020 7:35 PM–7:46 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 20, 2020 6:56 PM–7:04 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 20, 2020 5:58 PM–7:02 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 20, 2020 6:58 PM–7:01 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Sep 20, 2020 6:59 PM–7:01 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Sep 20, 2020 6:54 PM–6:56 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Sep 20, 2020 6:54 PM–6:56 PM CEST

Infrastructure - Zone I / Communication

Intermittent Service Sep 20, 2020 6:06 PM–6:53 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 20, 2020 10:45 AM–10:46 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 20, 2020 9:42 AM–10:41 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 20, 2020 4:12 AM–4:13 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 19, 2020 12:09 PM–12:10 PM CEST

Core Services / Analytics

Intermittent Service Sep 18, 2020 8:59 PM–9:35 PM CEST

Infrastructure - Zone I / Event Tracker

Outage Sep 18, 2020 3:23 PM–3:24 PM CEST

Core Services / Analytics

Intermittent Service Sep 18, 2020 12:42 PM–12:48 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 18, 2020 12:36 PM–12:39 PM CEST

Loyalty & Engagement / Promotions Points

Issue with portal availability. Sep 18, 2020 12:28 PM–12:35 PM CEST

Portal / Portal - availibility

Degraded Service Sep 18, 2020 11:42 AM–11:43 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 18, 2020 11:34 AM–11:42 AM CEST

Core Services / Analytics

Outage Sep 18, 2020 10:54 AM–10:56 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 18, 2020 10:54 AM–10:56 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 18, 2020 4:26 AM–4:27 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 17, 2020 8:44 PM–8:50 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 17, 2020 8:45 PM–8:50 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 17, 2020 8:47 PM–8:49 PM CEST

Core Services / Content Provider

Intermittent Service Sep 17, 2020 8:00 PM–8:07 PM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 17, 2020 8:00 PM–8:07 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 17, 2020 7:55 PM–7:56 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 17, 2020 7:48 PM–7:51 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 17, 2020 7:37 PM–7:39 PM CEST

Loyalty & Engagement / Promotions Points

Outage Sep 17, 2020 7:30 PM–7:33 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 17, 2020 7:28 PM–7:32 PM CEST

Core Services / Content Provider

Outage Sep 17, 2020 7:28 PM–7:32 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 17, 2020 7:30 PM–7:32 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 17, 2020 7:30 PM–7:31 PM CEST

Core Services / Analytics

Intermittent Service Sep 17, 2020 6:59 PM–7:26 PM CEST

Core Services / Analytics

Outage Sep 17, 2020 7:12 PM–7:16 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Sep 17, 2020 7:09 PM–7:15 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 17, 2020 7:09 PM–7:14 PM CEST

Core Services / Content Provider

Intermittent Service Sep 17, 2020 6:07 PM–7:13 PM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Sep 17, 2020 6:17 PM–6:51 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Sep 17, 2020 6:33 PM–6:41 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 17, 2020 6:04 PM–6:13 PM CEST

Core Services / Analytics

Degraded Service Sep 17, 2020 5:56 PM–6:02 PM CEST

Core Services / Analytics

Degraded Service Sep 17, 2020 4:37 PM–4:42 PM CEST

Core Services / Analytics

Intermittent Service Sep 17, 2020 4:16 PM–4:22 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 17, 2020 4:18 PM–4:20 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 17, 2020 4:16 PM–4:19 PM CEST

Core Services / Analytics

Intermittent Service Sep 17, 2020 4:01 PM–4:15 PM CEST

Core Services / Analytics

Intermittent Service Sep 17, 2020 12:35 PM–4:11 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 17, 2020 3:54 PM–4:00 PM CEST

Core Services / Analytics

Intermittent Service Sep 17, 2020 12:53 PM–2:05 PM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Sep 17, 2020 12:43 PM–12:52 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 17, 2020 12:39 PM–12:40 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 17, 2020 12:15 PM–12:19 PM CEST

Core Services / Analytics

Outage Sep 17, 2020 9:39 AM–9:45 AM CEST

Core Services / Analytics

Outage Sep 17, 2020 6:54 AM–7:00 AM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 17, 2020 6:50 AM–6:54 AM CEST

Infrastructure - Zone I / Event Tracker

Outage Sep 17, 2020 6:46 AM–6:53 AM CEST

Infrastructure - Zone II / Event Tracker

Outage Sep 17, 2020 6:49 AM–6:52 AM CEST

Core Services / Activities

Intermittent Service Sep 17, 2020 6:45 AM–6:49 AM CEST

Clients / Login

Intermittent Service Sep 17, 2020 6:45 AM–6:49 AM CEST

Core Services / API

Degraded Service Sep 17, 2020 4:12 AM–4:22 AM CEST

Core Services / Analytics

Degraded Service Sep 16, 2020 11:43 PM–Sep 17, 2020 12:00 AM CEST

Core Services / API

Intermittent Service Sep 16, 2020 11:43 PM–Sep 17, 2020 12:00 AM CEST

Clients / Login

Service Issue Issue - Maintenance Sep 16, 2020 11:30 PM–Sep 17, 2020 12:00 AM CEST

3 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Core Services / Activities

Degraded Service Sep 16, 2020 11:57 PM–11:59 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Sep 16, 2020 11:37 PM–11:40 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Sep 16, 2020 11:37 PM–11:40 PM CEST

Clients / Login

Degraded Service Sep 16, 2020 11:37 PM–11:40 PM CEST

Core Services / API

Degraded Service Sep 16, 2020 2:40 PM–2:41 PM CEST

Core Services / Analytics

Intermittent Service Sep 16, 2020 1:36 PM–1:43 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 16, 2020 1:37 PM–1:41 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 16, 2020 1:21 PM–1:34 PM CEST

Core Services / Analytics

Degraded Service Sep 15, 2020 5:40 PM–5:41 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Sep 15, 2020 5:40 PM–5:41 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Sep 15, 2020 4:24 PM–4:28 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Sep 15, 2020 4:24 PM–4:27 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Sep 15, 2020 11:56 AM–11:58 AM CEST

Core Services / Analytics

Service Issue - Maintenance Sep 14, 2020 11:00 PM–Sep 15, 2020 12:00 AM CEST

Core Services / Imports

Degraded Service Sep 14, 2020 9:27 PM–9:28 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Sep 14, 2020 7:17 PM–7:46 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 14, 2020 11:29 AM–11:30 AM CEST

Core Services / Analytics

Outage Sep 14, 2020 9:59 AM–10:03 AM CEST

Core Services / Analytics

Degraded Service Sep 14, 2020 4:28 AM–4:29 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 13, 2020 6:25 PM–6:45 PM CEST

Core Services / Activities

Intermittent Service Sep 13, 2020 6:05 PM–6:24 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 13, 2020 6:08 PM–6:22 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Sep 13, 2020 3:50 PM–4:09 PM CEST

Core Services / Activities

Degraded Service Sep 13, 2020 2:17 PM–2:21 PM CEST

Core Services / Activities

Degraded Service Sep 13, 2020 11:41 AM–11:45 AM CEST

Core Services / Activities

Degraded Service Sep 13, 2020 10:37 AM–11:34 AM CEST

Core Services / Activities

Outage Sep 13, 2020 10:39 AM–11:02 AM CEST

Infrastructure - Zone I / Communication

Degraded Service Sep 13, 2020 9:14 AM–9:17 AM CEST

Core Services / Activities

Degraded Service Sep 13, 2020 7:52 AM–8:32 AM CEST

Core Services / Activities

Degraded Service Sep 13, 2020 4:15 AM–4:16 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 13, 2020 4:14 AM–4:15 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Sep 11, 2020 6:06 PM–6:08 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 11, 2020 11:41 AM–11:43 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 11, 2020 11:40 AM–11:42 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 11, 2020 11:28 AM–11:33 AM CEST

Core Services / Analytics

Degraded Service Sep 11, 2020 11:31 AM–11:32 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 11, 2020 11:10 AM–11:19 AM CEST

Core Services / Emails

Degraded Service Sep 11, 2020 5:14 AM–5:15 AM CEST

Core Services / Analytics

Intermittent Service Sep 10, 2020 8:18 PM–Sep 11, 2020 12:18 AM CEST

Infrastructure - Zone II / Communication

Intermittent Service Sep 10, 2020 4:07 PM–8:17 PM CEST

Infrastructure - Zone II / Communication

Outage Sep 10, 2020 6:53 PM–6:54 PM CEST

Core Services / Content Provider

Intermittent Service Sep 10, 2020 6:14 PM–6:28 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Sep 10, 2020 1:16 PM–1:38 PM CEST

Core Services / Activities

Degraded Service Sep 10, 2020 11:08 AM–11:16 AM CEST

Infrastructure - Zone II / Event Tracker

Service Issue - Maintenance Sep 10, 2020 12:00 AM–1:00 AM CEST

8 Affected Services:

Core Services / Activities
Core Services / Analytics
Core Services / Emails
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Degraded Service Sep 10, 2020 12:21 AM–12:22 AM CEST

Core Services / Content Provider

Intermittent Service Sep 9, 2020 11:47 PM–11:51 PM CEST

Core Services / Content Provider

Outage Sep 9, 2020 11:48 PM–11:51 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 9, 2020 3:29 PM–3:30 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 9, 2020 9:32 AM–9:35 AM CEST

Core Services / Activities

Outage Sep 9, 2020 9:16 AM–9:30 AM CEST

Core Services / Activities

Outage Sep 8, 2020 11:56 PM–11:57 PM CEST

Core Services / Analytics

Outage Sep 8, 2020 11:48 PM–11:51 PM CEST

Core Services / Activities

Outage Sep 8, 2020 11:30 PM–11:45 PM CEST

Core Services / Activities

Outage Sep 8, 2020 11:34 PM–11:40 PM CEST

Core Services / Content Provider

Outage Sep 8, 2020 11:36 PM–11:40 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 8, 2020 11:37 PM–11:38 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 8, 2020 11:41 AM–11:59 AM CEST

Core Services / Activities

Degraded Service Sep 8, 2020 4:15 AM–4:18 AM CEST

Core Services / Analytics

Outage Sep 8, 2020 12:39 AM–12:43 AM CEST

Core Services / Activities

Outage Sep 8, 2020 12:28 AM–12:30 AM CEST

Core Services / Activities

Outage Sep 7, 2020 4:00 PM–4:18 PM CEST

Core Services / Activities

Outage Sep 6, 2020 8:56 PM–8:57 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 6, 2020 2:24 PM–2:26 PM CEST

Clients / Registration

Degraded Service Sep 6, 2020 5:38 AM–5:40 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 6, 2020 5:17 AM–5:18 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 6, 2020 5:09 AM–5:10 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 6, 2020 4:15 AM–4:21 AM CEST

Core Services / Analytics

Degraded Service Sep 5, 2020 4:16 AM–4:21 AM CEST

Core Services / Analytics

Outage Sep 4, 2020 4:47 PM–4:48 PM CEST

Core Services / Analytics

Degraded Service Sep 4, 2020 2:42 PM–2:56 PM CEST

Core Services / Activities

Degraded Service Sep 4, 2020 10:30 AM–10:31 AM CEST

Core Services / Analytics

Issues with Microsoft Azure Sep 3, 2020 6:28 PM–Sep 4, 2020 9:00 AM CEST

12 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Degraded Service Sep 3, 2020 6:26 PM–6:27 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 3, 2020 6:02 PM–6:23 PM CEST

Core Services / Content Provider

Degraded Service Sep 3, 2020 6:18 PM–6:23 PM CEST

Infrastructure - Zone II / Communication

Intermittent Service Sep 3, 2020 6:01 PM–6:23 PM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 3, 2020 5:58 PM–6:23 PM CEST

Infrastructure - Zone I / Event Tracker

Outage Sep 3, 2020 6:03 PM–6:23 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Sep 3, 2020 6:10 PM–6:23 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 6:18 PM–6:23 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Sep 3, 2020 6:15 PM–6:17 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Sep 3, 2020 6:16 PM–6:17 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Sep 3, 2020 6:12 PM–6:14 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Sep 3, 2020 6:12 PM–6:14 PM CEST

Infrastructure - Zone I / Communication

Outage Sep 3, 2020 6:07 PM–6:08 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 6:05 PM–6:06 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 6:02 PM–6:05 PM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Sep 3, 2020 5:35 PM–5:43 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 3, 2020 5:33 PM–5:38 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 4:43 PM–5:36 PM CEST

Core Services / Activities

Degraded Service Sep 3, 2020 5:17 PM–5:19 PM CEST

Loyalty & Engagement / Promotions Points

Outage Sep 3, 2020 5:15 PM–5:18 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 5:04 PM–5:05 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 4:51 PM–4:54 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 3, 2020 4:51 PM–4:53 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 3, 2020 4:45 PM–4:46 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 3, 2020 4:45 PM–4:46 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 3, 2020 4:27 PM–4:37 PM CEST

Core Services / Activities

Degraded Service Sep 3, 2020 4:34 PM–4:36 PM CEST

Core Services / Analytics

Intermittent Service Sep 3, 2020 4:04 PM–4:20 PM CEST

Infrastructure - Zone I / Event Tracker

Issues with services Sep 3, 2020 12:04 PM–3:38 PM CEST

6 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Core Services / Content Provider
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Degraded Service Sep 3, 2020 3:10 PM–3:16 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 2:54 PM–3:08 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 1:45 PM–2:51 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 1:01 PM–1:03 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 3, 2020 12:57 PM–12:59 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 3, 2020 12:52 PM–12:53 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 3, 2020 12:27 PM–12:49 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 3, 2020 12:21 PM–12:24 PM CEST

Loyalty & Engagement / Promotions Points

Outage Sep 3, 2020 12:20 PM–12:21 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 12:16 PM–12:17 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 3, 2020 12:11 PM–12:13 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 3, 2020 12:07 PM–12:11 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 12:06 PM–12:07 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Sep 3, 2020 12:01 PM–12:04 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 12:02 PM–12:03 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Sep 3, 2020 11:29 AM–11:59 AM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Sep 3, 2020 11:55 AM–11:58 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 11:56 AM–11:57 AM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Sep 3, 2020 11:48 AM–11:50 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 11:44 AM–11:45 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 11:34 AM–11:39 AM CEST

Core Services / Analytics

Outage Sep 3, 2020 11:23 AM–11:24 AM CEST

Core Services / Activities

Degraded Service Sep 3, 2020 11:20 AM–11:22 AM CEST

Core Services / Analytics

Outage Sep 3, 2020 10:30 AM–10:40 AM CEST

Core Services / Content Provider

Outage Sep 3, 2020 10:05 AM–10:06 AM CEST

Core Services / Content Provider

Outage Sep 3, 2020 9:43 AM–9:46 AM CEST

Core Services / Content Provider

Degraded Service Sep 3, 2020 5:18 AM–5:29 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 5:15 AM–5:17 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 3:29 AM–4:00 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Sep 3, 2020 3:08 AM–4:00 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Sep 3, 2020 3:11 AM–3:59 AM CEST

Core Services / API

Outage Sep 3, 2020 2:59 AM–3:59 AM CEST

Clients / Login

Outage Sep 3, 2020 3:02 AM–3:03 AM CEST

Clients / Registration

Degraded Service Sep 3, 2020 12:07 AM–12:09 AM CEST

Core Services / Analytics

Outage Sep 2, 2020 11:47 PM–Sep 3, 2020 12:02 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 2, 2020 11:45 PM–Sep 3, 2020 12:01 AM CEST

Core Services / Content Provider

Outage Sep 2, 2020 11:53 PM–11:54 PM CEST

Core Services / Analytics

Degraded Service Sep 2, 2020 11:07 PM–11:38 PM CEST

Core Services / Analytics

Degraded Service Sep 2, 2020 10:06 PM–11:06 PM CEST

Core Services / Analytics

Outage Sep 2, 2020 3:50 PM–4:07 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Sep 2, 2020 3:48 PM–4:06 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 2, 2020 3:56 PM–3:57 PM CEST

Core Services / Content Provider

Intermittent Service Sep 2, 2020 2:52 PM–3:39 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 2, 2020 3:07 PM–3:39 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 2, 2020 2:57 PM–3:03 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Sep 2, 2020 2:06 PM–2:22 PM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Sep 2, 2020 2:06 PM–2:19 PM CEST

Core Services / Content Provider

Intermittent Service Sep 2, 2020 1:34 PM–1:53 PM CEST

Core Services / Content Provider

Degraded Service Sep 2, 2020 1:36 PM–1:37 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 2, 2020 1:34 PM–1:36 PM CEST

Core Services / Analytics

Outage Sep 2, 2020 1:32 PM–1:34 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 2, 2020 1:32 PM–1:33 PM CEST

Core Services / Analytics

Degraded Service Sep 2, 2020 1:28 PM–1:30 PM CEST

Core Services / Content Provider

Outage Sep 2, 2020 1:29 PM–1:30 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 2, 2020 1:29 PM–1:30 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 2, 2020 1:27 PM–1:28 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Sep 2, 2020 1:21 PM–1:22 PM CEST

Core Services / Content Provider

Outage Sep 2, 2020 12:23 PM–12:24 PM CEST

Core Services / Analytics

Outage Sep 2, 2020 11:51 AM–11:53 AM CEST

Core Services / Analytics

Outage Sep 2, 2020 8:54 AM–8:56 AM CEST

Core Services / Analytics

Outage Sep 2, 2020 8:54 AM–8:55 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Sep 1, 2020 12:49 PM–9:07 PM CEST

Core Services / Imports

Degraded Service Sep 1, 2020 8:29 PM–8:31 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Sep 1, 2020 8:29 PM–8:31 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Sep 1, 2020 8:25 PM–8:27 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 1, 2020 8:26 PM–8:27 PM CEST

Core Services / Analytics

Degraded Service Sep 1, 2020 5:35 PM–5:37 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Sep 1, 2020 4:01 PM–4:02 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 1, 2020 3:31 PM–3:33 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 1, 2020 3:32 PM–3:33 PM CEST

Core Services / Analytics

Outage Sep 1, 2020 3:26 PM–3:28 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Sep 1, 2020 3:25 PM–3:26 PM CEST

Core Services / Analytics

Degraded Service Sep 1, 2020 2:09 PM–2:10 PM CEST

Core Services / Analytics

Outage Sep 1, 2020 2:04 PM–2:05 PM CEST

Core Services / Analytics

Outage Sep 1, 2020 1:59 PM–2:00 PM CEST

Core Services / Analytics

Outage Sep 1, 2020 1:49 PM–1:51 PM CEST

Core Services / Analytics

Degraded Service Sep 1, 2020 11:37 AM–12:05 PM CEST

Core Services / Imports

Degraded Service Sep 1, 2020 8:23 AM–8:24 AM CEST

Core Services / Analytics

Outage Aug 31, 2020 11:22 PM–11:30 PM CEST

Core Services / Analytics

Outage Aug 31, 2020 11:22 PM–11:24 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 31, 2020 4:56 PM–4:58 PM CEST

Core Services / Analytics

Outage Aug 31, 2020 4:43 PM–4:44 PM CEST

Core Services / Analytics

Outage Aug 31, 2020 4:13 PM–4:15 PM CEST

Core Services / Analytics

Outage Aug 31, 2020 9:27 AM–9:28 AM CEST

Core Services / Analytics

Degraded Service Aug 31, 2020 8:56 AM–8:57 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Aug 30, 2020 4:24 AM–4:35 AM CEST

Core Services / Analytics

Degraded Service Aug 30, 2020 4:14 AM–4:15 AM CEST

Core Services / Analytics

Degraded Service Aug 30, 2020 3:24 AM–3:42 AM CEST

Core Services / Analytics

No events for 1 day!

Demoshop maintanance Aug 28, 2020 8:00 PM–8:30 PM CEST

Core Services / Website

Degraded Service Aug 28, 2020 5:59 PM–6:00 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Aug 28, 2020 5:57 PM–5:59 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 28, 2020 12:55 PM–1:35 PM CEST

Infrastructure - Zone II / Communication

Outage Aug 28, 2020 6:01 AM–6:02 AM CEST

Loyalty & Engagement / Promotions Redeem

Outage Aug 27, 2020 10:46 PM–Aug 28, 2020 1:35 AM CEST

Core Services / Analytics

Degraded Service Aug 27, 2020 11:16 PM–11:18 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Aug 27, 2020 11:12 PM–11:14 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Aug 27, 2020 11:10 PM–11:11 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Aug 27, 2020 11:06 PM–11:09 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Aug 27, 2020 11:05 PM–11:09 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Aug 27, 2020 11:02 PM–11:04 PM CEST

Loyalty & Engagement / Promotions Points

Outage Aug 27, 2020 10:47 PM–11:03 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Aug 27, 2020 10:58 PM–11:00 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Aug 27, 2020 5:20 PM–5:23 PM CEST

Core Services / Analytics

Degraded Service Aug 27, 2020 5:14 PM–5:17 PM CEST

Core Services / Analytics

Outage Aug 27, 2020 3:20 PM–3:22 PM CEST

Core Services / Analytics

Outage Aug 27, 2020 3:09 PM–3:11 PM CEST

Core Services / Analytics

Degraded Service Aug 27, 2020 2:54 PM–2:55 PM CEST

Core Services / Analytics

Degraded Service Aug 27, 2020 2:29 PM–2:31 PM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Aug 27, 2020 2:06 PM–2:31 PM CEST

Core Services / Analytics

Intermittent Service Aug 27, 2020 2:22 PM–2:24 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Aug 27, 2020 2:16 PM–2:17 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Aug 27, 2020 1:17 PM–1:20 PM CEST

Core Services / Analytics

Degraded Service Aug 27, 2020 1:14 PM–1:15 PM CEST

Core Services / Analytics

Outage Aug 27, 2020 1:10 PM–1:11 PM CEST

Core Services / Analytics

Outage Aug 27, 2020 1:05 PM–1:07 PM CEST

Core Services / Analytics

Intermittent Service Aug 27, 2020 12:22 PM–12:45 PM CEST

Core Services / Analytics

Outage Aug 27, 2020 6:25 AM–6:26 AM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Aug 27, 2020 3:35 AM–3:38 AM CEST

Core Services / Analytics

Intermittent Service Aug 26, 2020 6:25 PM–6:45 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Aug 26, 2020 6:42 PM–6:43 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Aug 26, 2020 6:30 PM–6:35 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Aug 26, 2020 6:26 PM–6:27 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Aug 26, 2020 6:12 PM–6:23 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Aug 26, 2020 6:13 PM–6:22 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Aug 26, 2020 4:33 PM–5:03 PM CEST

Core Services / Activities

Intermittent Service Aug 26, 2020 4:40 PM–4:48 PM CEST

Core Services / Analytics

Outage Aug 25, 2020 11:37 PM–11:53 PM CEST

Core Services / Content Provider

Outage Aug 25, 2020 11:38 PM–11:53 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Aug 25, 2020 11:49 PM–11:50 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 25, 2020 11:42 PM–11:43 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 25, 2020 11:29 PM–11:30 PM CEST

Core Services / Content Provider

Degraded Service Aug 25, 2020 5:05 PM–5:07 PM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Aug 25, 2020 4:38 PM–5:04 PM CEST

Core Services / Analytics

Intermittent Service Aug 25, 2020 5:01 PM–5:03 PM CEST

Loyalty & Engagement / Promotions Points

Outage Aug 25, 2020 4:57 PM–4:58 PM CEST

Loyalty & Engagement / Promotions Points

Outage Aug 25, 2020 1:12 PM–1:13 PM CEST

Core Services / Analytics

Degraded Service Aug 25, 2020 4:15 AM–4:17 AM CEST

Core Services / Analytics

Degraded Service Aug 24, 2020 5:28 PM–5:50 PM CEST

Core Services / Activities

Degraded Service Aug 24, 2020 5:32 PM–5:44 PM CEST

Core Services / Analytics

Degraded Service Aug 24, 2020 5:21 PM–5:22 PM CEST

Core Services / Analytics

Degraded Service Aug 24, 2020 5:16 PM–5:18 PM CEST

Infrastructure - Zone II / Communication

Outage Aug 24, 2020 4:08 PM–4:13 PM CEST

AI Services / Recommendations

Outage Aug 24, 2020 4:08 PM–4:13 PM CEST

AI Services / Search

Degraded Service Aug 24, 2020 2:18 PM–2:19 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 24, 2020 1:45 PM–2:07 PM CEST

Core Services / Activities

Degraded Service Aug 24, 2020 10:47 AM–10:48 AM CEST

Core Services / Analytics

Intermittent Service Aug 24, 2020 4:04 AM–4:16 AM CEST

Core Services / Analytics

Outage Aug 24, 2020 2:28 AM–2:29 AM CEST

Core Services / Analytics

Degraded Service Aug 23, 2020 3:49 PM–3:50 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 23, 2020 4:15 AM–4:19 AM CEST

Core Services / Analytics

Degraded Service Aug 23, 2020 3:02 AM–3:03 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Aug 22, 2020 6:13 AM–6:14 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 22, 2020 4:15 AM–4:16 AM CEST

Core Services / Analytics

Outage Aug 21, 2020 11:23 PM–11:24 PM CEST

Core Services / Analytics

Outage Aug 21, 2020 11:36 AM–11:47 AM CEST

Core Services / Activities

Outage Aug 21, 2020 11:18 AM–11:24 AM CEST

Core Services / Activities

Outage Aug 21, 2020 4:09 AM–4:10 AM CEST

Core Services / Content Provider

Degraded Service Aug 20, 2020 6:01 PM–6:27 PM CEST

Core Services / Activities

Degraded Service Aug 20, 2020 6:13 PM–6:21 PM CEST

Core Services / Analytics

Degraded Service Aug 20, 2020 6:09 PM–6:10 PM CEST

Core Services / Analytics

Degraded Service Aug 20, 2020 2:44 PM–2:48 PM CEST

Core Services / Analytics

Degraded Service Aug 20, 2020 2:28 PM–2:29 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Aug 20, 2020 4:06 AM–4:07 AM CEST

Core Services / Content Provider

Degraded Service Aug 19, 2020 4:21 PM–4:31 PM CEST

Core Services / Activities

Degraded Service Aug 19, 2020 4:16 PM–4:18 PM CEST

Core Services / Analytics

Degraded Service Aug 19, 2020 3:27 PM–3:28 PM CEST

Core Services / Analytics

Outage Aug 19, 2020 10:30 AM–10:31 AM CEST

Core Services / Analytics

Outage Aug 19, 2020 9:00 AM–9:01 AM CEST

Core Services / Analytics

Outage Aug 19, 2020 7:46 AM–7:47 AM CEST

Clients / Registration

Degraded Service Aug 19, 2020 6:32 AM–6:34 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 19, 2020 5:40 AM–5:41 AM CEST

Core Services / Content Provider

Outage Aug 19, 2020 5:15 AM–5:32 AM CEST

Core Services / Content Provider

Outage Aug 19, 2020 5:16 AM–5:32 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Aug 19, 2020 5:28 AM–5:29 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 19, 2020 5:19 AM–5:20 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Aug 19, 2020 5:13 AM–5:14 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 19, 2020 5:04 AM–5:14 AM CEST

Core Services / Analytics

Degraded Service Aug 18, 2020 11:35 PM–11:37 PM CEST

Core Services / Analytics

Promotions module maintenance Aug 18, 2020 1:51 PM–2:47 PM CEST

2 Affected Services:

Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

Outage Aug 18, 2020 1:56 PM–1:57 PM CEST

Core Services / Content Provider

Outage Aug 18, 2020 1:19 PM–1:20 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Aug 18, 2020 1:06 PM–1:07 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Aug 18, 2020 12:28 PM–12:29 PM CEST

Loyalty & Engagement / Promotions Redeem

Outage Aug 18, 2020 10:44 AM–10:45 AM CEST

Core Services / Analytics

Outage Aug 18, 2020 7:36 AM–7:37 AM CEST

Core Services / Analytics

Outage Aug 18, 2020 5:58 AM–6:24 AM CEST

Core Services / Analytics

Outage Aug 18, 2020 4:29 AM–4:30 AM CEST

Core Services / Content Provider

Outage Aug 18, 2020 12:17 AM–12:18 AM CEST

Core Services / Analytics

Degraded Service Aug 17, 2020 10:31 AM–10:32 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 17, 2020 8:59 AM–9:00 AM CEST

Core Services / Analytics

Degraded Service Aug 17, 2020 6:22 AM–6:23 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Aug 17, 2020 6:03 AM–6:19 AM CEST

Core Services / Analytics

Outage Aug 17, 2020 6:00 AM–6:01 AM CEST

Core Services / Analytics

Outage Aug 17, 2020 5:58 AM–5:59 AM CEST

Core Services / Analytics

Intermittent Service Aug 16, 2020 1:45 PM–1:55 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Aug 16, 2020 1:27 PM–1:36 PM CEST

Core Services / Activities

Degraded Service Aug 16, 2020 8:46 AM–8:47 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 16, 2020 7:53 AM–7:54 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 16, 2020 7:07 AM–7:08 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Aug 15, 2020 6:46 PM–6:48 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Aug 15, 2020 9:25 AM–9:34 AM CEST

