Promotions Points

Scope: Adding points to client account in loyalty program

Incident Impact: Delays in client loyalty points

Oversigt
Loyalty & Engagement
Promotions Points
Historik

Historik

Ingen begivenheder i cirka 2 måneder!

Nedbrudt tjeneste 29. feb 2024 kl. 08:01–08:15 CET

Loyalty & Engagement / Promotions Points

Platform Maintenance 28. feb 2024 kl. 22:00–29. feb 2024 kl. 01:00 CET

12 berørte tjenester:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Portal / Portal - availibility
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Ingen begivenheder i 4 måneder!

Issue with Terrarium Database 9. nov 2023 kl. 13:45–18:22 CET

6 berørte tjenester:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Ingen begivenheder i 29 dage!

Issue with Terrarium Database cause by MS Azure malfunction 11. okt 2023 kl. 13:53–19:12 CEST

12 berørte tjenester:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Ingen begivenheder i en dag!

Issue with Terrarium Database 10. okt 2023 kl. 09:47–17:23 CEST

6 berørte tjenester:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Ingen begivenheder i 25 dage!

Terrarium database issue 15. sep 2023 kl. 09:09–12:07 CEST

9 berørte tjenester:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS