Promotions Points

Scope: Adding points to client account in loyalty program

Incident Impact: Delays in client loyalty points

Accueil
Loyalty & Engagement
Promotions Points
Historique

Historique

Aucun événement pour environ 1 mois!

Issue with AI-related modules 2025-11-03 21:24–2025-11-04 12:12 CET

4 services concernés:

Infrastructure - Zone I / Event Tracker
AI Services / Recommendations
AI Services / Search
Loyalty & Engagement / Promotions Points

Aucun événement pour environ 1 mois!

Scheduled Maintenance Notification 2025-09-30 01:00–02:00 CEST

55 services concernés:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Client Export
Core Services / Catalogs
Core Services / In-app messages
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations

Aucun événement pour 3 mois!

Service dégradé 2025-07-05 12:34–12:39 CEST

Loyalty & Engagement / Promotions Points

Aucun événement pour 6 mois!

Terrarium database issues 2025-01-16 03:29–04:44 CET

7 services concernés:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS