Dynamic Content

Scope: Displaying dynamic content on customer website

Incident Impact: No dynamic content for website

Översikt
Core Services
Dynamic Content
Historik

Historik

Inga händelser på ungefär 2 månader!

Dynamic Content Service Degradation feb 29, 2024 5:44 –7:13 CET

Core Services / Dynamic Content

Störd tjänst feb 29, 2024 1:03 –1:12 CET

Core Services / Dynamic Content

Platform Maintenance feb 28, 2024 10:00 –feb 29, 2024 1:00 CET

12 berörda tjänster:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Portal / Portal - availibility
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Inga händelser på 3 månader!

Störd tjänst nov 20, 2023 11:52 –nov 21, 2023 12:10 CET

Core Services / Dynamic Content

Inga händelser på 11 dagar!

Issue with Terrarium Database nov 9, 2023 1:45 –6:22 CET

6 berörda tjänster:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Inga händelser på 29 dagar!

Issue with Terrarium Database cause by MS Azure malfunction okt 11, 2023 1:53 –7:12 CEST

12 berörda tjänster:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Inga händelser på en dag!

Issue with Terrarium Database okt 10, 2023 9:47 –5:23 CEST

6 berörda tjänster:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Inga händelser på ungefär 2 månader!

Issue with Dynamic Content campaigns aug 18, 2023 9:20 –9:43 CEST

Core Services / Dynamic Content

Inga händelser på ungefär en månad!

Issues with various components of the platform (Azure) jul 5, 2023 11:27 –7:04 CEST

11 berörda tjänster:

Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Client Export
Core Services / Catalogs
Core Services / In-app messages

Inga händelser på ungefär en månad!

Issue with Terrarium Database - queries take longer than usual maj 26, 2023 12:46 –1:01 CEST

3 berörda tjänster:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content

Inga händelser på 17 dagar!

Issue with platform performance maj 8, 2023 2:02 –5:03 CEST

2 berörda tjänster:

Portal / Portal - login
Core Services / Dynamic Content