Promotions Points

Scope: Adding points to client account in loyalty program

Incident Impact: Delays in client loyalty points

Accueil
Loyalty & Engagement
Promotions Points
Historique

Historique

Aucun événement pour environ 2 mois!

Service dégradé 2024-02-29 08:01–08:15 CET

Loyalty & Engagement / Promotions Points

Platform Maintenance 2024-02-28 22:00–2024-02-29 01:00 CET

12 services concernés:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Portal / Portal - availibility
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Aucun événement pour 4 mois!

Issue with Terrarium Database 2023-11-09 13:45–18:22 CET

6 services concernés:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Aucun événement pour 29 jours!

Issue with Terrarium Database cause by MS Azure malfunction 2023-10-11 13:53–19:12 CEST

12 services concernés:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Aucun événement pour 1 jour!

Issue with Terrarium Database 2023-10-10 09:47–17:23 CEST

6 services concernés:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Aucun événement pour 25 jours!

Terrarium database issue 2023-09-15 09:09–12:07 CEST

9 services concernés:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS