Analytics

Scope: Data analytics module

Incident Impact: Issues in display or calculations of analytics (metrics, segmentations, expressions, loyalty points, etc.)

Overzicht
Core Services
Analytics
Geschiedenis

Geschiedenis

Geen incidenten afgelopen 3 dagen!

Verslechterde Dienstverlening 24 Jun 2025 13:31–13:34 CEST

Core Services / Analytics

Geen incidenten afgelopen 5 maanden!

Terrarium database issues 16 Jan 2025 3:29– 4:44 CET

7 Getroffen Diensten:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Geen incidenten afgelopen 3 maanden!

Scheduled Database Maintenance Notification 1 Nov 2024 1:00– 5:00 CET

7 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Emails

Geen incidenten afgelopen 15 dagen!

Scheduled Service Maintenance Notification 17 Oct 2024 1:00– 4:00 CEST

12 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

Geen incidenten afgelopen 16 dagen!

Dashboards loading issue 30 Sep 2024 11:30–11:46 CEST

Core Services / Analytics

Geen incidenten afgelopen ongeveer een maand!

Issue with profile conversion 28 Aug 2024 11:14–11:44 CEST

3 Getroffen Diensten:

Infrastructure - Zone I / Communication
Core Services / Analytics
Automation - Zone A / Audience

Geen incidenten afgelopen 29 dagen!

Issue with Terrarium database 29 Jul 2024 11:08–16:05 CEST

3 Getroffen Diensten:

Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions For Client

Geen incidenten afgelopen 4 dagen!

Issue with Terrarium Database 25 Jul 2024 14:24–15:00 CEST

3 Getroffen Diensten:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions For Client