Analytics

Scope: Data analytics module

Incident Impact: Issues in display or calculations of analytics (metrics, segmentations, expressions, loyalty points, etc.)

Översikt
Core Services
Analytics
Historik

Historik

Inga händelser på 25 dagar!

Avbrott Apr 16, 2025 10:51 PM–11:02 PM CEST

Core Services / Analytics

Inga händelser på 3 månader!

Terrarium database issues Jan 16, 2025 3:29 AM–4:44 AM CET

7 berörda tjänster:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Inga händelser på 3 månader!

Scheduled Database Maintenance Notification Nov 1, 2024 1:00 AM–5:00 AM CET

7 berörda tjänster:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Emails

Inga händelser på 15 dagar!

Scheduled Service Maintenance Notification Oct 17, 2024 1:00 AM–4:00 AM CEST

12 berörda tjänster:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

Inga händelser på 16 dagar!

Dashboards loading issue Sep 30, 2024 11:30 AM–11:46 AM CEST

Core Services / Analytics

Inga händelser på ungefär en månad!

Issue with profile conversion Aug 28, 2024 11:14 AM–11:44 AM CEST

3 berörda tjänster:

Infrastructure - Zone I / Communication
Core Services / Analytics
Automation - Zone A / Audience

Inga händelser på 29 dagar!

Issue with Terrarium database Jul 29, 2024 11:08 AM–4:05 PM CEST

3 berörda tjänster:

Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions For Client

Inga händelser på 4 dagar!

Issue with Terrarium Database Jul 25, 2024 2:24 PM–3:00 PM CEST

3 berörda tjänster:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions For Client