History

No events for 2 days!

Intermittent Service Apr 9, 2021 8:13 PM–8:16 PM CEST

Core Services / Analytics

Degraded Service Apr 9, 2021 7:03 PM–7:05 PM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Apr 8, 2021 4:07 AM–4:11 AM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 9:23 PM–9:26 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 8:51 PM–8:54 PM CEST

Core Services / Analytics

Outage Apr 7, 2021 8:21 PM–8:24 PM CEST

Core Services / Analytics

Intermittent Service Apr 7, 2021 7:49 PM–7:53 PM CEST

Core Services / Analytics

Outage Apr 7, 2021 7:18 PM–7:22 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 6:47 PM–6:51 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 6:18 PM–6:19 PM CEST

Core Services / Analytics

Degraded Service Apr 7, 2021 5:47 PM–5:49 PM CEST

Core Services / Analytics

Outage Apr 7, 2021 6:41 AM–6:46 AM CEST

Core Services / Analytics

No events for 3 days!

Degraded Service Apr 3, 2021 4:11 PM–4:15 PM CEST

Core Services / Analytics

Degraded Service Apr 2, 2021 11:49 PM–11:50 PM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Apr 1, 2021 11:43 PM–11:45 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:13 PM–11:14 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 10:17 PM–10:18 PM CEST

Core Services / Analytics

Analytics issue identified Apr 1, 2021 4:09 PM–6:02 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 3:13 PM–3:17 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 2:54 PM–2:56 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 2:09 PM–2:13 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 1:04 PM–1:07 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:55 PM–1:00 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:39 PM–12:41 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 12:09 PM–12:12 PM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:43 AM–11:44 AM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 11:02 AM–11:09 AM CEST

Core Services / Analytics

Degraded Service Apr 1, 2021 9:39 AM–9:40 AM CEST

Core Services / Analytics

Degraded Service Mar 31, 2021 4:08 PM–4:12 PM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Mar 30, 2021 4:06 AM–4:08 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 11:29 PM–11:33 PM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 10:59 PM–11:01 PM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 9:58 PM–10:00 PM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 9:28 PM–9:30 PM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 2:14 PM–2:15 PM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 10:47 AM–10:48 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 10:35 AM–10:37 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 9:01 AM–9:07 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 8:53 AM–8:54 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 8:32 AM–8:37 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 8:23 AM–8:27 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 7:30 AM–7:40 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 6:58 AM–7:13 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 6:28 AM–6:43 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 6:03 AM–6:13 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 5:32 AM–5:44 AM CEST

Core Services / Analytics

Degraded Service Mar 29, 2021 5:29 AM–5:31 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 4:58 AM–5:13 AM CEST

Core Services / Analytics

Intermittent Service Mar 29, 2021 4:28 AM–4:43 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 4:03 AM–4:14 AM CEST

Core Services / Analytics

Outage Mar 29, 2021 3:40 AM–3:43 AM CEST

Core Services / Analytics

Degraded Service Mar 28, 2021 10:31 PM–10:34 PM CEST

Core Services / Analytics

Outage Mar 28, 2021 8:27 AM–8:38 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 7:57 AM–8:13 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 7:28 AM–7:43 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 6:57 AM–7:10 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 6:28 AM–6:42 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 5:57 AM–6:13 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 5:27 AM–5:43 AM CEST

Core Services / Analytics

Intermittent Service Mar 28, 2021 4:59 AM–5:13 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 4:28 AM–4:45 AM CEST

Core Services / Analytics

Outage Mar 28, 2021 4:04 AM–4:08 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Mar 26, 2021 12:26 PM–12:27 PM CET

Core Services / Analytics

Outage Mar 25, 2021 11:36 PM–11:43 PM CET

Core Services / Analytics

Outage Mar 25, 2021 4:09 AM–4:12 AM CET

Core Services / Analytics

Outage Mar 25, 2021 3:39 AM–3:40 AM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 2:35 PM–2:36 PM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 2:24 PM–2:25 PM CET

Core Services / Analytics

Degraded Service Mar 24, 2021 12:25 PM–12:26 PM CET

Core Services / Analytics

Degraded Service Mar 23, 2021 7:15 PM–7:16 PM CET

Core Services / Analytics

No events for 1 day!

Outage Mar 22, 2021 6:38 PM–6:43 PM CET

Core Services / Analytics

Outage Mar 22, 2021 6:08 PM–6:13 PM CET

Core Services / Analytics

Degraded Service Mar 22, 2021 5:40 PM–5:43 PM CET

Core Services / Analytics

No events for 1 day!

Degraded Service Mar 21, 2021 3:13 PM–3:14 PM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 4:55 AM–5:00 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 4:25 AM–4:29 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:56 AM–3:59 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:26 AM–3:28 AM CET

Core Services / Analytics

Degraded Service Mar 21, 2021 3:04 AM–3:07 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:05 PM–4:06 PM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:55 AM–4:57 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 4:24 AM–4:25 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 3:53 AM–3:58 AM CET

Core Services / Analytics

Degraded Service Mar 20, 2021 3:24 AM–3:27 AM CET

Core Services / Analytics

Degraded Service Mar 19, 2021 4:43 PM–4:45 PM CET

Core Services / Analytics

Intermittent Service Mar 19, 2021 6:57 AM–7:01 AM CET

Core Services / Analytics

Intermittent Service Mar 19, 2021 4:24 AM–4:28 AM CET

Core Services / Analytics

Outage Mar 19, 2021 3:05 AM–3:10 AM CET

Core Services / Analytics

Intermittent Service Mar 18, 2021 6:37 PM–6:40 PM CET

Core Services / Analytics

Degraded Service Mar 18, 2021 5:58 PM–6:02 PM CET

Core Services / Analytics

Degraded Service Mar 18, 2021 11:29 AM–11:31 AM CET

Core Services / Analytics

No events for 1 day!

Degraded Service Mar 16, 2021 12:45 PM–12:47 PM CET

Core Services / Analytics

Degraded Service Mar 16, 2021 11:47 AM–11:50 AM CET

Core Services / Analytics

Intermittent Service Mar 16, 2021 3:27 AM–3:30 AM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 9:49 PM–9:51 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 7:49 PM–7:52 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 6:20 PM–6:22 PM CET

Core Services / Analytics

Degraded Service Mar 15, 2021 2:31 PM–2:35 PM CET

Core Services / Analytics

No events for 3 days!

Degraded Service Mar 12, 2021 1:14 AM–1:18 AM CET

Core Services / Analytics

Degraded Service Mar 11, 2021 3:59 PM–4:04 PM CET

Core Services / Analytics

Intermittent Service Mar 11, 2021 1:32 PM–1:38 PM CET

Core Services / Analytics

Degraded Service Mar 11, 2021 1:22 PM–1:30 PM CET

Core Services / Analytics

Outage Mar 11, 2021 3:06 AM–3:07 AM CET

Core Services / Analytics

Degraded Service Mar 10, 2021 10:56 PM–10:58 PM CET

Core Services / Analytics

No events for 1 day!

Analytics module maintenance Mar 9, 2021 8:25 AM–9:00 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:17 AM–8:21 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:13 AM–8:15 AM CET

Core Services / Analytics

Degraded Service Mar 9, 2021 8:07 AM–8:11 AM CET

Core Services / Analytics

No events for 1 day!

Degraded Service Mar 8, 2021 12:07 AM–12:08 AM CET

Core Services / Analytics

No events for 1 day!

Intermittent Service Mar 6, 2021 8:45 PM–8:48 PM CET

Core Services / Analytics

No events for 2 days!

Degraded Service Mar 4, 2021 3:46 PM–3:47 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 3:43 PM–3:44 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 3:40 PM–3:42 PM CET

Core Services / Analytics

Maintenance Mar 4, 2021 3:00 PM–3:30 PM CET

Core Services / Analytics

Degraded Service Mar 4, 2021 7:41 AM–7:45 AM CET

Core Services / Analytics

Intermittent Service Mar 4, 2021 6:35 AM–6:38 AM CET

Core Services / Analytics

Maintenance Mar 3, 2021 11:00 PM–Mar 4, 2021 12:00 AM CET

Core Services / Analytics

Analytics issue identified Mar 3, 2021 2:39 PM–3:03 PM CET

3 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics

No events for 26 days!

Service Issue - Maintenance Feb 4, 2021 11:30 PM–Feb 5, 2021 12:30 AM CET

7 Affected Services:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Core Services / Emails

No events for 4 days!

Outage Jan 31, 2021 4:02 AM–4:12 AM CET

Core Services / Analytics

No events for about 1 month!

Outage Dec 17, 2020 1:41 PM–1:42 PM CET

Core Services / Analytics

No events for 2 days!

Outage Dec 14, 2020 4:19 PM–4:20 PM CET

Core Services / Analytics

No events for 1 day!

Outage Dec 13, 2020 4:09 AM–4:10 AM CET

Core Services / Analytics

Outage Dec 13, 2020 3:02 AM–3:04 AM CET

Core Services / Analytics

Outage Dec 12, 2020 3:07 AM–3:09 AM CET

Core Services / Analytics

No events for 15 days!

Outage Nov 26, 2020 2:07 PM–2:08 PM CET

Core Services / Analytics

No events for 2 days!

Outage Nov 23, 2020 7:53 PM–7:55 PM CET

Core Services / Analytics

No events for 10 days!

Outage Nov 13, 2020 3:09 AM–3:10 AM CET

Core Services / Analytics

No events for 1 day!

Issues with analytics Nov 11, 2020 10:13 PM–11:25 PM CET

3 Affected Services:

Core Services / Analytics
Automation - Zone A / Client Filter
Automation - Zone B / Client Filter

No events for 4 days!

Service Issue - Maintenance Nov 6, 2020 11:30 PM–Nov 7, 2020 1:00 AM CET

36 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Website
Core Services / Client Export
Clients / Login
Clients / Registration
Clients / Account Management
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Client Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Client Update
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Client Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Client Update

No events for 7 days!

Outage Oct 30, 2020 3:06 AM–3:08 AM CET

Core Services / Analytics

No events for 9 days!

Degraded Service Oct 20, 2020 2:17 PM–2:22 PM CEST

Core Services / Analytics

Degraded Service Oct 19, 2020 11:37 PM–11:39 PM CEST

Core Services / Analytics

Outage Oct 18, 2020 11:52 PM–11:53 PM CEST

Core Services / Analytics

No events for 3 days!

Outage Oct 15, 2020 10:18 PM–10:23 PM CEST

Core Services / Analytics

No events for 1 day!

Outage Oct 14, 2020 12:01 AM–12:03 AM CEST

Core Services / Analytics

Degraded Service Oct 13, 2020 2:33 PM–2:34 PM CEST

Core Services / Analytics

Degraded Service Oct 13, 2020 8:13 AM–8:15 AM CEST

Core Services / Analytics

No events for 3 days!

Outage Oct 10, 2020 1:20 AM–1:27 AM CEST

Core Services / Analytics

No events for 1 day!

Outage Oct 9, 2020 12:07 AM–12:09 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Oct 7, 2020 10:56 AM–10:59 AM CEST

Core Services / Analytics

Degraded Service Oct 6, 2020 5:09 PM–5:12 PM CEST

Core Services / Analytics

Outage Oct 6, 2020 5:01 AM–5:11 AM CEST

Core Services / Analytics

Degraded Service Oct 5, 2020 5:26 PM–5:28 PM CEST

Core Services / Analytics

Degraded Service Oct 5, 2020 1:53 PM–1:54 PM CEST

Core Services / Analytics

Outage Oct 5, 2020 11:33 AM–11:35 AM CEST

Core Services / Analytics

Outage Oct 5, 2020 5:06 AM–5:13 AM CEST

Core Services / Analytics

Outage Oct 4, 2020 9:10 PM–9:22 PM CEST

Core Services / Analytics

Outage Oct 4, 2020 1:58 PM–1:59 PM CEST

Core Services / Analytics

Outage Oct 4, 2020 4:04 AM–4:05 AM CEST

Core Services / Analytics

Degraded Service Oct 3, 2020 9:52 PM–9:54 PM CEST

Core Services / Analytics

No events for 1 day!

Outage Oct 2, 2020 3:42 PM–3:42 PM CEST

Core Services / Analytics

Outage Oct 2, 2020 12:33 PM–12:36 PM CEST

Core Services / Analytics

Outage Oct 1, 2020 6:29 PM–6:30 PM CEST

Core Services / Analytics

Outage Oct 1, 2020 3:03 PM–3:05 PM CEST

Core Services / Analytics

Outage Oct 1, 2020 9:17 AM–9:20 AM CEST

Core Services / Analytics

Outage Oct 1, 2020 9:15 AM–9:15 AM CEST

Core Services / Analytics

Outage Oct 1, 2020 7:19 AM–7:21 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Sep 29, 2020 5:36 PM–5:38 PM CEST

Core Services / Analytics

Degraded Service Sep 29, 2020 5:07 PM–5:08 PM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Sep 28, 2020 12:43 PM–12:44 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2020 12:21 PM–12:41 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2020 12:16 PM–12:17 PM CEST

Core Services / Analytics

Degraded Service Sep 28, 2020 9:16 AM–9:17 AM CEST

Core Services / Analytics

No events for 2 days!

Outage Sep 26, 2020 4:52 AM–4:53 AM CEST

Core Services / Analytics

Degraded Service Sep 26, 2020 3:41 AM–3:57 AM CEST

Core Services / Analytics

Degraded Service Sep 25, 2020 4:12 AM–4:19 AM CEST

Core Services / Analytics

Degraded Service Sep 25, 2020 3:44 AM–3:46 AM CEST

Core Services / Analytics

Degraded Service Sep 25, 2020 3:39 AM–3:40 AM CEST

Core Services / Analytics

Outage Sep 24, 2020 3:42 PM–3:43 PM CEST

Core Services / Analytics

Degraded Service Sep 24, 2020 4:42 AM–4:44 AM CEST

Core Services / Analytics

Degraded Service Sep 24, 2020 4:11 AM–4:19 AM CEST

Core Services / Analytics

Degraded Service Sep 24, 2020 3:44 AM–3:48 AM CEST

Core Services / Analytics

Degraded Service Sep 23, 2020 4:14 AM–4:19 AM CEST

Core Services / Analytics

Degraded Service Sep 22, 2020 6:57 PM–7:06 PM CEST

Core Services / Analytics

Degraded Service Sep 22, 2020 5:33 PM–5:35 PM CEST

Core Services / Analytics

Degraded Service Sep 22, 2020 5:22 PM–5:24 PM CEST

Core Services / Analytics

Degraded Service Sep 22, 2020 5:06 PM–5:08 PM CEST

Core Services / Analytics

Degraded Service Sep 22, 2020 3:03 PM–3:04 PM CEST

Core Services / Analytics

Outage Sep 22, 2020 10:54 AM–10:55 AM CEST

Core Services / Analytics

Degraded Service Sep 21, 2020 5:42 PM–5:45 PM CEST

Core Services / Analytics

Degraded Service Sep 21, 2020 5:20 PM–5:22 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 3:31 PM–3:32 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 3:18 PM–3:20 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 3:05 PM–3:06 PM CEST

Core Services / Analytics

Degraded Service Sep 21, 2020 2:43 PM–2:46 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 2:28 PM–2:30 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 2:14 PM–2:17 PM CEST

Core Services / Analytics

Outage Sep 21, 2020 12:09 PM–12:11 PM CEST

Core Services / Analytics

Degraded Service Sep 21, 2020 11:49 AM–11:53 AM CEST

Core Services / Analytics

Degraded Service Sep 21, 2020 11:44 AM–11:46 AM CEST

Core Services / Analytics

Outage Sep 21, 2020 5:02 AM–5:12 AM CEST

Core Services / Analytics

Outage Sep 21, 2020 2:49 AM–2:50 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Sep 19, 2020 12:09 PM–12:10 PM CEST

Core Services / Analytics

Outage Sep 18, 2020 3:23 PM–3:24 PM CEST

Core Services / Analytics

Degraded Service Sep 18, 2020 11:34 AM–11:42 AM CEST

Core Services / Analytics

Outage Sep 17, 2020 7:30 PM–7:31 PM CEST

Core Services / Analytics

Intermittent Service Sep 17, 2020 6:59 PM–7:26 PM CEST

Core Services / Analytics

Intermittent Service Sep 17, 2020 6:04 PM–6:13 PM CEST

Core Services / Analytics

Degraded Service Sep 17, 2020 5:56 PM–6:02 PM CEST

Core Services / Analytics

Degraded Service Sep 17, 2020 4:37 PM–4:42 PM CEST

Core Services / Analytics

Degraded Service Sep 17, 2020 4:16 PM–4:19 PM CEST

Core Services / Analytics

Intermittent Service Sep 17, 2020 4:01 PM–4:15 PM CEST

Core Services / Analytics

Degraded Service Sep 17, 2020 3:54 PM–4:00 PM CEST

Core Services / Analytics

Degraded Service Sep 17, 2020 12:15 PM–12:19 PM CEST

Core Services / Analytics

Outage Sep 17, 2020 9:39 AM–9:45 AM CEST

Core Services / Analytics

Degraded Service Sep 17, 2020 4:12 AM–4:22 AM CEST

Core Services / Analytics

Degraded Service Sep 16, 2020 2:40 PM–2:41 PM CEST

Core Services / Analytics

Degraded Service Sep 16, 2020 1:21 PM–1:34 PM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Sep 15, 2020 11:56 AM–11:58 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Sep 14, 2020 11:29 AM–11:30 AM CEST

Core Services / Analytics

Outage Sep 14, 2020 9:59 AM–10:03 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Sep 13, 2020 4:14 AM–4:15 AM CEST

Core Services / Analytics

No events for 1 day!

Intermittent Service Sep 11, 2020 11:28 AM–11:33 AM CEST

Core Services / Analytics

Degraded Service Sep 11, 2020 5:14 AM–5:15 AM CEST

Core Services / Analytics

No events for 1 day!

Service Issue - Maintenance Sep 10, 2020 12:00 AM–1:00 AM CEST

8 Affected Services:

Core Services / Activities
Core Services / Analytics
Core Services / Emails
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

No events for 1 day!

Outage Sep 8, 2020 11:56 PM–11:57 PM CEST

Core Services / Analytics

Degraded Service Sep 8, 2020 4:15 AM–4:18 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Sep 6, 2020 4:15 AM–4:21 AM CEST

Core Services / Analytics

Degraded Service Sep 5, 2020 4:16 AM–4:21 AM CEST

Core Services / Analytics

Outage Sep 4, 2020 4:47 PM–4:48 PM CEST

Core Services / Analytics

Degraded Service Sep 4, 2020 10:30 AM–10:31 AM CEST

Core Services / Analytics

Issues with Microsoft Azure Sep 3, 2020 6:28 PM–Sep 4, 2020 9:00 AM CEST

12 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Intermittent Service Sep 3, 2020 6:10 PM–6:23 PM CEST

Core Services / Analytics

Outage Sep 3, 2020 6:07 PM–6:08 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 6:05 PM–6:06 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 5:33 PM–5:38 PM CEST

Core Services / Analytics

Outage Sep 3, 2020 5:15 PM–5:18 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 5:04 PM–5:05 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 4:34 PM–4:36 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 3:10 PM–3:16 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 2:54 PM–3:08 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 1:45 PM–2:51 PM CEST

Core Services / Analytics

Outage Sep 3, 2020 12:20 PM–12:21 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 12:07 PM–12:11 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 12:01 PM–12:04 PM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 11:55 AM–11:58 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 11:48 AM–11:50 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 11:44 AM–11:45 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 11:34 AM–11:39 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 11:20 AM–11:22 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 5:18 AM–5:29 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 5:15 AM–5:17 AM CEST

Core Services / Analytics

Degraded Service Sep 3, 2020 12:07 AM–12:09 AM CEST

Core Services / Analytics

Outage Sep 2, 2020 11:53 PM–11:54 PM CEST

Core Services / Analytics

Degraded Service Sep 2, 2020 11:07 PM–11:38 PM CEST

Core Services / Analytics

Degraded Service Sep 2, 2020 10:06 PM–11:06 PM CEST

Core Services / Analytics

Outage Sep 2, 2020 1:34 PM–1:36 PM CEST

Core Services / Analytics

Outage Sep 2, 2020 1:32 PM–1:33 PM CEST

Core Services / Analytics

Outage Sep 2, 2020 12:23 PM–12:24 PM CEST

Core Services / Analytics

Outage Sep 2, 2020 11:51 AM–11:53 AM CEST

Core Services / Analytics

Outage Sep 2, 2020 8:54 AM–8:56 AM CEST

Core Services / Analytics

Outage Sep 1, 2020 8:26 PM–8:27 PM CEST

Core Services / Analytics

Outage Sep 1, 2020 3:32 PM–3:33 PM CEST

Core Services / Analytics

Outage Sep 1, 2020 3:25 PM–3:26 PM CEST

Core Services / Analytics

Degraded Service Sep 1, 2020 2:09 PM–2:10 PM CEST

Core Services / Analytics

Outage Sep 1, 2020 2:04 PM–2:05 PM CEST

Core Services / Analytics

Outage Sep 1, 2020 1:59 PM–2:00 PM CEST

Core Services / Analytics

Outage Sep 1, 2020 1:49 PM–1:51 PM CEST

Core Services / Analytics

Degraded Service Sep 1, 2020 8:23 AM–8:24 AM CEST

Core Services / Analytics

Outage Aug 31, 2020 11:22 PM–11:30 PM CEST

Core Services / Analytics

Degraded Service Aug 31, 2020 4:56 PM–4:58 PM CEST

Core Services / Analytics

Outage Aug 31, 2020 4:43 PM–4:44 PM CEST

Core Services / Analytics

Outage Aug 31, 2020 4:13 PM–4:15 PM CEST

Core Services / Analytics

Outage Aug 31, 2020 9:27 AM–9:28 AM CEST

Core Services / Analytics

Degraded Service Aug 31, 2020 8:56 AM–8:57 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Aug 30, 2020 4:24 AM–4:35 AM CEST

Core Services / Analytics

Degraded Service Aug 30, 2020 4:14 AM–4:15 AM CEST

Core Services / Analytics

Degraded Service Aug 30, 2020 3:24 AM–3:42 AM CEST

Core Services / Analytics

No events for 2 days!

Outage Aug 27, 2020 10:46 PM–Aug 28, 2020 1:35 AM CEST

Core Services / Analytics

Degraded Service Aug 27, 2020 5:20 PM–5:23 PM CEST

Core Services / Analytics

Degraded Service Aug 27, 2020 5:14 PM–5:17 PM CEST

Core Services / Analytics

Outage Aug 27, 2020 3:20 PM–3:22 PM CEST

Core Services / Analytics

Outage Aug 27, 2020 3:09 PM–3:11 PM CEST

Core Services / Analytics

Degraded Service Aug 27, 2020 2:54 PM–2:55 PM CEST

Core Services / Analytics

Intermittent Service Aug 27, 2020 2:06 PM–2:31 PM CEST

Core Services / Analytics

Degraded Service Aug 27, 2020 1:17 PM–1:20 PM CEST

Core Services / Analytics

Degraded Service Aug 27, 2020 1:14 PM–1:15 PM CEST

Core Services / Analytics

Outage Aug 27, 2020 1:10 PM–1:11 PM CEST

Core Services / Analytics

Outage Aug 27, 2020 1:05 PM–1:07 PM CEST

Core Services / Analytics

Intermittent Service Aug 27, 2020 12:22 PM–12:45 PM CEST

Core Services / Analytics

Degraded Service Aug 27, 2020 3:35 AM–3:38 AM CEST

Core Services / Analytics

Intermittent Service Aug 26, 2020 4:40 PM–4:48 PM CEST

Core Services / Analytics

Intermittent Service Aug 25, 2020 4:38 PM–5:04 PM CEST

Core Services / Analytics

Outage Aug 25, 2020 1:12 PM–1:13 PM CEST

Core Services / Analytics

Degraded Service Aug 25, 2020 4:15 AM–4:17 AM CEST

Core Services / Analytics

Degraded Service Aug 24, 2020 5:32 PM–5:44 PM CEST

Core Services / Analytics

Degraded Service Aug 24, 2020 5:21 PM–5:22 PM CEST

Core Services / Analytics

Degraded Service Aug 24, 2020 10:47 AM–10:48 AM CEST

Core Services / Analytics

Intermittent Service Aug 24, 2020 4:04 AM–4:16 AM CEST

Core Services / Analytics

Outage Aug 24, 2020 2:28 AM–2:29 AM CEST

Core Services / Analytics

Degraded Service Aug 23, 2020 4:15 AM–4:19 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Aug 22, 2020 4:15 AM–4:16 AM CEST

Core Services / Analytics

Outage Aug 21, 2020 11:23 PM–11:24 PM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Aug 20, 2020 6:13 PM–6:21 PM CEST

Core Services / Analytics

Degraded Service Aug 20, 2020 6:09 PM–6:10 PM CEST

Core Services / Analytics

Degraded Service Aug 20, 2020 2:44 PM–2:48 PM CEST

Core Services / Analytics

Degraded Service Aug 19, 2020 4:16 PM–4:18 PM CEST

Core Services / Analytics

Degraded Service Aug 19, 2020 3:27 PM–3:28 PM CEST

Core Services / Analytics

Outage Aug 19, 2020 10:30 AM–10:31 AM CEST

Core Services / Analytics

Outage Aug 19, 2020 9:00 AM–9:01 AM CEST

Core Services / Analytics

Outage Aug 19, 2020 5:04 AM–5:14 AM CEST

Core Services / Analytics

Degraded Service Aug 18, 2020 11:35 PM–11:37 PM CEST

Core Services / Analytics

Outage Aug 18, 2020 10:44 AM–10:45 AM CEST

Core Services / Analytics

Outage Aug 18, 2020 7:36 AM–7:37 AM CEST

Core Services / Analytics

Outage Aug 18, 2020 5:58 AM–6:24 AM CEST

Core Services / Analytics

Outage Aug 18, 2020 12:17 AM–12:18 AM CEST

Core Services / Analytics

Outage Aug 17, 2020 8:59 AM–9:00 AM CEST

Core Services / Analytics

Intermittent Service Aug 17, 2020 6:03 AM–6:19 AM CEST

Core Services / Analytics

Outage Aug 17, 2020 6:00 AM–6:01 AM CEST

Core Services / Analytics

Outage Aug 17, 2020 5:58 AM–5:59 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Aug 15, 2020 9:28 AM–9:33 AM CEST

Core Services / Analytics

Degraded Service Aug 14, 2020 4:18 PM–4:22 PM CEST

Core Services / Analytics

Outage Aug 14, 2020 1:56 PM–1:58 PM CEST

Core Services / Analytics

Outage Aug 13, 2020 3:26 PM–3:29 PM CEST

Core Services / Analytics

Outage Aug 13, 2020 3:16 PM–3:17 PM CEST

Core Services / Analytics

Degraded Service Aug 13, 2020 4:09 AM–4:17 AM CEST

Core Services / Analytics

Intermittent Service Aug 12, 2020 3:41 PM–3:47 PM CEST

Core Services / Analytics

Intermittent Service Aug 12, 2020 1:20 PM–3:39 PM CEST

Core Services / Analytics

Degraded Service Aug 12, 2020 12:29 PM–12:30 PM CEST

Core Services / Analytics

Degraded Service Aug 12, 2020 11:27 AM–11:30 AM CEST

Core Services / Analytics

Degraded Service Aug 11, 2020 6:18 PM–6:31 PM CEST

Core Services / Analytics

Outage Aug 11, 2020 1:14 PM–1:15 PM CEST

Core Services / Analytics

Outage Aug 11, 2020 12:30 PM–12:31 PM CEST

Core Services / Analytics

No events for 3 days!

Degraded Service Aug 8, 2020 4:19 AM–4:21 AM CEST

Core Services / Analytics

Degraded Service Aug 8, 2020 4:14 AM–4:17 AM CEST

Core Services / Analytics

No events for 2 days!

Outage Aug 5, 2020 1:51 PM–1:54 PM CEST

Core Services / Analytics

Degraded Service Aug 5, 2020 12:04 PM–12:06 PM CEST

Core Services / Analytics

Intermittent Service Aug 5, 2020 11:02 AM–11:04 AM CEST

Core Services / Analytics

No events for 1 day!

Outage Aug 3, 2020 1:52 PM–1:54 PM CEST

Core Services / Analytics

Outage Aug 3, 2020 11:45 AM–11:46 AM CEST

Core Services / Analytics

Outage Aug 3, 2020 11:42 AM–11:44 AM CEST

Core Services / Analytics

No events for 2 days!

Outage Aug 1, 2020 11:20 AM–11:23 AM CEST

Core Services / Analytics

No events for 1 day!

Core Service Jul 30, 2020 3:40 PM–4:00 PM CEST

10 Affected Services:

Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Website
Core Services / Client Export

No events for 2 days!

Degraded Service Jul 28, 2020 3:46 PM–3:49 PM CEST

Core Services / Analytics

Degraded Service Jul 28, 2020 3:23 PM–3:28 PM CEST

Core Services / Analytics

Degraded Service Jul 28, 2020 3:02 PM–3:20 PM CEST

Core Services / Analytics

Outage Jul 28, 2020 2:38 PM–2:50 PM CEST

Core Services / Analytics

Outage Jul 28, 2020 2:10 PM–2:13 PM CEST

Core Services / Analytics

Issues with Terrarium Jul 28, 2020 7:52 AM–10:03 AM CEST

10 Affected Services:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage Jul 28, 2020 7:38 AM–7:40 AM CEST

Core Services / Analytics

Outage Jul 28, 2020 6:46 AM–7:05 AM CEST

Core Services / Analytics

Outage Jul 28, 2020 6:34 AM–6:39 AM CEST

Core Services / Analytics

Outage Jul 28, 2020 5:36 AM–6:04 AM CEST

Core Services / Analytics

Outage Jul 28, 2020 4:43 AM–5:03 AM CEST

Core Services / Analytics

Outage Jul 28, 2020 2:17 AM–2:29 AM CEST

Core Services / Analytics

No events for 4 days!

Degraded Service Jul 23, 2020 1:51 PM–1:54 PM CEST

Core Services / Analytics

No events for 1 day!

Intermittent Service Jul 21, 2020 1:24 PM–2:33 PM CEST

Core Services / Analytics

Intermittent Service Jul 21, 2020 12:49 PM–1:23 PM CEST

Core Services / Analytics

Degraded Service Jul 21, 2020 12:35 PM–12:40 PM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Jul 20, 2020 11:28 AM–11:39 AM CEST

Core Services / Analytics

Degraded Service Jul 20, 2020 11:20 AM–11:23 AM CEST

Core Services / Analytics

Outage Jul 20, 2020 9:57 AM–10:06 AM CEST

Core Services / Analytics

Degraded Service Jul 20, 2020 7:36 AM–7:39 AM CEST

Core Services / Analytics

Outage Jul 20, 2020 5:06 AM–5:14 AM CEST

Core Services / Analytics

Outage Jul 19, 2020 5:15 PM–5:17 PM CEST

Core Services / Analytics

Outage Jul 19, 2020 5:06 AM–5:13 AM CEST

Core Services / Analytics

No events for 1 day!

Intermittent Service Jul 17, 2020 5:23 PM–5:37 PM CEST

Core Services / Analytics

Degraded Service Jul 17, 2020 5:04 PM–5:05 PM CEST

Core Services / Analytics

Degraded Service Jul 17, 2020 4:28 PM–4:32 PM CEST

Core Services / Analytics

Intermittent Service Jul 17, 2020 4:16 PM–4:23 PM CEST

Core Services / Analytics

Degraded Service Jul 17, 2020 4:11 PM–4:13 PM CEST

Core Services / Analytics

Outage Jul 17, 2020 2:19 PM–2:20 PM CEST

Core Services / Analytics

Degraded Service Jul 16, 2020 5:09 PM–5:23 PM CEST

Core Services / Analytics

Degraded Service Jul 16, 2020 3:23 PM–4:14 PM CEST

Core Services / Analytics

Degraded Service Jul 16, 2020 9:45 AM–9:48 AM CEST

Core Services / Analytics

Degraded Service Jul 16, 2020 9:11 AM–9:12 AM CEST

Core Services / Analytics

No events for 5 days!

Degraded Service Jul 10, 2020 2:09 PM–2:12 PM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Jul 9, 2020 1:37 PM–1:41 PM CEST

Core Services / Analytics

No events for 1 day!

Intermittent Service Jul 8, 2020 11:19 AM–11:22 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2020 10:49 AM–10:59 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2020 10:39 AM–10:43 AM CEST

Core Services / Analytics

Maintanance Jul 8, 2020 9:50 AM–10:14 AM CEST

16 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Client Export
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Degraded Service Jul 8, 2020 9:39 AM–9:45 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2020 9:32 AM–9:37 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2020 9:25 AM–9:27 AM CEST

Core Services / Analytics

Degraded Service Jul 8, 2020 9:18 AM–9:22 AM CEST

Core Services / Analytics

Outage Jul 7, 2020 1:23 PM–1:26 PM CEST

Core Services / Analytics

Outage Jul 7, 2020 10:22 AM–10:25 AM CEST

Core Services / Analytics

Outage Jul 7, 2020 9:18 AM–9:20 AM CEST

Core Services / Analytics

Outage Jul 7, 2020 12:15 AM–12:18 AM CEST

Core Services / Analytics

Degraded Service Jul 6, 2020 4:19 PM–4:20 PM CEST

Core Services / Analytics

No events for 5 days!

Degraded Service Jun 30, 2020 9:47 PM–9:48 PM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Jun 29, 2020 2:11 PM–2:16 PM CEST

Core Services / Analytics

Degraded Service Jun 29, 2020 1:22 PM–1:24 PM CEST

Core Services / Analytics

Intermittent Service Jun 29, 2020 12:20 PM–12:25 PM CEST

Core Services / Analytics

Outage Jun 29, 2020 10:54 AM–10:56 AM CEST

Core Services / Analytics

Outage Jun 29, 2020 9:53 AM–9:54 AM CEST

Core Services / Analytics

Outage Jun 29, 2020 9:23 AM–9:26 AM CEST

Core Services / Analytics

No events for 1 day!

Outage Jun 28, 2020 5:09 AM–5:14 AM CEST

Core Services / Analytics

No events for 1 day!

Intermittent Service Jun 26, 2020 9:46 AM–10:20 AM CEST

Core Services / Analytics

Intermittent Service Jun 25, 2020 11:53 AM–11:58 AM CEST

Core Services / Analytics

Service Issue Jun 24, 2020 11:30 PM–Jun 25, 2020 12:00 AM CEST

2 Affected Services:

Portal / Portal - login
Core Services / Analytics

Degraded Service Jun 24, 2020 4:38 PM–4:39 PM CEST

Core Services / Analytics

Degraded Service Jun 24, 2020 4:11 PM–4:14 PM CEST

Core Services / Analytics

Degraded Service Jun 24, 2020 3:26 PM–3:29 PM CEST

Core Services / Analytics

Outage Jun 24, 2020 12:50 PM–12:52 PM CEST

Core Services / Analytics

Outage Jun 24, 2020 11:42 AM–11:43 AM CEST

Core Services / Analytics

Degraded Service Jun 24, 2020 12:46 AM–12:48 AM CEST

Core Services / Analytics

Degraded Service Jun 23, 2020 4:17 AM–4:22 AM CEST

Core Services / Analytics

Statistics service of automation Jun 22, 2020 1:57 PM–9:08 PM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Jun 21, 2020 10:21 AM–10:23 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service Jun 20, 2020 4:54 AM–5:05 AM CEST

Core Services / Analytics

No events for 2 days!

Statistics service of automation - maintenance Jun 17, 2020 11:00 PM–Jun 18, 2020 12:00 AM CEST

Core Services / Analytics

Outage Jun 17, 2020 4:09 AM–4:13 AM CEST

Core Services / Analytics

Outage Jun 17, 2020 1:43 AM–1:47 AM CEST

Core Services / Analytics

Outage Jun 16, 2020 6:15 AM–6:29 AM CEST

Core Services / Analytics

Outage Jun 16, 2020 12:30 AM–12:48 AM CEST

Core Services / Analytics

No events for 3 days!

Outage Jun 12, 2020 3:48 PM–3:52 PM CEST

Core Services / Analytics

No events for 1 day!

Outage Jun 10, 2020 4:38 PM–4:41 PM CEST

Core Services / Analytics

No events for 2 days!

Degraded Service Jun 8, 2020 3:49 AM–3:53 AM CEST

Core Services / Analytics

No events for 3 days!

Degraded Service Jun 5, 2020 3:50 AM–3:52 AM CEST

Core Services / Analytics

No events for 3 days!

Degraded Service Jun 2, 2020 2:58 AM–3:21 AM CEST

Core Services / Analytics

Some Synerise's modules - outage Jun 1, 2020 1:04 PM–4:01 PM CEST

10 Affected Services:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Analytics
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Outage May 31, 2020 5:49 PM–5:51 PM CEST

Core Services / Analytics

Problem with Activities, Event processing and Analytics module May 31, 2020 4:22 PM–4:58 PM CEST

5 Affected Services:

Core Services / Activities
Core Services / Analytics
Clients / Login
Clients / Registration
Clients / Account Management

Degraded Service May 31, 2020 3:01 AM–3:06 AM CEST

Core Services / Analytics

No events for 1 day!

Problem with Activities, Event processing and Analytics module May 29, 2020 10:38 PM–11:32 PM CEST

3 Affected Services:

Core Services / Activities
Core Services / Analytics
Clients / Account Management

No events for 2 days!

Degraded Service May 27, 2020 12:41 PM–1:14 PM CEST

Core Services / Analytics

Outage May 26, 2020 10:26 PM–10:29 PM CEST

Core Services / Analytics

No events for 2 days!

Outage May 24, 2020 5:05 AM–5:15 AM CEST

Core Services / Analytics

No events for 1 day!

Outage May 23, 2020 5:06 AM–5:14 AM CEST

Core Services / Analytics

Outage May 22, 2020 5:07 AM–5:15 AM CEST

Core Services / Analytics

No events for 1 day!

Outage May 21, 2020 5:06 AM–5:14 AM CEST

Core Services / Analytics

Degraded Service May 20, 2020 11:40 PM–May 21, 2020 12:12 AM CEST

Core Services / Analytics

Outage May 20, 2020 5:07 AM–5:15 AM CEST

Core Services / Analytics

Outage May 19, 2020 11:47 PM–11:51 PM CEST

Core Services / Analytics

Degraded Service May 19, 2020 6:18 PM–6:32 PM CEST

Core Services / Analytics

Degraded Service May 19, 2020 5:28 PM–5:34 PM CEST

Core Services / Analytics

Degraded Service May 19, 2020 4:30 PM–4:52 PM CEST

Core Services / Analytics

Degraded Service May 19, 2020 3:22 PM–3:48 PM CEST

Core Services / Analytics

No events for 2 days!

Outage May 16, 2020 11:56 PM–May 17, 2020 12:02 AM CEST

Core Services / Analytics

Degraded Service May 16, 2020 9:44 AM–9:52 AM CEST

Core Services / Analytics

Service Issue - Maintenance May 15, 2020 11:30 PM–May 16, 2020 12:00 AM CEST

4 Affected Services:

Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Assets

Intermittent Service May 15, 2020 2:33 AM–3:51 AM CEST

Core Services / Analytics

Service Issue - Maintenance May 14, 2020 11:30 PM–May 15, 2020 12:00 AM CEST

4 Affected Services:

Core Services / Analytics
Core Services / Content Provider
Core Services / Emails
Core Services / Assets

Outage May 14, 2020 6:29 PM–6:33 PM CEST

Core Services / Analytics

Outage May 14, 2020 6:24 PM–6:25 PM CEST

Core Services / Analytics

Degraded Service May 14, 2020 4:06 PM–4:10 PM CEST

Core Services / Analytics

Outage May 14, 2020 11:02 AM–11:04 AM CEST

Core Services / Analytics

No events for 1 day!