Core Services / Activities

Degraded Service Aug 15, 2020 9:28 AM–9:33 AM CEST

Core Services / Analytics

Outage Aug 14, 2020 11:47 PM–Aug 15, 2020 12:02 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Aug 14, 2020 11:46 PM–Aug 15, 2020 12:01 AM CEST

Core Services / Content Provider

Outage Aug 14, 2020 11:50 PM–11:52 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Aug 14, 2020 5:16 PM–5:17 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Aug 14, 2020 4:12 PM–4:23 PM CEST

Core Services / Activities

Degraded Service Aug 14, 2020 4:18 PM–4:22 PM CEST

Core Services / Analytics

Outage Aug 14, 2020 1:56 PM–1:58 PM CEST

Core Services / Analytics

Degraded Service Aug 14, 2020 9:21 AM–9:22 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Aug 14, 2020 7:22 AM–7:30 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Aug 14, 2020 7:14 AM–7:15 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Aug 13, 2020 7:57 PM–7:58 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 13, 2020 7:53 PM–7:55 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 13, 2020 6:43 PM–6:46 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Aug 13, 2020 6:35 PM–6:45 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Aug 13, 2020 6:36 PM–6:39 PM CEST

Loyalty & Engagement / Promotions for POS

Service Issue - Maintenance Aug 13, 2020 10:02 AM CEST

Portal / Portal - availibility

Outage Aug 13, 2020 3:26 PM–3:29 PM CEST

Core Services / Analytics

Outage Aug 13, 2020 3:16 PM–3:17 PM CEST

Core Services / Analytics

Degraded Service Aug 13, 2020 4:09 AM–4:17 AM CEST

Core Services / Analytics

Intermittent Service Aug 12, 2020 4:04 PM–4:26 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Aug 12, 2020 4:04 PM–4:16 PM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Aug 12, 2020 3:41 PM–3:47 PM CEST

Core Services / Analytics

Intermittent Service Aug 12, 2020 1:20 PM–3:39 PM CEST

Core Services / Analytics

Outage Aug 12, 2020 2:00 PM–2:01 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Aug 12, 2020 1:04 PM–1:13 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Aug 12, 2020 12:29 PM–12:30 PM CEST

Core Services / Analytics

Degraded Service Aug 12, 2020 11:27 AM–11:30 AM CEST

Core Services / Analytics

Degraded Service Aug 12, 2020 9:21 AM–9:22 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 11, 2020 6:18 PM–6:31 PM CEST

Core Services / Analytics

Degraded Service Aug 11, 2020 5:22 PM–5:23 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 11, 2020 5:14 PM–5:15 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Aug 11, 2020 1:17 PM–1:18 PM CEST

Loyalty & Engagement / Promotions Points

Outage Aug 11, 2020 1:14 PM–1:15 PM CEST

Core Services / Analytics

Outage Aug 11, 2020 12:31 PM–12:40 PM CEST

Core Services / Imports

Outage Aug 11, 2020 12:30 PM–12:31 PM CEST

Core Services / Analytics

Outage Aug 11, 2020 11:39 AM–11:42 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Aug 10, 2020 10:21 PM–10:41 PM CEST

Core Services / Activities

No events for 2 days!

Outage Aug 8, 2020 4:43 AM–4:44 AM CEST

Core Services / Content Provider

Degraded Service Aug 8, 2020 4:19 AM–4:21 AM CEST

Core Services / Analytics

Degraded Service Aug 8, 2020 4:14 AM–4:17 AM CEST

Core Services / Analytics

No events for 1 day!

Promotions - maintenance Aug 6, 2020 11:15 PM–11:45 PM CEST

5 Affected Services:

Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Degraded Service Aug 6, 2020 9:36 AM–9:37 AM CEST

Loyalty & Engagement / Promotions Redeem

Outage Aug 5, 2020 11:33 PM–11:43 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Aug 5, 2020 11:29 PM–11:41 PM CEST

Core Services / Content Provider

Outage Aug 5, 2020 11:37 PM–11:40 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Aug 5, 2020 1:51 PM–1:54 PM CEST

Core Services / Analytics

Degraded Service Aug 5, 2020 12:04 PM–12:06 PM CEST

Core Services / Analytics

Intermittent Service Aug 5, 2020 11:02 AM–11:04 AM CEST

Core Services / Analytics

Degraded Service Aug 5, 2020 4:23 AM–4:26 AM CEST

Loyalty & Engagement / Promotions For Client

No events for 1 day!

AI module - outage Aug 3, 2020 2:13 PM–6:50 PM CEST

2 Affected Services:

AI Services / Recommendations
AI Services / AI Engine

Degraded Service Aug 3, 2020 4:13 PM–4:30 PM CEST

Infrastructure - Zone II / Communication

Outage Aug 3, 2020 1:52 PM–1:54 PM CEST

Core Services / Analytics

Outage Aug 3, 2020 11:45 AM–11:46 AM CEST

Core Services / Analytics

Outage Aug 3, 2020 11:42 AM–11:44 AM CEST

Core Services / Analytics

Outage Aug 2, 2020 12:21 PM–12:32 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Aug 2, 2020 4:58 AM–4:59 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Aug 1, 2020 3:09 PM–3:37 PM CEST

Infrastructure - Zone I / Communication

Outage Aug 1, 2020 11:20 AM–11:23 AM CEST

Core Services / Analytics

Degraded Service Aug 1, 2020 9:43 AM–9:44 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jul 31, 2020 6:13 PM–6:23 PM CEST

Infrastructure - Zone I / Communication

Outage Jul 31, 2020 4:41 PM–5:39 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Jul 31, 2020 4:38 PM–5:02 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Jul 31, 2020 1:28 PM–1:28 PM CEST

AI Services / Search

Intermittent Service Jul 31, 2020 12:11 PM–1:06 PM CEST

Core Services / Activities

Degraded Service Jul 31, 2020 12:35 PM–12:39 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 31, 2020 12:30 PM–12:34 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 31, 2020 12:22 PM–12:24 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 31, 2020 12:20 PM–12:21 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 31, 2020 12:18 PM–12:19 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 31, 2020 12:15 PM–12:16 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 31, 2020 12:13 PM–12:14 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 31, 2020 12:09 PM–12:10 PM CEST

Core Services / Activities

Outage Jul 31, 2020 11:37 AM–11:43 AM CEST

AI Services / Search

Outage Jul 31, 2020 11:37 AM–11:43 AM CEST

AI Services / Recommendations

Outage Jul 31, 2020 8:44 AM–8:47 AM CEST

Infrastructure - Zone I / Communication

Outage Jul 31, 2020 6:52 AM–6:53 AM CEST

Infrastructure - Zone I / Communication

Intermittent Service Jul 30, 2020 11:12 PM–11:22 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Jul 30, 2020 11:08 PM–11:20 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Jul 30, 2020 4:11 PM–4:17 PM CEST

Infrastructure - Zone I / Communication

Intermittent Service Jul 30, 2020 3:59 PM–4:04 PM CEST

Loyalty & Engagement / Promotions Points

Core Service Jul 30, 2020 3:40 PM–4:00 PM CEST

10 Affected Services:

Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Website
Core Services / Client Export

Degraded Service Jul 30, 2020 3:55 PM–3:56 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 30, 2020 3:54 PM–3:55 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jul 30, 2020 3:34 PM–3:40 PM CEST

Core Services / API

Outage Jul 30, 2020 3:34 PM–3:40 PM CEST

Clients / Login

Outage Jul 30, 2020 3:34 PM–3:40 PM CEST

Portal / Portal - login

Intermittent Service Jul 30, 2020 3:31 PM–3:37 PM CEST

Portal / Portal - availibility

Outage Jul 30, 2020 3:26 PM–3:31 PM CEST

Portal / Portal - login

Outage Jul 30, 2020 3:26 PM–3:30 PM CEST

Clients / Login

Degraded Service Jul 30, 2020 3:25 PM–3:28 PM CEST

Portal / Portal - availibility

Degraded Service Jul 30, 2020 2:21 PM–2:22 PM CEST

Portal / Portal - availibility

Degraded Service Jul 30, 2020 12:21 PM–12:22 PM CEST

Portal / Portal - availibility

Degraded Service Jul 30, 2020 9:38 AM–9:39 AM CEST

Portal / Portal - availibility

Degraded Service Jul 30, 2020 12:58 AM–12:59 AM CEST

Portal / Portal - availibility

Degraded Service Jul 29, 2020 5:46 PM–5:59 PM CEST

Core Services / Activities

Outage Jul 29, 2020 1:19 PM–1:22 PM CEST

Core Services / Content Provider

Degraded Service Jul 29, 2020 8:30 AM–8:35 AM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Jul 28, 2020 3:46 PM–3:49 PM CEST

Core Services / Analytics

Degraded Service Jul 28, 2020 3:23 PM–3:28 PM CEST

Core Services / Analytics

Degraded Service Jul 28, 2020 3:02 PM–3:20 PM CEST

Core Services / Analytics

Intermittent Service Jul 28, 2020 2:52 PM–2:55 PM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 28, 2020 2:38 PM–2:50 PM CEST

Core Services / Analytics

Outage Jul 28, 2020 2:10 PM–2:13 PM CEST

Core Services / Analytics

Degraded Service Jul 28, 2020 11:43 AM–11:45 AM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Jul 28, 2020 10:33 AM–10:44 AM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 28, 2020 10:26 AM–10:29 AM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 28, 2020 10:18 AM–10:24 AM CEST

Loyalty & Engagement / Promotions Points

Issues with Terrarium Jul 28, 2020 7:52 AM–10:03 AM CEST

10 Affected Services:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage Jul 28, 2020 7:35 AM–7:47 AM CEST

Core Services / Content Provider

Outage Jul 28, 2020 7:38 AM–7:45 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Jul 28, 2020 7:40 AM–7:45 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Jul 28, 2020 7:38 AM–7:40 AM CEST

Core Services / Analytics

Outage Jul 28, 2020 7:32 AM–7:34 AM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 28, 2020 7:26 AM–7:28 AM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 28, 2020 7:15 AM–7:19 AM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 28, 2020 6:33 AM–7:06 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jul 28, 2020 6:46 AM–7:05 AM CEST

Core Services / Analytics

Degraded Service Jul 28, 2020 7:01 AM–7:03 AM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 28, 2020 6:50 AM–6:52 AM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 28, 2020 6:33 AM–6:47 AM CEST

Core Services / Content Provider

Outage Jul 28, 2020 6:34 AM–6:47 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Jul 28, 2020 6:34 AM–6:47 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Jul 28, 2020 6:34 AM–6:39 AM CEST

Core Services / Analytics

Outage Jul 28, 2020 5:36 AM–6:04 AM CEST

Core Services / Analytics

Intermittent Service Jul 28, 2020 5:31 AM–5:37 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Jul 28, 2020 4:43 AM–5:03 AM CEST

Core Services / Analytics

Outage Jul 28, 2020 4:32 AM–4:42 AM CEST

Core Services / Content Provider

Outage Jul 28, 2020 4:37 AM–4:40 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Jul 28, 2020 2:17 AM–2:29 AM CEST

Core Services / Analytics

Outage Jul 27, 2020 9:22 AM–9:51 AM CEST

Infrastructure - Zone I / Communication

Outage Jul 27, 2020 8:14 AM–9:00 AM CEST

Infrastructure - Zone I / Communication

Intermittent Service Jul 26, 2020 10:05 AM–10:24 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jul 26, 2020 10:06 AM–10:16 AM CEST

Infrastructure - Zone II / Event Tracker

Outage Jul 25, 2020 11:27 PM–11:45 PM CEST

Core Services / Content Provider

Outage Jul 25, 2020 11:29 PM–11:45 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jul 25, 2020 11:31 PM–11:34 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jul 25, 2020 9:56 AM–9:57 AM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Jul 25, 2020 8:25 AM–8:29 AM CEST

Loyalty & Engagement / Promotions Redeem

Intermittent Service Jul 24, 2020 5:44 PM–7:44 PM CEST

Core Services / Emails

Outage Jul 24, 2020 3:02 PM–3:07 PM CEST

Core Services / Activities

Outage Jul 24, 2020 1:19 PM–1:36 PM CEST

Core Services / Activities

Outage Jul 24, 2020 11:47 AM–11:49 AM CEST

Core Services / Activities

Outage Jul 24, 2020 11:31 AM–11:33 AM CEST

Core Services / Activities

Degraded Service Jul 23, 2020 6:43 PM–6:45 PM CEST

Core Services / Emails

Degraded Service Jul 23, 2020 1:51 PM–1:54 PM CEST

Core Services / Analytics

Degraded Service Jul 22, 2020 10:11 PM–10:32 PM CEST

Core Services / Emails

Outage Jul 22, 2020 9:49 PM–10:07 PM CEST

Core Services / Emails

Outage Jul 22, 2020 9:06 PM–9:45 PM CEST

Core Services / Emails

Degraded Service Jul 22, 2020 9:05 PM–9:07 PM CEST

Infrastructure - Zone I / Event Tracker

Outage Jul 22, 2020 8:30 PM–9:01 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Jul 22, 2020 5:07 PM–9:00 PM CEST

Core Services / Emails

Intermittent Service Jul 22, 2020 8:36 PM–8:43 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Jul 22, 2020 4:08 PM–4:12 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 22, 2020 9:51 AM–9:57 AM CEST

Core Services / Activities

Outage Jul 21, 2020 9:17 PM–9:26 PM CEST

Infrastructure - Zone I / Communication

Outage Jul 21, 2020 9:07 PM–9:09 PM CEST

Infrastructure - Zone I / Communication

Outage Jul 21, 2020 8:45 PM–8:53 PM CEST

Infrastructure - Zone I / Communication

Outage Jul 21, 2020 8:27 PM–8:39 PM CEST

Infrastructure - Zone I / Communication

Outage Jul 21, 2020 8:13 PM–8:21 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 21, 2020 7:29 PM–7:32 PM CEST

Infrastructure - Zone I / Communication

Outage Jul 21, 2020 6:21 PM–7:16 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 21, 2020 6:05 PM–6:13 PM CEST

Core Services / Activities

Degraded Service Jul 21, 2020 5:41 PM–5:45 PM CEST

Core Services / Activities

Outage Jul 21, 2020 4:50 PM–4:57 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 4:19 PM–4:24 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 3:54 PM–4:21 PM CEST

Core Services / Activities

Outage Jul 21, 2020 4:00 PM–4:14 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jul 21, 2020 3:55 PM–3:58 PM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 21, 2020 3:45 PM–3:48 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 3:29 PM–3:32 PM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 21, 2020 3:20 PM–3:21 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 3:00 PM–3:06 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 2:53 PM–2:56 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 2:43 PM–2:47 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 2:33 PM–2:36 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Jul 21, 2020 1:24 PM–2:33 PM CEST

