Promotions Points

Scope: Adding points to client account in loyalty program

Incident Impact: Delays in client loyalty points

概要
Loyalty & Engagement
Promotions Points
History

履歴

約2ヶ月はインシデントがありません。

サービス質が劣化している 2024年02月29日 08:01–08:15 CET

Loyalty & Engagement / Promotions Points

Platform Maintenance 2024年02月28日 22:00–2024年02月29日 01:00 CET

12 該当サービス:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Portal / Portal - availibility
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

4ヶ月はインシデントがありません。

Issue with Terrarium Database 2023年11月09日 13:45–18:22 CET

6 該当サービス:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

29日はインシデントがありません。

Issue with Terrarium Database cause by MS Azure malfunction 2023年10月11日 13:53–19:12 CEST

12 該当サービス:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

1日はインシデントがありません。

Issue with Terrarium Database 2023年10月10日 09:47–17:23 CEST

6 該当サービス:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

25日はインシデントがありません。

Terrarium database issue 2023年09月15日 09:09–12:07 CEST

9 該当サービス:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS