Promotions Points

Scope: Adding points to client account in loyalty program

Incident Impact: Delays in client loyalty points

Descripción general
Loyalty & Engagement
Promotions Points
Historia

Historia

¡No hay eventos para cerca de 2 meses!

Servicio degraded feb 29, 2024 8:01 AM–8:15 AM CET

Loyalty & Engagement / Promotions Points

Platform Maintenance feb 28, 2024 10:00 PM–feb 29, 2024 1:00 AM CET

12 servicios afectados:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Portal / Portal - availibility
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

¡No hay eventos para 4 meses!

Issue with Terrarium Database nov 9, 2023 1:45 PM–6:22 PM CET

6 servicios afectados:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

¡No hay eventos para 29 días!

Issue with Terrarium Database cause by MS Azure malfunction oct 11, 2023 1:53 PM–7:12 PM CEST

12 servicios afectados:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

¡No hay eventos para 1 día!

Issue with Terrarium Database oct 10, 2023 9:47 AM–5:23 PM CEST

6 servicios afectados:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

¡No hay eventos para 25 días!

Terrarium database issue sep 15, 2023 9:09 AM–12:07 PM CEST

9 servicios afectados:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS