Analytics

Scope: Data analytics module

Incident Impact: Issues in display or calculations of analytics (metrics, segmentations, expressions, loyalty points, etc.)

Accueil
Core Services
Analytics
Historique

Historique

Aucun événement pour 3 jours!

Service dégradé 2025-06-24 13:31–13:34 CEST

Core Services / Analytics

Aucun événement pour 5 mois!

Terrarium database issues 2025-01-16 03:29–04:44 CET

7 services concernés:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Aucun événement pour 3 mois!

Scheduled Database Maintenance Notification 2024-11-01 01:00–05:00 CET

7 services concernés:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Emails

Aucun événement pour 15 jours!

Scheduled Service Maintenance Notification 2024-10-17 01:00–04:00 CEST

12 services concernés:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

Aucun événement pour 16 jours!

Dashboards loading issue 2024-09-30 11:30–11:46 CEST

Core Services / Analytics

Aucun événement pour environ 1 mois!

Issue with profile conversion 2024-08-28 11:14–11:44 CEST

3 services concernés:

Infrastructure - Zone I / Communication
Core Services / Analytics
Automation - Zone A / Audience

Aucun événement pour 29 jours!

Issue with Terrarium database 2024-07-29 11:08–16:05 CEST

3 services concernés:

Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions For Client

Aucun événement pour 4 jours!

Issue with Terrarium Database 2024-07-25 14:24–15:00 CEST

3 services concernés:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions For Client