Search

Scope: AI powered search engine

Incident Impact: Search results are not enhanced by AI or are not present at all

Overview
AI Services
Search
History

History

No events for 12 days!

Displaying of statistics in recommendation and search, training predictions Nov 8, 2024 5:42 PM–9:35 PM CET

2 Affected Services:

AI Services / Recommendations
AI Services / Search

No events for 7 days!

Scheduled Database Maintenance Notification Nov 1, 2024 1:00 AM–5:00 AM CET

7 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Emails

No events for 15 days!

Scheduled Service Maintenance Notification Oct 17, 2024 1:00 AM–4:00 AM CEST

12 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

No events for about 1 month!

Temporary Issues with recommendations statistics and predictions Sep 12, 2024 11:30 AM–3:35 PM CEST

2 Affected Services:

AI Services / Recommendations
AI Services / Search

No events for about 2 months!

Issue with AI statistics and prediction models Jul 29, 2024 3:28 PM CEST

3 Affected Services:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

No events for 3 months!

Issue with AI components Apr 25, 2024 1:54 PM–6:00 PM CEST

3 Affected Services:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

No events for 6 days!

Issue with AI components Apr 19, 2024 12:31 PM–3:29 PM CEST

3 Affected Services:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search