Audience

Scope: The diagrams with Audience node can be affected.

Incident Impact: Longer processing of the diagrams with Audience node.

Visão Geral
Automation - Zone A
Audience
Histórico

Histórico

Sem eventos para 3 meses!

Serviço Intermitente Jan 31, 2024 6:13 –6:37 CET

Automation - Zone A / Audience

Sem eventos para 2 meses!

Investigating Issue with Terrarium Database Nov 30, 2023 11:43 –12:09 CET

6 Serviços afetados:

Loyalty & Engagement / Promotions For Client
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone A / Send Event
Automation - Zone B / Audience
Automation - Zone C / Audience

Sem eventos para aproximadamente 2 meses!

Issue with Terrarium Database cause by MS Azure malfunction Out 11, 2023 1:53 –7:12 CEST

12 Serviços afetados:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Sem eventos para 8 dias!

Serviço Reduzido Out 3, 2023 7:08 –7:10 CEST

Automation - Zone A / Audience

Sem eventos para 4 dias!

Issues with various components of the platform (Azure) Set 29, 2023 5:26 –7:13 CEST

4 Serviços afetados:

Core Services / API
Automation - Zone A / Audience
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks

Sem eventos para aproximadamente 1 mês!

Serviço Reduzido Ago 27, 2023 12:33 –1:15 CEST

Automation - Zone A / Audience

Sem eventos para 2 dias!

Terrarium database issue Ago 24, 2023 1:42 –4:30 CEST

4 Serviços afetados:

Core Services / Analytics
Automation - Zone A / Audience
Automation - Zone B / Audience
Automation - Zone C / Audience

Sem eventos para 23 dias!

Issue with Analytics Jul 31, 2023 7:01 –7:37 CEST

7 Serviços afetados:

Core Services / Analytics
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Sem eventos para 8 dias!

Serviço Reduzido Jul 23, 2023 9:24 –9:31 CEST

Automation - Zone A / Audience

Serviço Reduzido Jul 23, 2023 9:18 –9:19 CEST

Automation - Zone A / Audience

Serviço Reduzido Jul 23, 2023 8:35 –8:36 CEST

Automation - Zone A / Audience

Sem eventos para 17 dias!

Serviço Reduzido Jul 5, 2023 10:04 –10:05 CEST

Automation - Zone A / Audience

Sem eventos para 6 dias!

Issue with Terrarium database Jun 29, 2023 7:34 –7:41 CEST

6 Serviços afetados:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Automation - Zone A / Audience
Automation - Zone B / Audience
Automation - Zone C / Audience