Infrastructure - Zone I
OperationalInfrastructure - Zone II
OperationalAI Services
OperationalPortal
OperationalCore Services
OperationalClients
OperationalBusiness Profile
OperationalLoyalty & Engagement
OperationalAutomation - Zone A
OperationalAutomation - Zone B
OperationalAutomation - Zone C
OperationalData Transformation
OperationalRecent History
99.959% Uptime
Degraded Service
AI Services / Recommendations
Intermittent Service
Automation - Zone A / Profile Filter
Scheduled Service Maintenance
4 Affected Services:
- Infrastructure - Zone I / Event Tracker
- Infrastructure - Zone I / Communication
- Infrastructure - Zone II / Event Tracker
- Infrastructure - Zone II / Communication
Intermittent Service
Automation - Zone A / Profile Filter
Issue with AI components
2 Affected Services:
- AI Services / AI Engine
- AI Services / Recommendations
Degraded Service
AI Services / Recommendations
Intermittent Service
AI Services / Recommendations
Degraded Service
Automation - Zone A / Journey and events processing
Degraded Service
Infrastructure - Zone II / Communication
No events for 1 day!
Degraded Service
Automation - Zone B / Audience
No events for 1 day!
Issue with AI components
3 Affected Services:
- AI Services / AI Engine
- AI Services / Recommendations
- AI Services / Search
Degraded Service
AI Services / Recommendations
No events for 1 day!
Outage
Infrastructure - Zone I / Communication
Degraded Service
Infrastructure - Zone II / Communication
Degraded Service
Infrastructure - Zone I / Communication