Historia

Servicio degraded Oct 15, 2026 3:21 AM–3:22 AM CEST

Core Services / Analytics

¡No hay eventos para 3 días!

Outage Oct 12, 2026 2:39 AM–2:42 AM CEST

Core Services / Analytics

¡No hay eventos para 6 días!

Servicio degraded Oct 5, 2026 9:09 AM–10:33 AM CEST

Core Services / Analytics

¡No hay eventos para 13 días!

Outage Sep 22, 2026 2:01 AM–2:24 AM CEST

Core Services / Analytics

¡No hay eventos para 2 días!

Outage Sep 19, 2026 3:33 AM–3:34 AM CEST

Core Services / Analytics

¡No hay eventos para 1 día!

Servicio degraded Sep 17, 2026 3:50 PM–4:23 PM CEST

Core Services / Analytics

Servicio degraded Sep 17, 2026 3:29 PM–3:35 PM CEST

Core Services / Analytics

Servicio degraded Sep 17, 2026 3:19 PM–3:22 PM CEST

Core Services / Analytics

Servicio degraded Sep 17, 2026 3:03 PM–3:12 PM CEST

Core Services / Analytics

Servicio degraded Sep 17, 2026 2:56 PM–2:57 PM CEST

Core Services / Analytics

Outage Sep 17, 2026 9:51 AM–10:09 AM CEST

Core Services / Analytics

¡No hay eventos para 2 días!

Outage Sep 15, 2026 4:46 AM–4:48 AM CEST

Core Services / Analytics

¡No hay eventos para 12 días!

Scheduled Maintenance — Database Infrastructure Sep 3, 2026 1:00 AM–2:00 AM CEST

9 servicios afectados:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - login
Core Services / Analytics
Core Services / API
Core Services / Emails
Loyalty & Engagement / Promotions Points
Automation - Zone A / Journey and events processing

Servicio degraded Sep 2, 2026 10:28 AM–10:30 AM CEST

Core Services / Analytics

¡No hay eventos para 1 día!

Servicio degraded Aug 31, 2026 4:30 PM–5:13 PM CEST

Core Services / Analytics

Servicio degraded Aug 31, 2026 3:15 PM–4:24 PM CEST

Core Services / Analytics

Servicio degraded Aug 31, 2026 3:02 PM–3:08 PM CEST

Core Services / Analytics

¡No hay eventos para 18 días!

Outage Aug 13, 2026 12:29 AM–1:43 AM CEST

Core Services / Analytics

¡No hay eventos para 6 días!

Outage Aug 6, 2026 10:47 AM–10:47 AM CEST

Core Services / Analytics

¡No hay eventos para 6 días!

Terrarium database issues Jul 30, 2026 4:47 PM–5:46 PM CEST

4 servicios afectados:

Core Services / Analytics
Core Services / Imports
Core Services / Catalogs
Automation - Zone A / Profile Update

¡No hay eventos para 1 día!

Outage Jul 29, 2026 3:23 PM–3:40 PM CEST

Core Services / Analytics

Outage Jul 29, 2026 12:11 AM–12:15 AM CEST

Core Services / Analytics

Outage Jul 28, 2026 4:25 PM–4:26 PM CEST

Core Services / Analytics

Outage Jul 28, 2026 4:11 PM–4:14 PM CEST

Core Services / Analytics

Outage Jul 28, 2026 2:18 PM–2:31 PM CEST

Core Services / Analytics

Outage Jul 28, 2026 1:55 PM–2:08 PM CEST

Core Services / Analytics

Temporary Delays in Event Processing and Analytics Queries Jul 27, 2026 3:41 PM–4:20 PM CEST

4 servicios afectados:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Core Services / Activities
Core Services / Analytics

¡No hay eventos para 2 días!

Outage Jul 24, 2026 5:26 PM–5:27 PM CEST

Core Services / Analytics

Outage Jul 23, 2026 5:26 PM–5:41 PM CEST

Core Services / Analytics

¡No hay eventos para 1 día!

Outage Jul 22, 2026 5:25 PM–5:41 PM CEST

Core Services / Analytics

¡No hay eventos para 22 días!

Planned technical maintenance Jun 30, 2026 1:00 PM–2:30 AM CEST

54 servicios afectados:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations

¡No hay eventos para 20 días!

Outage Jun 9, 2026 1:29 PM–1:32 PM CEST

Core Services / Analytics

¡No hay eventos para 1 día!

Outage Jun 8, 2026 1:30 PM–1:31 PM CEST

Core Services / Analytics

¡No hay eventos para 6 días!

Outage Jun 1, 2026 1:27 PM–1:32 PM CEST

Core Services / Analytics

¡No hay eventos para 3 días!

Outage May 29, 2026 1:23 PM–1:26 PM CEST

Core Services / Analytics

¡No hay eventos para 1 día!

Terrarium database issues May 28, 2026 9:48 AM–10:11 AM CEST

2 servicios afectados:

Core Services / Analytics
Core Services / Catalogs

Outage May 28, 2026 8:57 AM–9:00 AM CEST

Core Services / Analytics

¡No hay eventos para 5 días!

Delays in Analytics-Related Modules May 22, 2026 3:21 PM–5:03 PM CEST

Core Services / Analytics

¡No hay eventos para cerca de 2 meses!

Issue with Analytics Apr 7, 2026 1:33 PM–1:44 PM CEST

2 servicios afectados:

Core Services / Analytics
Loyalty & Engagement / Promotions For Client

¡No hay eventos para cerca de 2 meses!

Issue affecting platform performance Feb 9, 2026 2:12 PM–5:03 PM CET

Core Services / Analytics

Outage Feb 9, 2026 2:03 PM–2:04 PM CET

Core Services / Analytics

¡No hay eventos para cerca de 1 mes!

Outage Dec 29, 2025 2:12 PM–2:14 PM CET

Core Services / Analytics