Dynamic Content

Scope: Displaying dynamic content on customer website

Incident Impact: No dynamic content for website

Accueil
Core Services
Dynamic Content
Historique

Historique

Aucun événement pour environ 2 mois!

Dynamic Content Service Degradation 2024-02-29 17:44–19:13 CET

Core Services / Dynamic Content

Service dégradé 2024-02-29 01:03–01:12 CET

Core Services / Dynamic Content

Platform Maintenance 2024-02-28 22:00–2024-02-29 01:00 CET

12 services concernés:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Portal / Portal - availibility
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Aucun événement pour 3 mois!

Service dégradé 2023-11-20 23:52–2023-11-21 00:10 CET

Core Services / Dynamic Content

Aucun événement pour 11 jours!

Issue with Terrarium Database 2023-11-09 13:45–18:22 CET

6 services concernés:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Aucun événement pour 29 jours!

Issue with Terrarium Database cause by MS Azure malfunction 2023-10-11 13:53–19:12 CEST

12 services concernés:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Aucun événement pour 1 jour!

Issue with Terrarium Database 2023-10-10 09:47–17:23 CEST

6 services concernés:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Aucun événement pour environ 2 mois!

Issue with Dynamic Content campaigns 2023-08-18 09:20–09:43 CEST

Core Services / Dynamic Content

Aucun événement pour environ 1 mois!

Issues with various components of the platform (Azure) 2023-07-05 11:27–19:04 CEST

11 services concernés:

Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Client Export
Core Services / Catalogs
Core Services / In-app messages

Aucun événement pour environ 1 mois!

Issue with Terrarium Database - queries take longer than usual 2023-05-26 12:46–13:01 CEST

3 services concernés:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content

Aucun événement pour 17 jours!

Issue with platform performance 2023-05-08 14:02–17:03 CEST

2 services concernés:

Portal / Portal - login
Core Services / Dynamic Content