Infrastructure - Zone I
OperationalInfrastructure - Zone II
OperationalAI Services
OperationalPortal
OperationalCore Services
OperationalClients
OperationalBusiness Profile
OperationalLoyalty & Engagement
OperationalAutomation - Zone A
OperationalAutomation - Zone B
OperationalAutomation - Zone C
OperationalData Transformation
OperationalRecent History
99.996% Uptime
Issue with AI-related modules
4 Affected Services:
- Loyalty & Engagement / Promotions Points
- Infrastructure - Zone I / Event Tracker
- AI Services / Recommendations
- AI Services / Search
No events for 8 days!
Degraded Service
AI Services / Search
No events for 4 days!
Issues with AI Recommendations and Search responses
3 Affected Services:
- AI Services / AI Engine
- AI Services / Recommendations
- AI Services / Search
No events for 2 days!
AI recommendations issues (GCP)
2 Affected Services:
- AI Services / AI Engine
- AI Services / Recommendations
VTEX Service Degradation
3 Affected Services:
- Core Services / Catalogs
- AI Services / Recommendations
- AI Services / Search
No events for 1 day!
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations
Outage
Data Transformation / Batch operations