Infrastructure - Zone I
OperationalInfrastructure - Zone II
OperationalAI Services
OperationalPortal
OperationalCore Services
OperationalClients
OperationalBusiness Profile
OperationalLoyalty & Engagement
OperationalAutomation - Zone A
OperationalAutomation - Zone B
OperationalAutomation - Zone C
OperationalData Transformation
OperationalRecent History
99.981% Uptime
Outage
Infrastructure - Zone I / Event Tracker
Intermittent Service
Infrastructure - Zone I / Event Tracker
Service Disruption: Search and Recommendations Modules
2 Affected Services:
- AI Services / Recommendations
- AI Services / Search
Outage
Data Transformation / Batch operations
Outage
Core Services / Analytics
No events for 3 days!
Outage
Core Services / Analytics
No events for 1 day!
Outage
Core Services / Analytics
Planned Technical Maintenance – Emaillabs Service Availability
2 Affected Services:
- Infrastructure - Zone I / Communication
- Infrastructure - Zone II / Communication
No events for 1 day!
Degraded Service
Automation - Zone B / Journey and events processing
Degraded Service
Automation - Zone A / Jinjava processing engine
No events for 1 day!
Degraded Service
Automation - Zone B / Journey and events processing
No events for 1 day!
Delays in Analytics-Related Modules
Core Services / Analytics
No events for 4 days!
Degraded Service
Infrastructure - Zone I / Event Tracker
No events for 5 days!
Degraded Service
AI Services / Recommendations