AI module May 12, 2020 4:20 PM–6:33 PM CEST

4 Affected Services:

AI Services / Search
AI Services / Recommendations
AI Services / AI Engine
Core Services / Analytics

Intermittent Service May 12, 2020 8:23 AM–8:29 AM CEST

Core Services / Analytics

Degraded Service May 11, 2020 11:16 AM–11:17 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service May 9, 2020 12:04 PM–12:10 PM CEST

Core Services / Analytics

Degraded Service May 9, 2020 11:41 AM–11:50 AM CEST

Core Services / Analytics

Degraded Service May 9, 2020 3:01 AM–3:27 AM CEST

Core Services / Analytics

Degraded Service May 8, 2020 3:37 AM–3:42 AM CEST

Core Services / Analytics

Degraded Service May 7, 2020 1:55 PM–2:49 PM CEST

Core Services / Analytics

Outage May 7, 2020 5:07 AM–5:11 AM CEST

Core Services / Analytics

Intermittent Service May 7, 2020 4:16 AM–4:24 AM CEST

Core Services / Analytics

Intermittent Service May 7, 2020 2:12 AM–4:06 AM CEST

Core Services / Analytics

No events for 1 day!

Degraded Service May 5, 2020 3:31 PM–3:32 PM CEST

Core Services / Analytics

Outage May 5, 2020 1:30 PM–1:32 PM CEST

Core Services / Analytics

Outage May 5, 2020 12:10 AM–12:15 AM CEST

Core Services / Analytics

Outage May 4, 2020 11:05 PM–11:09 PM CEST

Core Services / Analytics

Degraded Service May 4, 2020 4:39 PM–4:43 PM CEST

Core Services / Analytics

Degraded Service May 4, 2020 1:41 PM–1:53 PM CEST

Core Services / Analytics

Outage May 4, 2020 1:22 PM–1:25 PM CEST

Core Services / Analytics

Outage May 3, 2020 2:04 PM–2:08 PM CEST

Core Services / Analytics

No events for 1 day!

Outage May 2, 2020 9:47 AM–9:48 AM CEST

Core Services / Analytics

Outage May 2, 2020 7:21 AM–7:24 AM CEST

Core Services / Analytics

Issues with Terrarium May 1, 2020 12:20 PM–2:38 PM CEST

2 Affected Services:

Core Services / Analytics
Loyalty & Engagement / Promotions Activation/Deactivation

Issues with Terrarium May 1, 2020 11:20 AM CEST

2 Affected Services:

Core Services / Analytics
Loyalty & Engagement / Promotions Activation/Deactivation

Degraded Service May 1, 2020 5:30 AM–5:33 AM CEST

Core Services / Analytics

Degraded Service May 1, 2020 4:51 AM–5:22 AM CEST

Core Services / Analytics

Degraded Service Apr 30, 2020 1:17 PM–1:50 PM CEST

Core Services / Analytics

Degraded Service Apr 29, 2020 1:28 PM–2:47 PM CEST

Core Services / Analytics

No events for 1 day!

Outage Apr 28, 2020 5:52 AM–5:55 AM CEST

Core Services / Analytics

No events for 4 days!

Degraded Service Apr 24, 2020 4:53 AM–4:58 AM CEST

Core Services / Analytics

Outage Apr 23, 2020 8:00 AM–8:02 AM CEST

Core Services / Analytics

Outage Apr 23, 2020 7:15 AM–7:54 AM CEST

Core Services / Analytics

Outage Apr 23, 2020 5:06 AM–5:16 AM CEST

Core Services / Analytics

Outage Apr 22, 2020 10:20 PM–10:46 PM CEST

Core Services / Analytics

Outage Apr 22, 2020 4:24 PM–5:20 PM CEST

Core Services / Analytics

Outage Apr 22, 2020 5:07 AM–5:18 AM CEST

Core Services / Analytics

Outage Apr 22, 2020 2:27 AM–2:46 AM CEST

Core Services / Analytics

Outage Apr 21, 2020 5:06 AM–5:14 AM CEST

Core Services / Analytics

Outage Apr 20, 2020 11:59 PM–Apr 21, 2020 12:23 AM CEST

Core Services / Analytics

Outage Apr 20, 2020 5:08 AM–5:16 AM CEST

Core Services / Analytics

Outage Apr 19, 2020 10:42 PM–11:26 PM CEST

Core Services / Analytics

Outage Apr 19, 2020 5:07 AM–5:15 AM CEST

Core Services / Analytics

Outage Apr 18, 2020 11:53 PM–Apr 19, 2020 12:23 AM CEST

Core Services / Analytics

Outage Apr 18, 2020 5:07 AM–5:15 AM CEST

Core Services / Analytics

Outage Apr 17, 2020 11:32 PM–Apr 18, 2020 12:03 AM CEST

Core Services / Analytics

Service issue Apr 17, 2020 4:32 PM–4:57 PM CEST

6 Affected Services:

Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS

Outage Apr 17, 2020 5:07 AM–5:14 AM CEST

Core Services / Analytics

Outage Apr 16, 2020 10:14 PM–10:36 PM CEST

Core Services / Analytics

Outage Apr 16, 2020 10:59 AM–11:00 AM CEST

Core Services / Analytics

Outage Apr 16, 2020 5:06 AM–5:14 AM CEST

Core Services / Analytics

Outage Apr 15, 2020 11:43 PM–Apr 16, 2020 12:20 AM CEST

Core Services / Analytics

Outage Apr 15, 2020 10:36 PM–11:10 PM CEST

Core Services / Analytics

Some Synerise's modules - degraded Apr 15, 2020 4:01 PM–5:25 PM CEST

5 Affected Services:

Core Services / Activities
Core Services / Analytics
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Outage Apr 15, 2020 5:06 AM–5:17 AM CEST

Core Services / Analytics

Outage Apr 14, 2020 10:46 PM–11:27 PM CEST

Core Services / Analytics

Outage Apr 14, 2020 5:08 AM–5:14 AM CEST

Core Services / Analytics

Outage Apr 13, 2020 7:55 PM–7:57 PM CEST

Core Services / Analytics

Analytics module - maintenance Apr 9, 2020 9:51 AM–Apr 13, 2020 4:38 PM CEST

Core Services / Analytics