Core Services / Analytics

Outage Jul 21, 2020 2:29 PM–2:32 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 2:24 PM–2:27 PM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 21, 2020 1:39 PM–2:11 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jul 21, 2020 1:59 PM–2:01 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 1:49 PM–1:56 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 1:44 PM–1:46 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 1:39 PM–1:41 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 1:24 PM–1:27 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Jul 21, 2020 12:59 PM–1:23 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Jul 21, 2020 12:49 PM–1:23 PM CEST

Core Services / Analytics

Degraded Service Jul 21, 2020 1:19 PM–1:21 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Jul 21, 2020 1:09 PM–1:15 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 1:04 PM–1:06 PM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 21, 2020 1:00 PM–1:01 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 21, 2020 12:35 PM–12:40 PM CEST

Core Services / Analytics

Degraded Service Jul 21, 2020 9:49 AM–9:51 AM CEST

Loyalty & Engagement / Promotions Redeem

Outage Jul 20, 2020 11:46 PM–11:50 PM CEST

Core Services / Activities

Outage Jul 20, 2020 7:30 PM–7:42 PM CEST

Infrastructure - Zone I / Communication

Issue with campaigns containing "Jinjava" Jul 20, 2020 11:28 AM–2:05 PM CEST

Core Services / Dynamic Content

Degraded Service Jul 20, 2020 11:28 AM–11:39 AM CEST

Core Services / Analytics

Degraded Service Jul 20, 2020 11:20 AM–11:23 AM CEST

Core Services / Analytics

Outage Jul 20, 2020 9:57 AM–10:06 AM CEST

Core Services / Analytics

Outage Jul 20, 2020 8:19 AM–8:56 AM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 20, 2020 7:36 AM–7:39 AM CEST

Core Services / Analytics

Outage Jul 20, 2020 5:18 AM–5:36 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Jul 20, 2020 5:29 AM–5:31 AM CEST

Core Services / Content Provider

Outage Jul 20, 2020 5:29 AM–5:31 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Jul 20, 2020 5:15 AM–5:27 AM CEST

Core Services / Content Provider

Outage Jul 20, 2020 5:06 AM–5:14 AM CEST

Core Services / Analytics

Outage Jul 20, 2020 1:59 AM–2:02 AM CEST

Clients / Registration

Degraded Service Jul 19, 2020 6:41 PM–6:58 PM CEST

Core Services / Emails

Outage Jul 19, 2020 5:30 PM–6:35 PM CEST

Infrastructure - Zone I / Communication

Outage Jul 19, 2020 5:15 PM–5:17 PM CEST

Core Services / Analytics

Outage Jul 19, 2020 5:06 AM–5:13 AM CEST

Core Services / Analytics

Outage Jul 18, 2020 11:42 AM–11:43 AM CEST

Core Services / Content Provider

Outage Jul 18, 2020 10:26 AM–10:29 AM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Jul 18, 2020 9:57 AM–10:17 AM CEST

Portal / Portal - availibility

Intermittent Service Jul 17, 2020 12:25 PM–11:31 PM CEST

Core Services / Imports

Degraded Service Jul 17, 2020 9:09 PM–9:13 PM CEST

Core Services / Activities

Intermittent Service Jul 17, 2020 6:04 PM–7:43 PM CEST

Core Services / Emails

Outage Jul 17, 2020 6:10 PM–6:12 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Jul 17, 2020 4:28 PM–6:00 PM CEST

Core Services / Emails

Intermittent Service Jul 17, 2020 4:18 PM–5:47 PM CEST

Core Services / Activities

Intermittent Service Jul 17, 2020 5:23 PM–5:37 PM CEST

Core Services / Analytics

Outage Jul 17, 2020 5:31 PM–5:35 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Jul 17, 2020 5:04 PM–5:05 PM CEST

Core Services / Analytics

Degraded Service Jul 17, 2020 4:28 PM–4:32 PM CEST

Core Services / Analytics

Intermittent Service Jul 17, 2020 4:16 PM–4:23 PM CEST

Core Services / Analytics

Degraded Service Jul 17, 2020 4:11 PM–4:13 PM CEST

Core Services / Analytics

Outage Jul 17, 2020 2:19 PM–2:20 PM CEST

Core Services / Analytics

Outage Jul 17, 2020 1:44 PM–1:48 PM CEST

Core Services / Activities

Degraded Service Jul 16, 2020 6:06 PM–8:04 PM CEST

Core Services / Imports

Degraded Service Jul 16, 2020 6:12 PM–6:17 PM CEST

Core Services / Activities

Degraded Service Jul 16, 2020 5:09 PM–5:23 PM CEST

Core Services / Analytics

Degraded Service Jul 16, 2020 3:23 PM–4:14 PM CEST

Core Services / Analytics

Degraded Service Jul 16, 2020 9:45 AM–9:48 AM CEST

Core Services / Analytics

Outage Jul 16, 2020 9:12 AM–9:23 AM CEST

Core Services / Activities

Degraded Service Jul 16, 2020 9:11 AM–9:12 AM CEST

Core Services / Analytics

Some Synerise's modules - outage Jul 15, 2020 10:10 PM–10:45 PM CEST

11 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Portal / Portal - login
Core Services / Content Provider
Core Services / API
Core Services / Imports
Clients / Login
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions for POS

Outage Jul 15, 2020 10:21 PM–10:27 PM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 15, 2020 9:49 PM–10:04 PM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Jul 15, 2020 9:48 PM–10:01 PM CEST

Infrastructure - Zone I / Event Tracker

Outage Jul 15, 2020 9:48 PM–9:58 PM CEST

Clients / Login

Outage Jul 15, 2020 7:48 PM–8:00 PM CEST

Infrastructure - Zone I / Communication

Outage Jul 15, 2020 4:12 PM–4:15 PM CEST

Infrastructure - Zone I / Communication

Outage Jul 15, 2020 2:47 PM–3:51 PM CEST

Infrastructure - Zone I / Communication

Outage Jul 14, 2020 9:03 PM–9:25 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 14, 2020 2:47 PM–8:14 PM CEST

Core Services / Imports

Outage Jul 14, 2020 12:17 AM–12:19 AM CEST

Clients / Login

Outage Jul 13, 2020 11:45 PM–11:55 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Jul 13, 2020 8:39 PM–9:04 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 13, 2020 6:42 PM–6:52 PM CEST

Core Services / Emails

Degraded Service Jul 13, 2020 2:15 PM–2:16 PM CEST

Portal / Portal - availibility

Outage Jul 13, 2020 11:29 AM–12:06 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Jul 13, 2020 11:31 AM–11:44 AM CEST

Core Services / Imports

Outage Jul 13, 2020 11:09 AM–11:26 AM CEST

Core Services / Imports

Outage Jul 13, 2020 7:26 AM–8:03 AM CEST

Infrastructure - Zone I / Communication

Outage Jul 12, 2020 6:47 PM–6:55 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 11, 2020 10:27 PM–10:28 PM CEST

Clients / Login

Intermittent Service Jul 11, 2020 11:57 AM–9:21 PM CEST

Core Services / Imports

Degraded Service Jul 11, 2020 6:38 PM–6:55 PM CEST

Core Services / Emails

Outage Jul 11, 2020 6:38 PM–6:46 PM CEST

Core Services / Activities

Outage Jul 11, 2020 7:29 AM–7:32 AM CEST

Core Services / Activities

Outage Jul 10, 2020 11:10 PM–Jul 11, 2020 1:52 AM CEST

Core Services / Activities

Outage Jul 10, 2020 10:15 PM–11:01 PM CEST

Core Services / Activities

Intermittent Service Jul 10, 2020 9:14 PM–10:02 PM CEST

Core Services / Activities

Degraded Service Jul 10, 2020 3:52 PM–9:33 PM CEST

Core Services / Imports

Intermittent Service Jul 10, 2020 8:21 PM–8:57 PM CEST

Core Services / Activities

Outage Jul 10, 2020 7:15 PM–7:28 PM CEST

Core Services / Activities

Intermittent Service Jul 10, 2020 6:26 PM–7:00 PM CEST

Core Services / Activities

Degraded Service Jul 10, 2020 6:13 PM–6:15 PM CEST

Core Services / Activities

Degraded Service Jul 10, 2020 3:00 PM–3:36 PM CEST

Core Services / Imports

Degraded Service Jul 10, 2020 2:09 PM–2:12 PM CEST

Core Services / Analytics

Intermittent Service Jul 10, 2020 11:36 AM–11:43 AM CEST

Portal / Portal - availibility

Outage Jul 10, 2020 11:34 AM–11:42 AM CEST

AI Services / Search

Outage Jul 10, 2020 11:34 AM–11:42 AM CEST

AI Services / Recommendations

Degraded Service Jul 10, 2020 10:56 AM–11:00 AM CEST

Portal / Portal - availibility

Outage Jul 10, 2020 10:56 AM–10:59 AM CEST

AI Services / Search

Outage Jul 10, 2020 10:57 AM–10:59 AM CEST

AI Services / Recommendations

Delay with client's activities Jul 10, 2020 8:58 AM–10:04 AM CEST

Core Services / Activities

Outage Jul 10, 2020 8:24 AM–8:54 AM CEST

Core Services / Activities

Intermittent Service Jul 10, 2020 6:38 AM–7:01 AM CEST

Core Services / Activities

Degraded Service Jul 9, 2020 6:38 PM–6:54 PM CEST

Core Services / Emails

Degraded Service Jul 9, 2020 1:37 PM–1:41 PM CEST

Core Services / Analytics

Degraded Service Jul 9, 2020 12:52 PM–12:57 PM CEST

Infrastructure - Zone I / Communication

Intermittent Service Jul 9, 2020 10:16 AM–10:42 AM CEST

Core Services / Activities

Outage Jul 8, 2020 11:53 PM–Jul 9, 2020 12:14 AM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 8, 2020 11:36 PM–Jul 9, 2020 12:01 AM CEST

Core Services / Imports

Degraded Service Jul 8, 2020 10:45 PM–10:59 PM CEST

Core Services / Activities

Degraded Service Jul 8, 2020 10:15 PM–10:32 PM CEST

Core Services / Activities

Degraded Service Jul 8, 2020 10:00 PM–10:01 PM CEST

Core Services / Activities

Degraded Service Jul 8, 2020 9:25 PM–9:36 PM CEST

Core Services / Activities

Outage Jul 8, 2020 7:16 PM–7:29 PM CEST

Core Services / Activities

Intermittent Service Jul 8, 2020 6:01 PM–6:35 PM CEST

Loyalty & Engagement / Promotions Points

Intermittent Service Jul 8, 2020 5:23 PM–6:13 PM CEST

Core Services / Imports

Outage Jul 8, 2020 4:14 PM–4:26 PM CEST

Infrastructure - Zone I / Communication

Intermittent Service Jul 8, 2020 11:19 AM–11:22 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2020 10:49 AM–10:59 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2020 10:39 AM–10:43 AM CEST

Core Services / Analytics

Maintanance Jul 8, 2020 9:50 AM–10:14 AM CEST

16 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Client Export
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage Jul 8, 2020 9:46 AM–9:47 AM CEST

Loyalty & Engagement / Promotions Points

Degraded Service Jul 8, 2020 9:39 AM–9:45 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2020 9:32 AM–9:37 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2020 9:25 AM–9:27 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2020 9:18 AM–9:22 AM CEST

Core Services / Analytics

Intermittent Service Jul 8, 2020 2:52 AM–4:40 AM CEST

Core Services / Activities

Degraded Service Jul 7, 2020 6:41 PM–6:51 PM CEST

Core Services / Emails

Outage Jul 7, 2020 1:23 PM–1:26 PM CEST

Core Services / Analytics

Outage Jul 7, 2020 11:15 AM–11:44 AM CEST

Core Services / Activities

Degraded Service Jul 7, 2020 11:14 AM–11:15 AM CEST

Infrastructure - Zone I / Event Tracker

Outage Jul 7, 2020 10:22 AM–10:25 AM CEST

Core Services / Analytics

Outage Jul 7, 2020 9:18 AM–9:20 AM CEST

Core Services / Analytics

Degraded Service Jul 7, 2020 7:46 AM–7:53 AM CEST

Clients / Login

Outage Jul 7, 2020 12:15 AM–12:18 AM CEST

Core Services / Analytics

Degraded Service Jul 6, 2020 4:19 PM–4:20 PM CEST

Core Services / Analytics

Degraded Service Jul 6, 2020 3:13 PM–3:16 PM CEST

Infrastructure - Zone II / Communication

Two-factor authentication Jul 6, 2020 12:48 PM CEST

Business Profile / Business Profile Login

Degraded Service Jul 5, 2020 6:43 PM–6:46 PM CEST

Core Services / Emails

Intermittent Service Jul 5, 2020 2:36 AM–8:27 AM CEST

Core Services / Activities

Intermittent Service Jul 5, 2020 12:36 AM–12:38 AM CEST

Clients / Login

Degraded Service Jul 4, 2020 1:49 PM–1:52 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Jul 3, 2020 8:00 PM–8:26 PM CEST

Core Services / Activities

Degraded Service Jul 3, 2020 6:40 PM–6:45 PM CEST

Core Services / Emails

Degraded Service Jul 3, 2020 9:23 AM–9:32 AM CEST

Core Services / Website

Outage Jul 3, 2020 9:22 AM–9:31 AM CEST

AI Services / Search

Outage Jul 3, 2020 9:20 AM–9:31 AM CEST

AI Services / Recommendations

Intermittent Service Jul 3, 2020 9:04 AM–9:31 AM CEST

Portal / Portal - availibility

Outage Jul 3, 2020 9:18 AM–9:19 AM CEST

AI Services / Search

Outage Jul 3, 2020 9:15 AM–9:16 AM CEST

AI Services / Search

Outage Jul 3, 2020 9:09 AM–9:15 AM CEST

AI Services / Recommendations

Outage Jul 3, 2020 9:03 AM–9:11 AM CEST

AI Services / Search

Outage Jul 3, 2020 9:03 AM–9:07 AM CEST

AI Services / Recommendations

No events for 1 day!

Degraded Service Jul 1, 2020 8:46 PM–8:54 PM CEST

Infrastructure - Zone I / Event Tracker

Outage Jul 1, 2020 4:35 PM–4:40 PM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 1, 2020 3:32 PM–4:10 PM CEST

Loyalty & Engagement / Promotions Points

Outage Jul 1, 2020 1:12 PM–1:15 PM CEST

Core Services / Content Provider

Degraded Service Jun 30, 2020 9:47 PM–9:48 PM CEST

Core Services / Analytics

Degraded Service Jun 30, 2020 9:23 AM–9:29 AM CEST

Core Services / Activities

Intermittent Service Jun 30, 2020 8:23 AM–8:29 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jun 30, 2020 8:23 AM–8:28 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 30, 2020 8:04 AM–8:08 AM CEST

Core Services / API

Degraded Service Jun 30, 2020 8:06 AM–8:08 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jun 30, 2020 8:06 AM–8:08 AM CEST

Infrastructure - Zone I / Event Tracker

Outage Jun 29, 2020 4:06 PM–4:09 PM CEST

Clients / Login

Degraded Service Jun 29, 2020 2:11 PM–2:16 PM CEST

Core Services / Analytics

Degraded Service Jun 29, 2020 1:22 PM–1:24 PM CEST

Core Services / Analytics

Intermittent Service Jun 29, 2020 12:20 PM–12:25 PM CEST

Core Services / Analytics

Outage Jun 29, 2020 10:54 AM–10:56 AM CEST

Core Services / Analytics

Outage Jun 29, 2020 9:53 AM–9:54 AM CEST

Core Services / Analytics

Outage Jun 29, 2020 9:23 AM–9:26 AM CEST

Core Services / Analytics

Degraded Service Jun 28, 2020 6:01 PM–6:04 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 28, 2020 10:43 AM–10:48 AM CEST

Clients / Login

Outage Jun 28, 2020 5:17 AM–5:33 AM CEST

Core Services / Content Provider

Outage Jun 28, 2020 5:23 AM–5:33 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Jun 28, 2020 5:09 AM–5:14 AM CEST

Core Services / Analytics

No events for 1 day!

Intermittent Service Jun 26, 2020 4:35 PM–4:41 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Jun 26, 2020 12:16 PM–12:33 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 26, 2020 11:16 AM–11:22 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Jun 26, 2020 9:46 AM–10:20 AM CEST

Core Services / Analytics

Intermittent Service Jun 25, 2020 11:53 AM–11:58 AM CEST

Core Services / Analytics

Service Issue Jun 24, 2020 11:30 PM–Jun 25, 2020 12:00 AM CEST

2 Affected Services:

Portal / Portal - login
Core Services / Analytics

Degraded Service Jun 24, 2020 4:48 PM–4:52 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Jun 24, 2020 4:38 PM–4:39 PM CEST

Core Services / Analytics

Degraded Service Jun 24, 2020 4:11 PM–4:14 PM CEST

Core Services / Analytics

Degraded Service Jun 24, 2020 3:26 PM–3:29 PM CEST

Core Services / Analytics

Outage Jun 24, 2020 2:22 PM–2:43 PM CEST

Core Services / Imports

Outage Jun 24, 2020 12:50 PM–12:52 PM CEST

Core Services / Analytics

Outage Jun 24, 2020 11:42 AM–11:43 AM CEST

Core Services / Analytics

Degraded Service Jun 24, 2020 11:23 AM–11:27 AM CEST

Core Services / Emails

Intermittent Service Jun 23, 2020 3:48 PM–Jun 24, 2020 1:13 AM CEST

Core Services / Activities

Intermittent Service Jun 23, 2020 3:47 PM–Jun 24, 2020 1:12 AM CEST

Core Services / API

Degraded Service Jun 24, 2020 12:46 AM–12:48 AM CEST

Core Services / Analytics

Degraded Service Jun 23, 2020 6:42 PM–6:57 PM CEST

Core Services / Emails

Degraded Service Jun 23, 2020 1:37 PM–1:43 PM CEST

Core Services / Activities

Degraded Service Jun 23, 2020 4:17 AM–4:22 AM CEST

Core Services / Analytics

Degraded Service Jun 22, 2020 11:43 PM–Jun 23, 2020 12:27 AM CEST

Core Services / API

Degraded Service Jun 22, 2020 11:44 PM–Jun 23, 2020 12:27 AM CEST

Core Services / Activities

Statistics service of automation Jun 22, 2020 1:57 PM–9:08 PM CEST

Core Services / Analytics

Degraded Service Jun 22, 2020 6:07 PM–6:17 PM CEST

Core Services / Imports

Degraded Service Jun 22, 2020 5:42 PM–5:44 PM CEST

Core Services / Imports

Degraded Service Jun 22, 2020 5:07 PM–5:17 PM CEST

Core Services / Imports

Outage Jun 22, 2020 4:14 PM–4:19 PM CEST

Core Services / Emails

Degraded Service Jun 22, 2020 10:14 AM–10:20 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 21, 2020 6:42 PM–6:59 PM CEST

Core Services / Emails

Degraded Service Jun 21, 2020 10:21 AM–10:23 AM CEST

Core Services / Analytics

Outage Jun 21, 2020 9:19 AM–9:20 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Maintainance works Jun 20, 2020 11:30 PM–Jun 21, 2020 12:00 AM CEST

Portal / Portal - availibility

Degraded Service Jun 20, 2020 11:40 PM–11:42 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 20, 2020 11:38 PM–11:40 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jun 20, 2020 11:36 PM–11:40 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jun 20, 2020 11:36 PM–11:39 PM CEST

Infrastructure - Zone II / Communication

Outage Jun 20, 2020 11:36 PM–11:39 PM CEST

Clients / Login

Outage Jun 20, 2020 11:36 PM–11:39 PM CEST

Core Services / Content Provider

Degraded Service Jun 20, 2020 11:36 PM–11:37 PM CEST

Core Services / API

Intermittent Service Jun 20, 2020 6:38 PM–9:31 PM CEST

Core Services / Activities

Intermittent Service Jun 20, 2020 6:38 PM–9:30 PM CEST

Core Services / API

Activities issue Jun 20, 2020 8:28 AM–8:28 AM CEST

Core Services / Activities

Outage Jun 20, 2020 5:05 AM–7:54 AM CEST

Core Services / Activities

Degraded Service Jun 20, 2020 4:54 AM–5:05 AM CEST

Core Services / Analytics

Outage Jun 20, 2020 4:51 AM–5:02 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 20, 2020 4:35 AM–4:48 AM CEST

Core Services / API

Intermittent Service Jun 20, 2020 4:19 AM–4:48 AM CEST

Infrastructure - Zone I / Event Tracker

Outage Jun 20, 2020 4:21 AM–4:48 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jun 20, 2020 4:09 AM–4:26 AM CEST

Core Services / API

Intermittent Service Jun 20, 2020 4:10 AM–4:16 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jun 20, 2020 4:14 AM–4:15 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 19, 2020 11:19 PM–Jun 20, 2020 12:01 AM CEST

Core Services / Imports

Intermittent Service Jun 19, 2020 7:17 PM–10:30 PM CEST

Core Services / Activities

Intermittent Service Jun 19, 2020 7:17 PM–10:29 PM CEST

Core Services / API

Degraded Service Jun 19, 2020 9:19 PM–9:24 PM CEST

Core Services / Imports

Degraded Service Jun 19, 2020 5:51 PM–8:58 PM CEST

Core Services / Imports

Degraded Service Jun 19, 2020 6:44 PM–7:00 PM CEST

Core Services / Emails

Session start and session end activities. Jun 19, 2020 12:39 PM–6:08 PM CEST

Core Services / Activities

Intermittent Service Jun 19, 2020 10:12 AM–10:24 AM CEST

Core Services / Activities

Intermittent Service Jun 19, 2020 7:45 AM–10:12 AM CEST

Core Services / Imports

Intermittent Service Jun 19, 2020 6:59 AM–7:22 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 19, 2020 6:41 AM–6:50 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Jun 19, 2020 6:30 AM–6:36 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 19, 2020 6:26 AM–6:27 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Jun 19, 2020 3:09 AM–6:26 AM CEST

Core Services / Activities

Outage Jun 19, 2020 6:14 AM–6:17 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 19, 2020 6:00 AM–6:06 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Jun 19, 2020 5:48 AM–5:53 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 19, 2020 5:01 AM–5:04 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Jun 19, 2020 4:45 AM–4:47 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 19, 2020 4:13 AM–4:18 AM CEST

Core Services / API

Degraded Service Jun 19, 2020 4:01 AM–4:02 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Jun 19, 2020 2:49 AM–2:51 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 19, 2020 2:15 AM–2:21 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 19, 2020 2:03 AM–2:09 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 19, 2020 1:49 AM–1:51 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Jun 19, 2020 1:41 AM–1:43 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Jun 19, 2020 12:55 AM–1:14 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 19, 2020 12:35 AM–12:36 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 19, 2020 12:28 AM–12:29 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 19, 2020 12:22 AM–12:24 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Jun 18, 2020 11:15 PM–11:46 PM CEST

Core Services / Activities

Intermittent Service Jun 18, 2020 6:39 PM–11:00 PM CEST

Core Services / Activities

Intermittent Service Jun 18, 2020 6:45 PM–10:59 PM CEST

Core Services / API

Degraded Service Jun 18, 2020 10:06 PM–10:21 PM CEST

Core Services / Imports

Intermittent Service Jun 18, 2020 6:32 PM–9:08 PM CEST

Core Services / Imports

Intermittent Service Jun 18, 2020 4:27 PM–4:47 PM CEST

Core Services / Emails

Outage Jun 18, 2020 4:05 PM–4:26 PM CEST

Core Services / Activities

Degraded Service Jun 18, 2020 4:20 PM–4:25 PM CEST

Core Services / Imports

Outage Jun 18, 2020 3:54 PM–4:10 PM CEST

Core Services / Imports

Intermittent Service Jun 18, 2020 2:05 PM–2:48 PM CEST

Core Services / Activities

Outage Jun 18, 2020 1:17 PM–1:50 PM CEST

Core Services / Activities

Intermittent Service Jun 18, 2020 8:38 AM–9:10 AM CEST

Core Services / Activities

Degraded Service Jun 18, 2020 4:12 AM–4:15 AM CEST

Core Services / API

Statistics service of automation - maintenance Jun 17, 2020 11:00 PM–Jun 18, 2020 12:00 AM CEST

Core Services / Analytics

Degraded Service Jun 17, 2020 9:04 PM–9:42 PM CEST

Core Services / Activities

Outage Jun 17, 2020 6:39 PM–7:15 PM CEST

Core Services / Emails

Outage Jun 17, 2020 3:50 PM–3:56 PM CEST

Core Services / Emails

Intermittent Service Jun 17, 2020 3:23 PM–3:33 PM CEST

Core Services / Activities

Degraded Service Jun 17, 2020 1:29 PM–1:53 PM CEST

Core Services / API

Degraded Service Jun 17, 2020 1:29 PM–1:53 PM CEST

Core Services / Activities

Degraded Service Jun 17, 2020 11:09 AM–11:10 AM CEST

Core Services / Client Export

Issues with clients export and campaigns Jun 16, 2020 4:40 PM–Jun 17, 2020 5:00 AM CEST

2 Affected Services:

Infrastructure - Zone I / Communication
Core Services / Client Export

Outage Jun 17, 2020 4:09 AM–4:13 AM CEST

Core Services / Analytics

Outage Jun 17, 2020 1:43 AM–1:47 AM CEST

Core Services / Analytics

Outage Jun 16, 2020 9:10 PM–9:18 PM CEST

AI Services / Search

Degraded Service Jun 16, 2020 12:52 PM–3:24 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Jun 16, 2020 11:25 AM–11:28 AM CEST

Core Services / Imports

Outage Jun 16, 2020 6:26 AM–6:29 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Jun 16, 2020 6:15 AM–6:29 AM CEST

Core Services / Analytics

Outage Jun 16, 2020 12:30 AM–12:48 AM CEST

Core Services / Analytics

Degraded Service Jun 15, 2020 8:50 PM–9:39 PM CEST

Core Services / API

Degraded Service Jun 15, 2020 8:51 PM–9:39 PM CEST

Core Services / Activities

Outage Jun 15, 2020 6:36 PM–7:32 PM CEST

Core Services / Emails

Outage Jun 15, 2020 12:09 PM–12:38 PM CEST

Core Services / Emails

Outage Jun 14, 2020 11:17 PM–11:30 PM CEST

Core Services / Activities

Outage Jun 14, 2020 6:42 PM–7:29 PM CEST

Core Services / Activities

Outage Jun 14, 2020 3:54 AM–3:57 AM CEST

Core Services / Activities

Degraded Service Jun 13, 2020 9:11 PM–9:13 PM CEST

Core Services / Activities

Outage Jun 13, 2020 3:25 PM–3:28 PM CEST

Core Services / Activities

Outage Jun 12, 2020 9:38 PM–9:41 PM CEST

Core Services / Activities

Intermittent Service Jun 12, 2020 5:17 PM–6:21 PM CEST

Core Services / Activities

Outage Jun 12, 2020 3:48 PM–3:52 PM CEST

Core Services / Analytics

Degraded Service Jun 11, 2020 8:55 PM–9:07 PM CEST

Infrastructure - Zone I / Event Tracker

No events for 1 day!

Outage Jun 10, 2020 4:38 PM–4:41 PM CEST

Core Services / Analytics

Degraded Service Jun 10, 2020 1:58 PM–2:00 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 10, 2020 1:57 PM–1:58 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Jun 10, 2020 9:13 AM–10:02 AM CEST

AI Services / Search

Outage Jun 10, 2020 3:45 AM–3:48 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Jun 10, 2020 3:27 AM–3:37 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 9, 2020 11:53 PM–Jun 10, 2020 12:00 AM CEST

Infrastructure - Zone II / Event Tracker

Outage Jun 9, 2020 3:34 AM–3:46 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 8, 2020 11:58 PM–Jun 9, 2020 12:03 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Jun 8, 2020 11:54 PM–Jun 9, 2020 12:01 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jun 8, 2020 11:32 PM–11:34 PM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Jun 8, 2020 11:14 PM–11:27 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Jun 8, 2020 11:12 PM–11:24 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Jun 8, 2020 4:05 PM–4:13 PM CEST

Core Services / Imports

Outage Jun 8, 2020 12:20 PM–12:43 PM CEST

Core Services / Emails

Outage Jun 8, 2020 6:27 AM–6:59 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 8, 2020 3:49 AM–3:53 AM CEST

Core Services / Analytics

Intermittent Service Jun 7, 2020 6:10 PM–7:13 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 7, 2020 6:04 PM–6:05 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 7, 2020 5:38 PM–6:01 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 7, 2020 5:07 PM–5:31 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 7, 2020 4:45 PM–5:00 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 7, 2020 4:36 PM–4:42 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 7, 2020 4:22 PM–4:31 PM CEST

Loyalty & Engagement / Promotions For Client

No events for 1 day!

Degraded Service Jun 6, 2020 4:01 PM–4:03 PM CEST

Core Services / Content Provider

Outage Jun 6, 2020 1:13 PM–1:15 PM CEST

Core Services / Emails

Degraded Service Jun 6, 2020 11:54 AM–12:00 PM CEST

Infrastructure - Zone I / Event Tracker

Outage Jun 6, 2020 10:39 AM–10:56 AM CEST

Core Services / Emails

Degraded Service Jun 5, 2020 11:29 AM–11:35 AM CEST

Core Services / API

Degraded Service Jun 5, 2020 3:50 AM–3:52 AM CEST

Core Services / Analytics

Intermittent Service Jun 4, 2020 11:27 PM–11:29 PM CEST

Core Services / Activities

Service Issue - Maintenance Jun 3, 2020 11:30 PM–Jun 4, 2020 6:00 AM CEST

Portal / Portal - availibility

Degraded Service Jun 4, 2020 4:32 AM–4:33 AM CEST

Clients / Login

Degraded Service Jun 4, 2020 2:11 AM–2:12 AM CEST

Clients / Login

Degraded Service Jun 3, 2020 11:01 PM–11:02 PM CEST

Core Services / Content Provider

Outage Jun 3, 2020 9:46 PM–10:09 PM CEST

Core Services / Activities

Degraded Service Jun 3, 2020 9:48 PM–9:53 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Jun 3, 2020 9:48 PM–9:53 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Jun 3, 2020 9:18 PM–9:27 PM CEST

Core Services / Activities

Degraded Service Jun 3, 2020 9:02 PM–9:08 PM CEST

Core Services / Activities

Intermittent Service Jun 3, 2020 4:05 PM–4:17 PM CEST

Core Services / Activities

Outage Jun 3, 2020 3:54 PM–3:57 PM CEST

Core Services / Activities

Intermittent Service Jun 3, 2020 2:39 PM–3:34 PM CEST

Core Services / Imports

Degraded Service Jun 3, 2020 2:05 PM–2:27 PM CEST

Core Services / Imports

Intermittent Service Jun 3, 2020 1:15 PM–1:25 PM CEST

Core Services / Activities

Outage Jun 3, 2020 9:12 AM–1:24 PM CEST

Core Services / Imports

Degraded Service Jun 3, 2020 2:49 AM–2:51 AM CEST

Core Services / Activities

Degraded Service Jun 3, 2020 2:25 AM–2:27 AM CEST

Core Services / Activities

Degraded Service Jun 3, 2020 12:58 AM–1:03 AM CEST

Clients / Login

Outage Jun 2, 2020 11:41 PM–11:50 PM CEST

Core Services / API

Outage Jun 2, 2020 11:38 PM–11:50 PM CEST

Core Services / Activities

Degraded Service Jun 2, 2020 11:54 AM–11:59 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Jun 2, 2020 2:58 AM–3:21 AM CEST

Core Services / Analytics

Degraded Service Jun 2, 2020 2:48 AM–2:54 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Jun 2, 2020 2:37 AM–2:54 AM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Jun 2, 2020 2:49 AM–2:53 AM CEST

Core Services / API

Degraded Service Jun 2, 2020 2:42 AM–2:45 AM CEST

Core Services / API

Degraded Service Jun 2, 2020 2:31 AM–2:37 AM CEST

Core Services / API

Outage Jun 1, 2020 8:36 PM–8:49 PM CEST

Core Services / Activities

Outage Jun 1, 2020 2:34 PM–5:05 PM CEST

Core Services / Activities

Some Synerise's modules - outage Jun 1, 2020 1:04 PM–4:01 PM CEST

10 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Analytics
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Intermittent Service Jun 1, 2020 1:29 PM–3:52 PM CEST

Core Services / Imports

Degraded Service Jun 1, 2020 3:30 PM–3:31 PM CEST

Clients / Login

Outage Jun 1, 2020 1:31 PM–2:08 PM CEST

Core Services / Activities

Intermittent Service Jun 1, 2020 1:25 PM–2:06 PM CEST

Core Services / API

Degraded Service Jun 1, 2020 1:05 PM–1:24 PM CEST

Core Services / API

Outage Jun 1, 2020 12:55 PM–1:22 PM CEST

Core Services / Imports

Intermittent Service Jun 1, 2020 12:42 PM–1:22 PM CEST

Core Services / Activities

Outage Jun 1, 2020 12:13 PM–12:38 PM CEST

Core Services / Emails

Degraded Service Jun 1, 2020 10:34 AM–10:38 AM CEST

Infrastructure - Zone II / Communication

Intermittent Service Jun 1, 2020 4:02 AM–4:05 AM CEST

Core Services / Emails

Degraded Service May 31, 2020 10:01 PM–10:05 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage May 31, 2020 5:51 PM–5:53 PM CEST

Core Services / Content Provider

Outage May 31, 2020 5:52 PM–5:53 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage May 31, 2020 5:49 PM–5:51 PM CEST

Core Services / Analytics

Problem with Activities, Event processing and Analytics module May 31, 2020 4:22 PM–4:58 PM CEST

5 Affected Services:

Core Services / Activities
Core Services / Analytics
Clients / Login
Clients / Registration
Clients / Account Management

Degraded Service May 31, 2020 4:22 PM–4:32 PM CEST

Infrastructure - Zone II / Communication

Degraded Service May 31, 2020 2:54 PM–2:59 PM CEST

Core Services / Activities

Degraded Service May 31, 2020 1:48 PM–1:51 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service May 31, 2020 12:56 PM–1:01 PM CEST

Core Services / Activities

Degraded Service May 31, 2020 12:15 PM–12:16 PM CEST

Core Services / Activities

Degraded Service May 31, 2020 11:57 AM–11:59 AM CEST

Core Services / Activities

Degraded Service May 31, 2020 11:47 AM–11:49 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service May 31, 2020 10:50 AM–11:01 AM CEST

Core Services / Activities

Degraded Service May 31, 2020 3:01 AM–3:06 AM CEST

Core Services / Analytics

No events for 1 day!

Problem with Activities, Event processing and Analytics module May 29, 2020 10:38 PM–11:32 PM CEST

3 Affected Services:

Core Services / Activities
Core Services / Analytics
Clients / Account Management

Degraded Service May 29, 2020 9:47 PM–9:52 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service May 29, 2020 9:47 PM–9:51 PM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service May 29, 2020 4:28 PM–7:01 PM CEST

Core Services / Imports

Degraded Service May 29, 2020 8:42 AM–8:53 AM CEST

Core Services / Imports

Degraded Service May 28, 2020 3:44 PM–3:49 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service May 28, 2020 12:54 PM–12:55 PM CEST

Loyalty & Engagement / Promotions For Client

Outage May 28, 2020 12:30 PM–12:32 PM CEST

Core Services / Emails

Degraded Service May 27, 2020 12:41 PM–1:14 PM CEST

Core Services / Analytics

Degraded Service May 27, 2020 7:37 AM–7:38 AM CEST

Core Services / API

Degraded Service May 27, 2020 7:22 AM–7:25 AM CEST

Core Services / API

Degraded Service May 27, 2020 7:11 AM–7:15 AM CEST

Core Services / API

Degraded Service May 27, 2020 7:00 AM–7:04 AM CEST

Core Services / API

Degraded Service May 27, 2020 6:56 AM–6:57 AM CEST

Core Services / API

Degraded Service May 27, 2020 6:39 AM–6:46 AM CEST

Core Services / API

Degraded Service May 27, 2020 6:31 AM–6:34 AM CEST

Core Services / API

Degraded Service May 27, 2020 6:11 AM–6:23 AM CEST

Core Services / API

Intermittent Service May 27, 2020 5:52 AM–6:07 AM CEST

Core Services / API

Outage May 27, 2020 5:48 AM–5:49 AM CEST

Core Services / API

Intermittent Service May 27, 2020 5:12 AM–5:44 AM CEST

Core Services / API

Outage May 27, 2020 5:03 AM–5:06 AM CEST

Core Services / API

Degraded Service May 27, 2020 4:55 AM–5:00 AM CEST

Core Services / API

Intermittent Service May 27, 2020 4:28 AM–4:49 AM CEST

Core Services / API

Outage May 27, 2020 4:19 AM–4:20 AM CEST

Core Services / API

Outage May 27, 2020 4:14 AM–4:17 AM CEST

Core Services / API

Outage May 26, 2020 10:25 PM–10:29 PM CEST

Core Services / Content Provider

Outage May 26, 2020 10:25 PM–10:29 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage May 26, 2020 10:26 PM–10:29 PM CEST

Core Services / Analytics

Degraded Service May 26, 2020 3:16 PM–3:32 PM CEST

Infrastructure - Zone II / Communication

Outage May 26, 2020 1:07 PM–1:12 PM CEST

Loyalty & Engagement / Promotions For Client

Outage May 26, 2020 11:23 AM–11:42 AM CEST

Core Services / Emails

Outage May 26, 2020 11:28 AM–11:36 AM CEST

AI Services / Recommendations

Outage May 26, 2020 11:25 AM–11:25 AM CEST

AI Services / Recommendations

Outage May 26, 2020 11:18 AM–11:21 AM CEST

AI Services / Recommendations

Outage May 26, 2020 10:58 AM–11:04 AM CEST

Loyalty & Engagement / Promotions For Client

Outage May 26, 2020 10:53 AM–10:58 AM CEST

Core Services / Content Provider

Degraded Service May 25, 2020 5:31 PM–7:38 PM CEST

Core Services / Activities

Degraded Service May 25, 2020 5:30 PM–7:37 PM CEST

Core Services / API

Outage May 25, 2020 10:36 AM–10:42 AM CEST

Clients / Login

Degraded Service May 25, 2020 10:34 AM–10:40 AM CEST

Core Services / API

Outage May 25, 2020 10:24 AM–10:25 AM CEST

Clients / Login

Outage May 25, 2020 9:37 AM–9:40 AM CEST

Clients / Login

Outage May 25, 2020 3:23 AM–3:24 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service May 25, 2020 2:12 AM–2:18 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service May 25, 2020 2:01 AM–2:06 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service May 25, 2020 1:38 AM–1:43 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service May 25, 2020 1:21 AM–1:24 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service May 25, 2020 12:51 AM–1:03 AM CEST

Loyalty & Engagement / Promotions For Client

Outage May 24, 2020 6:55 PM–6:56 PM CEST

Clients / Login

Intermittent Service May 24, 2020 4:34 PM–4:39 PM CEST

Clients / Login

Degraded Service May 24, 2020 11:33 AM–11:45 AM CEST

Infrastructure - Zone I / Communication

Intermittent Service May 24, 2020 10:19 AM–10:39 AM CEST

Infrastructure - Zone II / Communication

Outage May 24, 2020 5:05 AM–5:15 AM CEST

Core Services / Analytics

Outage May 23, 2020 9:57 PM–May 24, 2020 12:09 AM CEST

Core Services / Activities

Degraded Service May 23, 2020 8:41 PM–8:44 PM CEST

Clients / Login

Outage May 23, 2020 4:41 PM–4:44 PM CEST

Clients / Login

Outage May 23, 2020 3:09 PM–3:12 PM CEST

Clients / Login

Intermittent Service May 23, 2020 1:09 PM–1:45 PM CEST

Infrastructure - Zone II / Communication

Degraded Service May 23, 2020 8:43 AM–8:47 AM CEST

Clients / Login

Outage May 23, 2020 5:22 AM–5:31 AM CEST

Loyalty & Engagement / Promotions For Client

Outage May 23, 2020 5:16 AM–5:30 AM CEST

Core Services / Content Provider

Outage May 23, 2020 5:06 AM–5:14 AM CEST

Core Services / Analytics

Degraded Service May 22, 2020 9:07 PM–9:31 PM CEST

Core Services / Imports

Degraded Service May 22, 2020 6:19 PM–8:55 PM CEST

Core Services / Imports

Degraded Service May 22, 2020 3:32 PM–3:38 PM CEST

Infrastructure - Zone I / Communication

Outage May 22, 2020 5:19 AM–5:22 AM CEST

Loyalty & Engagement / Promotions For Client

Outage May 22, 2020 5:17 AM–5:22 AM CEST

Core Services / Content Provider

Outage May 22, 2020 5:07 AM–5:15 AM CEST

Core Services / Analytics

Degraded Service May 22, 2020 1:54 AM–1:57 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service May 21, 2020 10:47 PM–10:49 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service May 21, 2020 5:50 PM–5:52 PM CEST

Clients / Login

Outage May 21, 2020 5:48 PM–5:52 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage May 21, 2020 5:10 PM–5:12 PM CEST

Clients / Login

Degraded Service May 21, 2020 11:52 AM–11:57 AM CEST

Infrastructure - Zone I / Event Tracker

Outage May 21, 2020 5:06 AM–5:14 AM CEST

Core Services / Analytics

Degraded Service May 20, 2020 11:40 PM–May 21, 2020 12:12 AM CEST

Core Services / Analytics

Degraded Service May 20, 2020 8:40 PM–8:57 PM CEST

Infrastructure - Zone I / Communication

Outage May 20, 2020 3:18 PM–3:20 PM CEST

Core Services / Content Provider

Degraded Service May 20, 2020 12:33 PM–12:34 PM CEST

Core Services / Client Export

Degraded Service May 20, 2020 12:26 PM–12:29 PM CEST

Core Services / Client Export

Intermittent Service May 20, 2020 8:09 AM–9:03 AM CEST

Core Services / Emails

Outage May 20, 2020 5:07 AM–5:15 AM CEST

Core Services / Analytics

Outage May 19, 2020 11:46 PM–11:52 PM CEST

Core Services / Content Provider

Outage May 19, 2020 11:51 PM–11:52 PM CEST

Loyalty & Engagement / Promotions For Client

Outage May 19, 2020 11:47 PM–11:51 PM CEST

Core Services / Analytics

Outage May 19, 2020 11:47 PM–11:48 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage May 19, 2020 6:30 PM–6:32 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service May 19, 2020 6:18 PM–6:32 PM CEST

Core Services / Analytics

Outage May 19, 2020 3:35 PM–6:20 PM CEST

Core Services / Emails

Degraded Service May 19, 2020 5:28 PM–5:34 PM CEST

Core Services / Analytics

Degraded Service May 19, 2020 4:52 PM–5:03 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service May 19, 2020 4:49 PM–4:52 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service May 19, 2020 4:30 PM–4:52 PM CEST

Core Services / Analytics

Outage May 19, 2020 4:41 PM–4:44 PM CEST

Loyalty & Engagement / Promotions Points

Degraded Service May 19, 2020 3:22 PM–3:48 PM CEST

Core Services / Analytics

Outage May 19, 2020 12:08 PM–12:10 PM CEST

Core Services / Emails

Intermittent Service May 19, 2020 8:14 AM–9:08 AM CEST

Core Services / Emails

Degraded Service May 18, 2020 4:08 PM–4:15 PM CEST

Infrastructure - Zone I / Event Tracker

Outage May 18, 2020 11:39 AM–11:41 AM CEST

Core Services / Emails

Intermittent Service May 18, 2020 8:15 AM–8:51 AM CEST

Core Services / Emails

No events for 1 day!

Outage May 16, 2020 11:51 PM–May 17, 2020 12:02 AM CEST

Core Services / Content Provider

Outage May 16, 2020 11:59 PM–May 17, 2020 12:02 AM CEST

Loyalty & Engagement / Promotions For Client

Outage May 17, 2020 12:00 AM–12:02 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage May 16, 2020 11:56 PM–May 17, 2020 12:02 AM CEST

Core Services / Analytics

Degraded Service May 16, 2020 3:06 PM–3:13 PM CEST

Infrastructure - Zone II / Communication

Degraded Service May 16, 2020 9:44 AM–9:52 AM CEST

Core Services / Analytics

Service Issue - Maintenance May 15, 2020 11:30 PM–May 16, 2020 12:00 AM CEST

4 Affected Services:

Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Assets

Intermittent Service May 15, 2020 4:56 PM–11:41 PM CEST

Core Services / Imports

Intermittent Service May 15, 2020 1:49 PM–1:55 PM CEST

Core Services / Imports

Outage May 15, 2020 11:51 AM–11:59 AM CEST

Core Services / Imports

Intermittent Service May 15, 2020 2:33 AM–3:51 AM CEST

Core Services / Analytics

Service Issue - Maintenance May 14, 2020 11:30 PM–May 15, 2020 12:00 AM CEST

4 Affected Services:

Core Services / Analytics
Core Services / Content Provider
Core Services / Emails
Core Services / Assets

Outage May 14, 2020 11:41 PM–11:50 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service May 14, 2020 6:30 PM–6:35 PM CEST

Infrastructure - Zone II / Communication

Degraded Service May 14, 2020 6:30 PM–6:33 PM CEST

Infrastructure - Zone I / Communication

Outage May 14, 2020 6:29 PM–6:33 PM CEST

Core Services / Analytics

Outage May 14, 2020 6:20 PM–6:32 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage May 14, 2020 6:28 PM–6:30 PM CEST

Core Services / Content Provider

Outage May 14, 2020 6:24 PM–6:25 PM CEST

Core Services / Analytics

Degraded Service May 14, 2020 6:22 PM–6:24 PM CEST

Infrastructure - Zone I / Communication

Degraded Service May 14, 2020 6:22 PM–6:23 PM CEST

Infrastructure - Zone II / Communication

Outage May 14, 2020 6:22 PM–6:23 PM CEST

Core Services / Content Provider

Degraded Service May 14, 2020 4:25 PM–4:32 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service May 14, 2020 4:06 PM–4:10 PM CEST

Core Services / Analytics

Degraded Service May 14, 2020 3:46 PM–3:49 PM CEST

Core Services / API

Degraded Service May 14, 2020 11:12 AM–11:14 AM CEST

Loyalty & Engagement / Promotions For Client

Outage May 14, 2020 11:02 AM–11:04 AM CEST

Core Services / Analytics

Degraded Service May 13, 2020 9:18 PM–9:26 PM CEST

Core Services / Activities

Degraded Service May 13, 2020 11:09 AM–11:21 AM CEST

Infrastructure - Zone II / Communication

Intermittent Service May 13, 2020 8:21 AM–8:44 AM CEST

Loyalty & Engagement / Promotions For Client

Outage May 12, 2020 9:58 AM–6:37 PM CEST

Core Services / Imports

AI module May 12, 2020 4:20 PM–6:33 PM CEST

4 Affected Services:

AI Services / Search
AI Services / Recommendations
AI Services / AI Engine
Core Services / Analytics

Outage May 12, 2020 3:37 PM–4:38 PM CEST

Core Services / Emails

Intermittent Service May 12, 2020 11:27 AM–11:53 AM CEST

Infrastructure - Zone II / Communication

Degraded Service May 12, 2020 10:32 AM–10:41 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service May 12, 2020 10:10 AM–10:14 AM CEST

Core Services / Emails

Intermittent Service May 12, 2020 8:25 AM–9:00 AM CEST

Core Services / Imports

Intermittent Service May 12, 2020 8:23 AM–8:29 AM CEST

Core Services / Analytics

Intermittent Service May 12, 2020 8:06 AM–8:11 AM CEST

Core Services / Emails

Intermittent Service May 11, 2020 2:54 PM–3:22 PM CEST

Infrastructure - Zone II / Communication

Degraded Service May 11, 2020 1:39 PM–1:44 PM CEST

Loyalty & Engagement / Promotions For Client

Outage May 11, 2020 11:38 AM–11:40 AM CEST

Core Services / Emails

Degraded Service May 11, 2020 11:16 AM–11:17 AM CEST

Core Services / Analytics

Outage May 11, 2020 10:57 AM–11:02 AM CEST

Core Services / Imports

Outage May 11, 2020 10:04 AM–10:38 AM CEST

Core Services / Imports

Degraded Service May 11, 2020 9:46 AM–9:49 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service May 10, 2020 2:50 PM–3:08 PM CEST

Core Services / Imports

Intermittent Service May 10, 2020 9:08 AM–2:43 PM CEST

Core Services / Imports

Intermittent Service May 10, 2020 10:09 AM–10:39 AM CEST

Infrastructure - Zone II / Communication

Degraded Service May 10, 2020 8:39 AM–9:01 AM CEST

Core Services / Imports

Outage May 9, 2020 3:23 PM–3:29 PM CEST

Core Services / Imports

Outage May 9, 2020 2:49 PM–2:58 PM CEST

Core Services / Imports

Outage May 9, 2020 12:30 PM–2:07 PM CEST

Core Services / Imports

Degraded Service May 9, 2020 1:06 PM–1:09 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service May 9, 2020 12:04 PM–12:10 PM CEST

Core Services / Analytics

Outage May 9, 2020 11:49 AM–11:55 AM CEST

Core Services / Imports

Degraded Service May 9, 2020 11:41 AM–11:50 AM CEST

Core Services / Analytics

Outage May 9, 2020 11:12 AM–11:20 AM CEST

Core Services / Imports

Degraded Service May 9, 2020 3:01 AM–3:27 AM CEST

Core Services / Analytics

Outage May 8, 2020 1:36 PM–5:12 PM CEST

Core Services / Imports

Outage May 8, 2020 12:08 PM–1:19 PM CEST

Core Services / Imports

Degraded Service May 8, 2020 3:37 AM–3:42 AM CEST

Core Services / Analytics

Outage May 7, 2020 3:05 PM–4:17 PM CEST

Core Services / Imports

Degraded Service May 7, 2020 1:55 PM–2:49 PM CEST

Core Services / Analytics

Outage May 7, 2020 5:07 AM–5:11 AM CEST

Core Services / Analytics

Intermittent Service May 7, 2020 4:16 AM–4:24 AM CEST

Core Services / Analytics

Intermittent Service May 7, 2020 2:12 AM–4:06 AM CEST

Core Services / Analytics

Intermittent Service May 6, 2020 6:07 PM–7:19 PM CEST

Core Services / Imports

Degraded Service May 6, 2020 5:28 PM–5:39 PM CEST

Core Services / Imports

Outage May 6, 2020 2:24 PM–3:21 PM CEST

Core Services / Imports

Intermittent Service May 6, 2020 2:05 PM–2:09 PM CEST

Core Services / Imports

Degraded Service May 6, 2020 9:42 AM–9:44 AM CEST

Infrastructure - Zone II / Communication

Degraded Service May 6, 2020 5:10 AM–5:13 AM CEST

Loyalty & Engagement / Promotions For Client

Outage May 5, 2020 3:35 PM–8:24 PM CEST

Core Services / Emails

Degraded Service May 5, 2020 3:31 PM–3:32 PM CEST

Core Services / Analytics

Outage May 5, 2020 1:30 PM–1:32 PM CEST

Core Services / Analytics

Outage May 5, 2020 12:10 AM–12:15 AM CEST

Core Services / Analytics

Outage May 4, 2020 11:20 PM–11:23 PM CEST

Core Services / Content Provider

Outage May 4, 2020 11:05 PM–11:09 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage May 4, 2020 11:05 PM–11:09 PM CEST

Core Services / Analytics

Degraded Service May 4, 2020 4:39 PM–4:43 PM CEST

Core Services / Analytics

Outage May 4, 2020 11:34 AM–2:04 PM CEST

Core Services / Emails

Degraded Service May 4, 2020 1:41 PM–1:53 PM CEST

Core Services / Analytics

Outage May 4, 2020 1:22 PM–1:25 PM CEST

Core Services / Analytics

Intermittent Service May 4, 2020 9:57 AM–10:24 AM CEST

Infrastructure - Zone II / Communication

Intermittent Service May 4, 2020 9:45 AM–10:01 AM CEST

Core Services / Emails

Outage May 3, 2020 2:04 PM–2:08 PM CEST

Core Services / Analytics

No events for 1 day!

Outage May 2, 2020 9:47 AM–9:48 AM CEST

Core Services / Analytics

Outage May 2, 2020 7:21 AM–7:24 AM CEST

Core Services / Analytics

Issues with Terrarium May 1, 2020 12:20 PM–2:38 PM CEST

2 Affected Services:

Core Services / Analytics
Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service May 1, 2020 12:29 PM–12:30 PM CEST

Loyalty & Engagement / Promotions Points

Issues with Terrarium May 1, 2020 11:20 AM CEST

2 Affected Services:

Core Services / Analytics
Loyalty & Engagement / Promotions Activation/Deactivation

Outage May 1, 2020 10:23 AM–10:44 AM CEST

Core Services / Emails

Intermittent Service May 1, 2020 10:15 AM–10:42 AM CEST

Infrastructure - Zone II / Communication

Degraded Service May 1, 2020 5:30 AM–5:33 AM CEST

Core Services / Analytics

Degraded Service May 1, 2020 4:51 AM–5:22 AM CEST

Core Services / Analytics

Intermittent Service Apr 30, 2020 6:37 PM–7:15 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Apr 30, 2020 4:45 PM–4:49 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Apr 30, 2020 1:17 PM–1:50 PM CEST

Core Services / Analytics

Outage Apr 30, 2020 1:12 PM–1:21 PM CEST

Core Services / Emails

Intermittent Service Apr 30, 2020 9:48 AM–10:12 AM CEST

Infrastructure - Zone II / Communication

Intermittent Service Apr 30, 2020 9:41 AM–9:47 AM CEST

Infrastructure - Zone II / Communication

Degraded Service Apr 29, 2020 1:28 PM–2:47 PM CEST

Core Services / Analytics

Catalogs do not update Apr 29, 2020 10:23 AM–2:02 PM CEST

Core Services / Assets

Intermittent Service Apr 29, 2020 12:11 PM–1:17 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Apr 29, 2020 12:10 PM–1:00 PM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Apr 29, 2020 12:42 PM–12:48 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Apr 29, 2020 12:32 PM–12:35 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Intermittent Service Apr 29, 2020 9:16 AM–10:17 AM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Apr 29, 2020 9:54 AM–10:03 AM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Apr 29, 2020 9:24 AM–9:41 AM CEST

Infrastructure - Zone II / Event Tracker

Service's issue - Maintenance Apr 28, 2020 11:30 PM–Apr 29, 2020 12:30 AM CEST

2 Affected Services:

Portal / Portal - availibility
Core Services / Imports

Intermittent Service Apr 28, 2020 11:38 PM–Apr 29, 2020 12:02 AM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 28, 2020 11:35 PM–11:53 PM CEST

Infrastructure - Zone I / Communication

Intermittent Service Apr 28, 2020 11:38 PM–11:52 PM CEST

Core Services / Content Provider

Degraded Service Apr 28, 2020 11:35 PM–11:52 PM CEST

Infrastructure - Zone II / Communication

Outage Apr 28, 2020 11:42 PM–11:52 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 28, 2020 11:42 PM–11:49 PM CEST

Core Services / API

Outage Apr 28, 2020 11:46 PM–11:49 PM CEST

Clients / Login

Degraded Service Apr 28, 2020 11:47 PM–11:49 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Apr 28, 2020 11:38 PM–11:40 PM CEST

Clients / Login

Degraded Service Apr 28, 2020 11:39 PM–11:40 PM CEST

Infrastructure - Zone II / Event Tracker

Outage Apr 28, 2020 11:38 PM–11:40 PM CEST

Portal / Portal - login

Degraded Service Apr 28, 2020 11:35 PM–11:38 PM CEST

Core Services / API

Outage Apr 28, 2020 5:03 PM–6:03 PM CEST

Core Services / Imports

Intermittent Service Apr 28, 2020 4:34 PM–4:37 PM CEST

Core Services / Imports

Degraded Service Apr 28, 2020 4:19 PM–4:20 PM CEST

Core Services / Imports

Outage Apr 28, 2020 3:27 PM–4:06 PM CEST

Core Services / Imports

Outage Apr 28, 2020 5:52 AM–5:55 AM CEST

Core Services / Analytics

Degraded Service Apr 27, 2020 4:03 PM–4:07 PM CEST

Infrastructure - Zone II / Event Tracker

Degraded Service Apr 27, 2020 2:09 PM–2:15 PM CEST

Infrastructure - Zone I / Event Tracker

Outage Apr 27, 2020 1:33 PM–1:37 PM CEST

Core Services / Emails

Outage Apr 27, 2020 11:33 AM–12:37 PM CEST

Core Services / Emails

Degraded Service Apr 26, 2020 12:35 PM–2:18 PM CEST

Core Services / Activities

Degraded Service Apr 26, 2020 12:35 PM–2:17 PM CEST

Core Services / API

Intermittent Service Apr 26, 2020 10:12 AM–10:42 AM CEST

Infrastructure - Zone II / Communication

Degraded Service Apr 26, 2020 7:15 AM–7:16 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Apr 25, 2020 5:07 PM–5:17 PM CEST

Infrastructure - Zone II / Communication

Intermittent Service Apr 25, 2020 3:40 PM–3:55 PM CEST

Infrastructure - Zone II / Communication

Intermittent Service Apr 24, 2020 2:21 PM–Apr 25, 2020 2:40 AM CEST

Core Services / API

Intermittent Service Apr 24, 2020 2:22 PM–Apr 25, 2020 2:40 AM CEST

Core Services / Activities

Degraded Service Apr 24, 2020 4:53 AM–4:58 AM CEST

Core Services / Analytics

Degraded Service Apr 24, 2020 4:10 AM–4:11 AM CEST

Clients / Login

Degraded Service Apr 24, 2020 1:52 AM–1:54 AM CEST

Clients / Login

Degraded Service Apr 23, 2020 10:54 PM–10:57 PM CEST

Clients / Login

Outage Apr 23, 2020 7:54 AM–8:02 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Apr 23, 2020 8:00 AM–8:02 AM CEST

