Promotions Points

Scope: Adding points to client account in loyalty program

Incident Impact: Delays in client loyalty points

Overzicht
Loyalty & Engagement
Promotions Points
Geschiedenis

Geschiedenis

Geen incidenten afgelopen ongeveer 2 maanden!

Verslechterde Dienstverlening 29 feb 2024 8:01– 8:15 CET

Loyalty & Engagement / Promotions Points

Platform Maintenance 28 feb 2024 22:00–29 feb 2024 1:00 CET

12 Getroffen Diensten:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Portal / Portal - availibility
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Geen incidenten afgelopen 4 maanden!

Issue with Terrarium Database 9 nov 2023 13:45–18:22 CET

6 Getroffen Diensten:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Geen incidenten afgelopen 29 dagen!

Issue with Terrarium Database cause by MS Azure malfunction 11 okt 2023 13:53–19:12 CEST

12 Getroffen Diensten:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Geen incidenten afgelopen 1 dag!

Issue with Terrarium Database 10 okt 2023 9:47–17:23 CEST

6 Getroffen Diensten:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Geen incidenten afgelopen 25 dagen!

Terrarium database issue 15 sep 2023 9:09–12:07 CEST

9 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS