Promotions Points

Scope: Adding points to client account in loyalty program

Incident Impact: Delays in client loyalty points

Oversikt
Loyalty & Engagement
Promotions Points
Historie

Historie

Ingen hendelser i rundt 2 måneder!

Redusert tjeneste feb 29, 2024 8:01 –8:15 CET

Loyalty & Engagement / Promotions Points

Platform Maintenance feb 28, 2024 10:00 –feb 29, 2024 1:00 CET

12 Berørte tjenester:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Portal / Portal - availibility
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Ingen hendelser i 4 måneder!

Issue with Terrarium Database nov 9, 2023 1:45 –6:22 CET

6 Berørte tjenester:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Ingen hendelser i 29 dager!

Issue with Terrarium Database cause by MS Azure malfunction okt 11, 2023 1:53 –7:12 CEST

12 Berørte tjenester:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Ingen hendelser i 1 dag!

Issue with Terrarium Database okt 10, 2023 9:47 –5:23 CEST

6 Berørte tjenester:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Ingen hendelser i 25 dager!

Terrarium database issue sep 15, 2023 9:09 –12:07 CEST

9 Berørte tjenester:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS