Analytics

Scope: Data analytics module

Incident Impact: Issues in display or calculations of analytics (metrics, segmentations, expressions, loyalty points, etc.)

Descripción general
Core Services
Analytics
Historia

Historia

¡No hay eventos para 25 días!

Outage Apr 16, 2025 10:51 PM–11:02 PM CEST

Core Services / Analytics

¡No hay eventos para 3 meses!

Terrarium database issues Jan 16, 2025 3:29 AM–4:44 AM CET

7 servicios afectados:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

¡No hay eventos para 3 meses!

Scheduled Database Maintenance Notification Nov 1, 2024 1:00 AM–5:00 AM CET

7 servicios afectados:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Emails

¡No hay eventos para 15 días!

Scheduled Service Maintenance Notification Oct 17, 2024 1:00 AM–4:00 AM CEST

12 servicios afectados:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

¡No hay eventos para 16 días!

Dashboards loading issue Sep 30, 2024 11:30 AM–11:46 AM CEST

Core Services / Analytics

¡No hay eventos para cerca de 1 mes!

Issue with profile conversion Aug 28, 2024 11:14 AM–11:44 AM CEST

3 servicios afectados:

Infrastructure - Zone I / Communication
Core Services / Analytics
Automation - Zone A / Audience

¡No hay eventos para 29 días!

Issue with Terrarium database Jul 29, 2024 11:08 AM–4:05 PM CEST

3 servicios afectados:

Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions For Client

¡No hay eventos para 4 días!

Issue with Terrarium Database Jul 25, 2024 2:24 PM–3:00 PM CEST

3 servicios afectados:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions For Client