Core Services / Analytics

Outage Apr 23, 2020 7:51 AM–8:01 AM CEST

Core Services / Content Provider

Intermittent Service Apr 23, 2020 7:51 AM–8:01 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Apr 23, 2020 7:53 AM–8:01 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Apr 23, 2020 7:15 AM–7:54 AM CEST

Core Services / Analytics

Outage Apr 23, 2020 5:06 AM–5:16 AM CEST

Core Services / Analytics

Degraded Service Apr 23, 2020 2:26 AM–2:29 AM CEST

Clients / Login

Outage Apr 22, 2020 10:20 PM–10:46 PM CEST

Core Services / Analytics

Degraded Service Apr 22, 2020 5:41 PM–7:52 PM CEST

Core Services / API

Degraded Service Apr 22, 2020 5:41 PM–7:52 PM CEST

Core Services / Activities

Outage Apr 22, 2020 4:24 PM–5:20 PM CEST

Core Services / Analytics

Outage Apr 22, 2020 3:45 PM–4:05 PM CEST

Core Services / Imports

Intermittent Service Apr 22, 2020 3:13 PM–3:32 PM CEST

Core Services / Imports

Degraded Service Apr 22, 2020 10:43 AM–10:46 AM CEST

Infrastructure - Zone I / Event Tracker

Outage Apr 22, 2020 5:07 AM–5:18 AM CEST

Core Services / Analytics

Degraded Service Apr 22, 2020 3:31 AM–3:34 AM CEST

Clients / Login

Outage Apr 22, 2020 2:27 AM–2:46 AM CEST

Core Services / Analytics

Intermittent Service Apr 21, 2020 9:19 AM–9:50 AM CEST

Infrastructure - Zone II / Communication

Outage Apr 21, 2020 8:12 AM–8:25 AM CEST

Core Services / Emails

Outage Apr 21, 2020 5:06 AM–5:14 AM CEST

Core Services / Analytics

Degraded Service Apr 21, 2020 4:27 AM–4:32 AM CEST

Clients / Login

Outage Apr 20, 2020 11:59 PM–Apr 21, 2020 12:23 AM CEST

Core Services / Analytics

Outage Apr 20, 2020 11:34 AM–1:10 PM CEST

Core Services / Emails

Intermittent Service Apr 20, 2020 8:10 AM–8:26 AM CEST

Core Services / Emails

Degraded Service Apr 20, 2020 7:09 AM–7:12 AM CEST

Clients / Login

Outage Apr 20, 2020 5:08 AM–5:16 AM CEST

Core Services / Analytics

Intermittent Service Apr 18, 2020 4:40 PM–Apr 20, 2020 2:26 AM CEST

Core Services / API

Intermittent Service Apr 18, 2020 4:40 PM–Apr 20, 2020 2:26 AM CEST

Core Services / Activities

Outage Apr 19, 2020 10:42 PM–11:26 PM CEST

Core Services / Analytics

Intermittent Service Apr 19, 2020 1:27 PM–6:29 PM CEST

Core Services / Imports

Degraded Service Apr 19, 2020 1:52 PM–1:59 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 19, 2020 12:58 PM–1:03 PM CEST

Core Services / Content Provider

Outage Apr 19, 2020 11:54 AM–11:59 AM CEST

Loyalty & Engagement / Promotions For Client

Intermittent Service Apr 19, 2020 10:11 AM–10:42 AM CEST

Infrastructure - Zone II / Communication

Intermittent Service Apr 19, 2020 8:14 AM–8:28 AM CEST

Core Services / Emails

Outage Apr 19, 2020 5:07 AM–5:15 AM CEST

Core Services / Analytics

Outage Apr 18, 2020 11:53 PM–Apr 19, 2020 12:23 AM CEST

Core Services / Analytics

Outage Apr 18, 2020 11:52 PM–Apr 19, 2020 12:09 AM CEST

Core Services / Content Provider

Outage Apr 18, 2020 11:58 PM–Apr 19, 2020 12:09 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Apr 18, 2020 11:54 PM–11:58 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Event Tracking Apr 18, 2020 6:39 PM–7:00 PM CEST

Infrastructure - Zone I / Event Tracker

Outage Apr 18, 2020 5:57 PM–6:03 PM CEST

Core Services / Imports

Intermittent Service Apr 18, 2020 1:54 PM–4:52 PM CEST

Core Services / Imports

Degraded Service Apr 18, 2020 10:18 AM–10:20 AM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Apr 18, 2020 8:08 AM–8:25 AM CEST

Core Services / Emails

Degraded Service Apr 18, 2020 7:20 AM–7:25 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Apr 18, 2020 7:03 AM–7:05 AM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Outage Apr 18, 2020 5:07 AM–5:15 AM CEST

Core Services / Analytics

Intermittent Service Apr 17, 2020 3:27 PM–Apr 18, 2020 1:16 AM CEST

Core Services / Activities

Intermittent Service Apr 17, 2020 3:16 PM–Apr 18, 2020 1:15 AM CEST

Core Services / API

Outage Apr 17, 2020 11:32 PM–Apr 18, 2020 12:03 AM CEST

Core Services / Analytics

Degraded Service Apr 17, 2020 7:03 PM–7:37 PM CEST

Core Services / Imports

Service issue Apr 17, 2020 4:32 PM–4:57 PM CEST

6 Affected Services:

Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS

Degraded Service Apr 17, 2020 4:22 PM–4:24 PM CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Apr 17, 2020 4:03 PM–4:13 PM CEST

Infrastructure - Zone I / Event Tracker

Outage Apr 17, 2020 3:41 PM–3:45 PM CEST

Core Services / Content Provider

Degraded Service Apr 17, 2020 3:16 PM–3:26 PM CEST

Core Services / Activities

Outage Apr 17, 2020 8:10 AM–8:29 AM CEST

Core Services / Emails

Outage Apr 17, 2020 5:07 AM–5:14 AM CEST

Core Services / Analytics

Intermittent Service Apr 16, 2020 1:31 PM–Apr 17, 2020 2:02 AM CEST

Core Services / API

Intermittent Service Apr 16, 2020 1:31 PM–Apr 17, 2020 1:59 AM CEST

Core Services / Activities

Outage Apr 16, 2020 10:14 PM–10:36 PM CEST

Core Services / Analytics

Degraded Service Apr 16, 2020 4:53 PM–4:57 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 16, 2020 2:10 PM–2:15 PM CEST

Infrastructure - Zone II / Communication

Degraded Service Apr 16, 2020 11:49 AM–12:00 PM CEST

Infrastructure - Zone I / Event Tracker

Degraded Service Apr 16, 2020 11:50 AM–11:57 AM CEST

Loyalty & Engagement / Promotions For Client

Outage Apr 16, 2020 11:49 AM–11:57 AM CEST

Loyalty & Engagement / Promotions for POS

Outage Apr 16, 2020 11:51 AM–11:56 AM CEST

Core Services / Emails

Degraded Service Apr 16, 2020 11:49 AM–11:54 AM CEST

Clients / Login

Outage Apr 16, 2020 11:51 AM–11:54 AM CEST

Core Services / Content Provider

Outage Apr 16, 2020 10:59 AM–11:00 AM CEST

Core Services / Analytics

Degraded Service Apr 16, 2020 9:16 AM–9:17 AM CEST

Core Services / Content Provider

Outage Apr 16, 2020 5:06 AM–5:14 AM CEST

Core Services / Analytics

Degraded Service Apr 16, 2020 3:38 AM–3:40 AM CEST

Clients / Login

Outage Apr 16, 2020 12:43 AM–1:53 AM CEST

Core Services / Imports

Degraded Service Apr 16, 2020 12:35 AM–12:38 AM CEST

Core Services / Content Provider

Outage Apr 15, 2020 11:43 PM–Apr 16, 2020 12:20 AM CEST

Core Services / Analytics

Service's issue - Maintenance Apr 15, 2020 11:30 PM–Apr 16, 2020 12:00 AM CEST

Portal / Portal - availibility

Outage Apr 15, 2020 10:36 PM–11:10 PM CEST

Core Services / Analytics

Intermittent Service Apr 15, 2020 5:45 PM–6:04 PM CEST

Infrastructure - Zone II / Event Tracker

Intermittent Service Apr 15, 2020 5:45 PM–6:04 PM CEST

Infrastructure - Zone I / Event Tracker

Intermittent Service Apr 15, 2020 5:15 PM–5:45 PM CEST

Infrastructure - Zone II / Communication

Some Synerise's modules - degraded Apr 15, 2020 4:01 PM–5:25 PM CEST

5 Affected Services:

Core Services / Activities
Core Services / Analytics
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service Apr 15, 2020 3:55 PM–3:57 PM CEST

Loyalty & Engagement / Promotions Points

Outage Apr 15, 2020 3:39 PM–3:46 PM CEST

Loyalty & Engagement / Promotions for POS

Outage Apr 15, 2020 3:36 PM–3:45 PM CEST

Core Services / Content Provider

Outage Apr 15, 2020 3:39 PM–3:45 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Apr 15, 2020 1:29 PM–3:14 PM CEST

Core Services / Emails

Outage Apr 15, 2020 1:07 PM–3:07 PM CEST

Core Services / Imports

Intermittent Service Apr 15, 2020 11:41 AM–12:18 PM CEST

Infrastructure - Zone II / Communication

Outage Apr 15, 2020 9:37 AM–9:46 AM CEST

Core Services / Imports

Degraded Service Apr 15, 2020 6:57 AM–7:00 AM CEST

Clients / Login

Outage Apr 15, 2020 5:06 AM–5:17 AM CEST

Core Services / Analytics

Outage Apr 14, 2020 10:09 PM–Apr 15, 2020 12:52 AM CEST

Core Services / Imports

Outage Apr 14, 2020 10:46 PM–11:27 PM CEST

Core Services / Analytics

Outage Apr 14, 2020 11:23 PM–11:26 PM CEST

Core Services / Content Provider

Intermittent Service Apr 14, 2020 6:09 PM–6:55 PM CEST

Core Services / Imports

Outage Apr 14, 2020 5:08 AM–5:14 AM CEST

Core Services / Analytics

Degraded Service Apr 14, 2020 12:37 AM–12:39 AM CEST

Clients / Login

Outage Apr 13, 2020 7:55 PM–7:57 PM CEST

Core Services / Analytics

Analytics module - maintenance Apr 9, 2020 9:51 AM–Apr 13, 2020 4:38 PM CEST

Core Services / Analytics

Degraded Service Apr 13, 2020 7:12 AM–7:17 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 12, 2020 9:15 PM–9:18 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 5:44 PM–9:18 PM CEST

Loyalty & Engagement / Promotions For Client

Outage Apr 12, 2020 7:55 PM–9:18 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Apr 12, 2020 8:52 PM–8:55 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 8:32 PM–8:38 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 8:16 PM–8:21 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 8:09 PM–8:11 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 8:05 PM–8:06 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 8:00 PM–8:01 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 7:54 PM–7:56 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 7:43 PM–7:48 PM CEST

Core Services / Content Provider

Intermittent Service Apr 12, 2020 4:09 PM–7:47 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Apr 12, 2020 7:30 PM–7:33 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 7:17 PM–7:29 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 7:05 PM–7:07 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 6:40 PM–6:43 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 6:27 PM–6:31 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 6:16 PM–6:21 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 6:04 PM–6:08 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 5:47 PM–5:52 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 5:39 PM–5:43 PM CEST

Core Services / Content Provider

Intermittent Service Apr 12, 2020 8:10 AM–5:31 PM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 12, 2020 5:21 PM–5:25 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 5:00 PM–5:03 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 4:25 PM–4:26 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 4:18 PM–4:24 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 4:09 PM–4:11 PM CEST

Core Services / Content Provider

Intermittent Service Apr 12, 2020 11:36 AM–3:59 PM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Apr 12, 2020 3:40 PM–3:45 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 3:31 PM–3:35 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 3:11 PM–3:24 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 2:50 PM–2:55 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 2:44 PM–2:48 PM CEST

Loyalty & Engagement / Promotions Redeem

Degraded Service Apr 12, 2020 2:39 PM–2:41 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 2:23 PM–2:33 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 2:05 PM–2:08 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 1:58 PM–2:00 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 1:40 PM–1:47 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 1:05 PM–1:06 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 12:36 PM–12:39 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 12:28 PM–12:30 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 12:22 PM–12:24 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 12:11 PM–12:19 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 12:01 PM–12:07 PM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 11:54 AM–11:56 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 11:28 AM–11:32 AM CEST

Core Services / Content Provider

Outage Apr 12, 2020 11:28 AM–11:30 AM CEST

Loyalty & Engagement / Promotions for POS

Intermittent Service Apr 12, 2020 11:04 AM–11:19 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Apr 12, 2020 11:10 AM–11:16 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 10:34 AM–10:59 AM CEST

Core Services / Content Provider

Intermittent Service Apr 12, 2020 10:35 AM–10:43 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Apr 12, 2020 10:22 AM–10:30 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 9:59 AM–10:09 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 9:50 AM–9:55 AM CEST

Core Services / Content Provider

Outage Apr 12, 2020 9:40 AM–9:46 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Apr 12, 2020 9:30 AM–9:35 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 9:26 AM–9:29 AM CEST

Loyalty & Engagement / Promotions for POS

Degraded Service Apr 12, 2020 9:24 AM–9:26 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 9:17 AM–9:19 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 8:03 AM–9:12 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 7:44 AM–8:00 AM CEST

Core Services / Content Provider

Intermittent Service Apr 12, 2020 5:15 AM–8:00 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 12, 2020 7:26 AM–7:37 AM CEST

Core Services / Content Provider

Intermittent Service Apr 12, 2020 6:20 AM–7:21 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 5:41 AM–6:13 AM CEST

Core Services / Content Provider

Intermittent Service Apr 12, 2020 5:25 AM–5:36 AM CEST

Core Services / Content Provider

Intermittent Service Apr 12, 2020 4:36 AM–5:23 AM CEST

Core Services / Content Provider

Intermittent Service Apr 12, 2020 4:33 AM–5:04 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 12, 2020 4:15 AM–4:33 AM CEST

Core Services / Content Provider

Outage Apr 12, 2020 4:21 AM–4:23 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 12, 2020 3:38 AM–4:10 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 12, 2020 4:02 AM–4:05 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 3:46 AM–3:57 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 3:21 AM–3:32 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 2:45 AM–3:28 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 12, 2020 3:02 AM–3:11 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 2:52 AM–2:59 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 2:32 AM–2:36 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 12, 2020 2:05 AM–2:22 AM CEST

Loyalty & Engagement / Promotions For Client

Degraded Service Apr 12, 2020 1:32 AM–1:34 AM CEST

Core Services / Content Provider

Degraded Service Apr 12, 2020 1:05 AM–1:09 AM CEST

Loyalty & Engagement / Promotions For Client